Small home · Moreno Valley
Platinum Living
14949 Edelweiss Place, Moreno Valley, CA 92553Closed in state record
About this record
This page keeps the history of license #331881133. It does not describe current care or pricing at this address.
Browse homes in this areaAt a glance
- Care approvals recorded under this license
- Wheelchair · Hospice · Bedridden
- State licensing record · October 26, 2026
- Home size
- 6 while this license was open
- Small care home · the state license record
Care and support
These approvals belong to the closed license. They do not establish current care services at this address.
- Wheelchair / non-ambulatoryRecorded under this license · up to 6 residents
- Hospice careRecorded under this license · up to 6 residents
- BedriddenRecorded under this license · up to 1 resident
Not on file in this record: Dementia / memory care.
State licensing record · October 26, 2026. A different license at this address has its own record.
Read the state’s own wording
AGE RANGE 60 AND OVER. 6 NON-AMBULATORY OF WHICH 1 MAY BE BEDRIDDEN IN ROOM #4. HOSPICE WAIVER FOR 6.
935 - ELDERLY
CDSS record, verbatim · October 26, 2026
Previously reported costs
This license is listed as closed. A current stay cannot be priced under this license.
Published prices are not on file for this license. Browse nearby homes to compare their reported costs.
This license is listed as closed. Ask the program about current options. The waiver pays for care services, not room and board.
Daily life
Descriptions collected for this closed license. They do not describe current services at this address.
Daily-life descriptions are not on file for this license. See nearby homes for current listings.
Where it is
14949 Edelweiss Place, Moreno Valley, CA 92553Address from the public record · October 26, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
- Riverside University Health System - Medical CenterHospital · General acute care, on the state’s list1.3 mi
Straight-line distances; check the drive or the walk. Hospital: the nearest general acute care hospital on the state’s list (CDPH, September 16, 2026).
Open directionsThe state record
California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.
CDSS public record, read October 26, 2026 · License #331881133 · See the state’s own record
The last 36 months — 2 of 5 documents
Complaint outcomes in these 36 months, in the state’s words: 1 “Unsubstantiated”.
20261 state visit · 1 document
Jun 13, 2026Complaint investigation reportUnsubstantiated
Allegation investigated: Staff do not ensure that resident's commode is maintained in a sanitary condition. Staff do not ensure that resident is provided food according to their special diet.
Licensing Program Analyst (LPA) Gabriela Castro conducted an unannounced complaint visit on 06/13/2026 to deliver findings related to the above allegations. LPA was greeted by facility staff and Administrator Floriia Gavin and explained the purpose of the visit. The investigation included a review of the client roster, staff roster, R1's face sheet, Admission Agreement, Infection Control Plan and Physician's Reports. LPA conducted interviews with two staff members (S1-S2) and one resident (R2). Additionally, LPA conducted a facility walkthrough and observed R1's bedroom and the facility's food supply. Unsubstantiated Allegation: Staff do not ensure that resident's commode is maintained in a sanitary condition. It is alleged that staff did not ensure that a resident's commode was maintained in a sanitary condition. During resident interviews, the facility had three residents, including R1. At the time of the visit, R1 was not present at the facility as she was attending a dialysis appointment. R2 was interviewed and described the facility as "good." R2 stated that staff are nice and assist with changing and maintaining personal hygiene. R2 reported having no concerns regarding the food provided by the facility and stated that she is content living at the facility. R3 was not interviewed, as R3 was asleep during the visit. During staff interviews, staff reported that R1's commode is emptied, cleaned, and sanitized after each use. Staff stated that caregivers are responsible for maintaining the commode in a clean and sanitary condition and acknowledged that there may occasionally be delays in responding immediately to R1's requests when assisting other residents. Staff further reported receiving training regarding infection control practices, toileting assistance, and maintaining sanitary conditions within the facility. Staff also reported that R1 previously contacted law enforcement regarding concerns about the cleanliness of the commode. According to staff, law enforcement responded to the facility, conducted a walk through, and interviewed R1. Staff stated that the responding officer advised that there were no findings and that no further investigation was necessary. During the facility walk through, the LPA observed R1's bedroom to be clean. LPA also observed the commode in R1's room to be clean and free of urine, feces, or other unsanitary conditions at the time of the visit. During record review, LPA observed and obtained a copy of the facility's infection control procedures. Allegation: Staff do not ensure that resident is provided food according to their special diet. It is alleged that staff did not ensure that a resident was provided food in accordance with the resident's prescribed special diet. During staff interviews, staff reported that R1 does not have a physician prescribed diet but receives dietary recommendations related to her dialysis treatment. Administrator reported they communicate residents' dietary preferences and recommendations directly to caregivers and purchases resident specific food items. Staff reported that R1 is offered nutritious meal options; however, R1 does not always choose to eat the foods provided. Staff stated that alternative options are offered based on R1's preferences. Staff denied any concerns or complaints regarding R1 not receiving appropriate meals. During