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    • 6Step 6: The first months, and your rights

    Start with a question

    • Who pays for a care home?
    • Does Medi-Cal pay for a care home?
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WRC-2License #445200583 · Covelight Care
Covelight CareWRC-2License #445200583 · 174 Willowbrook Drive, Ben Lomond, CA · (831) 336-5196Record printed from covelightcare.com — data as of the dates shown on each item.
Home/California/Santa Cruz County/WRC-2
Map · 174 Willowbrook Drive

© Protomaps © OpenStreetMap

Estimated starting rate$3,700/mo

Covelight estimate · likely $3,050–$4,600 · See costs

Check availability

Request a tour

More days
  • AskThe cost, or your own question
  • (831) 336-5196

    From the state licensing record · October 26, 2026

  • frontst.com↗

Free for families. A home gets your number only if you say yes.

W2

Call WRC-2

Ben Lomond · Licensed for 6

(831) 336-5196

From the state licensing record · October 26, 2026

From the home’s website, frontst.com:

info@frontst.com · general email · seen October 27, 2026

or

Let us do the legwork

  • We ask about availability, price and the care you describe.
  • If it’s a fit, you choose whether they call you. Either way, you get every answer.
Check availabilityFree

Small home · Licensed for 6 · Ben Lomond

WRC-2

174 Willowbrook Drive, Ben Lomond, CA 95005 · Licensed since 1998

  • Overview
  • Care
  • Costs
  • Daily life
  • Location
  • State record

WRC-2

Overview

Estimated starting rate

$3,700 a month

Covelight estimate · likely $3,050–$4,600 See costs

No openings reported

  • Approved by the state: WheelchairState licensing record · October 26, 2026
  • Licensed for 6: a small care homeThe state license record

Ask this home

Check availability

Request a tour

More days
  • AskThe cost, or your own question

Free for families. A home gets your number only if you say yes.

Care and support

  • Wheelchairup to 3 residents

Not on file: dementia, hospice and bedridden approvals.

Approved by the state · State licensing record · October 26, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
LICENSED TO CARE FOR 6 ELDERLY CLIENTS, AGES 60 AND ABOVE. 3 CLIENTS MAY BE NON-AMBULATORY. NEW MANAGEMENT COMPANY, WILLOWBROOK RESIDENTIAL CARE 2 LLC, EFFECTIVE 11/1/2025.

935 - ELDERLY

CDSS record, verbatim · October 26, 2026

Care services

These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.

  • Assisted living

    Reported on frontst.com · source dated September 25, 2025.

  • Building is wheelchair accessible

    Reported on frontst.com · source dated September 25, 2025.

  • Works with residents’ own health care providers

    Reported on frontst.com · source dated September 25, 2025.

  • Mental health conditions servedMental illness

    Reported on frontst.com · source dated September 25, 2025.

  • Mental wellbeing programmingSkill-building group treatment · Insight-oriented group treatment · Expressive therapies · Vocational rehabilitation · Wellness skills · Socialization skills · and 19 more

    Skill-building group treatment · Insight-oriented group treatment · Expressive therapies · Vocational rehabilitation · Wellness skills · Socialization skills · Quarterly Wellness Events · Seeking Safety · Social skills: friendship and intimacy · Substance abuse management · Recreation and leisure activities · Nutrition and fitness education · Community integration · Interpersonal skills · Stress and anger management · Skill-building · Insight-oriented · Wellness and socialization skills · On-going support and assessment · Case management · Crisis intervention · Individual and group rehabilitation counseling · Linkage to off-site resources · Recovery-oriented structured activities · Psycho-educational and behavioral interventions — reported on frontst.com · source dated September 25, 2025.

  • Supervisory staff

    Reported on frontst.com · source dated September 25, 2025.

  • Training topics namedOrientation · Ongoing training · CPR & First Aid · Driver training

    Reported on frontst.com · source dated September 25, 2025.

  • Visitor sign-in

    Reported on frontst.com · source dated September 25, 2025.

As needs change

We’ll ask for you. Not on file for WRC-2: two-person transfers or a lift, who is awake overnight, help with medicines, staying through hospice and care if memory loss develops. When we check availability, we ask about these too.

