Emerald Senior Care,inc. is a residential care home for the elderly (RCFE) in Granada Hills, Los Angeles County, California — state license #197610318, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 10 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated August 21, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 10 times and filed 10 documents. The most recent — a complaint investigation report on August 21, 2025 — closed with the state’s outcome word: “Unfounded.”
The state's published file for this home includes 4 documents with transcribed findings, dated January 30, 2024 to August 21, 2025. 4 of the 4 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (3). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Aug 21, 2025Unfounded
Allegation investigated: Staff unlawfully evicted resident.
Licensing Program Analyst (LPA) Michael Cava conducted a complaint visit to the facility to investigate the above allegation. It was reported that Resident 1 (R1) was moved to another facility unlawfully, on or around 08/17/25. When asked why, R1 gave no specific reason why other than having too much belongings that prompted the move. Today's investigation consisted of interviews with the administrator, staff, and residents. LPA also conducted a physical plant inspection and reviewed facility records. Prior to making this investigation, LPA checked facility file to see if an eviction notice was submitted, but didn't find one on file. Interviews with the administrator and staff deny the allegation. According to the administrator, R1 has a Power of Attorney (POA), who made the decision to move R1 to another facility. R1 was advised of this move and agreed to it. Interviews with five (5) of five residents was inconsistent and do not corroborate with the allegation. In addition to interviethe state’s words, verbatim · CDSS document, Aug 21, 2025 · control 31-AS-20250819123103
Aug 21, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 18, 2024Unsubstantiated
Allegation investigated: Staff over medicated resident.
Licensing Program Analyst (LPA) Michael Cava conducted a complaint visit to the facility to investigate the above allegation. It was reported that Resident 1 (R1) was given a double dose of their medication, because according to facility staff, it would help them to sleep better. LPA met with both administrators, Hayk Margaryan and Hovhannes Papazyan, and advised them of the complaint. Today's investigation consisted of interviews, a physical plant inspection and record review. Interviews with both administrators deny the allegation. Both administrators stated R1's physician increased the dosage of their medication by two for anxiety and insomnia. LPA conducted a record review, and observed a physician's order to increase their Lorazepam from one tablet orally per day to two tablets orally per day. Order date made was 08/24/24. Interviews with six (6) of six residents also deny the allegation. These residents did not express any complaints regarding their medications. Based on the infothe state’s words, verbatim · CDSS document, Sep 18, 2024 · control 31-AS-20240909115151
Sep 18, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 29, 2024Unsubstantiated
Allegation investigated: Staff are not allowing resident to leave the facility
Licensing Program Analyst (LPA) Gary Tan conducted an unannounced initial complaint visit at this facility to investigate the above allegation. LPA met with LPA conducted physical plant tour at 9:15 AM, requested copies of facility documents relevant to the investigation at 9:33 AM and interviewed residents and staff between 10:30 AM to 11:40 AM. It was alleged that Resident #1 (R1) was not allowed to leave the facility with R1's Power of Attorney (POA) by the facility staff. LPA's record review today at 10:00 AM revealed that R1 was admitted at this facility on 05/23/23 and had revoked R1's POA on 01/27/2024. Further review also revealed that R1 was able to follow instruction and able to communicate own needs and does not have dementia diagnosis. LPA's interview with R1 revealed that R1 was aware that R1 revoked own POA and did not want to leave the facility. Based on the information gathered during this visit, the allegation is deemed unsubstantiated at this time. Exit interview condthe state’s words, verbatim · CDSS document, Mar 29, 2024 · control 31-AS-20240320145409
Jan 30, 2024Unsubstantiated
Allegation investigated: Staff do not assist resident with obtaining therapy services Staff do not provide adequate food service to resident Staff are not allowing resident to move out of the facility Staff prevent resident from having visitors
Licensing Program Analyst, LPA Michael Cava conducted a complaint visit to the facility to investigate the above allegations. LPA met with the administrator, Hovhannes Papazyan, and advised him of the complaint. Today's investigation consisted of a physical plant inspection to insure the health and safety of the residents, which was made approximately 9:15am to 10:00am, interviews with the administrator, staff and residents, held at approximately 10:00am to 12:00pm, and record review, held between 12:00pm to 1:00pm. Staff do not assist resident with obtaining therapy services: In regards to the allegation, it was reported that the licensee has failed to assist Resident 1 (R1) with obtaining physical therapy (PT) for their legs. According to the administrator, PT was never ordered by R1's primary physician or R1's hospice services. Interview with R1 was made, and R1 deny that they require PT. Interview with the hospice agency also do not corroborate with the alegation of R1 not gettingthe state’s words, verbatim · CDSS document, Jan 30, 2024 · control 31-AS-20240125085213
Jan 9, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 2, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Emerald Senior Care,inc. licensed?
Yes — Emerald Senior Care,inc. is a licensed residential care home for the elderly (RCFE) in Granada Hills (Los Angeles County): California license #197610318, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 10 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated August 21, 2025, was marked “Unfounded” by the state.
Can Emerald Senior Care,inc. care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Emerald Senior Care,inc. with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. BEDROOM #5 CLEARED FOR BEDRIDDEN. HOSPICE WAIVER FOR 6.
How much does Emerald Senior Care,inc. cost?
California's public licensing record does not include Emerald Senior Care,inc.'s monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Emerald Senior Care,inc. accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Emerald Senior Care,inc. through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in Los Angeles County →Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on August 21, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Emerald Senior Care,inc.?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 10 state visits and 10 dated documents since 2022 for Emerald Senior Care,inc.; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 21, 2025, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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