Illustration — no photo of this home on file yet

White Oaks Senior Living

Small home·Licensed for 6·Campbell, California

Licensed since 2021Licence #435202820
  • Care approvals on fileWheelchair · Hospice · BedriddenState licensing record · September 27, 2026
  • Estimated starting rate$4,700 a monthCovelight estimate · likely $3,850–$5,750
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit5 of 6 beds occupiedApril 4, 2024 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitSeptember 3, 2026CDSS inspection record
  • Licence holderGolden Generations, LLCSince 2021 · 4 licensed homes

White Oaks Senior Living is a small care home in Campbell — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2021. Dementia care is not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about White Oaks Senior Living

Is White Oaks Senior Living licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is White Oaks Senior Living licensed for?

6 residents — a small home, per CDSS records as of September 27, 2026.

Has White Oaks Senior Living been cited?

1 Type A and 1 Type B citations since 2021, per CDSS records as of September 27, 2026. Those records count 7 state visits over the same years.

Is White Oaks Senior Living still open?

This license was on the CDSS roster as of September 28, 2026.

What does White Oaks Senior Living cost?

$4,700 a month to start is a Covelight estimate, likely $3,850–$5,750. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 22 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 8 other homes of a similar licensed size in Campbell that publish a starting rate, the middle half runs $3,400 to $5,850 a month, and the middle figure is $4,750 (n = 8 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does White Oaks Senior Living take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Golden Generations, LLC, per CDSS records as of September 27, 2026. See the homes licensed to Golden Generations, LLC — at least 4 on the state roster.

Is there a hospital nearby?

Children's Healthcare Organization of Northern California - Pediatric Hospital is 0.3 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can White Oaks Senior Living keep a resident on hospice?

Hospice care is approved on this license, covering up to 3 residents, per CDSS records as of September 27, 2026.

White Oaks Senior Living license and inspection record

  • Name on the license: “WHITE OAKS SENIOR LIVING”, per the CDSS roster as of May 25, 2025.
  • License #435202820. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 27, 2026.
  • Licensed to Golden Generations, LLC, per CDSS records as of September 27, 2026.
  • First licensed in 2021, per CDSS records as of September 27, 2026.
  • 7 state inspection visits since 2021, per CDSS records as of September 27, 2026.
  • 1 Type A and 1 Type B citations on file since 2021, per CDSS records as of September 27, 2026. The same records count 7 state visits in that period.
  • 2 complaints and 2 substantiated allegations on file since 2021, per CDSS records as of September 27, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is September 3, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 3 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved · covers up to 3 residents
  • BedriddenApproved by the state

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. 6 AMBULATORY, OF WHICH 3 MAY BE NON-AMBULATORY AND 2 MAY BEDRIDDEN. BEDROOMS #3 AND #5 APPROVED FOR NON-AMBULATORY AND BEDRIDDEN. HOSPICE WAIVER FOR 3. HOSPICE WAIVER FOR 2.

935 - ELDERLY

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 3 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Covelight estimate

$4,700a month to start

Likely $3,850–$5,750

From 22 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$4,700a month

Likely $3,850–$5,950

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$4,700likely $3,850–$5,750

    Covelight’s estimate starts from the rates 22 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,850–$5,950
$4,700
First monthWith a one-time move-in fee · likely $4,500–$9,050
$6,700
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 22 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

22 homes like this within 3 miles publish starting rates mostly between $3,500–$5,850.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 22 nearby homes behind this estimate

Where it is

  • 1680 White Oaks Rd., Campbell, CA 95008Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 8 documents for this home, and its records count 7 visits since 2021. The most recent is a facility evaluation report, dated September 3, 2026.

On file since
2021
State visits
7
Most recent visit
September 3, 2026
Occupied · April 4, 2024 visit
5 of 6 bedsa count on that day, not an opening

We hold 2 complaint reports the state published for this home, dated May 4, 2023 to April 4, 2024. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 2 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations1typical 0
  • Type B citations1typical 0
  • Substantiated allegations2typical 0
  • Total complaints2typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2021.

Year by year
YearVisitsDocumentsSubstantiated202611020251102024221202311020221102021220

