Sunrise Of Beverly Hills is a residential care home for the elderly (RCFE) in Beverly Hills, Los Angeles County, California — state license #198320179, licensed for 127 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 21 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated April 27, 2026 — published below in full, verbatim and unscored.

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Sunrise Of Beverly Hills

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Residential care home for the elderly (RCFE) · Large community, 127 residents · Beverly Hills, CA · Los Angeles County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #198320179, held since 2021 · read from the California state record on August 2, 2026 ·See on State Site →
201 North Crescent Drive · Beverly Hills, Los Angeles County
Phone
(310) 274-4479
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 127 residents
Dementia / memory careVerified in record
Hospice careApproved for 20 residents
Bedridden careApproved for 9 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 127 NON-AMBULATORY, OF WHICH 9 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 20.State service designations935 - ELDERLY · 983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 22 times and filed 21 documents. The most recent — a complaint investigation report on April 27, 2026 — closed with the state’s outcome word: “Unsubstantiated.”

Most recent state visit
July 1, 2026
Occupancy at the April 27, 2026 visit
81 of 127 beds

The state's published file for this home includes 10 documents with transcribed findings, dated March 30, 2022 to April 27, 2026. 10 of the 10 carry the state's recorded outcome word: “Unsubstantiated” (10). 10 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 10 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 16 of 21 documentsFull record on the state’s site →
20262 state visits · 2 documents
Apr 27, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not ensure supervision was provided to resident resulting in multiple fractures from a fall. Staff did not ensure resident received medical attention in a timely manner. Staff did not observe changes in residents physical health. Staff did not ensure reporting requirements were followed

On 4/27/2026 LPA Alfonso Iniguez conducted an unannounced subsequent complaint visit. LPA Iniguez met with Sean Taghizadeh/Executive Director LPA explained the purpose of this visit. Investigation Consisted of: the department conducted the following interviews: Administrator Interview (A#1), Facility Staff Interviews (S#1-S#4), Witnesses Interviews (W#1-W#4) and Residents Interviews (R#1-R#9). The department gathered the following documentation: Copy of (R#1) hospital medical records dated:10/23/25 and copies of (R#1)’s interdisciplinary notes from facility, various dates, copy of (R#1) facility notes, various dates, and copy of (R#1) incident report dated:10/23/2025. Evaluation Report continues LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 27, 2026 · control 11-AS-20251112141341
Mar 27, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20255 state visits · 8 documents
Aug 15, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 30, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff does not ensure elevators are in good repair

On 7/30/25, at approximately 10:00 AM, Licensing Program Analyst-LPA Alfonso Iniguez conducted an unannounced initial complaint visit. LPA Iniguez met with Jim Howland/Executive Director. LPA explained the purpose of this visit. Investigation Consisted of: LPA conducted the following interviews: Executive Director(A#1), Residents (R#1-R#5), Witnesses(W#1-W#2) and Elevator Technician (E#1). LPA obtained and reviewed the following documents: Resident’s Roster dated:7/30/25, Personnel Roster dated:7/30/2025 and a Health and Safety Check of the facility elevators. Evaluation Report continues LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 30, 2025 · control 11-AS-20250728144911
Jul 30, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 23, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not ensure elevator is in good repair

On 7/23/25, at approximately 9:30 AM, Licensing Program Analyst-LPA Alfonso Iniguez conducted an unannounced initial complaint visit. LPA Iniguez met with Melon Rivera/Executive Director. LPA explained the purpose of this visit. Investigation Consisted of: LPA conducted the following interviews: Executive Director(A#1). LPA obtained and reviewed the following documents: Resident’s Roster dated:7/23/25, Personnel Roster dated:7/23/2025, and copies of email chain of communication between facility and OTIS Elevators: various dates. Evaluation Report continues LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 23, 2025 · control 11-AS-20250716110807
Jul 23, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 23, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 31, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 14, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not ensure residents room was kept clean. Staff did not provide shower assistance to resident in care. Resident was not provided good quality food.

