Illustration — no photo of this home on file yet

Vine Hill Senior Living

Small home·Licensed for 6·Napa, California

Licensed since 2024Licence #286804248
  • Care approvals on fileWheelchair · Dementia · HospiceState licensing record · September 13, 2026
  • Estimated starting rate$5,900 a monthCovelight estimate · likely $4,800–$7,250
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitNovember 6, 2025CDSS inspection record

Vine Hill Senior Living is a small care home in Napa — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2024. Bedridden care is not on file.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Vine Hill Senior Living

Is Vine Hill Senior Living licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Vine Hill Senior Living licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Vine Hill Senior Living been cited?

0 Type A and 0 Type B citations since 2024, per CDSS records as of September 13, 2026. Those records count 6 state visits over the same years.

Is Vine Hill Senior Living still open?

This license was on the CDSS roster as of September 28, 2026.

What does Vine Hill Senior Living cost?

$5,900 a month to start is a Covelight estimate, likely $4,800–$7,250. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 10 small homes and similar homes within 8 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 8 other homes of a similar licensed size in Napa that publish a starting rate, the middle half runs $4,150 to $6,500 a month, and the middle figure is $5,250 (n = 8 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Vine Hill Senior Living take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Health & Harmony Senior Care Group, Inc., per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Providence Queen of the Valley Medical Center is 2 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Vine Hill Senior Living keep a resident on hospice?

Hospice care is approved on this license, covering up to 4 residents, per CDSS records as of September 13, 2026.

Vine Hill Senior Living license and inspection record

  • Name on the license: “VINE HILL SENIOR LIVING”, per the CDSS roster as of May 25, 2025.
  • License #286804248. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Health & Harmony Senior Care Group, Inc., per CDSS records as of September 13, 2026.
  • First licensed in 2024, per CDSS records as of September 13, 2026.
  • 6 state inspection visits since 2024, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 2024, per CDSS records as of September 13, 2026. The same records count 6 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2024, per CDSS records as of September 13, 2026.
  • The most recent state visit on file is November 6, 2025, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 4 residents
  • Dementia / memory careApproved by the state
  • Hospice careApproved · covers up to 4 residents
  • BedriddenNot on file · ask the home

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR FOUR (4) NON-AMBULATORY RESIDENTS. WAIVER/GRANTED FOR HOSPICE CARE FOR FOUR (4) RESIDENTS.

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 4 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 13, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

Covelight estimate

$5,900a month to start

Likely $4,800–$7,250

From 10 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$5,900a month

Likely $4,800–$7,400

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$5,900likely $4,800–$7,250

    Covelight’s estimate starts from the rates 10 small homes and similar homes within 8 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,800–$7,400
$5,900
First monthWith a one-time move-in fee · likely $5,600–$10,400
$7,900
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 10 small homes and similar homes within 8 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

10 homes like this within 8 miles publish starting rates mostly between $3,900–$7,000.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 10 nearby homes behind this estimate

Where it is

  • 2529 Vine Hill Court, Napa, CA 94558Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2024, the state has filed 6 documents for this home, and its records count 6 visits since 2024. The most recent is a facility evaluation report, dated November 6, 2025.

On file since
2024
State visits
6
Most recent visit
November 6, 2025

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2024.

Year by year
YearVisitsDocumentsSubstantiated20254402024220

The last 36 months — 6 of 6 documents

20254 state visits · 4 documents
Nov 6, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Annual Continuation

