Illustration — no photo of this home on file yet
Palm Tree Courtyard
Mid-size home·Licensed for 15·Hayward, California
- Care approvals on fileWheelchairState licensing record · September 13, 2026
- Estimated starting rate$3,800 a monthCovelight estimate · likely $3,000–$5,000
- Home sizeLicensed for 15Mid-size care home · a licensed care home (RCFE)
- Room at the last state visit10 of 15 beds occupiedFebruary 10, 2023 · not a current opening
- Ways to payAsk the homeMedi-Cal ALW participation not on file
- Last state visitMarch 3, 2026CDSS inspection record
Palm Tree Courtyard is a mid-size care home in Hayward — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 15 residents since 2005. Dementia care, hospice care and bedridden care are not on file.
Built from CDSS public records · September 13, 2026. Every fact below names its source and date.
Quick answers and the state record
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about Palm Tree Courtyard
Is Palm Tree Courtyard licensed?
The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
How many residents is Palm Tree Courtyard licensed for?
15 residents — a mid-size home, per CDSS records as of September 13, 2026.
Has Palm Tree Courtyard been cited?
0 Type A and 0 Type B citations since 2005, per CDSS records as of September 13, 2026. Those records count 11 state visits over the same years.
Is Palm Tree Courtyard still open?
This license was on the CDSS roster as of September 28, 2026.
What does Palm Tree Courtyard cost?
$3,800 a month to start is a Covelight estimate, likely $3,000–$5,000. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”
Covelight’s estimate starts from the rates 11 homes with 7 to 49 beds and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Among 5 other homes of a similar licensed size in Hayward that publish a starting rate, the middle half runs $2,875 to $4,250 a month, and the middle figure is $3,000 (n = 5 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
The price is made in the phone call. Nothing here is a quote, an offer or a discount.
A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.
Does Palm Tree Courtyard take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
Who holds the license?
The license is held by Worldwide Family Care, Inc., per CDSS records as of September 13, 2026.
Is there a hospital nearby?
St Rose Hospital is 2.2 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.
Can Palm Tree Courtyard keep a resident on hospice?
Not on file — the state’s record does not list hospice care on this license. Ask: “Can a resident stay here on hospice, and under what conditions?”
Palm Tree Courtyard license and inspection record
- Name on the license: “PALM TREE COURTYARD”, per the CDSS roster as of May 25, 2025.
- License #15601167. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
- Licensed for 15 residents — a mid-size home, per CDSS records as of September 13, 2026.
- Licensed to Worldwide Family Care, Inc., per CDSS records as of September 13, 2026.
- First licensed in 2005, per CDSS records as of September 13, 2026.
- 11 state inspection visits since 2005, per CDSS records as of September 13, 2026.
- 0 Type A and 0 Type B citations on file since 2005, per CDSS records as of September 13, 2026. The same records count 11 state visits in that period.
- 2 complaints and 0 substantiated allegations on file since 2005, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
- The most recent state visit on file is March 3, 2026, per CDSS records as of September 13, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Can they support the care needed?
California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.
- Wheelchair / non-ambulatoryApproved by the state
- Dementia / memory careNot on file · ask the home
- Hospice careNot on file · ask the home
- BedriddenNot on file · ask the home
State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.
Read the state’s own wording
AGE RANGE 60 AND OVER. NINE MAY BE NON-AMBULATORY.
935 - ELDERLY
CDSS record, verbatim · September 13, 2026
As needs change
5 questions to ask the home — nothing on file yet
- Two-person transfers or a lift
Not on file
Ask: “If two people or a lift are needed to transfer, can the person stay?”
- Someone awake overnight
Not on file
Ask: “Who is awake overnight, and how do residents ask for help?”
- Medicines
Not on file
Ask: “Who manages the medicines, and what happens when a dose is missed?”
- Staying through hospice
Hospice waiver not on file
Ask: “If hospice is needed, can care continue here until the end?”
- If memory loss develops
Dementia-care designation not on file
Ask: “If memory loss develops, what would change — and when would a move be needed?”
What it costs here
Covelight estimate
$3,800a month to start
Likely $3,000–$5,000
From 11 nearby homes that publish rates · this home’s rate is not on file
Likely monthly total
$3,800a month
Likely $3,000–$5,150
With a shared room and basic help.
An estimate for planning, not a quote. The price is made in the phone call.
See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.
