Ocean View Homes

Type of visit: Case Management - Licensee Initiated

Licensing Program Analyst (LPA) Arian Golbakhsh conducted an announced Case Management visit to the facility. LPA was welcomed by, identified themselves to, and discussed the purpose of the visit to Administrator Alice Millan and Caregiver Jerome Osit. The purpose of the visit was to conduct the facility closure as the facility had a change of location to a new address. LPA had spoken with Licensee Kamran Banayan over the phone 1/8/26, and Licensee Banayan requested for the closure visit to occur today. LPA had conducted a Post-Licensing visit at the new facility location earlier this morning and confirmed the residents were present there. During today's visit, LPA and Administrator Millan conducted a walk-through of the home and LPA confirmed that there were no residents here. The home was empty and the property fenced off. LPA collected the physical license for the home from Administrator Millan. No deficiencies were cited during today's inspection. An exit interview was conducted with Administrator Millan to whom a copy of this report and the Licensee/Appeal Rights (LIC 9058) were provided. Their signature below confirms receipt of these documents.the state’s words, verbatim · CDSS document, Jan 8, 2026

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Arian Golbakhsh conducted an unannounced Case Management visit. LPA was welcomed by, identified themselves to, and discussed the purpose of the visit to caregiver Reynerio Millan and Administrator Alice Millan. The facility is planning a change of location and undergoing the process with the Department to license the new facility location. The purpose of LPA's visit was to conduct an inventory of furniture items that are planned be moved to the facility's new location should their license be approved. LPA, accompanied with Administrator Millan, toured the facility and inspected each room. LPA verified that all required furniture items were present and in good repair. No deficiencies were cited during today's visit. An exit interview was conducted with Administrator Millan to whom a copy of this report was provided. Their signature below confirms receipt of this document.the state’s words, verbatim · CDSS document, Dec 11, 2025

Allegation investigated: Resident was sexually abused while in care.

Licensing Program Analyst (LPA) Arian Golbakhsh conducted an unannounced visit to deliver findings regarding the above mentioned complaint allegation. LPA was welcomed by, identified themselves to, and discussed the purpose of their visit to Caregiver Reynerio Millan and Administrator Alice Millan. On 05/29/2025, the Department received a complaint where it was alleged that a resident (identified as R1) was being sexually abused by a caregiver of the same gender as R1 (identified as S1). The complaint specifically alleged S1 due to belief that S1 is homosexual. The complaint also mentioned that moaning sounds could be heard at night from R1's bedroom. The Department’s investigation consisted of unannounced facility visits, records review, and interviews with staff, residents, and outside sources. R1 is a resident at the facility with a diagnosis of Dementia and is an identified fall risk due to increased wandering behaviors during the night. As a result, R1 requires 1:1 staff supervision at night for safety. [Continued on LIC 9099-C] Unsubstantiated [Continued from LIC 9099] Staff interviews corroborated that R1 is usually watched over during the night by staff S1, and occasionally by another staff member, identified as S2, who is the opposite gender of R1. Staff interviews also corroborated that R1 had always made moan-like noises in their sleep, regardless of if it were S1 or S2 watching over them. Per file review of the incident report from the facility submitted to the Department, a medical exam was performed on R1 and no indication of assault was found. Interview with the outside source medical professional confirmed that the exam was conducted and that no evidence of sexual assault was noted. Staff interviews revealed that that there was most likely a language misunderstanding regarding S1 being homosexual. Majority of facility staff speak the Tagalog language which is not gendered and S1's spouse was referred to by pronouns of the same gender of S1. Staff interviews corroborated that S1's spouse was indeed someone of the opposite gender of S1. Interviews with residents revealed no concerns for their safety and care at the facility. Interviews with other outside sources revealed no concerns about resident care or safety as well. Based on interviews and records review, while the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred – therefore the allegation have been determined to be UNSUBSTANTIATED. An exit interview was conducted with Administrator Millan to whom a copy of this report and the Licensee/Appeal Rights (LIC 9058) were provided. Their signature below confirms receipt of these documents.the state’s words, verbatim · CDSS document, Sep 24, 2025 · control 08-AS-20250529162155