On January 14,2025, an associate from the California Department of Social Services/Community Care Licensing (CDSS/CCL) conducted a subsequent, unannounced complaint visit. The Senior General Manager, Zachary Michael Howell, greeted the associate. The associate explained that the purpose of this visit was to investigate the allegations mentioned above. The investigation included a tour of the facility, interviews, and the collection of records. Interviews were conducted with staff members #1 to #6 (S1-S6) and residents #1 to #7 (R1-R7). The associate reviewed several documents, including the Personnel Report LIC 500 (dated 10/23/24), the Facility Roster (dated 01/10/25), the Resident Council Meeting (dated 12/17/24), the Facility Shower Schedule Log (dated: 01/01/25-01/10/25), the Housekeeping Staff Schedule, Facility Daily Menu, Dietitian's Quarterly Assurance Report (dated 10/03/24), and (R1-R7) Facility Face Sheets. (Evaluation Report continues LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 14, 2025 · control 11-AS-20250102134203
20246 state visits · 6 documents
Nov 7, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 3, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not ensure that a resident's incontinence needs were met Staff do not answer a resident's call button in a timely manner Staff do not monitor a resident for change in condition

**This amended LIC9099, dated 12/09/2024, supersedes the original LIC9099, dated 10/03/2024** Licensing Program Analyst (LPA) Pamela Bunker conducted an unannounced complaint visit on Thursday, October 03, 2024, upon arrival at the facility. LPA Bunker called the facility via telephone and conducted a risk assessment. Based on the evaluation, the facility is cleared of COVID-19 infection. LPA Bunker met with The facility Nurse Liza Bond. LPA Bunker explained the purpose of today's visit. The investigation consisted of the following: Interviews were conducted with staff members 1-3 (S1-S3) and residents 1-7 (R1-R7). LPA Bunker asked pertinent questions relevant to the nature of the complaint. S1-S3 and R2-R7 stated that staff ensure that a resident's incontinence needs are met, that the resident's call button is answered in a timely manner, and that the staff monitors residents for changes in their condition. During visits, we toured the facility, including buildings and grounds to obsethe state’s words, verbatim · CDSS document, Oct 3, 2024 · control 11-AS-20240925120845
Sep 10, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not ensure the facility a/c was not in disrepair. Staff are not providing a comfortable environment for residents.

On 9/10/2024 LPA Alfonso Iniguez conducted an unannounced complaint visit. LPA Iniguez met with Zachary Howell /Administrator. LPA explained the purpose of this visit. Investigation Consisted of: LPA conducted the following interviews: Administrator Interview(A#1), Resident’s interviews (R#1-R#6) and Staff Interviews (S#1-S#6). LPA obtained and reviewed the following documents: Resident’s roster and a health and safety check of the facility common areas. This report continues on LIC 9099C... Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 10, 2024 · control 11-AS-20240909135942
Jul 10, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 9, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not ensure that resident's medical condition is properly managed. Staff do not assist resident with hygiene needs. Staff do not ensure that resident's dietary needs are met.

On 05/09/2024, Licensing Program Analyst (LPA) Antonine Richard conducted a complaint visit to deliver findings regarding the above allegations. LPA Richard met with Resident Care Director Liza Bond. Later was joined with Administrator Hawell Zachary and Assisted Living Coordinator Nancy Maya. The investigation consisted of the following: On 05/09/2024, LPA Richard toured the facility. LPA Richard reviewed and requested, staff and resident's records, LIC 602, and the daily assignment sheets, Physician Report, Resident Scheduled menu. LPA requested copies of supporting documents. LPA interviewed five (R1-R5) Residents, and five staff (S1-S5). LPA Richard requested and copies of supporting documents. Reviewed and collected facility documents. This report is continued, please see LIC9099C. Unsubstantiatedthe state’s words, verbatim · CDSS document, May 9, 2024 · control 11-AS-20240503093132
Apr 9, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff yelled at resident. Staff did not provide assistance to resident in a timely manner resulting in resident urinating. Staff forced residents to eat in their bedroom. Insufficient staffing to escort residents to the dining room.

On 04/09/2024, Licensing Program Analyst (LPA) Antonine Richard conducted a subsequent complaint visit to deliver findings regarding the above allegations. LPA Richard met with Director Sales Theresa Mack and Liza Bond Resident Care Director. Later was joined with Assisted Living Coordinator Nancy Maya. The investigation consisted of the following: On 04/09/2024, LPA Richard toured the facility inside and out with Director Sales Theresa Mack LPA Richard reviewed and requested, staff and resident's records, LIC 602, and the daily assignment sheets. LPA interviewed five (R1-R7) Resident, and five staff (S1-S5). LPA Richard requested and reviewed and collected facility documents. This report is continued, please see LIC9099C. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 9, 2024 · control 11-AS-20230418105343
Beside homes the same size
Type A citations0typical 1
Type B citations0typical 1
Substantiated complaints0typical 2
Total complaints10typical 7
State visits on file22typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2021.
Year-by-year trend
YearVisitsDocumentsSubstantiated20262202025580202466020233302022220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (310) 274-4479

Is Sunrise Of Beverly Hills licensed?

