Terraces At San Joaquin Gardens, The is a continuing-care retirement community in Fresno, Fresno County, California — state license #100400544, licensed for 652 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 17 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 19, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 17 times and filed 17 documents. The most recent — a complaint investigation report on May 19, 2026 — closed with the state’s outcome word: “Substantiated.”
The state's published file for this home includes 3 documents with transcribed findings, dated October 12, 2021 to May 19, 2026. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (1), “Unsubstantiated” (1). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 19, 2026Substantiated
Allegation investigated: Staff refuse resident visitors
Licensing Program Analyst (LPA) Daiquiri Boyd conducted the unannounced 10 Day complaint investigation visit to the facility. During the course of this complaint investigation LPA interviewed staff on duty and obtained and/or reviewed facility records. It was determined based on the interviews and records review that the above allegation is SUBSTANTIATED. The staff did not allow a visitor to see a resident placed in care. Based on LPAs observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6 & Chapter number 8), are being cited on the attached LIC 9099D. Substantiatedthe state’s words, verbatim · CDSS document, May 19, 2026 · control 24-AS-20260512112521
Feb 25, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 28, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 13, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 23, 2024Unsubstantiated
Allegation investigated: Resident sustained 2 stage 4 pressure injuries, fractured pelvis, and internal bleeding due to staff neglect Facility does not have enough staff to meet residents needs Facility staff failed to conduct appraisals to meet resident’s change of condition
On 07/23/2024, Licensing Program Analyst (LPA) Walton arrived unannounced to deliver findings on the above allegations. LPA introduced self, stated the purpose of the visit and reqeusted to meet with the Administrator. LPA met with Director of Assisted Living and Wellness, Valerie Epps Based on interviews and records review, R1 sustained a witnessed fall resulting in R1 sustaining injuries and staff seeking emergency medical treatment. Due to R1's level of independence it was determined that facility staff could not have prevented the fall. Review of records revealed that no pressure wounds were observed upon admission to the hospital. R1 was transferred to another hospital for a higher level of care, where R1 was examined and a pressure wound was observed. R1 was later discharged to a skilled nursing facility where the pressure wound worsened. The Department has investigated the allegations: Resident sustained 2 stage 4 pressure injuries, fractured pelvis, and internal bleeding due tothe state’s words, verbatim · CDSS document, Jul 23, 2024 · control 24-AS-20240318085012
Feb 12, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 8, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 13, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Terraces At San Joaquin Gardens, The licensed?
Yes — Terraces At San Joaquin Gardens, The is a licensed continuing-care retirement community in Fresno (Fresno County): California license #100400544, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 652 residents. State records list 17 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated May 19, 2026, was marked “Substantiated” by the state.
Can Terraces At San Joaquin Gardens, The care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Terraces At San Joaquin Gardens, The with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. CONTINUING CARE RETIREMENT COMMUNITY, APPROVED FOR 412 NON-AMBULATORY RESIDENTS, THIRD FLOOR PIAZZA BLDG AMBULATORY ONLY. VALENCIA BLDG 10 NON-AMBULATORY ONLY. HOSPICE WAIVER FOR FIFTEEN (15) RESIDENTS. MILANO BLDG AMBULATORY ONLY.
How much does Terraces At San Joaquin Gardens, The cost?
California's public licensing record does not include Terraces At San Joaquin Gardens, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Fresno County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Terraces At San Joaquin Gardens, The accept Medi-Cal or the Assisted Living Waiver?
Terraces At San Joaquin Gardens, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
367 of 652 beds occupied (56%) when the state visited on May 19, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Terraces At San Joaquin Gardens, The?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 17 state visits and 17 dated documents since 2021 for Terraces At San Joaquin Gardens, The; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 19, 2026, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2024
2021
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 17 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(559) 439-4770Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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