Starting monthly rate$3,800likely $3,000–$5,000
Covelight’s estimate starts from the rates 11 homes with 7 to 49 beds and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Basic help with daily careUsually includedup to $600
Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).
One-time move-in fee$2,000one time · likely $0–$4,000
Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.
- Likely monthly totalLikely $3,000–$5,150
- $3,800
- First monthWith a one-time move-in fee · likely $3,600–$8,250
- $5,800
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
- Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
- Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
- SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
- VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
- Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
- MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
Avoid surprises on the billWhat changes the price, and what to ask
- The care level
Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.
- What is billed separately
Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.
- Move-in costs
A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.
- Increases
California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.
- What is the full monthly cost for the room and care we need, and what does it include?
- What would the next care level cost, and who decides when it changes?
- What is billed separately, and is there a one-time fee or deposit at move-in?
- Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing
Covelight’s estimate starts from the rates 11 homes with 7 to 49 beds and similar homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
11 homes like this within 5 miles publish starting rates mostly between $2,850–$7,400.
- Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
- Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
- Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
- Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
- We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
- It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 11 nearby homes behind this estimate
- Montgomery Springs ManorHayward · 0.9 mi · Mid-size home$3,000Listed on Seniorly · assisted living · seen September 9, 2026
- Blossom Garden Senior HomeHayward · 1.2 mi · Mid-size home$4,000Listed on Seniorly · seen September 9, 2026
- Willow Creek Alzheimer's & Dementia Care CenterCastro Valley · 1.4 mi · Mid-size home$7,395Listed on Seniorly · seen September 9, 2026
- Scott VillaHayward · 2.0 mi · Mid-size home$5,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Arcadian Residential CommunityHayward · 2.0 mi · Mid-size home$3,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Galicia's Tulip Care Home #2Hayward · 2.9 mi · Small home$2,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Welcome Home - Castro ValleyCastro Valley · 3.5 mi · Mid-size home$7,500Listed on Seniorly · assisted living private room · seen September 9, 2026
- Blessing HomeCastro Valley · 3.7 mi · Small home$6,500Listed on A Place for Mom · seen September 9, 2026
- Leslie Care Home IISan Leandro · 4.2 mi · Small home$2,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- St. Anthony's Residential Care HomeSan Leandro · 4.4 mi · Small home$3,700Listed on Seniorly · seen September 9, 2026
- Andrew Elijah's Guest Home IISan Leandro · 4.5 mi · Small home$3,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
Where it is
- 550 Dean Street, Hayward, CA 94541Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
The state record
California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.
Since 2023, the state has filed 9 documents for this home, and its records count 11 visits since 2005. The most recent is a facility evaluation report, dated March 3, 2026.
- On file since
- 2023
- State visits
- 11
- Most recent visit
- March 3, 2026
- Occupied · February 10, 2023 visit
- 10 of 15 bedsa count on that day, not an opening
We hold 2 complaint reports the state published for this home, dated February 8, 2023 to February 10, 2023. 2 of the 2 carry the state's recorded outcome word: “Unsubstantiated” (2). 2 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 2 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
Beside homes the same size
- Type A citations0typical 0
- Type B citations0typical 0
- Substantiated allegations0typical 0
- Total complaints2typical 1
“Typical” is the statewide median across the 327 licensed mid-size homes (7–15 beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2005.