Yes — Sunrise Of Beverly Hills is a licensed residential care home for the elderly (RCFE) in Beverly Hills (Los Angeles County): California license #198320179, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 127 residents. State records list 21 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated April 27, 2026, was marked “Unsubstantiated” by the state.

Can Sunrise Of Beverly Hills care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Sunrise Of Beverly Hills with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 127 NON-AMBULATORY, OF WHICH 9 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 20.

How much does Sunrise Of Beverly Hills cost?

California's public licensing record does not include Sunrise Of Beverly Hills's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Sunrise Of Beverly Hills accept Medi-Cal or the Assisted Living Waiver?

Sunrise Of Beverly Hills is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

81 of 127 beds occupied (64%) when the state visited on April 27, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Sunrise Of Beverly Hills?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 22 state visits and 21 dated documents since 2022 for Sunrise Of Beverly Hills; 10 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 27, 2026, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

10 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not ensure supervision was provided to resident resulting in multiple fractures from a fall. Staff did not ensure resident received medical attention in a timely manner. Staff did not observe changes in residents physical health. Staff did not ensure reporting requirements were followed
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 4/27/2026 LPA Alfonso Iniguez conducted an unannounced subsequent complaint visit. LPA Iniguez met with Sean Taghizadeh/Executive Director LPA explained the purpose of this visit. Investigation Consisted of: the department conducted the following interviews: Administrator Interview (A#1), Facility Staff Interviews (S#1-S#4), Witnesses Interviews (W#1-W#4) and Residents Interviews (R#1-R#9). The department gathered the following documentation: Copy of (R#1) hospital medical records dated:10/23/25 and copies of (R#1)’s interdisciplinary notes from facility, various dates, copy of (R#1) facility notes, various dates, and copy of (R#1) incident report dated:10/23/2025. Evaluation Report continues LIC 9099-C UnsubstantiatedCDSS inspection report, April 27, 2026 · control 11-AS-20251112141341

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff does not ensure elevators are in good repair
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 7/30/25, at approximately 10:00 AM, Licensing Program Analyst-LPA Alfonso Iniguez conducted an unannounced initial complaint visit. LPA Iniguez met with Jim Howland/Executive Director. LPA explained the purpose of this visit. Investigation Consisted of: LPA conducted the following interviews: Executive Director(A#1), Residents (R#1-R#5), Witnesses(W#1-W#2) and Elevator Technician (E#1). LPA obtained and reviewed the following documents: Resident’s Roster dated:7/30/25, Personnel Roster dated:7/30/2025 and a Health and Safety Check of the facility elevators. Evaluation Report continues LIC 9099-C UnsubstantiatedCDSS inspection report, July 30, 2025 · control 11-AS-20250728144911
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not ensure elevator is in good repair
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 7/23/25, at approximately 9:30 AM, Licensing Program Analyst-LPA Alfonso Iniguez conducted an unannounced initial complaint visit. LPA Iniguez met with Melon Rivera/Executive Director. LPA explained the purpose of this visit. Investigation Consisted of: LPA conducted the following interviews: Executive Director(A#1). LPA obtained and reviewed the following documents: Resident’s Roster dated:7/23/25, Personnel Roster dated:7/23/2025, and copies of email chain of communication between facility and OTIS Elevators: various dates. Evaluation Report continues LIC 9099-C UnsubstantiatedCDSS inspection report, July 23, 2025 · control 11-AS-20250716110807
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not ensure residents room was kept clean. Staff did not provide shower assistance to resident in care. Resident was not provided good quality food.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On January 14,2025, an associate from the California Department of Social Services/Community Care Licensing (CDSS/CCL) conducted a subsequent, unannounced complaint visit. The Senior General Manager, Zachary Michael Howell, greeted the associate. The associate explained that the purpose of this visit was to investigate the allegations mentioned above. The investigation included a tour of the facility, interviews, and the collection of records. Interviews were conducted with staff members #1 to #6 (S1-S6) and residents #1 to #7 (R1-R7). The associate reviewed several documents, including the Personnel Report LIC 500 (dated 10/23/24), the Facility Roster (dated 01/10/25), the Resident Council Meeting (dated 12/17/24), the Facility Shower Schedule Log (dated: 01/01/25-01/10/25), the Housekeeping Staff Schedule, Facility Daily Menu, Dietitian's Quarterly Assurance Report (dated 10/03/24), and (R1-R7) Facility Face Sheets. (Evaluation Report continues LIC 9099-C) UnsubstantiatedCDSS inspection report, January 14, 2025 · control 11-AS-20250102134203

