Femms Residential Homes I

Allegation investigated: Facility staff did not accept resident back after hospital discharge

Licensing Program Analyst (LPA) Jose Tan conducted an unannounced subsequent complaint visit at this facility to further investigate the above allegation. LPA met with Administrator Flory Morales and explained the reason for the visit. LPA conducted a physical plant tour at 8:55 AM, requested copies of facility documents relevant to the investigation at 9:10 AM, reviewed records between 9:30 AM to 10:30 AM and interviewed staff and residents between 10:30 AM to 1:00 PM. Regarding the allegation that Facility staff did not accept resident back after hospital discharge. It was alleged that Resident #1 (R1) was abandoned at the hospital by facility staff. LPA's record review today between 9:30 AM to 10:30 AM, revealed that R1 was brought to the hospital on 01/03/26 due to a disruptive mental health condition. R1 was supposed to be discharged by the hospital but staff was concerned about R1's mental health condition that needed to be addressed before going back to the facility, secondary is that R1 was a client of Enriched Residential Care (ERC) program of Los Angeles County and having prolonged stay at the hospital automatically disenrolled R1 to the program. Unsubstantiated (continued from LIC 9099) Further review also revealed that R1 was accepted back at the facility upon discharged on 01/30/26 from the hospital. LPA's interview with the Administrator revealed that the Administrator was in constant communication with the ERC and hospital staff during the entire hospitalization and worked with R1, hospital, and ERC social worker for the safe return of R1 to the facility. Based on the information gathered during this and prior visit, the allegation is deemed unsubstantiated at this time. Exit interview conducted. Copy of this report issued.the state’s words, verbatim · CDSS document, Jul 8, 2026 · control 31-AS-20260129102142

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Michael Cava conducted a Case Management (CM) visit to the facility to follow up on an Incident/Death Report submitted to the Licensing Agency on 05/30/28. LPA met with staff, Edwardo Morales, and advised him of the visit. Administrator was unavailable at this time of the visit. Today's CM consisted of interviews with staff, a physical plant inspection, and record review. Although this follow up will be submitted to LPM for review, Based on the LPA’s observations, interviews, and record review(s), there doesn't appear to be neglect in regards to this incident as the resident is ambulatory, able to make decision on their own, and does not require any supervision when leaving the facility. Staff is advised and a copy of this report issued.the state’s words, verbatim · CDSS document, Jun 11, 2026

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Michael Cava conducted an Annual Required visit and inspection of the facility. LPA met with the administrator, Neil Morales and explained the reason for the visit. At approximately 12:00pm, LPA took a tour of the physical plant. The facility is a one story building that houses clients age 60 and above. Required postings were observed in the entry area. The smoke alarms are hardwired and interconnected. The carbon monoxide detector is located by room #4. The fire extinguisher is located in the kitchen. It was purchased on February 10, 2026. Kitchen: The kitchen appliances and fixtures were functional. LPA found a sufficient amount of perishable and non-perishable food sealed and properly stored. There were no knives or cleaning supplies out and accessible during the day's visit. Bedrooms: There were seven (7) bedrooms. Six (6) rooms designated for residents' use. All six rooms are private. One (1) bedroom is designated for staff use. Resident bedrooms were properly furnished with appropriate beddings and linens with sufficient lighting. Bathrooms: There are three (3) bathrooms. Two (2) are designated for residents' use, and one (1) for staff. Bathrooms were properly supplied and had functional fixtures. Hot water temperature was measured between 110 to 111 degrees Fahrenheit. No cleaning supplies were observed stored in any of the resident bathrooms. Common Areas: These included the living room, family room and dining area. All furniture were maintained in good repair. Floors were mopped and clean. Passageways/hallways were clear of obstruction. There is a fireplace that is blocked and no tools were present. The auditory alarms on all exit doors were on and functional at the time of the visit. OFFICE/STAFF WORKSTATION: Staff workstation is located at the corner in the family room, by the back exit. Resident and staff files are maintained in a locked filing cabinet there. Laundry area: The laundry area is located adjacent to the kitchen. Toxins and detergents not present at this time. Garage: The garage is attached to the building. The only entry to the garage is through the side of the home. The garage has a freezer and a refrigerator. The garage is used as storage for extra perishable and non-perishable food. Entry to the garage is kept locked and inaccessible to the residents Surrounding Grounds: Entry/exits were free of obstruction. There is a patio in the backyard with furniture appropriate for outdoor use. The outdoor area was free of hazards. The backyard has sufficient space to hold outdoor activities. There are two storage buildings in the back that stores extra beds and furniture. Both storage building were locked during the day's visit. Resident Files: LPA conducted a file review of resident records to insure compliance of licensing forms. Staff Files: LPA also conducted a file review of staff records to insure forms and training are up to date and compliance with licensing forms. Medications: Medications are stored in a locked cabinet in the kitchen. Medication and Medication Records were reviewed for proper storage and documentation. Pursuant to Title 22 Division 6 of the CA Code of Regulations, no deficiencies observed during the visit. Exit Interview Conducted and a Copy of the Report Issued.the state’s words, verbatim · CDSS document, May 2, 2026

