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Serrano Manor

Small home·Licensed for 6·El Dorado Hills, California

Licensed since 2015Licence #97005648
(916) 293-8385From the state roster · September 27, 2026Plan a visit
  • Care approvals on fileWheelchair · Dementia · HospiceState licensing record · September 27, 2026
  • Estimated starting rate$4,150 a monthCovelight estimate · likely $3,400–$5,100
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitJuly 8, 2026CDSS inspection record

Serrano Manor is a small care home in El Dorado Hills — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2015. Bedridden care is not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Serrano Manor

Is Serrano Manor licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is Serrano Manor licensed for?

6 residents — a small home, per CDSS records as of September 27, 2026.

Has Serrano Manor been cited?

0 Type A and 0 Type B citations since 2015, per CDSS records as of September 27, 2026. Those records count 8 state visits over the same years.

Is Serrano Manor still open?

This license was on the CDSS roster as of September 28, 2026.

What does Serrano Manor cost?

$4,150 a month to start is a Covelight estimate, likely $3,400–$5,100. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 10 small homes and similar homes within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 5 other homes of a similar licensed size across El Dorado County that publish a starting rate, the middle half runs $3,500 to $6,011 a month, and the middle figure is $3,500 (n = 5 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Serrano Manor take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by The Manors Inc., per CDSS records as of September 27, 2026.

Can Serrano Manor keep a resident on hospice?

Hospice care is approved on this license, per CDSS records as of September 27, 2026.

Serrano Manor license and inspection record

  • Name on the license: “SERRANO MANOR”, per the CDSS roster as of May 25, 2025.
  • License #97005648. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 27, 2026.
  • Licensed to The Manors Inc., per CDSS records as of September 27, 2026.
  • First licensed in 2015, per CDSS records as of September 27, 2026.
  • 8 state inspection visits since 2015, per CDSS records as of September 27, 2026.
  • 0 Type A and 0 Type B citations on file since 2015, per CDSS records as of September 27, 2026. The same records count 8 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2015, per CDSS records as of September 27, 2026.
  • The most recent state visit on file is July 8, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careApproved by the state
  • Hospice careApproved by the state
  • BedriddenNot on file · ask the home

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
LICENSED TO SERVE 6 NON-AMBULATORY RESIDENTS AGES 60 AND ABOVE. HOSPICE APPROVED FOR 3 ONLY.

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 27, 2026

As needs change

  • Two-person transfers or a lift

    Accepts residents needing a two-person transfer — reported yes

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

    seniorly.com · 2026-08-24

  • Staying through hospice

    Hospice waiver on file — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 27, 2026

2 more questions to ask the home
  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

Care & day-to-day support

These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.

  • Help with bathing or showering

    Reported on seniorly.com · source dated August 24, 2026.

  • Assistance with transfers

    Reported on seniorly.com · source dated August 24, 2026.

  • Medication management

    Reported on seniorly.com · source dated August 24, 2026.

  • Therapies availablePhysical therapy

    Reported on seniorly.com · source dated August 24, 2026.

  • Insulin support levelStaff prepares resident injects

    Reported on seniorly.com · source dated August 24, 2026.

  • Parkinson's care experience

    Reported on seniorly.com · source dated August 24, 2026.

  • Incontinence care

    Reported on seniorly.com · source dated August 24, 2026.

  • Mental health conditions servedBehavioral issues

    Reported on seniorly.com · source dated August 24, 2026.

  • Amplified phones / assistive listening

    Reported on seniorly.com · source dated August 24, 2026.

  • Help with dressing and grooming

    Reported on seniorly.com · source dated August 24, 2026.

  • Accepts residents needing a two-person transfer

    Reported on seniorly.com · source dated August 24, 2026.

  • Works with residents’ own health care providers

    Reported on seniorly.com · source dated August 24, 2026.

Nights & staffing

  • 24-hour supervision claimed

    Reported on seniorly.com · source dated August 24, 2026.

  • Emergency call system

    Reported on seniorly.com · source dated August 24, 2026.

  • Smoke and carbon monoxide detectors

    Reported on seniorly.com · source dated August 24, 2026.

  • Fire sprinklers

    Reported on seniorly.com · source dated August 24, 2026.