The last 36 months — 4 of 8 documents

20261 state visit · 1 document
Sep 3, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Marcella Tarin conducted an unannounced annual inspection and met with Designated Staff Maryann Trinidad. Designated Staff stated Administrator (ADM) Azarel James Equing was on vacation. LPA stated the purpose of the visit. Licensee Irish Ladwig arrived at approximately 2:00PM LPA toured the interior and exterior of the facility with Designated Staff to include the kitchen, resident rooms, dining room, bathrooms, and back and front of the facility. All exit and passageways were free and clear of obstruction. During tour of backyard exterior wooden deck, LPA stepped onto wooden areas that compressed down. LPA brought this to the attention of the Designated Staff Maryann Trinidad, who also stepped onto the wooden areas and observed that the areas were 'soft.' LPA advised Designated Staff to repair the areas, to work with the owner of the property for repairs to ensure repairs are made to the areas. Designated Staff stated understanding. LPA toured the kitchen area and observed a perishable food supply of at least two days and a non-perishable food supply of at least seven days. LPA observed the refrigerator temperature at 40 F and Freezer at -10 F. LPA observed the medication storage area, knives storage area, and cleaning product storage area as locked and inaccessible to residents in care. Page 1 of 2 The facility was equipped with smoke and carbon monoxide detectors. All smoke detectors functioned properly when tested by facility staff. Fire extinguishers were last serviced on 6/24/2024. The facility emergency drill log was reviewed. The facility's last drill was on 03/10/2026. LPA toured 6 resident bedrooms. All 6 resident rooms have a bed, functioning lights, dresser/table, bedding and space for personal belongings. LPA toured 3 bathrooms. All 3 bathrooms had hand soap, paper towels, functioning lights, and covered trash bins. LPA measured water temperature with a range of 110.8 F to 116.9 F. LPA reviewed 6 resident records. LPA reviewed 3 resident’s Centrally Stored Medication and Destruction Records (CSMDR’s). LPA reviewed 3 staff records. No deficiencies were cited during today's visit per California Code of Regulations Title 22. An exit interview was conducted with Licensee Irish Ladwig and Designated Staff Maryann Trinidad, and a signed copy of this report was provided. Page 2 of 2 END OF REPORTthe state’s words, verbatim · CDSS document, Sep 3, 2026
20251 state visit · 1 document
Sep 22, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Maria (Mita) Partoza, conducted an unannounced required 1-year inspection visit, met with designated administrator (DADM) Azarel James Equing and Licensee (LIC) Irish Ladwig who arrived at 2:10 p.m. The facility is licensed to serve adults 60 and over 6 ambulatory, 3 may be non-ambulatory, and 2 may be bedridden and hospice waiver for 3. At 1:10 p.m. LPA was accompanied by DADM during inspection of the facility's interior and exterior area. LPA inspected the kitchen, dining, living room 5 resident bedroom, laundry area and back deck patio. LPA observed that the deck and ramp addressed from prior annual visit was addressed and repaired. LPA observed that the exterior and interior walkways are free from obstructions. LPA inspected 5 residents rooms and observed rooms have sufficient storage to store residents personal belongings. The bathrooms are equipped with the grab bars, and anti skid mats. 1 Out of 5 resident room is shared, and 4 out of 5 bedroom are single occupancy. Emergency exit are free from obstruction and debris. Knives, sharps and medications are locked and not easily accessible to residents in care. Chemicals, cleaning supplies and laundry products are locked and not accessible to residents in care. The facility is equipped with audible alarms. See LIC 809C The facility temperature is at 74 degree F, the refrigerator temperature is at 32 degree F, freezer temperature is at 0 degree F, hot water temperature in the resident bathroom and kitchen measured at 105 degree F. LPA observed food supply for 2 days of perishable and 7 days of non-perishable food items. The facility is equipped with smoke and carbon monoxide alarm system, a fire extinguisher that was last inspected on 03/11/2025. LPA verified the first aid kit is complete with instruction manual. LPA reviewed the facility file and able to verify quarterly fire and earthquake drill preparedness training. The training was administered on the following dates 01/19/25, 04/16/25 and 07/02/25. LPA reviewed 4 resident records including but not limited to the Centrally Stored Medication Record (CSMDR), physician's report, appraisal needs and services plan. LPA reviewed 4 staff record including but not limited to background clearance, certificates, and training. Resident and staff records are complete and up to date. LPA requested copies of updated LIC 500, LIC 308, dementia care plan and liability insurance. No deficiencies were cited during today's visit based on California Code of Regulation (CCR) Title 22. An exit interview was conducted with Designated Administrator (DADM) Azarel James Equing and Licensee (LIC) Irish Ladwig. A copy of the report was provided. End of Reportthe state’s words, verbatim · CDSS document, Sep 22, 2025
20242 state visits · 2 documents
Sep 6, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analysts (LPAs) Marcella Tarin and David Marrufo conducted an unannounced required 1 year annual inspection. LPAs met with Administrator Irish Ladwig. LPAs toured the facility inside and out. LPAs toured the kitchen. LPAs observed a supply of 7 days of nonperishable food and 2 days of perishable food. LPAs observed the refrigerator temperature at 30 degrees F and freezer temperature at 0 degrees F. LPAs observed sharps locked in a drawer. LPAs toured 2 out of 2 hallway resident bathrooms. The water temperature in resident bathrooms were recorded at 118 degrees F and 110 degrees F. All bathrooms had soap, paper towels and functioning lights. LPAs observed the smoke detectors to be functioning properly. LPAs observed service tags on the fire extinguisher with a service date of 3/8/2024. LPAs toured 4 out of 4 resident rooms. 4 out of 4 resident rooms had functioning lights, and storage space for resident belongings. LPAs reviewed 6 Centrally Stored Medication and Destruction Records and found to be complete. 6 out of 6 resident records were reviewed and found to be complete. LPAs reviewed 4 staff records. 4 out 4 reviewed staff records were complete. 4 out 4 staff members obtained background and fingerprint clearance. LPAs observed a fire drill log, last fire drill recorded 7/22/2024. LPAs toured the outside of the facility. LPAs observed one section of the floor of the back patio to be fragile and became depressed when LPAs stepped on it. An Advisory Note was issue. See LIC9102 for more information. No deficiencies were cited as per California Code of Regulations Title 22. This report was reviewed with Administrator Irish Ladwig. A copy of this report was provided.the state’s words, verbatim · CDSS document, Sep 6, 2024
Apr 4, 2024Complaint investigation reportSubstantiated