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not ensure that a resident's incontinence needs were met Staff do not answer a resident's call button in a timely manner Staff do not monitor a resident for change in condition
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
**This amended LIC9099, dated 12/09/2024, supersedes the original LIC9099, dated 10/03/2024** Licensing Program Analyst (LPA) Pamela Bunker conducted an unannounced complaint visit on Thursday, October 03, 2024, upon arrival at the facility. LPA Bunker called the facility via telephone and conducted a risk assessment. Based on the evaluation, the facility is cleared of COVID-19 infection. LPA Bunker met with The facility Nurse Liza Bond. LPA Bunker explained the purpose of today's visit. The investigation consisted of the following: Interviews were conducted with staff members 1-3 (S1-S3) and residents 1-7 (R1-R7). LPA Bunker asked pertinent questions relevant to the nature of the complaint. S1-S3 and R2-R7 stated that staff ensure that a resident's incontinence needs are met, that the resident's call button is answered in a timely manner, and that the staff monitors residents for changes in their condition. During visits, we toured the facility, including buildings and grounds to obseCDSS inspection report, October 3, 2024 · control 11-AS-20240925120845
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not ensure the facility a/c was not in disrepair. Staff are not providing a comfortable environment for residents.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 9/10/2024 LPA Alfonso Iniguez conducted an unannounced complaint visit. LPA Iniguez met with Zachary Howell /Administrator. LPA explained the purpose of this visit. Investigation Consisted of: LPA conducted the following interviews: Administrator Interview(A#1), Resident’s interviews (R#1-R#6) and Staff Interviews (S#1-S#6). LPA obtained and reviewed the following documents: Resident’s roster and a health and safety check of the facility common areas. This report continues on LIC 9099C... UnsubstantiatedCDSS inspection report, September 10, 2024 · control 11-AS-20240909135942
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not ensure that resident's medical condition is properly managed. Staff do not assist resident with hygiene needs. Staff do not ensure that resident's dietary needs are met.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 05/09/2024, Licensing Program Analyst (LPA) Antonine Richard conducted a complaint visit to deliver findings regarding the above allegations. LPA Richard met with Resident Care Director Liza Bond. Later was joined with Administrator Hawell Zachary and Assisted Living Coordinator Nancy Maya. The investigation consisted of the following: On 05/09/2024, LPA Richard toured the facility. LPA Richard reviewed and requested, staff and resident's records, LIC 602, and the daily assignment sheets, Physician Report, Resident Scheduled menu. LPA requested copies of supporting documents. LPA interviewed five (R1-R5) Residents, and five staff (S1-S5). LPA Richard requested and copies of supporting documents. Reviewed and collected facility documents. This report is continued, please see LIC9099C. UnsubstantiatedCDSS inspection report, May 9, 2024 · control 11-AS-20240503093132
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff yelled at resident. Staff did not provide assistance to resident in a timely manner resulting in resident urinating. Staff forced residents to eat in their bedroom. Insufficient staffing to escort residents to the dining room.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 04/09/2024, Licensing Program Analyst (LPA) Antonine Richard conducted a subsequent complaint visit to deliver findings regarding the above allegations. LPA Richard met with Director Sales Theresa Mack and Liza Bond Resident Care Director. Later was joined with Assisted Living Coordinator Nancy Maya. The investigation consisted of the following: On 04/09/2024, LPA Richard toured the facility inside and out with Director Sales Theresa Mack LPA Richard reviewed and requested, staff and resident's records, LIC 602, and the daily assignment sheets. LPA interviewed five (R1-R7) Resident, and five staff (S1-S5). LPA Richard requested and reviewed and collected facility documents. This report is continued, please see LIC9099C. UnsubstantiatedCDSS inspection report, April 9, 2024 · control 11-AS-20230418105343

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 22 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
0
typical for this size: 2
Total complaints
10
typical for this size: 7
State visits on file
22
typical for this size: 19
See the full inspection record on the state's site →
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What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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