Illustration — no photo of this home on file yet

Wrc-2

Small home·Licensed for 6·Ben Lomond, California

Licensed since 1998Licence #445200583
  • Care approvals on fileWheelchairState licensing record · September 27, 2026
  • Estimated starting rate$3,850 a monthCovelight estimate · likely $3,150–$4,750
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit6 of 6 beds occupiedDecember 21, 2024 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitJune 17, 2026CDSS inspection record

Wrc-2 is a small care home in Ben Lomond — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 1998. Dementia care, hospice care and bedridden care are not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Wrc-2

Is Wrc-2 licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is Wrc-2 licensed for?

6 residents — a small home, per CDSS records as of September 27, 2026.

Has Wrc-2 been cited?

0 Type A and 0 Type B citations since 1998, per CDSS records as of September 27, 2026. Those records count 6 state visits over the same years.

Is Wrc-2 still open?

This license was on the CDSS roster as of September 28, 2026.

What does Wrc-2 cost?

$3,850 a month to start is a Covelight estimate, likely $3,150–$4,750. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 8 small homes and similar homes within 15 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 7 other homes of a similar licensed size across Santa Cruz County that publish a starting rate, the middle half runs $3,575 to $4,663 a month, and the middle figure is $4,000 (n = 7 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Wrc-2 take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Front St. Inc., Willowbrook Residential Care 2 LLC, per CDSS records as of September 27, 2026.

Can Wrc-2 keep a resident on hospice?

Not on file — the state’s record does not list hospice care on this license. Ask: “Can a resident stay here on hospice, and under what conditions?”

Wrc-2 license and inspection record

  • Name on the license: “WRC-2”, per the CDSS roster as of May 25, 2025.
  • License #445200583. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 27, 2026.
  • Licensed to Front St. Inc., Willowbrook Residential Care 2 LLC, per CDSS records as of September 27, 2026.
  • First licensed in 1998, per CDSS records as of September 27, 2026.
  • 6 state inspection visits since 1998, per CDSS records as of September 27, 2026.
  • 0 Type A and 0 Type B citations on file since 1998, per CDSS records as of September 27, 2026. The same records count 6 state visits in that period.
  • 1 complaint and 0 substantiated allegations on file since 1998, per CDSS records as of September 27, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is June 17, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved by the state
  • Dementia / memory careNot on file · ask the home
  • Hospice careNot on file · ask the home
  • BedriddenNot on file · ask the home

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
LICENSED TO CARE FOR 6 ELDERLY CLIENTS, AGES 60 AND ABOVE. 3 CLIENTS MAY BE NON-AMBULATORY. NEW MANAGEMENT COMPANY, WILLOWBROOK RESIDENTIAL CARE 2 LLC, EFFECTIVE 11/1/2025.

935 - ELDERLY

CDSS record, verbatim · September 27, 2026

As needs change

5 questions to ask the home — nothing on file yet
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • Staying through hospice

    Hospice waiver not on file

    Ask: “If hospice is needed, can care continue here until the end?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Covelight estimate

$3,850a month to start

Likely $3,150–$4,750

From 8 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$3,850a month

Likely $3,150–$4,950

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$3,850likely $3,150–$4,750

    Covelight’s estimate starts from the rates 8 small homes and similar homes within 15 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,150–$4,950
$3,850
First monthWith a one-time move-in fee · likely $3,700–$8,150
$5,850
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 8 small homes and similar homes within 15 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

8 homes like this within 15 miles publish starting rates mostly between $3,200–$5,600.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 8 nearby homes behind this estimate

Where it is

  • 174 Willowbrook Drive, Ben Lomond, CA 95005Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2022, the state has filed 6 documents for this home, and its records count 6 visits since 1998. The most recent is a facility evaluation report, dated June 17, 2026.

On file since
2022
State visits
6
Most recent visit
June 17, 2026
Occupied · December 21, 2024 visit
6 of 6 bedsa count on that day, not an opening

We hold 1 complaint report the state published for this home, dated December 21, 2024. 1 of the 1 carries the state's recorded outcome word: “Unfounded” (1). 1 includes the transcribed allegation the state investigated, word for word. Summary composed by computer from the 1 complaint report below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints1typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 1998.