record review, the LPA reviewed R1's Physician's Report dated 9/26/25 and Admission Agreement. The Physician's Report did not identify any special dietary needs, dietary restrictions, or prescribed special diet for R1. During the facility walk through, LPA observed a food menu available for residents to choose from, which included well-balanced and nutritious meal options. Staff stated that, while the menu provides meal choices, accommodations are made based on residents' individual preferences and food choices. LPA also observed the facility's food supply and noted that the facility had an adequate amount of food available, including fruits and vegetables. Based on the investigation conducted which included interviews with staff and resident, as well as a review of relevant records, there was insufficient evidence to support the reported allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview was held, and a copy of this report was provided.the state’s words, verbatim · CDSS document, Jun 13, 2026 · control 18-AS-20240517111738
20241 state visit · 1 document
Oct 29, 2024Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
Licensing Program Analysts (LPAs) Abdoulaye Zerbo and Armando Perez conducted an unannounced visit for a required annual inspection. The LPAs were greeted by the caregiver Evelyn Arandia, notified her of the purpose for the visit and were allowed to enter the facility to conduct the inspection. Facility Overview: The facility is a single story building with 4 residents bedrooms, 2 bathrooms and a garage. There is no gated pool and there are no firearms on the premises. Infection Control: LPAs observed that hygiene and cleaning supplies were available for regular facility maintenance. The facility’s infection control plan was reviewed and found to meet department requirements. Physical Plant: The physical plant, including floors, windows, and doors, was clean and well maintained. Fixtures and furniture were in good repair. Laundry equipment was in good working condition. Sharp and dangerous objects were securely locked in a kitchen cabinet and inaccessible to residents. The smoke detector and carbon monoxide detector were operational. LPAs observed fire extinguishers to be in compliance with the department requirements and with an expiration date of 06/28/2025. LPAs observed the hot water temperature to meet requirements at 111.5°F. Food Service: The facility’s kitchen was clean and equipped to prepare food. The facility maintained the required two-day supply of perishable foods and a seven-day supply of non-perishable foods. Continued on LIC809-C..... Care & Supervision/Administration: Adequate staff were present to supervise clients during the visit. The administrator holds a current administrator’s certificate with expiration date of May 17th, 2025 and a CPR certification with the expiration date of 07-22-26 Record Review and Resident/Staff Files: LPAs reviewed files for four(4) staff members, confirming criminal clearances, updated training, and CPR/First Aid certification. Six(6) residents' files were reviewed and contained all required documentation. LPAs observed Staff and resident files, to be stored in a cabinet in the dining room area. The first aid kit was stored in a cabinet in the kitchen area. Health-Related Services/Incidental Medical Services: All residents' medications were securely locked in a cabinet and located in the kitchen area. LPAs reviewed medications for six residents, confirming that all medications were listed and accounted for. Disaster Preparedness: LPAs reviewed the facility’s emergency and disaster plan, including documentation of the last fire drill conducted on 09-20-2024, which met department requirements. All facility exits were clear of obstructions. No deficiencies were cited during the visit. An exit interview was conducted, during which this report was reviewed, and a copy was provided to Florina Candidatothe state’s words, verbatim · CDSS document, Oct 29, 2024
Earlier years2021 to 2023 · 3 documents
20231 state visit · 1 document
Oct 12, 2023Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On October 12, 2023, Licensing Program Analyst (LPA), Venus Mixson arrived to the facility unannounced in order to conduct the required annual inspection, and met with the Lead Caregiver, Evelyn Arandia. LPA Mixson toured the facility and inspected the inside and outside of the facility. There were no obstructions to indoor and/or outdoor passageways at the time of this visit. The facility is a single story home, located at 14949 Edelweiss Place Moreno Valley, Ca. 92553. Physical Plant: The facility is operating in the capacity approved by Community Care Licensing (CCL). The facility phone number is (951) 353-5331, and is operable at this time. The LPA observed the resident's bedrooms, and each was equipped with required furniture; including bed & mattresses, night stands, storage space, and sufficient lighting. The LPA inspected the residents bathrooms, and the hot water temperature tested within regulations. The bathrooms were clean and appliances were operating appropriately currently during this visit. The facility is equipped with operating smoke detectors, carbon monoxide alarms, and a fire extinguisher. The Ombudsman and CCL complaint poster were posted in a common area. The cleaning supplies, toxins, and sharps were kept inaccessible to residents. There were de signaled storage space for resident and staff files. Medications: were reviewed, and were locked and inaccessible to the residents. The overall facility is clean, in good repair, and operating in safe conditions for residents currently at the time of this visit. Food Service: Non-perishable and perishable food supply is sufficient for number of residents, and there are a variety of food types available for the residents. Dishes and utensils were also stored properly. Care & Supervision: Facility has sufficient staff, and staff were engaging the residents during this visit. Record Review: The LPA reviewed two resident files, two staff files, and the required CCL reports from previous visits. There were no observable Title 22, Division 6 Regulation violations cited during todays visit. An exit interview was conducted and a copy of this report, along with the LIC 811, was given to the Lead Caregiver, Evelyn Arandia.the state’s words, verbatim · CDSS document, Oct 12, 2023