Check availability

What it costs here

Covelight estimate

$3,700a month to start

Likely $3,050–$4,600

From 8 nearby homes that publish rates · this home’s rate is not on file

Monthly cost breakdownWith a shared room and basic help · room, care and fees$3,700likely a month
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$3,700likely $3,050–$4,600

    Covelight’s estimate starts from the rates 8 small homes and similar homes within 15 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (44 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,500one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,500 (133 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,050–$4,800
$3,700
First monthWith a one-time move-in fee · likely $3,600–$8,050
$6,200
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
If the money runs out, what Medi-Cal covers
Rates at nearby homes8 nearby homes publish starting rates of $1,500 to $6,000

$1,500$6,000

EstimateLikely rangeA nearby home’s published starting rate

8 homes like this within 15 miles publish starting rates mostly between $2,300–$5,600.

  • The Maple HouseSanta Cruz · 7.8 mi · Mid-size home
    $5,500Listed on AssistedLiving.com · seen September 9, 2026
  • Hanover Guest HomeSanta Cruz · 7.8 mi · Mid-size home
    $2,750Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Paradise Assisted CareSanta Cruz · 8.5 mi · Mid-size home
    $3,800Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Twin Lakes ManorSanta Cruz · 8.5 mi · Mid-size home
    $1,500Listed on its own website · shared studios (starting at) · seen October 5, 2026
  • Valley Haven IIISanta Cruz · 8.6 mi · Mid-size home
    $3,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Seaview Guest HomeAptos · 11 mi · Small home
    $4,800Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Roxbury Elderly CareLos Gatos · 14 mi · Small home
    $6,000Listed on A Place for Mom · seen September 9, 2026
  • Mina's Elderly Care Home @ VasonaLos Gatos · 14 mi · Small home
    $3,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 8 small homes and similar homes within 15 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time move-in fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

Ask for the price

An estimate for planning, not a quote. A home sets the price after hearing about the care needed.

Daily life

Rooms, meals, activities and house rules, in the home’s own words. Open any detail to see where it came from.

Rooms & the spaces they will use (4)Elevator · Common areas · Laundry
  • Elevator

    Reported on frontst.com · source dated September 25, 2025.

  • Common areasCommon room (living, dining, or recreation room) for visitation and relaxation · Common room (i.e., living or dining room or recreation room)

    Reported on frontst.com · source dated September 25, 2025.

  • LaundryShared laundry room

    Reported on frontst.com · source dated September 25, 2025.

  • Housekeeping

    Reported on frontst.com · source dated September 25, 2025.

Meals, preferences & familiar food (3)Meals provided per day · Snacks available · Meals provided
  • Meals provided per day3

    Reported on frontst.com · source dated September 25, 2025.

  • Snacks available

    Reported on frontst.com · source dated September 25, 2025.

  • Meals provided

    Reported on frontst.com · source dated September 25, 2025.

Activities & the rhythm of a day (2)The shape of an ordinary day, as the home describes it · Activity types offered
  • The shape of an ordinary day, as the home describes itResidents and staff develop and implement structured daily activities and groups together.

    Reported on frontst.com · source dated September 25, 2025.

  • Activity types offeredStructured daily activities · Groups · Recovery-oriented structured activities · Psycho-educational interventions · Behavioral interventions · Activities and programming focused on older adults · and 12 more

    Structured daily activities · Groups · Recovery-oriented structured activities · Psycho-educational interventions · Behavioral interventions · Quarterly Wellness Events · Psycho-educational groups · Nutrition and menu planning education · Physical activities · Stress and anger management — reported on frontst.com · source dated September 25, 2025.

    Activities and programming focused on older adults · Stress reduction activities · Community integration · Skill development · Skills building activities · Nutrition education · Meal planning · House meetings — reported on frontst.com · source dated September 25, 2025.

Pets, routines & independence (4)Pet types allowed · Residents' council · Alcohol policy
  • Pet types allowedService animals

    Reported on frontst.com · source dated September 25, 2025.

  • Residents' council

    Reported on frontst.com · source dated September 25, 2025.

