Quartz Haven is a residential care home for the elderly (RCFE) in Winnetka, Los Angeles County, California — state license #197610166, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 5 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated July 28, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 8 times and filed 5 documents. The most recent is a facility evaluation report, dated July 28, 2025.
The state's published file for this home includes 2 documents with transcribed findings, dated February 22, 2024. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (2). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jul 28, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 11, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 22, 2024Substantiated
Allegation investigated: Staff did not ensure that residents were provided with activities
At 9:30 AM, Licensing Program Analyst (LPA) Huma Rahimi conducted an unannounced subsequent visit to deliver final findings. LPA met with the House Manger, Dunhill Tolentino, and disclosed the reason for the visit. To investigate the allegation above, LPA conducted an initial complaint visit on 12/21/2023, interviews and record reviews were made. At 10:18 am, LPA requested resident, staff roster, and Administrator's certificate. At 10:30 am, LPA requested copies of pertinent information which include, but not limited to facility infection control plan, food services trainings, activities list, physician's report, appriasal needs and services plan, and etc. relevant to the investigation. At approximately 10:45 am, LPA conducted a physical plant tour with Licensee. Between 11:00am – 1:00 pm, LPA interviewed the Licensee, one (1) staff and four (4) out of five (5) residents, who were able to communicate. Continue on LIC 9099C Substantiatedthe state’s words, verbatim · CDSS document, Feb 22, 2024 · control 31-AS-20231214102926
Feb 22, 2024Substantiated
Allegation investigated: Staff did not ensure that residents were provided with activities
This is an amendment to the original report on 02/22/2024, to correct/replace pages that were created in error. At 9:30 AM, Licensing Program Analyst (LPA) Huma Rahimi conducted an unannounced subsequent visit to deliver final findings. LPA met with the House Manger, Dunhill Tolentino, and disclosed the reason for the visit. To investigate the allegation above, LPA conducted an initial complaint visit on 12/21/2023, interviews and record reviews were made. At 10:18 am, LPA requested resident, staff roster, and Administrator's certificate. At 10:30 am, LPA requested copies of pertinent information which include, but not limited to facility infection control plan, food services trainings, activities list, physician's report, appriasal needs and services plan, and etc. relevant to the investigation. At approximately 10:45 am, LPA conducted a physical plant tour with Licensee. Between 11:00am – 1:00 pm, LPA interviewed the Licensee, one (1) staff and four (4) out of five (5) residents, whothe state’s words, verbatim · CDSS document, Feb 22, 2024 · control 31-AS-20231214102926
Oct 7, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Quartz Haven licensed?
Yes — Quartz Haven is a licensed residential care home for the elderly (RCFE) in Winnetka (Los Angeles County): California license #197610166, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 5 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated July 28, 2025, appears in the inspection record on this page.
Can Quartz Haven care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Quartz Haven with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY, OF WHICH ALL MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 3 RESIDENTS.
How much does Quartz Haven cost?
California's public licensing record does not include Quartz Haven's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Quartz Haven accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Quartz Haven through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in Los Angeles County →Assisted living on Medi-Cal in California →See the DHCS list →
4 of 6 beds occupied (67%) when the state visited on February 22, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Quartz Haven?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 8 state visits and 5 dated documents since 2022 for Quartz Haven; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 22, 2024, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(626) 373-4386Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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