At approximately 1:35 PM, Licensing Program Analyst (LPA) Elias Magdaleno arrived unannounced to continue a required 1-year annual inspection and was greeted by Caregiver Princess Bernales. Administrator Delilah Ardiente was contacted via phone and arrived at approximately 2:30 PM. Facility is a Residential Care Facility for the Elderly (RCFE) with three (3) residents in care. Facility has a Hospice waiver for four (4), with zero (0) Hospice residents currently in care, and is approved for four (4) non-ambulatory residents. Physical plant walk-through conducted 10/3/2025. At approximately 1:50 PM LPA conducted a review of three (3) resident records. All required documentation present. At approximately 2:10 PM LPA conducted review of four (4) staff records. All required documentation present. At approximately 2:50 PM LPA and Administrator conducted a spot check of medication and medication records. Medication is centrally stored and locked. Facility conducts quarterly disaster drills, and the most recent drill was conducted 10/25. LPA observed facility's emergency disaster plan which was last updated 10/25. LPA observed a supply of PPE, emergency supplies, a first aid kit, and flashlights. No deficiencies cited. Exit interview conducted with Administrator, whose signature on form confirms receipt.the state’s words, verbatim · CDSS document, Nov 6, 2025

The state marks this report as 3 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.

Oct 3, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

At approximately 1:35 PM, Licensing Program Analyst (LPA) Elias Magdaleno arrived unannounced to conduct a required 1-year annual inspection and was greeted by Caregiver Princess Bernales. Administrator was contacted via phone and was unable to attend, Princess Bernales was designated to sign and receive report. Facility is a Residential Care Facility for the Elderly (RCFE) with three (3) residents in care. Facility has a Hospice waiver for four (4), with zero (0) Hospice residents currently in care, and is approved for four (4) non-ambulatory residents. At approximately 1:55 PM, LPA initiated a tour of the facility with Caregiver and observed the following: Facility is a one (1) story home, was a comfortable temperature, and passageways were free from obstructions. Fire extinguishers were last inspected 2/25. Smoke and Carbon Monoxide detectors were tested and operational during inspection. Water temperature measured 105.5 degrees F, which is within the allowable range of 105 to 120 degrees F per Title 22 regulations. LPA observed a supply of clean linens, hygiene, incontinent care, and paper products available for residents. Residents' bedrooms were inspected and observed to have all the appropriate furnishings as outlined in Title 22 regulations. Cabinets containing cleaning supplies and other items that could pose a risk were locked. LPA observed at least a two (2) day supply of perishable and seven (7) day supply of non-perishable food, as well as an emergency water supply. Food was found to be stored in a safe manner with open items covered. There is a shaded seating area in the backyard with outdoor space for activities. Facility has an internet access device and internet available to residents in care, and the phone was tested and operational during today's inspection. The annual inspection will be completed by the Department at a later date. No deficiencies cited. Exit interview conducted with Caregiver, whose signature on form confirms receipt.the state’s words, verbatim · CDSS document, Oct 3, 2025
Apr 28, 2025Facility evaluation reportReport on file

Type of visit: Post Licensing

At approximately 2:30PM, Licensing Program Analysts (LPAs) Julie Florio and Ethel Contreras arrived unannounced to conduct a Post Licensing Continuation inspection and met with Bertrand Mendola, Designated Responsible Party (DRP). Licensee and new Administrator were unable to attend today's visit but participated via telephone for the duration of the visit. Facility is a Residential Care Facility for the Elderly (RCFE) with six (6) residents in care. LPAs immediately toured facility and observed garage is being used as staff lounge. Licensee stated that no one is living or sleeping there. Licensee states the facility conducts quarterly disaster drills but was unable to provide documentation proof of any drills completed, (see LIC809D). Water temperatures in residents' bathrooms measured within the allowable range of 105 to 120 degrees F per Title 22 regulations. LPAs observed Personal Rights poster has been placed in the main entry way of the facility. Licensee provided LPAs with documents for change of administrator to appoint a new facility administrator. LPAs observed staff files with the required proof of training and resident files with the required documents per regulation. LPAs reviewed medication records which were found not maintained in compliance with regulation as evidenced by LPAs observation of medications not listed on the Centrally Stored Destruction Log (See LIC809D). Facility does not handle P&I. Updated copies of the following documents are to be submitted to CCL within 30 days of this visit: LIC610D Emergency Disaster Plan (updated) Continued on LIC809C... Continued from LIC809... Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. Appeal rights were given. Exit interview conducted with DRP whose signature on form confirms receipt.the state’s words, verbatim · CDSS document, Apr 28, 2025

