Aaa Quality Residential Care Facility is a residential care home for the elderly (RCFE) in Panorama City, Los Angeles County, California — state license #195850166, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 12 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 27, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 13 times and filed 12 documents. The most recent is a facility evaluation report, dated May 27, 2026.
The state's published file for this home includes 4 documents with transcribed findings, dated December 31, 2024 to July 1, 2025. 4 of the 4 carry the state's recorded outcome word: “Unsubstantiated” (4). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 27, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 1, 2025Unsubstantiated
Allegation investigated: Resident sustained unstageable pressure injury.
Licensing Program Analyst (LPA) Sandra Urena conducted a subsequent complaint visit to deliver final findings for the above allegation. During today’s visit, LPA Urena met with the Administrator Ovsanna Khayalyan and explained the reason for the visit. On 01/31/2025, the Woodland Hills Adult and Senior Care Regional Office (RO) received a complaint alleging facility employees at the AAA Quality Residential Care Facility failed to provide an appropriate level of care to Resident #1 (R1) resulting in R1 developing numerous pressure injuries with one being identified as unstageable. The complaint was referred to the Community Care Licensing Division (CCLD) Investigations Branch (IB) and assigned to Investigator Douglas Real. Continues on LIC 9099C... Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 1, 2025 · control 29-AS-20250131163051
Jul 1, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 20, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 29, 2025Unsubstantiated
Allegation investigated: Staff speak inappropriately towards a resident. Staff mishandle a resident's medication. Resident was physically abused while in care. Staff are denying a resident access to food.
Licensing Program Analyst (LPA) Sandra Urena conducted a subsequent visit to deliver the findings for the allegations listed above. The LPA was greeted by staff, and called the Administrator.The LPA explained the reason for the visit to the Administrator Ovsanna Khayalyan and read the report over on the phone. The Administrator allowed the facility staff to sign on the report. On 04/17/2025, Licensing Program Analyst (LPA) Sandra Urena conducted an initial ten-day visit to investigate the allegations listed above. The LPA met with the Administrator Ovsanna Khayalyan and explained the reason for the visit. LPA Urena and the Administrator toured the physical plant areas inside and outside to ensure there are no health and safety hazards and that the facility is in compliance with Title 22 Regulations. No concerns were observed at this time. The LPA interviewed the Administrator, residents and staff from 10:05 a.m. to 01:25 p.m. Requested records pertinent to the investigation. Further inthe state’s words, verbatim · CDSS document, Apr 29, 2025 · control 29-AS-20250414113412
Feb 25, 2025Unsubstantiated
Allegation investigated: Facility staff did not seek timely medical attention for resident. Facility staff did not arrange transportation for resident in care.
Licensing Program Analyst (LPA) Sandra Urena conducted an unannounced visit to investigate the allegations listed above. The LPA arrived at the facility and was greeted by staff. Staff contacted the Administrator via telephone. The Administrator Ovsanna Khayalyan arrived at 10:45 a.m. LPA Urena toured the physical plant areas inside and outside to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. LPA Urena requested records pertinent to the investigation at 10:50 a.m. and interviewed the resident, Administrator, and staff between 10:25 a.m. to 12:50 p.m. LPA Urena was unable to reach the reporting party (RP), but was able to speak with R1's case worker (CW) from 1:05 p.m. to 1:46 p.m. CW stated that the RP was a temporary employee and is no longer working for the company. Continues on LIC 9099C... Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 25, 2025 · control 29-AS-20250219161649
Dec 31, 2024Unsubstantiated
Allegation investigated: Staff are not ensuring resident's hearing aid is replaced. Staff are not providing resident with mail. Staff are not meeting resident's needs.
Licensing Program Analyst (LPA) Emily Peraldi conducted an unannounced subsequent complaint visit to this facility to deliver findings. At 11:00 a.m., the LPA met with staff and explained the reason for the visit. At 11:27 a.m., the Licensee, Ovsanna Khayalyan arrived at the facility. During the initial visit conducted on 9/14/2023 between 2:15 p.m. and 3:35 p.m., LPA Sandra Urena conducted a physical plant tour and conducted an interview with the Licensee. During the initial visit, the LPA also obtained copies of pertinent documents. During today’s visit, at 11:30 a.m., LPA Peraldi conducted an interview with the Licensee. Continued on LIC 9099-C. Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 31, 2024 · control 29-AS-20230907155842
Jun 18, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Aaa Quality Residential Care Facility licensed?
Yes — Aaa Quality Residential Care Facility is a licensed residential care home for the elderly (RCFE) in Panorama City (Los Angeles County): California license #195850166, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 12 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated May 27, 2026, appears in the inspection record on this page.
Can Aaa Quality Residential Care Facility care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Aaa Quality Residential Care Facility with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 3. BEDRIDDEN APPROVED FOR ROOM #1.
How much does Aaa Quality Residential Care Facility cost?
California's public licensing record does not include Aaa Quality Residential Care Facility's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Aaa Quality Residential Care Facility accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Aaa Quality Residential Care Facility through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in Los Angeles County →Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on July 1, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Aaa Quality Residential Care Facility?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 13 state visits and 12 dated documents since 2021 for Aaa Quality Residential Care Facility; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated July 1, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 13 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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