Prime Care RCFE

Type of visit: Prelicensing

Licensing Program Analyst (LPA) Sandra Urena conducted a pre-licensing visit and met with the Applicant Margarita and Administrator Ann Solakyan. This is a new facility application for a Residential Care Facility for the Elderly (RCFE) for a total of six (6) bedridden residents. Fire Clearance was approved on 07/01/2026, all bedrooms were approved for bedridden residents. The LPA, and the Applicant and Administrator toured the physical plant areas inside and outside to ensure there are no health and safety hazards and that the facility will be following Title 22 Regulations. COMMON AREAS: The facility has a main entrance with a designated area as the Office area. There is a dedicated area for the posting of required documents at the entrance of the facility. The residents’ and staff files will be stored in a locked cabinet in the office area. The common area includes the living room and dining room area. The living room area is equipped with a television, and activities for residents in care. Medications will be stored in a locked cabinet in the kitchen area. A refrigerator for medication is located in the office area. The first aid supplies were complete, including a thermometer and a current version of a first aid manual. There are two (2) fire extinguishers, one is located in the common area and the second one is located by the main entrance. The extinguishers were purchased on 06/01/2026. Smoke and carbon monoxide alarms were tested and functional at the time of the visit. Hallways are equipped with motion detection lights. The Administrator will print and post their Administrators Certificate in the common area entrance. KITCHEN: Kitchen knives are stored locked and inaccessible in a locked kitchen drawer. A seven-day supply of non-perishable food is located in cabinet in the kitchen area, and emergency water supply was located in an area in the main hallway. The supply of dishes is adequate. Appliances in the kitchen were clean, and all appeared functional. Kitchen cleaning supplies are currently stored under the kitchen sink. Hot water temperature was recorded at 118.3 degrees Fahrenheit. Trash can are located in a hideaway kitchen drawer. There were no pesticides or toxins stored near food, or preparation area. Continues on LIC 809C... BEDROOMS: There are six (6) bedrooms for residents in care. All rooms are private bedrooms. All six (6) rooms need a small trashcan with a tight-fitting lid. Rooms 1, 2, 3, 5, and 6 need eight (8) cubic feet of drawer space. Rooms 1, 2, 3, and 4 need to have the closets cleared and emptied. Room 3 needs a nightstand and night light lamp. Room 3, door handle needs to be tightened. Room 5, closet needs to have shelves removed to make room for hanging clothes and needs to be secured to the wall. Room 6 needs a closet with hanging space. All bedrooms were supplied with all required bedding and linens. There is sufficient lighting in each bedroom. BATHROOMS: There are three (3) full bathrooms, and one-half bathroom designated for Staff Only. Bathrooms are equipped with toilets/grab bars and shower grab bars, and non-skid mats. All bathrooms need trashcans with tight-fitting lids. One bathroom is a private bathroom located inside bedroom #4; bathroom needs toilet handle gab bars. Second bathroom is located in the hallway between rooms 1 and 2. Toilet-seat grab-bars need to be lowered. Staff bathroom needs a door sign to read “Staff Only”. There are sufficient supplies of towels, paper goods and personal hygiene supplies. Hot water was delivered at 118.3 degrees Fahrenheit. LAUNDRY ROOM: There is a laundry area equipped with washer and dryer. The washer and dryer are located next to bedroom #1 and bedroom #2. At the time of the visit the detergents and cleaning supplies are locked in a storage closet located in the hallway next to the Staff Only bathroom. SURROUNDING GROUNDS/OUTDOOR AREA: The exterior passageways were clean. The patio is furnished with outdoor furniture for residents and shade is available. The building has a central entrance for residents and visitors. Garage doors needs a new doorknob that can be locked at all times. Building materials need to be removed. Meter box need to be attached to the wall. The deficiencies will be corrected by…. And the applicant will inform the LPA and provide proof by sending pictures of the corrections. The applicant completed Component III orientation. This report will be sent to the Centralized Application Bureau (CAB). You will be notified by the CAB Analyst when your license has been approved. You are not allowed to begin operating until you have been notified that your license has been approved by the CAB Analyst. Failure to comply could affect approval of your license. Exit interview was conducted and reviewed with the applicant. A copy of the report was issued.the state’s words, verbatim · CDSS document, Aug 20, 2026