From the deficiency page — Deficiency type: Type B · Section cited: HSC 1569.695(c) · Plan of correction due date: May 30, 2025

Emergency Plans: A facility shall conduct a drill at least quarterly for each shift….Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement has not been met as evidenced by: Based on LPAs observation of medications not listed on the Centrally Stored Destruction Log for R1 which poses a potential health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Apr 28, 2025

Plan of correction: Licensee agrees to submit self certification that all Centrally Stored Medication Destruction Records have been brought into compliance and will ensure facility operates in compliance moving forward to CCL by POC due date 5/30/2025.

From the deficiency page — Deficiency type: Type B · Section cited: CCR87465(a)(6) · Plan of correction due date: May 30, 2025

Incidental Medical and Dental Care: When requested by the prescribing physician or the Department, a record of dosages of medications which are centrally stored shall be maintained by the facility. This requirement has not been met as evidenced by: Based on licensee was unable to provide documentation proof of any drills completed which poses a potential health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Apr 28, 2025

Plan of correction: Licensee to submit proof of disaster drills completed to CCL by POC due date 5/30/2025

Apr 10, 2025Facility evaluation reportReport on file

Type of visit: Post Licensing

On 04/10/2025, at approximately 1:00 PM, Licensing Program Analyst (LPA) Julie Florio arrived unannounced at the facility to conduct a post-licensing inspection and met with Safir Rezzoug, Licensee. Facility is a Residential Care Facility for the Elderly (RCFE) with six (6) residents in care, all of whom were present during today's inspection. Facility has a Dementia Care Plan, a Hospice waiver for four (4), and is approved for four (4) non-ambulatory residents. At approximately 1:45 PM, LPA initiated a tour of the facility with Licensee and observed the following: Facility is a one story home, was a comfortable temperature, and passageways were free from obstructions. Water temperatures in residents' bathrooms measured at 132 degrees F which in outside the allowable range of 105 to 120 degrees F per Title 22 regulations. Licensee agreed to turn down the water heater and track the facility's water temperatures over the next 10-days to ensure the facility has been brought back into compliance with regulation. LPA observed a supply of clean linens, and hygiene, incontinent care, and paper products available for residents. Residents' bedrooms were inspected and observed to have all the appropriate furnishings as outlined in Title 22 regulations. Cabinets containing cleaning supplies and other items that could pose a risk were locked. LPA advised Licensee to increase the amount of fresh fruit and vegetable available to residents in the facility. Licensee agreed. LPA informed Licensee that no staff shall sleep in the garage area of the facility as it is not a cleared space for staff sleeping quarters. Licensee conveyed understanding of this and agreed to comply. LPA advised Licensee that the required personal right poster and a copy of the current administrator's active certificate shall be posted in a conspicuous area of the facility. Licensee agreed to bring the facility into compliance with regulation. At approximately 2:00 PM, LPA began file review. LPA reviewed five (5) staff files and one (1) resident file. LPA observed three (3) of five (5) staff files missing proof of initial 40 hours of training, four of four staff file missing proof of initial medication training, and one (1) staff file missing proof of first aid training. Continued on LIC809C... Continued from LIC809... LPA observed Resident 1 (R1) missing the required annual physician's repot and updated appraisal needs and services plan. LPA informed Licensee that all required forms shall be signed by staff, resident, or responsible party to remain in compliance with regulation. LPA will return at later date to complete this post-licensing inspection and may issue citations at that time. Licensee informed LPA that they would like to change the facility administrator to himself. Required Change of Administrator Documents: LIC 308 (Designation of Facility Responsibility) Active and Current Administrator Certificate First Aid Certificate LIC 500 (Personnel Report) LIC 501 (Personnel Record) LIC 503 (Health Screening Report - personnel) Proof of Negative TB test LIC 9182 (Criminal Record Exemption Transfer Request) LIC 508 (Criminal Record Statement) Copy of Driver's License or Passport that is not expired Statement signed by Licensee requesting Change of Administrator Updated copies of the following documents are to be submitted to CCL within 30 days of this visit: Proof of Liability Insurance (Updated) LIC308 - Designation of Facility Responsibility Current Administrator Certificate No deficiencies cited during today's inspection. Exit interview conducted with Licensee, whose signature on form confirms receipt of documents.the state’s words, verbatim · CDSS document, Apr 10, 2025
20242 state visits · 2 documents
Sep 23, 2024Facility evaluation reportReport on file