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Michael Cava conducted an Annual Required visit and inspection of the facility. LPA met with the administrator, Neil Morales and explained the reason for the visit. At approximately 12:00pm, with the assistance of the administrator, LPA took a tour of the physical plant. The facility is a one story building that houses clients age 60 and above. Required postings were observed in the entry area. The smoke alarms are hardwired and interconnected. The carbon monoxide detector is located by room #4. The fire extinguisher is located in the kitchen. It was purchased on January 23, 2025. Kitchen: The kitchen appliances and fixtures were functional. LPA found a sufficient amount of perishable and non-perishable food sealed and properly stored. There were no knives or cleaning supplies out and accessible during the day's visit. Bedrooms: There were seven (7) bedrooms. Six (6) rooms designated for residents' use. All six rooms are private. One (1) bedroom is designated for staff use. Resident bedrooms were properly furnished with appropriate beddings and linens with sufficient lighting. Bathrooms: There are three (3) bathrooms. Two (2) are designated for residents' use, and one (1) for staff. Bathrooms were properly supplied and had functional fixtures. Hot water temperature was measured at 115 degrees Fahrenheit. No cleaning supplies were observed stored in any of the resident bathrooms. Common Areas: These included the living room, family room and dining area. All furniture were maintained in good repair. Floors were mopped and clean. Passageways/hallways were clear of obstruction. There is a fireplace that is blocked and no tools were present. The auditory alarms on all exit doors were on and functional at the time of the visit. OFFICE/STAFF WORKSTATION: Staff workstation is located at the corner in the family room, by the back exit. Resident and staff files are maintained in a locked filing cabinet there. Laundry area: The laundry area is located adjacent to the kitchen. Toxins and detergents not present at this time. Garage: The garage is attached to the building. The only entry to the garage is through the side of the home. The garage has a freezer and a refrigerator. The garage is used as storage for extra perishable and non-perishable food. Entry to the garage is kept locked and inaccessible to the residents Surrounding Grounds: Entry/exits were free of obstruction. There is a patio in the backyard with furniture appropriate for outdoor use. The outdoor area was free of hazards. The backyard has sufficient space to hold outdoor activities. There are two storage buildings in the back that stores extra beds and furniture. Both storage building were locked during the day's visit. Resident Files: LPA conducted a file review of resident records to insure compliance of licensing forms. Staff Files: LPA also conducted a file review of staff records to insure forms and training are up to date and compliance with licensing forms. Medications: Medications are stored in a locked cabinet in the kitchen. Medication and Medication Records were reviewed for proper storage and documentation. Pursuant to Title 22 Division 6 of the CA Code of Regulations, no deficiencies observed during the visit. Exit Interview Conducted and a Copy of the Report Issued.the state’s words, verbatim · CDSS document, May 16, 2025

Allegation investigated: Resident in care sustained multiple unexplained injuries while in care Staff hit resident in care Staff did not seek timely medical help for resident in care Staff stole resident's personal belongings Staff spoke inappropriately to resident in care