  • Alcohol policyNot permitted

    Reported on frontst.com · source dated September 25, 2025.

  • Visiting hoursResidents have the right to entertain relatives and friends so long as this does not infringe upon the rights of others.

    Reported on frontst.com · source dated September 25, 2025.

Visiting & staying involved (4)Transport to medical appointments · Office or phone hours as published · Setting
  • Transport to medical appointments

    Reported on frontst.com · source dated September 25, 2025.

  • Office or phone hours as published8 a.m.–4 p.m. (Main office) · Monday–Friday (Main office)

    Reported on frontst.com · source dated September 25, 2025.

  • SettingRural

    Reported on frontst.com · source dated September 25, 2025.

  • Transportation

    Reported on frontst.com · source dated September 25, 2025.

About the home (1)Brand or trade name
  • Brand or trade nameFront St., Inc.

    Reported on frontst.com · seen October 27, 2026.

Where it is

174 Willowbrook Drive, Ben Lomond, CA 95005Address from the public record · October 26, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

Open directions ↗

The state record

California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.

CDSS public record, read October 26, 2026 · License #445200583 · See the state’s own record ↗

The last 36 months — 4 of 6 documents

Complaint outcomes in these 36 months, in the state’s words: 1 “Unfounded”.

20261 state visit · 1 document

Jun 17, 2026Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Marcella Tarin conducted an unannounced Required 1 Year visit and met with Administrator (ADM) Mark Vasquez and Residential Services Manager (RSM) Elvira Rodriguez. LPA stated the purpose of the visit. During visit, LPA toured the inside and outside of the facility with RSM. All exits and passageways were free and clear of obstruction. LPA toured the facility kitchen and observed food supply of at least 2 days of perishable food and at least 7 days of nonperishable food. Sharps, medications and cleaning supplies were locked in secured areas. LPA toured 4 resident bedrooms. 4 Out of 4 resident bedrooms had available bedding, drawers, and functioning lights. The 2 facility bathrooms had available soap, paper towels, and trash cans with lids. The water temperature in the bathroom was measured with a range from 107.4 F to 107.9 F. Fire extinguisher was observed and inspected on 3/18/2026. Facility smoke detectors and carbon monoxide detectors functioned properly when tested by RSM. The last disaster drill was conducted on 5/29/2026. LPA reviewed 2 resident records, and 2 residents centrally stored logs. LPA reviewed 2 staff records. No deficiencies were cited per California Code of Regulations, Title 22. This report was reviewed with Residential Services Manager (RSM) Elvira Rodriguez and a copy of the report was provided.the state’s words, verbatim · CDSS document, Jun 17, 2026

20251 state visit · 1 document

Jun 26, 2025Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Marcella Tarin conducted an unannounced annual inspection and met with Designated Administrator Elvira Rodriguez. Administrator (ADM) Mark Vasquez was in a meeting during inspection. LPA stated the purpose of the visit. Designated Administrator states the facility has 6 residents. LPA toured the interior and exterior of the facility with Designated Administrator to include the kitchen, resident rooms, dining room, bathrooms, back and front of the facility. All exit and passageways were free and clear of obstruction. LPA toured the kitchen area and observed a perishable food supply of at least two days and a non-perishable food supply of at least seven days. LPA observed the refrigerator temperature log for 6/26/2025 with refrigerator temperature documented at 35 degrees F and freezer at 0 degrees F. LPA observed the medication storage area, knives storage area, and cleaning product storage area as locked and inaccessible to residents in care. The facility was equipped with smoke and carbon monoxide detectors. All smoke detectors functioned properly when tested by maintenance. Fire extinguishers were last serviced on 5/12/2025. The facility emergency drill log was reviewed. The facility's last drill was on 6/12/2025. Drills are being conducted monthly. Page 1 of 2 LPA toured 4 resident bedrooms. All 4 resident rooms have a bed, functioning lights, dresser/table, bedding and space for personal belongings. LPA toured 2 bathrooms. All 2 bathrooms had hand soap, paper towels, functioning lights, and covered trash bins. At 1:13PM LPA measured water temperature in 2 resident bathrooms with a range from 149.7 degrees F to 150.6 degrees F. Designated Administrator had maintenance staff come to adjust water temperature. At 2:00PM LPA measured water temperature at 150 degrees F. LPA issued a Technical Assistance. LPA reviewed 4 resident records. LPA reviewed 4 resident’s Centrally Stored Medication and Destruction Records (CSMDR’s). LPA observed Resident R1 and R2 were not given the correct medication dosage on 6/24/2025. Designated Administrator stated R1 and R2 physicians were informed and no adverse reactions were observed for R1 and R2. LPAs reviewed 4 staff records. No deficiencies were cited during today's visit per California Code of Regulations Title 22. A Technical Assistance was issued. See LIC9102 for more information. An exit interview was conducted with Designated Administrator Elvira Rodriguez and a signed copy of this report was provided. Page 2 of 2the state’s words, verbatim · CDSS document, Jun 26, 2025