What it costs here

Covelight estimate

$4,150a month to start

Likely $3,400–$5,100

From 10 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$4,150a month

Likely $3,400–$5,300

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$4,150likely $3,400–$5,100

    Covelight’s estimate starts from the rates 10 small homes and similar homes within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,400–$5,300
$4,150
First monthWith a one-time move-in fee · likely $4,000–$8,450
$6,150
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 10 small homes and similar homes within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

10 homes like this within 10 miles publish starting rates mostly between $3,300–$6,050.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 10 nearby homes behind this estimate

Where it is

  • 3618 Archetto Drive, El Dorado Hills, CA 95762Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 8 documents for this home, and its records count 8 visits since 2015. The most recent is a facility evaluation report, dated July 8, 2026.

On file since
2021
State visits
8
Most recent visit
July 8, 2026

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2015.

Year by year
YearVisitsDocumentsSubstantiated202611020251102024110202311020221102021230

The last 36 months — 3 of 8 documents

The full record on the state’s site →
20261 state visit · 1 document
Jul 8, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Lavinia Muscan arrived on July 8, 2026 to conduct the annual inspection. During today's annual inspection, the Compliance and Regulatory Enforcement Tool was used. LPA reviewed resident (3) and staff files (2). All resident files contained the required paperwork. Staff file contained the required paperwork. Staff has current first aid and CPR training. Facility was clean and well organized. LPA and Caregiver toured the facility together to ensure the health and safety of residents in care. The areas toured included resident rooms, bathrooms, kitchen, common areas and outside area. The food supply is within compliance, 2 days of perishable and 7 days worth of non-perishable food items. Grab bars were present at the toilet and in the shower. All exits were unobstructed. There is a gate for emergency access. LPA checked the kitchen area for the ability to prepare and store food. Knives and Sharp objects found to be locked . LPA observed cleaning products and other toxins to be locked away. LPA observed the area used for medication to be locked and inaccessible to residents. LPA observed smoke detectors and carbon monoxide detector at the care home are operational. Fire extinguisher is ready for emergency use. Water temperature is within compliance. In the areas toured, there were no health or safety violations observed. LPA requested a copy of the LIC500, LIC610E and current liability insurance to be sent to the Department. Exit interview conducted. A copy of this report was printed and left with facility..the state’s words, verbatim · CDSS document, Jul 8, 2026
20251 state visit · 1 document
Jul 29, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Lavinia Muscan arrived on July 29, 2025 to conduct the annual inspection. During today's annual inspection, the Compliance and Regulatory Enforcement Tool was used. LPA reviewed resident (3) and staff files (2). All resident files contained the required paperwork. Staff file contained the required paperwork. Staff has current first aid and CPR training. Facility was clean and well organized. LPA and Caregiver Olga Gudumac toured the facility together to ensure the health and safety of residents in care. The areas toured included resident rooms, bathrooms, kitchen, common areas and outside area. The food supply is within compliance, 2 days of perishable and 7 days worth of non-perishable food items. Grab bars were present at the toilet and in the shower. All exits were unobstructed. There is a gate for emergency access. LPA checked the kitchen area for the ability to prepare and store food. Knives and Sharp objects found to be locked . LPA observed cleaning products and other toxins to be locked away. LPA observed the area used for medication to be locked and inaccessible to residents. LPA observed smoke detectors and carbon monoxide detector at the care home are operational. Fire extinguisher is ready for emergency use. Water temperature is within compliance. In the areas toured, there were no health or safety violations observed. LPA requested a copy of the LIC500, LIC610E and current liability insurance to be sent to the Department. Exit interview conducted. A copy of this report was printed and given to Staff.the state’s words, verbatim · CDSS document, Jul 29, 2025
20241 state visit · 1 document
Jul 10, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Lavinia Muscan arrived on 7/10/24 to conduct the annual inspection. During today's annual inspection, the Compliance and Regulatory Enforcement Tool was used. LPA reviewed resident (4) and staff files (2). All resident files contained the required paperwork. Staff file contained the required paperwork. Staff has current first aid and CPR training. Facility was clean and well organized. All required posting were observed. Staff training contained the required initial training. LPA and Caregiver Olga Zhmurko toured the facility together to ensure the health and safety of residents in care. The areas toured included resident rooms, bathrooms, kitchen, common areas and outside area. The food supply is within compliance, 2 days of perishable and 7 days worth of non-perishable food items. Grab bars were present at the toilet and in the shower. All exits were unobstructed. There is a gate for emergency access. LPA checked the kitchen area for the ability to prepare and store food. Knives and Sharp objects found to be locked . LPA observed cleaning products and other toxins to be locked away. LPA observed the area used for medication to be locked and inaccessible to residents. LPA observed smoke detectors and carbon monoxide detector at the care home are operational. Fire extinguisher is ready for emergency use. Water temperature is within compliance. In the areas toured, there were no health or safety violations observed. LPA requested a copy of the LIC500, LIC610E and current liability insurance to be sent to the Department. Exit interview conducted. A copy of this report was printed and given to Caregiver.the state’s words, verbatim · CDSS document, Jul 10, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.
Open CDSS facility search ↗Report a record errorOperate this home? Respond or correct, free →

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

Find a detail about life at this home.