Year by year
YearVisitsDocumentsSubstantiated2026110202511020242202022220

The last 36 months — 4 of 6 documents

20261 state visit · 1 document
Jun 17, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Marcella Tarin conducted an unannounced Required 1 Year visit and met with Administrator (ADM) Mark Vasquez and Residential Services Manager (RSM) Elvira Rodriguez. LPA stated the purpose of the visit. During visit, LPA toured the inside and outside of the facility with RSM. All exits and passageways were free and clear of obstruction. LPA toured the facility kitchen and observed food supply of at least 2 days of perishable food and at least 7 days of nonperishable food. Sharps, medications and cleaning supplies were locked in secured areas. LPA toured 4 resident bedrooms. 4 Out of 4 resident bedrooms had available bedding, drawers, and functioning lights. The 2 facility bathrooms had available soap, paper towels, and trash cans with lids. The water temperature in the bathroom was measured with a range from 107.4 F to 107.9 F. Fire extinguisher was observed and inspected on 3/18/2026. Facility smoke detectors and carbon monoxide detectors functioned properly when tested by RSM. The last disaster drill was conducted on 5/29/2026. LPA reviewed 2 resident records, and 2 residents centrally stored logs. LPA reviewed 2 staff records. No deficiencies were cited per California Code of Regulations, Title 22. This report was reviewed with Residential Services Manager (RSM) Elvira Rodriguez and a copy of the report was provided.the state’s words, verbatim · CDSS document, Jun 17, 2026
20251 state visit · 1 document
Jun 26, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Marcella Tarin conducted an unannounced annual inspection and met with Designated Administrator Elvira Rodriguez. Administrator (ADM) Mark Vasquez was in a meeting during inspection. LPA stated the purpose of the visit. Designated Administrator states the facility has 6 residents. LPA toured the interior and exterior of the facility with Designated Administrator to include the kitchen, resident rooms, dining room, bathrooms, back and front of the facility. All exit and passageways were free and clear of obstruction. LPA toured the kitchen area and observed a perishable food supply of at least two days and a non-perishable food supply of at least seven days. LPA observed the refrigerator temperature log for 6/26/2025 with refrigerator temperature documented at 35 degrees F and freezer at 0 degrees F. LPA observed the medication storage area, knives storage area, and cleaning product storage area as locked and inaccessible to residents in care. The facility was equipped with smoke and carbon monoxide detectors. All smoke detectors functioned properly when tested by maintenance. Fire extinguishers were last serviced on 5/12/2025. The facility emergency drill log was reviewed. The facility's last drill was on 6/12/2025. Drills are being conducted monthly. Page 1 of 2 LPA toured 4 resident bedrooms. All 4 resident rooms have a bed, functioning lights, dresser/table, bedding and space for personal belongings. LPA toured 2 bathrooms. All 2 bathrooms had hand soap, paper towels, functioning lights, and covered trash bins. At 1:13PM LPA measured water temperature in 2 resident bathrooms with a range from 149.7 degrees F to 150.6 degrees F. Designated Administrator had maintenance staff come to adjust water temperature. At 2:00PM LPA measured water temperature at 150 degrees F. LPA issued a Technical Assistance. LPA reviewed 4 resident records. LPA reviewed 4 resident’s Centrally Stored Medication and Destruction Records (CSMDR’s). LPA observed Resident R1 and R2 were not given the correct medication dosage on 6/24/2025. Designated Administrator stated R1 and R2 physicians were informed and no adverse reactions were observed for R1 and R2. LPAs reviewed 4 staff records. No deficiencies were cited during today's visit per California Code of Regulations Title 22. A Technical Assistance was issued. See LIC9102 for more information. An exit interview was conducted with Designated Administrator Elvira Rodriguez and a signed copy of this report was provided. Page 2 of 2the state’s words, verbatim · CDSS document, Jun 26, 2025
20242 state visits · 2 documents
Dec 21, 2024Complaint investigation reportUnfounded

Allegation investigated: Staff will not allow resident to return to the facility.