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Sandra Urena arrived unannounced to conduct Case Management-Other visit. The LPA was allowed entrance by staff. The LPA contacted the Applicant Margarita Mkrtchyan on the phone to inform them of the visit. The LPA spoke with the Applicant Margarita Mkrtchyan, and explained the reason for the visit. On 01/07/2026, the Community Care Licensing Division (CCLD) department received a complaint regarding unlicensed care being provided at this address. On 01/15/2026, the complaint was Substantiated. As of today’s visit, record review shows that the Centralized Application Bureau (CAB) notified the Applicant that their application was received and is being processed. On 7/29/2026, the applicant/administrator participated in COMP II at CAB via telephone call with analyst at CAB. During COMP II, applicant and administrator confirmed the understanding of Title 22. Component II was successfully completed. The LPA and the applicant discussed the following visit would be the pre-application visit. The LPA and the applicant discussed possible dates for the pre-application visit. Furthermore the LPA informed the applicant that in order to be approved on the first visit, the facility will have to meet all the requirements listed in the pre-app checklist. The LPA will email the checklist to the applicant and the date of the visit, to be confirmed by the applicant via email. The purpose of today’s visit is to conduct a follow-up well-check on the status of one (1) Tenant who was observed to be in need of care and supervision, and to ensure no additional tenants are residing at the unlicensed facility. The LPA conducted a physical plant tour of the facility, and observed that T1 returned to the facility. T1 was doing well. Exit interview was conducted. A copy of the report was issued.the state’s words, verbatim · CDSS document, Jul 30, 2026

Type of visit: Office

Facility Type: RCFE Application Type: INITIAL Capacity: 6 Census (if any clients in care): Method: Telephone call with CAB COMP II Participants: Mkrtchyan, Margarita; Solakyan, Ann On 7/29/2026, the applicant/administrator participated in COMP II at CAB via telephone call with analyst at CAB. Identification of the applicant and administrator was verified by confirming driver’s license number. During COMP II, applicant and administrator confirmed the understanding of Title 22. Component II was successfully completed. Applicant and administrator were advised to email/fax signed LIC 809 with copy of photo ID to CAB. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Admission Policies 3. Staffing requirements & Training 4. Restrictive/Prohibited Health Conditions 5. General provisions 6. Emergency Preparedness 7. Complaints & Reporting 8. Pre-licensing readinessthe state’s words, verbatim · CDSS document, Jul 29, 2026

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Sandra Urena arrived unannounced to conduct Case Management-Other visit. The LPA was allowed entrance by a tenant. The LPA contacted the Applicant Margarita Mkrtchyan on the phone to inform them of the visit. The Applicant stated that they would arrive at the facility shortly thereafter. On 01/07/2026, the Community Care Licensing Division (CCLD) department received a complaint regarding unlicensed care being provided at this address. On 01/15/2026, the complaint was Substantiated. As of today’s visit, record review shows that the Centralized Application Bureau (CAB) notified the Applicant that their application was received and is being processed. Applicant reported that the fire inspection was done on June 11, 2026. Pending final approval once inspector receives clearance from the city. The purpose of today’s visit is to conduct a follow-up well-check on the status of one (1) Tenant who was observed to be in need of care and supervision, and to ensure no additional tenants are residing at the unlicensed facility. The LPA conducted a physical plant tour of the facility. T1 has temporarily been relocated due to construction and will come back once all remodeling had been completed. No additional tenants were observed at the time of the visit. The LPA reminded the Applicant not to take in tenants who are in need of care and supervision in which a license is required. The LPA reminded the Applicant that operating an unlicensed location is in violation of section 1569.10 and/or 1569.44 of the Health & Safety Code. No civil penalties were issued today. Exit interview was conducted. A copy of the report was issued.the state’s words, verbatim · CDSS document, Jun 19, 2026

Type of visit: Case Management - Other

rgarita Licensing Program Analyst (LPA) Sandra Urena arrived unannounced to conduct Case Management-Other visit. The LPA was allowed entrance by a tenant. The LPA contacted the Applicant Margarita Mkrtchyan on the phone to inform them of the visit. On 01/07/2026, the Community Care Licensing Division (CCLD) department received a complaint regarding unlicensed care being provided at this address. On 01/15/2026, the complaint was Substantiated. As of today’s visit, record review shows that the Centralized Application Bureau (CAB) notified the Applicant that their application was received and is being processed. CAB gave the Applicant until May 29th, 2026, to complete all paperwork including the fire inspection. During today's visit, LPA Urena observed that construction/remodeling is still active. Applicant stated that they should be done by next week and are waiting for LAFD inspector to give them a date to conduct the inspection. The purpose of today’s visit is to conduct a follow-up well-check on the status of one (1) Tenant who was observed to be in need of care and supervision, and to ensure no additional tenants are residing at the unlicensed facility. The LPA conducted a physical plant tour of the facility and checked on T1, and T1 stated they were doing well. No additional tenants were observed at the time of the visit. The LPA reminded the Applicant not to take in tenants who are in need of care and supervision in which a license is required. The LPA reminded the Applicant that operating an unlicensed location is in violation of section 1569.10 and/or 1569.44 of the Health & Safety Code. LPA read the report to the Applicant over the phone. Designated staff signed the report. No civil penalties were issued today. Exit interview was conducted. A copy of the report was issued.the state’s words, verbatim · CDSS document, May 22, 2026