Year by year
The last 36 months — 6 of 9 documents
Mar 3, 2026Facility evaluation reportReport on file
Type of visit: Required - 1 Year
On 3/03/2026 at 2:10 PM, Licensing Program Analyst (LPA) Carol Fowler conducted an unannounced 1-Year Required inspection. LPA met with Cora Bugarin, DSP and explained the purpose of the visit. The Co-Administrator Rolando Carbonell arrived at 2:30 PM and Janell Taburaza arrived at 3:20 PM the Administrator currently holds a certificate (#6008264740) that expires 6/20/2026. LPA toured the facility inside out with Co-Administrator. LPA inspected the kitchen, dining area, living room, bedrooms, bathrooms, front, side yard and backyard. Food supplies were observed good for 2 days of perishables and 7 days of non-perishables. Central storage for medications was observed locked. Facility has smoke and carbon monoxide detectors that were tested and observed in operating condition. Hot water temperature in one of the bathrooms tested 105 degrees. Fire extinguishers were observed fully charge with tags showed serviced 09/16/25. Facility conducts fire and earthquake drills every quarter and records showed last conducted 2/02/26. First Aid kit was complete. ...continued on 809C CONTINUE FROM LIC809 Administrator to submit copies of the following updated/current documents by March 11, 2026: 1. LIC308 Designation of Facility Responsibility 2. LIC500 Personnel Report 3. LIC610E Emergency Disaster Plan (9 pages) 4. $3M Liability Insurance certificate 5. Proof of Surety Bond coverage No deficiencies cited exit interview conducted. A copy of this report provided.the state’s words, verbatim · CDSS document, Mar 3, 2026
Sep 26, 2025Facility evaluation reportReport on file
Type of visit: Case Management - Health Checks
On this day, September 26, 2025, Licensing Program Analyst (LPA) Delmundo arrived unannounced to conduct a health and safety check as a result of the death of the licensee. LPA was granted entry by Corazon Bugarin, staff. LPA called and spoke over the phone with Sheilha Muniz, facility business manager (BM) and informed of LPA's presence at the facility and reason for visit. BM authorized Corazon Bugarin to be with LPA during inspection, and to sign and receive this report. LPA also met with other staff on duty, Josefino 'Budoy' Josue, Darnell Gabaca and Edgardo Gabaca. LPA toured facility including but not limited to the residents' bedrooms, bathrooms, kitchen, dining area, common areas, front, side and backyard. Facility has running water and electricity. Hot water temperature in one of the common bathrooms was tested and measured at 106.6 degrees Fahrenheit. One week of non-perishable and 2-day of perishable food supplies were available. There were 4 residents present, of which 1 was picked-up by a friend when LPA was conducting inspection. The other 8 residents were at the day programs. No deficiency cited on this date. Exit interview conducted and copy of this report provided.the state’s words, verbatim · CDSS document, Sep 26, 2025
Sep 26, 2025Facility evaluation reportReport on file
Type of visit: Office
At 2:30 pm on this day, September 26, 2025, a virtual meeting was called due to death of one of the licensees. The meeting was attended by the following: · Regional Manager Isaac Taggart · Licensing Program Manager Jeremy Fong · Licensing Program Manager Harpreet Humpal · Licensing Program Analyst Alicia Delmundo · Joseph Taburaza, licensee · Janelle Taburaza, co-administrator · Jonahlee Taburaza · Jasmine Taburaza · Joshua Taburaza The following were discussed: 1. Licensee’s commitment to continue the operation of the facility. 2. Permission to operate the facility under an Emergency Approval to Operate (EAO) for 60 days and documents required to be submitted to Regional Office for EAO. 3. Submission of application for license to Centralized Application Bureau within 20 days. A copy of this report provided via email to Janelle Taburaza.the state’s words, verbatim · CDSS document, Sep 26, 2025
Feb 27, 2025Facility evaluation reportReport on file
Type of visit: Case Management - Annual Continuation
On this day, 2/27/25, at 3:50 pm, Licensing Program Analyst (LPA) Delmundo arrived unannounced to continue the annual required inspection that was started on 2/20/25. LPA met with Sheilha Muniz, business office manager (BOM), and informed the reason for visit. LPA also met with Juliana Taburaza, administrator (ADM). LPA reviewed 5 residents and 5 staff files. Residents medications were checked and compared with doctor's orders and LIC622 Centrally Stored Medication and Destruction Records. Residents' P&I were checked and compared with last recorded balance. No deficiency observed during today's inspection. Exit interview conducted and copy of this report provided.the state’s words, verbatim · CDSS document, Feb 27, 2025
Feb 20, 2025Facility evaluation reportReport on file
Type of visit: Required - 1 Year