Type of visit: Prelicensing

At approximately 9:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, for the purpose of conducting a pre-licensing inspection and met with current Administrator Christina Ramirez. This pre-licensing inspection is being conducted due to a change of ownership. Applicant was not present at the time of this inspection. LPA contacted applicant and left a message that LPA was at the facility. Fire Clearance has been approved for a capacity of 6 residents; 4 of which may be non-ambulatory and 2 may be bedridden. There are currently 4 residents in care. LPA conducted a tour and inspection of the indoor and outdoor portions of the facility. Facility was found to be clean and at a comfortable temperature with all doors and exits free from obstruction. Fire extinguishers found throughout the facility were charged and inspected within the last 12 months. Smoke detectors and carbon monoxide detectors in resident bedrooms and throughout the facility were tested and found to be operational. Exits of the facility and front entrance have appropriate auditory alarm systems and found to be functioning. Water temperature at faucets accessible to residents was measured and found to be above regulation, between 105 & 120 degrees F. There was an ample supply of fresh linens, continence care and hygiene products available. A tour of the kitchen and food supply was inspected and found to be clean and orderly. Food items were stored properly. Residents are provided various nutritious meals with alternate options and snacks readily available upon request. There was a sufficient amount of food for the number of residents in care. Continued on LIC 809-C... Cleaning supplies, laundry products and other toxins were properly secured in designated storage closets. Medications are centrally stored and secure. A spot medication review was conducted and Centrally Stored Medication Records were found to be in order. At approximately 10:45AM, LPA reviewed 4 of 4 resident files. LPA observed there were 2 residents receiving hospice services. Hospice care plans were not present in the file. 2 of 4 files did not contain resident appraisals. 1 of 4 files did not contain a pre- admission appraisal. Application received by LPA does not contain information regarding whether a hospice waiver was requested or granted. At approximately 11:15AM, Applicant Safir Rezzoug arrived at the facility. Applicant told LPA they did submit a Hospice Waiver request. The Emergency Disaster Plan was reviewed and shows appropriate evacuation sites. Applicant will send verification of liability insurance to CCL once Licensed. Component III orientation was conducted with the Applicant. The pre-licensing evaluation has been completed. LPA requested the following item be submitted before the application will be submitted for file review: - 7 day hot water temperature log showing TWICE DAILY temperature readings for kitchen and resident common bathroom faucets. Upon receipt of the above requested information, LPA will submit application for a final review and approval from the Licensing Program Manager. This report was reviewed with applicant and a copy was provided.the state’s words, verbatim · CDSS document, Sep 23, 2024
Aug 28, 2024Facility evaluation reportReport on file

Type of visit: Office

Facility Type: RCFE Application Type: CHOW Capacity: 6 Census: 2 Method: Telephone call with CAB COMP II Participants: Rezzoug, Safir & Uy, Nancy On 8/28/24, the applicant/administrator participated in COMP II at CAB via telephone call with analyst at CAB. Identification of the applicant and administrator was verified by confirming driver’s license number. During COMP II, applicant and administrator confirmed the understanding of Title 22. Component II was successfully completed. Applicant and administrator were advised to email/fax signed LIC 809 with copy of photo ID to CAB. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Admission Policies 3. Staffing requirements & Training 4. Restrictive/Prohibited Health Conditions 5. General provisions 6. Emergency Preparedness 7. Complaints & Reporting 8. Pre-licensing readinessthe state’s words, verbatim · CDSS document, Aug 28, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

Other homes nearby

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