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Sandra Urena arrived unannounced to conduct Case Management-Other visit. The LPA was allowed entrance by a tenant. The LPA contacted the Applicant Margarita Mkrtchyan on the phone to inform them of the visit. The Applicant stated that they were unable to make it to the facility, and instructed the facility representative to sign off on the report once the LPA's inspection concluded. On 01/07/2026, the Community Care Licensing Division (CCLD) department received a complaint regarding unlicensed care being provided at this address. On 01/15/2026, the complaint was Substantiated. As of today’s visit, record review shows that the Centralized Application Bureau (CAB) notified the Applicant that their application was received and is being processed. Fire Clearance was denied on 04/24/2026 per HSC 13235 over 30 days old, and No request for Inspection from applicants. The Applicant stated that there was some type of mix-up, and they never received notice from CAB that they could go ahead and schedule the visit with the fire inspector. Applicant reported that they are going to schedule the visit with the fire inspector as soon as the remodeling is finished by the end of this week. CAB gave the Applicant until May 29th, 2026 to complete all paperwork including the fire inspection. The purpose of today’s visit is to conduct a follow-up well-check on the status of one (1) Tenant who was observed to be in need of care and supervision, and to ensure no additional tenants are residing at the unlicensed facility. The LPA conducted a physical plant tour of the facility and checked on T1, and T1 stated they were doing well. No additional tenants were observed at the time of the visit. The LPA reminded the Applicant not to take in tenants who are in need of care and supervision in which a license is required. The LPA reminded the Applicant that operating an unlicensed location is in violation of section 1569.10 and/or 1569.44 of the Health & Safety Code. LPA read the report to the Applicant over the phone. No civil penalties were issued today. Exit interview was conducted. A copy of the report was issued.the state’s words, verbatim · CDSS document, May 6, 2026

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Sandra Urena arrived unannounced to conduct Case Management-Other visit. The LPA was allowed entrance into the unlicensed facility by a tenant. The LPA contacted the Operator Margarita Mkrtchyan on the phone to inform them of the visit. The Operator stated that they were unable to make it to the facility, and instructed the facility representative to sign off on the report once the LPA's inspection concluded. On 01/07/2026, the Community Care Licensing Division (CCLD) department received a complaint regarding unlicensed care being provided at this address. On 01/15/2026, the complaint was Substantiated on this day. The Operator submitted an application to that the Centralized Application Bureau (CAB). As of today’s visit, record review shows that the Centralized Application Bureau (CAB) notified the Applicant that their application was received and is being processed. Furthermore, CAB emailed the applicant a Notice of Incomplete Documents with a due date of 03/20/2026. Approved Fire Clearance is pending. The purpose of today’s visit is to conduct a follow-up well-check on the status of one (1) Tenant who was observed to be in need of care and supervision, and to ensure no additional tenants are residing at the unlicensed facility. The LPA conducted a physical plant tour of the facility and checked on T1, and T1 stated they were doing well. No additional tenants were observed at the time of the visit. The LPA reminded the Operator not to take in tenants who are in need of care and supervision in which a license is required. The LPA reminded the Operator that operating an unlicensed location is in violation of section 1569.10 and/or 1569.44 of the Health & Safety Code. No civil penalties were issued today. Exit interview was conducted. A copy of the report was issued.the state’s words, verbatim · CDSS document, Mar 12, 2026

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Sandra Urena arrived unannounced to conduct Case Management-Other visit. The LPA was allowed entrance into the unlicensed facility by a tenant. The LPA contacted the Operator Margarita Mkrtchyan on the phone to inform them of the visit. The Operator stated that they were out of town and unable to make it to the facility, and instructed the facility representative to sign off on the report once the LPA's inspection concluded. On 01/07/2026, the Community Care Licensing Division (CCLD) department received a complaint regarding unlicensed care being provided at this address. On 01/15/2026, the complaint was Substantiated on this day. The Operator submitted an application to that the Centralized Application Bureau (CAB). As of today’s visit, record review shows that the Centralized Application Bureau (CAB) notified the Applicant that their application was received and is being processed. Furthermore, CAB emailed the applicant a Notice of Incomplete Documents with a due date of 03/20/2026. Approved Fire Clearance is pending. The purpose of today’s visit is to conduct a follow-up well-check on the status of one (1) Tenant who was observed to be in need of care and supervision, and to ensure no additional tenants are residing at the unlicensed facility. The LPA conducted a physical plant tour of the facility and checked on T1, and T1 stated they were doing well. No additional tenants were observed at the time of the visit. The LPA reminded the Operator not to take in tenants who are in need of care and supervision in which a license is required. The LPA reminded the Operator that operating an unlicensed location is in violation of section 1569.10 and/or 1569.44 of the Health & Safety Code. No civil penalties were issued today. Exit interview was conducted. A copy of the report was issued.the state’s words, verbatim · CDSS document, Feb 24, 2026