On this day, February 20, 2025, at 3:30 pm, Licensing Program Analyst (LPA) Delmundo arrived unannounced to conduct an annual required inspection. LPA met with Sheilha Muniz, business office manager(BOM), and Juliana Taburaza, administrator (ADM), and informed the reason for visit. LPA toured the facility inside out with BOM. LPA inspected the kitchen, dining area, living room, bedrooms, bathrooms, front, side yard and backyard. Food supplies were observed good for 2 days of perishables and 7 days of non-perishables. Central storage for medications was observed locked. Facility has smoke and carbon monoxide detectors that were tested and observed in operating condition. Hot water temperature in one of the bathrooms was tested. Fire extinguishers were observed fully charge with tags showed serviced 10/10/24. Facility conducts fire and earthquake drills every quarter and records showed last conducted 2/01/25 and 2/02/25 respectively. Administrator to submit copies of the following updated/current documents by March 6, 2025: 1. LIC308 Designation of Facility Responsibility 2. LIC500 Personnel Report 3. LIC610E Emergency Disaster Plan (9 pages) 4. $3M Liability Insurance certificate 5. Proof of Surety Bond coverage ...continued on 809C LPA observed the following: -at 3:54 pm, water temperature at 101.4 degrees Fahrenheit. -at 4:02 pm, metal grill and broken skeletal wood structure in the backyard. -at 4:06 pm, broken mirror, metal grill, rotten shelf, pieces of bricks, broken wood pallets, rusty shopping cart, broken and dusty empty water bottles, broken wood dumpster in the side yard. -at 4:15 pm, exposed electrical wiring in the ceiling in the kitchen. Deficiencies are cited from Title 22 California Code of Regulations, and listed on 809Ds. Failure to submit proof of correction by plan of correction due date, and any repeat violation within 12 month period may result in civil penalties. Deficiencies and plan and proof of correction were discussed with ADM and BOM. Due to time constraint, LPA will come back to continue the inspection. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided.the state’s words, verbatim · CDSS document, Feb 20, 2025
Feb 1, 2024Facility evaluation reportReport on file
Type of visit: Required - 1 Year
On this day, February 1, 2024, at 11:30 a.m., Licensing Program Analyst (LPA) Delmundo arrived unannounced to conduct an annual required inspection. LPA met with Sheilha Muniz, business office manager, and informed the reason for visit. LPA also met with other staff, Corazon Bugarin, Rosalita Llegado and Josefino Josue. Juliana Taburaza, administrator, arrived at 2:00 p.m. Administrator submitted the LIC9282 Infection Control Plan on June 30, 2022. LPA toured the facility inside out with the business office manager. LPA inspected the kitchen, dining area, living room, bedrooms, bathrooms, front, side and backyards. Food supplies were observed good for 2 days of perishables and 7 days of non-perishables. Central storage for medications was observed locked. Facility has smoke and carbon monoxide detectors that were tested, and observed functional. Hot water temperature in one of the bathrooms was tested, and measured at 105 degrees Fahrenheit. Fire extinguisher was observed fully charge with tag showed serviced 10/23/23. Facility conducts disaster drills monthly, and records showed last conducted 1/02/24. LPA reviewed 5 residents and 5 staff files, and interviewed 3 staff and 3 residents. Medications were checked, and compared with doctor's orders and LIC622 Centrally Stored Medication and Destruction Records. Residents' P&Is were checked and compared with records. ...continued on 809C LPA observed the following: -at 5:25 p.m., resident (R3) has 2 orders for Ferrous Sulfate on same date - one was 1 tab 1x daily and 1 tab 2x daily. Label for this medication at facility's hand showed 1 tab daily or as directed, and facility administers once daily. Administrator to submit copies of the following updated/current documents by February 15, 2024: 1. LIC308 Designation of Facility Responsibility 2. LIC500 Personnel Report 3. LIC610E Emergency Disaster Plan (9 pages) 4. $3M Liability Insurance certificate 5. Proof of Surety Bond coverage Deficiency is cited from Title 22 California Code of Regulations, and listed on 809D. Failure to submit proof of correction by plan of correction due date, and any repeat violation within 12 month period may result in civil penalties. Deficiency and plan and proof of correction were discussed with the administrator and business office manager. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided.the state’s words, verbatim · CDSS document, Feb 1, 2024
What the state’s words mean
CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗
Life here
Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.
The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.
Before you call
Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.
- What is included in the monthly rate, and what costs extra?
- Who is awake overnight, and how do residents ask for help?
- Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
- What could change whether someone can stay here?
- Can we see a bedroom and share a meal during a visit?
Other homes nearby
The nearest licensed homes in Alameda County, closest first. Every listed home appears on the same terms.
Bethesda Home
Hayward · Mid-size home · 0.5 mi away
$3,350 a month to start · Covelight estimate
Assisted livingSammy's Place Care Home
Hayward · Small home · 0.5 mi away
$4,400 a month to start · Covelight estimate
Escueta Care Home 3
Hayward · Small home · 0.7 mi away
$3,700 a month to start · Covelight estimate
Montgomery Springs Manor
Hayward · Mid-size home · 0.9 mi away
$3,000 a month to start · Listed by the home
Bellara Senior Living
Hayward · Large community · 0.9 mi away
$4,350 a month to start · Listed by the home
Ivy Park at Hayward
Hayward · Large community · 0.9 mi away
$3,995 a month to start · Listed by the home