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Sabel Martinez conducted an unannounced Required Annual Inspection. The LPA introduced himself and disclosed the purpose of the visit to Facility Manager Alicia Millan. The facility was licensed for a capacity of six (6) non-ambulatory residents, and had an approved hospice waiver for three (3) residents. Accompanied by Millan, the LPA toured the interior and exterior of the facility, and inspected bedrooms. The facility was clean, sanitary, and in good repair. Pathways were free of obstruction and slip hazards. Bedrooms contained the required furnishings. Doors, windows, screens, toilets, and showers were in working order. Extra linens and hygiene supplies were present. The facility had sufficient space and equipment to facilitate dining, laundry, visitation, meetings, and resident activities. There was at least 2 days of perishable food, and at least 7 days non-perishable food present, and safely stored. Cooking equipment and utensils were present. There were no toxic chemicals/poisons accessible to residents. Medications were labeled and stored in a locked area. No pools, nor bodies of water were observed on the premises. Per staff, no firearms, nor ammunition were kept at the facility. A carbon monoxide detector, emergency lighting, and facility telephone were all working. Fire extinguisher(s) were also present. Required licensing postings were observed in visible areas of the facility. The LPA conducted an interview and reviewed multiple staff and resident files. A deficiency for missing staff health screenings was cited in an LIC 809D form. A Plan of Correction (POC) was jointly formulated with Facility Manager Alicia Millan. An exit interview was conducted with Millan, to whom a copy of this report, LIC 809D, LIC 811, and the Licensee/Appeal Rights (LIC9058), were provided.the state’s words, verbatim · CDSS document, Jan 28, 2025

Type of visit: POC

Licensing Program Analyst (LPA), Natasha Persaud conducted an unannounced Plan of Correction visit. LPA was greeted and allowed entry into the facility and met with Office Manager, Alicia Millan. As of 01/11/24, the facility did not have a certified administrator and ongoing civil penalties were issued and continued until a certified administrator was appointed. On 05/02/24, the facility submitted documents to appoint a certified administrator. The deficiency has been corrected and cleared. No new deficiencies were issued today. An exit interview was conducted and a copy of this report along with Licensee Rights (LIC 9058 03/22) were provided to Office Manager, Alicia Millan whose signature below confirms receipt of these rights.the state’s words, verbatim · CDSS document, May 17, 2024

Type of visit: POC

Licensing Program Analyst (LPA), Natasha Persaud conducted an unannounced Plan of Correction visit. LPA was greeted and allowed entry into the facility and met with Office Manager, Alicia Millan. As of 01/11/24, the facility does not have a certified administrator and ongoing civil penalties have been issued and will continue until a certified administrator is appointed. Today's visit was to issue ongoing civil penalties. No new deficiencies were issued today. An exit interview was conducted and a copy of this report along with Licensee Rights (LIC 9058 03/22) were provided to Office Manager, Alicia Millan whose signature below confirms receipt of these rights.the state’s words, verbatim · CDSS document, Apr 25, 2024

Type of visit: POC

Licensing Program Analyst (LPA), Natasha Persaud conducted an unannounced Plan of Correction visit. LPA was greeted and allowed entry into the facility by Staff, Jeffry Roque. LPA discussed the purpose of the visit with Staff, Maligaya Sunguad. LPA also contacted Administrator, Alicia Millan via telephone while at the facility but was unable to reach her and left a message. On 01/11/24, an Annual Required visit was conducted and deficiencies along with civil penalties were issued. On 02/29/24, LPA conducted a Plan of Correction visit and there was an outstanding deficiency regarding the administrator's certificate being expired. The correction was for the facility to appoint an interim administrator. Today, the facility still does not have a current administrator. No new deficiencies were issued today. Ongoing Civil Penalties were issued. An exit interview was conducted and a copy of this report along with Licensee Rights (LIC 9058 03/22) were provided to Staff, Maligaya Sunguad whose signature below confirms receipt of these rights.the state’s words, verbatim · CDSS document, Mar 28, 2024