20242 state visits · 2 documents

Dec 21, 2024Complaint investigation reportUnfounded

Allegation investigated: Staff will not allow resident to return to the facility.

Licensing Program Analyst (LPA) Simi Rai conducted an unannounced visit to conclude the complaint investigation. LPA Rai met with Staff, Claudia Nieto and stated the purpose of today’s visit. Administrator was not available during today's visit. On 1/26/2024, the Department received a complaint with the above allegations. On 1/26/2024, the Department conducted an initial investigation at the facility. It was alleged the facility staff stated resident (R1) cannot return to the facility from the hospital because the resident needs a higher level of care. On 1/16/2024, R1 went to the hospital and was assessed at the hospital. The hospital staff determined R1 was not appropriate for hospital admission and notified facility Administrator (ADM) Megan Miller. ADM stated R1 could not return to the facility due to R1 requiring higher level of care. Continuation on LIC 9099-C, Page 1 of 2. Unfounded Page 2 of 2. On 1/26/2024, LPA Rai interviewed ADM and Staff S1. ADM stated R1 was taken to the hospital via ambulance due to R1 not able to ambulate to the bed in the evening. ADM stated she was working with the hospital to assess if the resident was diagnosed with Dementia. ADM stated the facility staff were looking for skilled nursing placement before resident went to the hospital due to a decline in R1’s health and increased confusion. ADM stated R1 was brought back to the facility, and they are working to obtain a referral with the neurologist for a consultation. ADM notified the hospital social worker stating R1’s bed is open and R1 was not being evicted at this time, but the resident needed higher level of care such as skilled nursing as order my R1’s physician. Based on record review, R1 had an appointment on 1/12/2024 with Physician’s Assistant who recommended facility to pursue skilled nursing facility placement since the reason for the appointment was “confusion, falling and wandering”. Based on review of R1’s hospital discharge notes on 1/16/2024, R1 was diagnosed with neurocognitive disorder without behavioral disturbance. During visit 1/16/2024, R1 was admitted back to the facility and ADM stated they are working with R1’s primary care physician to find a facility to be able to care for residents with Dementia. ADM stated facility had not issued a formal eviction notice. The Department has completed the investigation of the above allegations. Based on interviews conducted and record reviews, the department has found that the above allegations were UNFOUNDED, meaning that the allegations were false, could not have happened and/or are without a reasonable basis. No deficiencies cited from California Code of Regulations, Title 22. Exit interview conducted with Staff, Claudia Nieto and a copy of the report was provided.the state’s words, verbatim · CDSS document, Dec 21, 2024 · control 26-AS-20240126131739
Jun 28, 2024Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Simi Rai conducted an unannounced Required 1 Year visit and met with Administrator (ADM) Megan Miller. LPA Rai observed 1 staff (S1) and 4 residents at the facility. During the visit, 1 residents was out of the facility. The residents at this facility are overseen by Santa Cruz County Behavioral Health. During visit, LPA Rai toured the inside and outside of the facility. When touring the outside area of the facility, the exits were cleared of obstruction. LPA Rai toured the facility kitchen and observed food supply of at least 2 days of perishable food and at least 7 days of nonperishable food. Sharps and medications were locked in secured areas. LPA observed additional food supply areas and secured areas for cleaning supplies and laundry detergents. LPA Rai toured the resident bedrooms. 4 Out of 4 resident bedrooms had available bedding, drawers, and functioning lights. The facility bathroom had available soap, paper towels, and trash cans with lids. The water temperature in the bathroom sinks ranged from 109.7 degrees F - 110.7 degrees F. The water temperature in the kitchen sink was 111.7 degrees F. Fire extinguisher was observed and inspected on 5/30/2024. Facility smoke detectors and carbon monoxide detectors are in working condition. The last two disaster drill conducted were on 4/18/2024 and 5/20/2024. LPA Rai reviewed facility records for 2 staff and 2 residents. LPA Rai reviewed resident medications and central stored medication records. LPA Rai reviewed resident's LIC 405 Record of Resident's Safeguarded Cash Resources. No issues or concerns were observed. No deficiencies were cited per California Code of Regulations, Title 22. This report was reviewed with Administrator (ADM) Megan Miller and a copy of the report was provided.the state’s words, verbatim · CDSS document, Jun 28, 2024
Earlier years2022 · 2 documents

