Prime Villa Cloud is a residential care home for the elderly (RCFE) in Long Beach, Los Angeles County, California — state license #198320118, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 6 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated April 23, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 6 times and filed 6 documents. The most recent — a complaint investigation report on April 23, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 2 documents with transcribed findings, dated December 11, 2025 to April 23, 2026. 2 of the 2 carry the state's recorded outcome word: “Unsubstantiated” (2). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Apr 23, 2026Unsubstantiated
Allegation investigated: Staff threatened to overmedicate resident in care Staff did not prevent resident from leaving the facility unassisted Staff refused to clean resident in care Staff sleep at the facility while on shift
On 4/23/2026, at approximately 9:30 AM, LPA Alfonso Iniguez conducted an unannounced initial complaint visit. LPA Iniguez met with John Paul Atencio/Administrator. LPA Iniguez explained the purpose of this visit. Investigation Consisted of: the department conducted the following interviews: Administrator interview, (A#1), Residents Interviews (R#1-R#6), Witnesses interviews (W#1-W#4) and Staff interview (S#1-S#2). The department gathered the following documents: copy of personnel schedule dated 4/14/26, copy of resident roster dated:4/14/26, and copies of (R#1)’s admissions agreement dated:4/1/2026, copy of (R#1)’s Medical Assessment for Residential Care Facilities for the Elderly (RCFE) dated:3/30/26, copies of facility staff in-service trainings for the year of 2026, copy of (R#1)’s appraisal dated:3/24/26 and copy of facility staff schedule dated April 2026. Evaluation Report continues LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 23, 2026 · control 11-AS-20260414131707
Dec 11, 2025Unsubstantiated
Allegation investigated: Staff did not have documentation of resident's medical history to responding emergency medical personnel. Staff did not timely address a resident's change in medical condition.
On December 11, 2025, the California Department of Social Services/Community Care Licensing (CDSS/CCL) Licensing Program Analyst (LPA) Ernand Dabuet conducted a subsequent unannounced complaint visit. Ruby Vidad, Caregiver greeted the LPA. (LPA) explained that the purpose of the visit is to investigate the allegations mentioned above. The investigation included a collection of records and a tour of the facility. The Department reviewed several documents, including the Personnel Report LIC 500 (dated 09/17/25), Register of Facility Residents LIC 9020 (dated 05/07/25), and (R1's) Medical Assessment for Residential Care Facilities LIC 602A (dated 07/14/25), Apprisal/Needs and service Plan LIC 625 (dated 09/18/25 & 08/05/23), Medication Adminstration Record (dated 10/01/25), Physician Orders for Life Sustaining Treatment (dated ), Vital Log (dated 10/1/25 -11/28/25) and Oak tree Home Health Records. Interviews conducted with Staff #1-#3 (S1-S3), Residents #2-#3 (R2-R3), and Witness #1-#4 (the state’s words, verbatim · CDSS document, Dec 11, 2025 · control 11-AS-20251203105132
Dec 4, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 25, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Prime Villa Cloud licensed?
Yes — Prime Villa Cloud is a licensed residential care home for the elderly (RCFE) in Long Beach (Los Angeles County): California license #198320118, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 6 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated April 23, 2026, was marked “Unsubstantiated” by the state.
Can Prime Villa Cloud care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Prime Villa Cloud with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY, OF WHICH 2 MAY BE BEDRIDDEN. BEDROOM #2 APPROVED FOR BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 6.
How much does Prime Villa Cloud cost?
California's public licensing record does not include Prime Villa Cloud's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Prime Villa Cloud accept Medi-Cal or the Assisted Living Waiver?
Prime Villa Cloud is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on April 23, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Prime Villa Cloud?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 6 state visits and 6 dated documents since 2021 for Prime Villa Cloud; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 23, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 6 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
Who runs Prime Villa Cloud?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Prime Villa Llc, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(562) 473-0620Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Prime Villa Cloud? Claim this listing — free — add photos, activities, languages, and today’s availability.