Rooms & the spaces they will use

  • Rooms come furnished

    Reported on seniorly.com · source dated August 24, 2026.

  • Outdoor spaceWalking paths · Outdoor common space · Garden

    Reported on seniorly.com · source dated August 24, 2026.

  • Air conditioning in the room

    Reported on seniorly.com · source dated August 24, 2026.

  • Common areasGrill · Dining room · Business room · Library · Activity room · Movie theater · and 1 more

    Grill · Dining room · Business room · Library · Activity room · Movie theater · Game room — reported on seniorly.com · source dated August 24, 2026.

  • Cable or satellite TV

    Reported on seniorly.com · source dated August 24, 2026.

  • LaundryDone by staff

    Reported on seniorly.com · source dated August 24, 2026.

  • Telephone in the room

    Reported on seniorly.com · source dated August 24, 2026.

  • Visitor parking

    Reported on seniorly.com · source dated August 24, 2026.

  • AmenitiesNewspaper delivery · Video tours offered · Piano · Fireplace · Move-in coordination

    Reported on seniorly.com · source dated August 24, 2026.

  • Housekeeping

    Reported on seniorly.com · source dated August 24, 2026.

  • Salon or barber

    Reported on seniorly.com · source dated August 24, 2026.

Meals, preferences & familiar food

  • All-day or flexible dining

    Reported on seniorly.com · source dated August 24, 2026.

  • Food allergy management

    Reported on seniorly.com · source dated August 24, 2026.

  • Meal timesScheduled meals

    Reported on seniorly.com · source dated August 24, 2026.

  • Meals provided

    Reported on seniorly.com · source dated August 24, 2026.

Activities & the rhythm of a day

  • Activity types offeredMusic programs · Book club · Cards / pinochle club · Happy hour · Holiday parties · Art classes · and 3 more

    Music programs · Book club · Cards / pinochle club · Happy hour · Holiday parties · Art classes · Has karaoke · Has garden club · Movie nights — reported on seniorly.com · source dated August 24, 2026.

  • Trips outside the home

    Reported on seniorly.com · source dated August 24, 2026.

  • Resident-run activities

    Reported on seniorly.com · source dated August 24, 2026.

  • Religious services at the home

    Reported on seniorly.com · source dated August 24, 2026.

  • Religious services off site

    Reported on seniorly.com · source dated August 24, 2026.

Faith, culture & language

  • LGBTQ-welcoming stated

    Reported on seniorly.com · source dated August 24, 2026.

  • Languages spoken by caregiversEnglish · Spanish · Russian · Ukrainian · Filipino

    Reported on seniorly.com · source dated August 24, 2026.

Visiting & staying involved

  • Transportation

    Reported on seniorly.com · source dated August 24, 2026.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?
Print a visit sheetCompare saved homesOpen saved homes

Other homes nearby

The nearest licensed homes in El Dorado County, closest first. Every listed home appears on the same terms.

Whispering Pine II

El Dorado Hills · Small home · 0.8 mi away

$4,150 a month to start · Covelight estimate

WheelchairDementiaHospice

Dignified Home Care

El Dorado Hills · Small home · 1.4 mi away

$3,500 a month to start · Listed by the home

WheelchairHospiceBedridden

Livewell for Seniors

El Dorado Hills · Small home · 1.8 mi away

$4,300 a month to start · Covelight estimate

WheelchairHospice

Hillcrest Care

El Dorado Hills · Small home · 2.0 mi away

$4,000 a month to start · Covelight estimate

WheelchairHospice

Queen of Hearts El Dorado Hills

El Dorado Hills · Small home · 2.1 mi away

$4,300 a month to start · Covelight estimate

WheelchairDementiaHospice

Sophie Home Care

El Dorado Hills · Small home · 2.2 mi away

$4,850 a month to start · Covelight estimate

WheelchairHospice
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