Licensing Program Analyst (LPA) Simi Rai conducted an unannounced visit to conclude the complaint investigation. LPA Rai met with Staff, Claudia Nieto and stated the purpose of today’s visit. Administrator was not available during today's visit. On 1/26/2024, the Department received a complaint with the above allegations. On 1/26/2024, the Department conducted an initial investigation at the facility. It was alleged the facility staff stated resident (R1) cannot return to the facility from the hospital because the resident needs a higher level of care. On 1/16/2024, R1 went to the hospital and was assessed at the hospital. The hospital staff determined R1 was not appropriate for hospital admission and notified facility Administrator (ADM) Megan Miller. ADM stated R1 could not return to the facility due to R1 requiring higher level of care. Continuation on LIC 9099-C, Page 1 of 2. Unfounded Page 2 of 2. On 1/26/2024, LPA Rai interviewed ADM and Staff S1. ADM stated R1 was taken to the hospital via ambulance due to R1 not able to ambulate to the bed in the evening. ADM stated she was working with the hospital to assess if the resident was diagnosed with Dementia. ADM stated the facility staff were looking for skilled nursing placement before resident went to the hospital due to a decline in R1’s health and increased confusion. ADM stated R1 was brought back to the facility, and they are working to obtain a referral with the neurologist for a consultation. ADM notified the hospital social worker stating R1’s bed is open and R1 was not being evicted at this time, but the resident needed higher level of care such as skilled nursing as order my R1’s physician. Based on record review, R1 had an appointment on 1/12/2024 with Physician’s Assistant who recommended facility to pursue skilled nursing facility placement since the reason for the appointment was “confusion, falling and wandering”. Based on review of R1’s hospital discharge notes on 1/16/2024, R1 was diagnosed with neurocognitive disorder without behavioral disturbance. During visit 1/16/2024, R1 was admitted back to the facility and ADM stated they are working with R1’s primary care physician to find a facility to be able to care for residents with Dementia. ADM stated facility had not issued a formal eviction notice. The Department has completed the investigation of the above allegations. Based on interviews conducted and record reviews, the department has found that the above allegations were UNFOUNDED, meaning that the allegations were false, could not have happened and/or are without a reasonable basis. No deficiencies cited from California Code of Regulations, Title 22. Exit interview conducted with Staff, Claudia Nieto and a copy of the report was provided.the state’s words, verbatim · CDSS document, Dec 21, 2024 · control 26-AS-20240126131739
Jun 28, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Simi Rai conducted an unannounced Required 1 Year visit and met with Administrator (ADM) Megan Miller. LPA Rai observed 1 staff (S1) and 4 residents at the facility. During the visit, 1 residents was out of the facility. The residents at this facility are overseen by Santa Cruz County Behavioral Health. During visit, LPA Rai toured the inside and outside of the facility. When touring the outside area of the facility, the exits were cleared of obstruction. LPA Rai toured the facility kitchen and observed food supply of at least 2 days of perishable food and at least 7 days of nonperishable food. Sharps and medications were locked in secured areas. LPA observed additional food supply areas and secured areas for cleaning supplies and laundry detergents. LPA Rai toured the resident bedrooms. 4 Out of 4 resident bedrooms had available bedding, drawers, and functioning lights. The facility bathroom had available soap, paper towels, and trash cans with lids. The water temperature in the bathroom sinks ranged from 109.7 degrees F - 110.7 degrees F. The water temperature in the kitchen sink was 111.7 degrees F. Fire extinguisher was observed and inspected on 5/30/2024. Facility smoke detectors and carbon monoxide detectors are in working condition. The last two disaster drill conducted were on 4/18/2024 and 5/20/2024. LPA Rai reviewed facility records for 2 staff and 2 residents. LPA Rai reviewed resident medications and central stored medication records. LPA Rai reviewed resident's LIC 405 Record of Resident's Safeguarded Cash Resources. No issues or concerns were observed. No deficiencies were cited per California Code of Regulations, Title 22. This report was reviewed with Administrator (ADM) Megan Miller and a copy of the report was provided.the state’s words, verbatim · CDSS document, Jun 28, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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