Type of visit: POC

Licensing Program Analyst (LPA), Natasha Persaud conducted an unannounced Plan of Correction visit. LPA was allowed entry into the facility by Staff, Bob Gorospe. Administrator, Alicia Millan arrived during the visit. On 01/11/24, an Annual Required visit was conducted and deficiencies along with civil penalties were issued. On 02/02/24, the administrator, Alicia Millan submitted a request for an extension to complete the deficiencies cited to be completed by 02/15/24. The exception was approved through new correction date of 02/15/24. Today, LPA toured the facility, facility repairs were being worked on during today's visit. The following deficiencies have not been corrected: A current administrator appointed to the facility; Resident appraisal; Emergency and disaster training for staff; and No disaster drill conducted. Civil penalties are being issued for failure to correct and will be ongoing until corrected. No new deficiencies were issued today. Civil penalties were issued. An exit interview was conducted and a copy of this report along with Licensee Rights (LIC 9058 03/22) were provided to Alicia Millan whose signature below confirms receipt of these rights.the state’s words, verbatim · CDSS document, Feb 29, 2024

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Natasha Persaud conducted an unannounced Required Annual Inspection. LPA was greeted and allowed entry into the facility and conducted the visit with Staff, Paul Hernandez. LPA spoke with the administrator via telephone while at the facility. LPA, accompanied by staff, toured the interior and exterior of the facility, and inspected each room. The facility was not in good repair. The heater was broken, portable heaters were supplied to residents but they were still cold; mold in the bathroom along with holes; closet door broken off and leaned against the closet; kitchen sink cabinets falling apart and the rim around the sink needs caulking, causing it to leak; missing blinds in the living room; and most smoke detectors are broken and not affixed on the ceiling. Pathways were free of obstruction and slip hazards. Resident bedrooms contained the required furnishings. Doors, windows and screens, toilets, and showers were in working order. Extra linens were present, as well as Personal Protective Equipment. The facility had sufficient space and equipment to facilitate dining, laundry, visitation, meetings, and resident activities. Hot water temperature at taps accessible to residents were not compliant and measured at 135 F.. There was at least 2 days of perishable food, and at least 7 days non-perishable food present, all safely stored. Cooking/dining equipment and utensils were present. There were no sharp objects, toxic chemicals/poisons, or fireplaces accessible to residents. Medications were labeled, as required, and stored in locked areas. The First Aid kit was complete but there was no First Aid manual. No pools or bodies of water were observed on the premises. Per the licensee's staff, no firearms or ammunition are kept at the facility. Carbon monoxide detector, and emergency lighting were operable. The facility telephone was working but the phone kept dying because it possibly needed batteries. Continued on an LIC 809C. Not all required licensing postings were posted such as the Rights of Resident Council. An Emergency and Disaster Plan in accordance with law was not posted. Also, staff have not been trained on the disaster plan annually as required. The administrator certificate expired 10/03/21. The administrator stated the licensee has a current administrator certificate but after review, they were not current. There is currently no active administrator for the facility. Confidential resident information was posted. The liability insurance expired in 2019. LPA interviewed multiple staff and residents. LPA reviewed multiple staff and resident records/files. The staff files did not contain required training. Not all resident files contained a current resident appraisal, medical assessment, orders for half bed rails, an Absentee Notification Plan, and the Admission Agreement did not comply with law. Resident #1 (R1) is bedridden and unable to reposition themselves. The facility does not have a bedridden fire clearance. R1's physician's report indicated they had a prohibited health condition and the facility did not have an exception on file. Staff present were not associated to the facility but had a background clearance. Technical advisories were also issued. Civil penalties are being issued for fire clearance violation and criminal background associations. Deficiencies were observed or cited during today's annual inspection. An exit interview was conducted with Staff, Paul Hernandez to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided during the visit.the state’s words, verbatim · CDSS document, Jan 11, 2024

The state marks this report as 13 pages; the online copy we transcribed has 10. You can request the full file from the county licensing office.