Licensing Program Analyst (LPA) Michael Cava conducted a subsequent visit to the facility to conclude the investigation regarding the above allegations. The initial visit was made by LPA Cava on 05/06/24. LPA met with staf Eduardo Morales, and advised them of the complaint. LPA’s investigation consisted of interviews with residents and staff, record review, and a physical plant inspection to insure the health and safety of the residents in care. Resident in care sustained multiple unexplained injuries while in care/Staff hit resident in care: In regards to the allegation, it was reported that Resident 1 (R1) has scratches to the knee and bruises under the eye. The reporting party is not sure if these wounds were due to a fall, or abuse by facility staff, as it was also reported that staff slapped R1 in the face. Furthermore, the reporting party stated R1 was alleging that these injuries occurred while they were living at a board and care called Alverado Care Home, located off of Alverado Street, in Los Angeles. No witnesses were identified to this allegation. Unsubstantiated Moreover, no staff name was given or identified to these allegations. Interview made with the administrator reveal that R1 lost their balance and fell when coming out of the hallway bathroom at approximately 08:10am on 05/01/24. Staff 1 (S1) was present, and they stated they were waiting for R1 outside of the bathroom so that they can assist R1 when R1 gets done. As R1 was exiting the bathroom, R1 just lost their balance and fell. Paramedics were called immediately, and R1 was taken to the hospital to treat R1’s injury to their hip. An Incident Report (IR) was submitted, and Licensing notified. R1 was currently at the hospital at the time of the investigation. They will be discharged to a Skilled Nursing Facility (SNF) for rehabilitation for the hip at discharge. Interviews with five (5) of five residents made. All five could not corroborate with the allegations made. Based on the information obtained, there was insufficient evidence to prove that R1 sustained multiple injuries while in care, or staff hit R1. Therefore, the allegations are deemed Unsubstantiated at this time. Staff did not seek timely medical help for resident in care/Staff spoke inappropriately to resident in care: In regards to the allegation, it was reported that R1 had a fall in the morning of, on or around 05/02/24, and was left unnoticed by staff. R1 was unable to get up. When R1 called for help, staff was verbally abusive towards R1, insisting that R1 could get up on their own. Eventually emergency services were contacted and paramedics came to take R1 to the hospital. No witnesses or staff name given or identified to these allegations. Interview made with the administrator acknowledged that R1 lost their balance and fell when coming out of the hallway bathroom at approximately 08:10am on 05/01/24. (S1) was present, and they stated they were waiting for R1 outside of the bathroom so that they can assist R1 when R1 gets done. As R1 was exiting the bathroom, R1 lost their balance and fell. S1 deny the allegation of not seeking timely medical attention as paramedics were called immediately, and R1 was taken to the hospital to treat R1’s injury. An Incident Report (IR) was submitted on 05/02/24, and Licensing notified. R1 was currently at the hospital at the time of the investigation. They will be discharged to a Skilled Nursing Facility (SNF) for rehabilitation for the hip at discharge. Interviews with five of five residents were made. All five have no complaints regarding staff services, as staff is able to meet their needs. Moreover, all five residents stated the administrator and staff are never verbally abusive towards them or their peers. Based on the information obtained, there was insufficient evidence to prove that staff did not seek timely medical help for R1, or that staff spoke inappropriately to R1. Therefore, the allegations are deemed Unsubstantiated at this time. Staff stole resident's personal belongings: In regards to the allegation, it was reported that R1 is financially abused by a facility staff. It was also reported that staff has been stealing their clothes. Staff name was not given or identified. According to the reporting party, R1 was alleging this occurred while they were living at a board and care called Alverado Care Home, located off of Alverado Street, in Los Angeles. Interviews made with the administrator and staff deny the allegation, stating R1 has never reported anything missing to them. R1 completed the LIC 621 (Client/Resident Personal Property and Valuables) and everything in R1’s room is accounted for. Moreover, the administrator stated they do not handle resident cash resources. Interviews with five of five residents also deny the allegation. All five residents stated they have never had to report anything missing or stolen during their stay in the facility. Based on the information obtained, there was insufficient evidence to corroborate the allegation that staff stole R1 belongings. Therefore, the allegation is deemed Unsubstantiated at this time.the state’s words, verbatim · CDSS document, Sep 7, 2024 · control 31-AS-20240502131856

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Michael Cava conducted an Annual Required visit and inspection of the facility. LPA met with the administrator, Neil Morales and explained the reason for the visit. At approximately 12:15pm, with the assistance of the administrator, LPA took a tour of the physical plant. The facility is a one story building that houses clients age 60 and above. Required postings were observed in the entry area. The smoke alarms are hardwired and interconnected. The carbon monoxide detector is located by room #4. The fire extinguisher is located in the kitchen. It was purchased on 10/10/23. The fire drill was last conducted on February 13, 2024. Kitchen: The kitchen appliances and fixtures were functional. LPA found a sufficient amount of perishable and non-perishable food sealed and properly stored. There were no knives or cleaning supplies out and accessible during the day's visit. Bedrooms: There were seven (7) bedrooms. Six (6) rooms designated for residents' use. All six rooms are private. One (1) bedroom is designated for staff use. Resident bedrooms were properly furnished with appropriate beddings and linens with sufficient lighting. Bathrooms: There are three (3) bathrooms. Two (2) are designated for residents' use, and one (1) for staff. Bathrooms were properly supplied and had functional fixtures. Hot water temperature was measured at 111.6 degrees Fahrenheit. No cleaning supplies were observed stored in any of the resident bathrooms. Common Areas: These included the living room, family room and dining area. The living room has a couch, two chairs and television. There is a fireplace that is blocked and no tools were present. The family room has a couch and television. The dining room has a table to accommodate six (6). All furniture in common areas were in good repair. The floors were mopped and clean. Hallways/passageways are clear of obstruction. The auditory alarms on all exit doors were on and functional at the time of the visit. OFFICE/STAFF WORKSTATION: Staff workstation is located at the corner in the family room, by the back exit. Resident and staff files are maintained in a locked filing cabinet there. Laundry area: The laundry area is located adjacent to the kitchen. Toxins and detergents not present at this time. Garage: The garage is attached to the building. The only entry to the garage is through the side of the home. The garage has a freezer and a refrigerator. The garage is used as storage for extra perishable and non-perishable food. Entry to the garage is kept locked and inaccessible to the residents Surrounding Grounds: Entry/exits were free of obstruction. There is a patio in the backyard with furniture appropriate for outdoor use. The outdoor area was free of hazards. The backyard has sufficient space to hold outdoor activities. There are two storage buildings in the back that stores extra beds and furniture. Both storage building were locked during the day's visit. Resident Files: LPA conducted a file review of resident records to insure compliance of licensing forms. Staff Files: LPA also conducted a file review of staff records to insure forms and training are up to date and compliance with licensing forms. Medications: Medications are stored in a locked cabinet in the kitchen. Medication and Medication Records were reviewed for proper storage and documentation. Pursuant to Title 22 Division 6 of the CA Code of Regulations, no deficiencies observed during the visit. Exit Interview Conducted and a Copy of the Report Issued.the state’s words, verbatim · CDSS document, May 29, 2024