20212 state visits · 2 documents
Sep 30, 2021Facility evaluation reportPrelicensingReport on file
Type of visit: Prelicensing
Licensing Program Analyst (LPA) Yolanda Delgado conducted an announced visit to the facility for purpose of a Pre-Licensing evaluation for Change of Ownership. At approximately 3:20 PM, LPA met with Administrator Mirafe Guaring. An initial application to operate a Residential Care for the Elderly facility (RCFE) was submitted to the Central Applications Bureau (CAB) on 2/1/2021 for a total capacity of five (5) non-ambulatory and one (1) bedridden residents. Fire clearance was granted on 05/3/2021. LPA Delgado observed the following: Structure: Facility was a one-story house with four (4) resident bedrooms, two (2) resident bathrooms, living room, dining area and kitchen. There was an attached two car garage in the front of the house. Heating/Cooling System: Central heating and air conditioning system installed with a central panel located in the hallway to control entire house. Bedrooms: Each resident bedroom #1, #2, #3 will accommodate any non-ambulatory resident, bedroom #4 will accommodate bedridden resident. 4 resident bedrooms were adequately furnished with bed, chair, closet, appropriate linens, adequate lighting, and an operable smoke alarm. Bathrooms: The (2) resident bathrooms has a working toilet, wash basin, and shower with an adequate supply of paper towels, toilet paper, and soap. At 3:46 PM, LPA tested the water temperatures in the resident bathrooms. LPA verified water temperature was measured between 76.5-104.5 degrees Fahrenheit for sinks and shower faucets. (CONTINUED ON LIC809C) (CONTINUED FROM LIC 809) Kitchen/Laundry: An adequate supply of dishes, glasses, utensils, pots and pans were observed. Knives/sharp instruments were secured in a locked drawer located in the kitchen. There was adequate room for food storage. LPA observed the stove to be operational. Refrigerator/freezer were in working condition and had sufficient storage for perishable food. There was adequate seating for meals for all clients. Laundry room with washer and dryer was located in the garage. Laundry detergents and cleaning supplies were observed in garage secured in a locked cabinet away from residents. Living/Family room: There was a living/family room with inadequate seating for all clients. Linens and Hygiene Supplies: An adequate supply of linens was stored in a cabinet in the main hallway of the residence and hygiene supplies stored in the garage.. Yards/Outside: Patio furniture for outdoor seating is arrange and has a wooded overhead patio attached to the structure of the facility. There was a gate on the left side of the property with a self-latching hook from the exterior door. All outdoor pathways were free of obstructions. Emergency Phone Numbers, and Exit Plan: Facility sketch were observed posted in the main living room. There was Ombudsman poster and Let-Us-No poster observed. General items: One (1) fire extinguisher were charged and located in the kitchen. Seven (7) smoke alarms and one (1) carbon monoxide detectors were tested and were observed to be in working order. Client records will be stored in a locked cabinet in the living room. First Aid kit with required components, and locked area for medication storage was observed. LPA observed a facility phone and it was verified to be operational as evidenced by LPA dialing the number to trigger a ring. Emergency water supply was observed however the required 72-hour emergency food supply was minimal. Component III was not completed during the inspection. Component III will be scheduled for 10/1/2021 via ZOOM.. (CONTINUED ON LIC 809C) (CONTINUED FROM LIC809C) Pre-Licensing is incomplete and the following deficiencies to be resolved by 10/4/2021: obtain additional 72-hour emergency food supply obtain walkie talkies for emergency disaster plan repair kitchen sink cabinet right side door replace trash cans in bathroom and bedrooms with lidded trash cans repair and obtain water temperature needs to be adjusted between 106 degrees and 120 degrees A follow up Pre-Licensure LIC809 will be generated upon resolution of deficiencies.the state’s words, verbatim · CDSS document, Sep 30, 2021
Jun 29, 2021Facility evaluation reportOfficeReport on file
Type of visit: Office
COMP II by CAB successfully completed Method: Phone Call at CAB COMP II Participants: Mirafe Deramas & Florina Candidato Facility Type: RCFE Application Type: Initial Capacity: 6 Census (if any clients in care): Applicant/administrator participated in COMP II at CAB telephone call with analyst at CAB. Identification of the applicant and administrator was verified by presenting photo ID via phone. During COMP II, applicant and administrator confirmed the understanding of Title 22. Component II was successfully completed. Applicant and administrator were advised to email/fax signed LIC 809 with copy of photo ID to CAB. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Staff qualifications and responsibilities 3. Applicant and Administrator qualifications 4. Program policy: Abuse, admission agreement, medication management, reporting incidents to CCL, restricted & prohibited conditions 5. Grievances, Complaints, Community resources 6. Physical plant, food service 7. Application document review and technical assistance: Criminal record clearance, Health screening, Fire clearance, First Aid/CPR certificate, Administrator certificate, Financial verification, Pre-licensing inspection, Compliance history, Control of propertythe state’s words, verbatim · CDSS document, Jun 29, 2021
3 of 6 beds were occupied at the June 13, 2026 state visit, the most recent — a count on that day, not an opening.