20222 state visits · 2 documents

Jun 29, 2022Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst Ryker Heberle (LPA) conducted an unannounced annual inspection on 06/29/2022 at 10:40am. LPA met with facility Administrator Megan Miller (Admin). LPA toured the facility including medicine room, kitchen, living room, 4 resident rooms, 2 bathrooms, and designated smoking area All staff members observed to be wearing masks. Admin confirmed that all residents and staff have been vaccinated. Facility Mitigation plan has already been submitted and approved. No prohibited items noted in resident rooms. All emergency exits noted to be clear of obstruction. All rooms in facility noted to be clean and well maintained. Facility water temperature observed to be 109.8*F. Fire extinguisher noted to have received inspection in May 2022. Smoke detectors observed to be fully operational. Facility observed to have 2 days supply of perishable food and 1 weeks supply of non-perishable food. Facility noted to possess a 30-day supply of PPE. Facility observed to have designated entry point. Staff took LPA's temperature, and screened for symptoms. All restrooms observed to be stoked with paper towels and lidded trash cans. Hand washing signs observed in all bathrooms. Social distancing signs observed as posted throughout facility in all public areas. No deficiencies cited during visit. This report reviewed with Facility Administrator Megan Miller and a copy of the signed report was provided.the state’s words, verbatim · CDSS document, Jun 29, 2022
Feb 25, 2022Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst Ryker Heberle (LPA) conducted an unannounced annual inspection on 02/25/2022 at 10:40am. LPA met with facility Administrator Megan Miller (Admin). LPA toured the facility, including front office, medicine room, kitchen, dining room, living room, 1 bathroom, 2 resident rooms, and back patio. All staff members observed to be wearing masks. All residents in facility observed to be wearing masks. Admin confirmed that all residents and staff have been vaccinated. Facility Mitigation plan has already been submitted and approved. No prohibited items noted in resident rooms. All emergency exits noted to be clear of obstruction. All rooms in facility noted to be clean and well maintained. Facility noted to not have N95s stored within the building, they are instead located in WRC-1 across the street. Facility observed to have designated entry point. Staff took LPA's temperature, and screened for symptoms. Facility bathrooms not noted to have hand washing signs. Facility isolation area noted to not have an area for PPE donning and doffing. Facility only has one staff member working in the facility, who would be interacting with both COVID positive and COVID negative residents. LPA observed locks on refrigerator and freezer. Advisory notes were issued. See LIC 9102. Deficiency cited during visit. See LIC 809-D. This report reviewed with Administrator Megan Miller and a copy of the signed report was provided.the state’s words, verbatim · CDSS document, Feb 25, 2022

The state marks this report as 7 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.

6 of 6 beds were occupied at the December 21, 2024 state visit — a count on that day, not an opening.

License holder

Front St. Inc., Willowbrook Residential Care 2 LLC, licensed since 1998.