Allegation investigated: Facility accepted residents with a prohibited condition Staff are sleeping in the garage

Licensing Program Analyst (LPA) Manuel Monter and Mita Partoza conducted an unannounced visit to deliver findings regarding the allegations listed above. LPA met with Administrator (ADM) Irish Ladwig. Staff are sleeping in the garage. On November 3, 2023, the Department investigated a complaint allegation that staff are sleeping in the garage. During inspection of the facility garage, LPA observed a twin bed with pillow and blanket located on left side of garage directly next to the garage’s window. LPA also observed clothes hanging on coat hangers above the bed and other personal belongings such as jeans, shirts, and sweaters. LPA also observed a plastic storage cabinet with cloths inside. LPA took pictures of the inside of the garage during tour with staff S1. Page 1 Out of 3 Substantiated LPA Monter interviewed staff (S1 and S2) and ADM regarding the allegation that staff are sleeping in the garage. ADM stated no one sleeps in the garage and staff do not sleep there. Based on interview with staff (S1), S1 admitted and confirmed that he/she sleeps in the garage. S1 also reaffirmed that the picture taken was where he/she sleeps. On April 04, 2024, LPA Monter and Partoza interviewed S3. S3 stated in November/October 2023 a staff member was sleeping in the garage. Based on interviews, the preponderance of evidence standard has been met therefore the above allegations is found to be SUBSTANTIATED. Deficiencies were cited from California Code of Regulations, Title 22 during today’s visit, see LIC 9099-D. This report was reviewed with Administrator Irish Ladwig, and a copy of the report was provided. Appeal Rights was provided. Facility accepted residents with a prohibited condition. On November 3, 2023, the Department investigated on an allegation that the facility accepted a resident with a prohibited condition (G-tube). LPA Monter interviewed S1 and S2 who stated that R1 has G-tube. LPA interviewed resident R1. R1 stated he/she just moved back to the facility in October 2023 after hospitalization. R1 stated the after-hospital discharge, he/she has G-tube which will be remain in place at the recommendation of R1’s physician. LPA interviewed ADM. ADM stated he/she only has one resident who has the G-tube. ADM stated when R1 came back to the facility on October 2023, he/she had a G-tube. Page 2 Out of 3 On November 22, 2023, LPA Monter interviewed Witness 1 (W1). W1 stated, R1 moved back to White Oaks Senior Living on October 2023, with the G-tube. W1 stated R1 still has the G-tube until this day because it was recommended to keep it there in case R1 begins to worsen again. On November 16, 2023, the Department received a request from the ADM requesting for an exception for R1 with G-tube. The exception request was made after the complaint allegation was filed on 11/3/2023. Based on interviews, the preponderance of evidence standard has been met therefore the above allegations is found to be SUBSTANTIATED. Deficiencies were cited from California Code of Regulations, Title 22 during today’s visit, see LIC 9099-D. This report was reviewed with Administrator Irish Ladwig and a copy of the report was provided. Appeal Rights was provided. Page 3 Out of 3the state’s words, verbatim · CDSS document, Apr 4, 2024 · control 26-AS-20231027154225

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87615(a)(2) · Plan of correction due date: Apr 5, 2024

87615 Prohibited Health Conditions (a) Persons who require health services... health condition including, but not limited to,... shall not be admitted or retained in a residential care facility for the elderly… (2) Gastrostomy tubes. This requirement was not met as evidence by: Based on interviews and record reviews, the ADM admitted a resident with G-tube in October 2023, without an exception. This poses an immediate health, safety and personal rights risk to residents in care.the state’s words, verbatim · CDSS document, Apr 4, 2024

Plan of correction: ADM stated he/she will send a letter of understanding regarding the regulation. ADM has also already request and had her exception request approved.

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87202(a) · Plan of correction due date: Apr 11, 2024

87202 Fire Clearance (a) All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services, or the State Fire Marshal… This requirement was not met as evidence by: Based on observations and interviews conducted. S1 admitted that he/she sleeps in the garage. S3 admitted a staff member was sleeping in the garage. Based on physical plant, the garage is not listed as a sleeping quarters for staff.the state’s words, verbatim · CDSS document, Apr 4, 2024

Plan of correction: ADM stated he/she will send LPA photo documentation showing the garage is no longer being used as a sleeping area. ADM stated he/she will also send a letter of understanding stating no staff or any individual is allowed to sleep in the following areas without building permit and fire clearance such as the garage.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Who holds the licence

Golden Generations, LLC, licensed since 2021, operates 4 licensed homes in California. Running more than one home is common and is neither good nor bad on its own.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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