Held this license
Platinum Living, LLC, license first issued in 2021.
The state’s totals for this licenseSince 2021, as the state’s facility page counts them
- State visits on file
- 4
- Total complaints
- 1
- Substantiated allegations
- 0
- Type A citations
- 0
- Type B citations
- 0
These are the state’s own totals for this license since 2021, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.
Compare with homes the same size
| This home | Typical | |
|---|---|---|
| Type A citations | 0 | 0 |
| Type B citations | 0 | 0 |
| Substantiated allegations | 0 | 0 |
| Total complaints | 1 | 0 |
“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 6,916 licensed small board-and-care homes (6 or fewer beds) in the state record. The figures compared are the state’s totals, not the documents.
What the state’s words mean
CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.
Frequently asked questions
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about Platinum Living
Is Platinum Living licensed?
The state lists this license as “Closed, Agency Initiated,” per CDSS records as of October 26, 2026.
How many residents is Platinum Living licensed for?
6 residents while this license was open — a small home, per CDSS records as of October 26, 2026.
Has Platinum Living been cited?
0 Type A and 0 Type B citations since 2021, per CDSS records as of October 26, 2026. Those records count 4 state visits over the same years.
Is Platinum Living still open?
This license is listed as closed, per CDSS records as of October 26, 2026.
What does Platinum Living cost?
This license is listed as closed, per CDSS records as of October 26, 2026.
Among 9 other homes of a similar licensed size in Moreno Valley that publish a starting rate, the middle half runs $3,575 to $4,372 a month, and the middle figure is $3,800 (n = 9 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.
Does Platinum Living take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this license is listed as closed. Ask the program about current options. The waiver pays for care services, not room and board.
Who holds the license?
The license was held by Platinum Living, LLC, per CDSS records as of October 26, 2026.
Is there a hospital nearby?
Riverside University Health System - Medical Center is 1.3 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.
Can Platinum Living keep a resident on hospice?
Hospice care is on this closed license’s record, per CDSS records as of October 26, 2026.
Platinum Living license and inspection record
- Name on the license: “PLATINUM LIVING, LLC”, per the CDSS roster as of May 25, 2025.
- License #331881133. The state lists this license as “Closed, Agency Initiated,” per CDSS records as of October 26, 2026.
- This license covered 6 residents — a small home, per CDSS records as of October 26, 2026.
- This license was held by Platinum Living, LLC, per CDSS records as of October 26, 2026.
- First licensed in 2021, per CDSS records as of October 26, 2026.
- 4 state inspection visits since 2021, per CDSS records as of October 26, 2026.
- 0 Type A and 0 Type B citations on file since 2021, per CDSS records as of October 26, 2026. The same records count 4 state visits in that period.
- 1 complaint and 0 substantiated allegations on file since 2021, per CDSS records as of October 26, 2026. One complaint can carry several allegations.
- The most recent state visit on file is June 13, 2026, per CDSS records as of October 26, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Nearby
Other homes nearby
Licensed homes near this one in Riverside County, most information on file first. Every listed home appears on the same terms.
- Map
Estimated starting rate
$3,850 a month to start
Covelight estimate · likely $3,050–$5,050On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Map
Estimated starting rate
$3,850 a month to start
Covelight estimate · likely $3,050–$5,050On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Map
Estimated starting rate
$3,800 a month to start
Covelight estimate · likely $3,000–$5,000On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Map
Estimated starting rate
$4,500 a month to start
Covelight estimate · likely $3,700–$5,550On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Estimated starting rate
$4,400 a month to start
Covelight estimate · likely $3,600–$5,400On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Map
Estimated starting rate
$4,150 a month to start
Covelight estimate · likely $3,400–$5,100On the state record
- Wheelchair: on the state record
- Bedridden: on the state record
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