The state’s totals for this licenseSince 1998, as the state’s facility page counts them
State visits on file
6
Total complaints
1
Substantiated allegations
0
Type A citations
0
Type B citations
0

These are the state’s own totals for this license since 1998, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.

Compare with homes the same size
This homeTypical
Type A citations00
Type B citations00
Substantiated allegations00
Total complaints10

“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 6,916 licensed small board-and-care homes (6 or fewer beds) in the state record. The figures compared are the state’s totals, not the documents.

What the state’s words mean
Routine visita visit the state records as “Required” — a scheduled visit, not one made in answer to a complaintSubstantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.

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Frequently asked questions

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about WRC-2

Is WRC-2 licensed?

The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.

How many residents is WRC-2 licensed for?

6 residents — a small home, per CDSS records as of October 26, 2026.

Has WRC-2 been cited?

0 Type A and 0 Type B citations since 1998, per CDSS records as of October 26, 2026. Those records count 6 state visits over the same years.

Is WRC-2 still open?

This license was on the CDSS roster as of November 11, 2026.

What does WRC-2 cost?

$3,700 a month to start is a Covelight estimate, likely $3,050–$4,600. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 8 small homes and similar homes within 15 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 7 other homes of a similar licensed size across Santa Cruz County that publish a starting rate, the middle half runs $2,938 to $4,600 a month, and the middle figure is $3,800 (n = 7 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date between September and October 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does WRC-2 take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Front St. Inc., Willowbrook Residential Care 2 LLC, per CDSS records as of October 26, 2026.

Can WRC-2 keep a resident on hospice?

Not on file — the state’s record does not list hospice care on this license. Ask: “Can a resident stay here on hospice, and under what conditions?”

WRC-2 license and inspection record

  • Name on the license: “WRC-2”, per the CDSS roster as of May 25, 2025.
  • License #445200583. The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of October 26, 2026.
  • Licensed to Front St. Inc., Willowbrook Residential Care 2 LLC, per CDSS records as of October 26, 2026.
  • First licensed in 1998, per CDSS records as of October 26, 2026.
  • 6 state inspection visits since 1998, per CDSS records as of October 26, 2026.
  • 0 Type A and 0 Type B citations on file since 1998, per CDSS records as of October 26, 2026. The same records count 6 state visits in that period.
  • 1 complaint and 0 substantiated allegations on file since 1998, per CDSS records as of October 26, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is June 17, 2026, per CDSS records as of October 26, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Nearby

Other homes nearby

Licensed homes near this one in Santa Cruz County, most information on file first. Every listed home appears on the same terms.

  • Map

    Scotts Valley · 3.2 mi

    Brookdale Scotts Valley

    Large community · licensed for 220

    Starting rate

    $4,015 a month to start

    Listed by the home on Seniorly · September 9, 2026

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
  • Map

    Santa Cruz · 6.7 mi

    Westwind Memory Care

    Large community · licensed for 59

    Starting rate

    $5,750 a month to start

    Listed by the home on Seniorly · September 9, 2026

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Santa Cruz · 7.8 mi

    Hanover Guest Home

    Mid-size home · licensed for 15

    Starting rate

    $2,750 a month to start

    Listed by the home on Seniorly · September 9, 2026

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
  • Map

    Santa Cruz · 7.8 mi

    The Maple House

    Mid-size home · licensed for 22

    Starting rate

    $5,500 a month to start

    Listed by the home on AssistedLiving.com · September 9, 2026

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Santa Cruz · 7.6 mi

    Alexandria Victoria 2

    Mid-size home · licensed for 8

    Estimated starting rate

    $4,050 a month to start

    Covelight estimate · likely $3,200–$5,350

    On the state record

    • Wheelchair: on the state record
  • Map

    Santa Cruz · 7.6 mi

    Alexandria Victoria

    Mid-size home · licensed for 13

    Estimated starting rate

    $4,250 a month to start

    Covelight estimate · likely $3,350–$5,600

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record

Street maps © Protomaps · © OpenStreetMap

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W2

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Ben Lomond · Licensed for 6

(831) 336-5196

From the state licensing record · October 26, 2026

From the home’s website, frontst.com:

info@frontst.com · general email · seen October 27, 2026

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