Oakmont of Huntington Beach

Allegation investigated: Facility did not meet resident's dietary needs Facility did not communicate resident's change of condition to resident's responsible party Facility did not provide resident with medication as prescribed

On May 18, 2026, Licensing Program Analyst (LPA) Hiratsuka, contacted the facility via phone and email to deliver final findings regarding a complaint that was received on 09/16/2022. The time frame of the allegations is prior to the complaint received by the department Based on the information obtained during the course of the investigation, the Department is unable to determine the validity of the allegations listed above. Therefore, the allegations above are unsubstantiated. A finding that a complaint allegation is unsubstantiated means that, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. LPA is emailing this report to Regional Operations Specialist for signature. Unsubstantiatedthe state’s words, verbatim · CDSS document, May 18, 2026 · control 22-AS-20220916100319

Allegation investigated: Facility staff not properly supervising resident resulting in minor injuries. Facility staff not properly supervising resident resulting in multiple falls.

On May 18, 2026, Licensing Program Analyst (LPA) Hiratsuka, contacted the facility via phone and email to deliver final findings regarding a complaint that was received on 02/07/2023. The time frame of the allegations is prior to the complaint received by the department Based on the information obtained during the course of the investigation, the Department is unable to determine the validity of the allegations listed above. Therefore, the allegations above are unsubstantiated. A finding that a complaint allegation is unsubstantiated means that, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. LPA is emailing this report to Regional Operations Specialist for signature. Unsubstantiatedthe state’s words, verbatim · CDSS document, May 18, 2026 · control 22-AS-20230207125109

Allegation investigated: -Facility staff failed to provide meals to resident -Facility staff failed to administer medication to resident as prescribed

On May 18, 2026, Licensing Program Analyst (LPA) Hiratsuka, contacted the facility via phone and email to deliver final findings regarding a complaint that was received on 07/19/2022. The time frame of the allegations is prior to the complaint received by the department Based on the information obtained during the course of the investigation, the Department is unable to determine the validity of the allegations listed above. Therefore, the allegations above are unsubstantiated. A finding that a complaint allegation is unsubstantiated means that, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Unsubstantiatedthe state’s words, verbatim · CDSS document, May 18, 2026 · control 22-AS-20220719163319

Allegation investigated: Staff behavior poses as a risk to the residents while in care Staff forces medications onto residents while in care Residents are not afforded privacy while in care Staff mishandles residents medications while in care

On May 18, 2026, Licensing Program Analyst (LPA) Hiratsuka, contacted the facility via phone and email to deliver final findings regarding a complaint that was received on 09/08/2021. The time frame of the allegations is prior to the complaint received by the department Based on the information obtained during the course of the investigation, the Department is unable to determine the validity of the allegations listed above. Therefore, the allegations above are unsubstantiated. A finding that a complaint allegation is unsubstantiated means that, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Unsubstantiatedthe state’s words, verbatim · CDSS document, May 18, 2026 · control 22-AS-20210908150448

Type of visit: Case Management - Incident

Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit to conduct a Case Management visit. An Unusual Incident Report was received in the Regional Office on February 24, 2026. LPA was greeted and granted entry by the Concierge. LPA met with Executive Director (ED) Liana Foote and explained the purpose of the visit. It was reported on the Unusual Incident Report that Resident #1 (R1) had fraudulent activities on R1's debit cards. This was reported to the facility on February 23, 2026 by the Power of Attorney (POA) for R1. R1 has private caregivers from an outside agency which began at the end of January. ED notified Huntington Police Department #P26016990 and cross reported to the appropriate agencie and POA notifed the private home care agency and financial institution. This incident continues to be investigated by the Huntington Police Department LPA interviewed Resident #1 (R1), two witnesses and one staff member regarding the incident. LPA also obtained and reviewed copies of R1's: Resident Information form, Physician's Reports from 7/14/2025 and 1/12/2026, Pre-placement Appraisal, Individualized Service Plan and Advance Health Directive. Based on interviews and observations made during today’s visit, the facility appears to be in compliance with Title 22 Division 6 of the California Code of Regulations, no deficiencies cited on this date. An exit interview was conducted with Liana Foote, Executive Director and a copy of the report and LIC 811 were given at the time of the visit.the state’s words, verbatim · CDSS document, Mar 24, 2026

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Hanna Gough made an unannounced visit to the facility to conduct the required annual inspection. LPA was greeted and granted entry by staff. LPA met with Executive Director (ED) Liana Foote and discussed the purpose of the inspection. The facility currently has sixty-eight residents in care. The facility is a three story building with resident apartments, memory care unit, library, activity rooms, two dining rooms, kitchen, laundry room, medication rooms, offices, courtyard, and underground parking. The facility appears clean safe and sanitary. LPA observed the required departmental postings throughout the facility. LPA observed resident apartments had the required components and furnishings. LPA observed the toxins and chemicals to be in the locked housekeeping closets. LPA observed the common restrooms to be stocked with toilet paper and paper towels. LPA observed the showers to have non-slip flooring in the resident apartment restrooms. LPA tested the water in resident apartment restrooms to be between 99.6-105.4 degrees Fahrenheit. LPA observed the kitchen to be free of vermin. LPA observed the dining rooms in both the memory care unit and the assisted living unit to be clean. LPA observed a two day perishable and seven day nonperishable food supply on hand. LPA observed the knives to be stored in the main kitchen on the third floor in the assisted living unit of the facility. LPA observed that no knives were stored in the memory care unit and are brought over from the assisted living kitchen if needed and stored in a locked drawer. LPA observed the medication rooms in the memory care unit and the assisted living unit to have locked medication carts in the medication rooms. LPA observed the emergency food and water to be in the basement stored in supply closets. LPA observed the courtyard to have shaded seating for resident use in the memory unit and the assisted living unit. LPA observed fire extinguishers throughout the facility to be charged and with a service date of April 17, 2025. LPA and ED tested the response time of the signal system to be six minutes. Continue on LIC809-C LPA reviewed staff files and no discrepancies were observed. LPA reviewed resident files and no discrepancies were observed. LPA reviewed resident medications and no discrepancies were observed. LPA observed a fire drill last conducted on June 26, 2025. LPA observed the fire system to be tested annually by Cal Building Systems and passed the last inspection on April 29, 2025. Based on today’s observation one deficiency is being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted with ED Liana Foote and a copy of this report along with LIC809D and appeal rights were left at the facility.the state’s words, verbatim · CDSS document, Aug 26, 2025

Allegation investigated: -Staff do not obtain permission to enter residents rooms. -Staff do not ensure food served is of good quality. -Staff are restricting residents ability to have visitors. -Staff touched resident in an inappropriate manner.

Licensing Program Analyst (LPA) Ruth Martinez visited the facility to deliver findings for the investigation into the above identified complaint allegations. LPA arrive at facility was greeted and granted entry by staff. LPA spoke with Liana Foote, Executive Director and explained the purpose of the visit. Findings are based upon this investigation which included resident file review, tour of the physical plant of the facility and interviews conducted. It is alleged that staff do not obtain permission to enter residents’ rooms. File review for Admissions agreement page 11 section G1 Rights of entry stated: for your safety and comfort, Oakmont staff must be permitted to enter your Apartment to perform general housekeeping services, respond to emergencies, to show the apartment to prospective residents after a move out notice has been received or given, and to continued on LIC9099-C Unsubstantiated make repairs and improvements as Oakmont deems necessary or advisable. Therefore, additional locks are not permitted on the entrance door to your apartment. Whenever feasible, Oakmont staff will give you reasonable notice before entering your apartment. Interview with 5 of 5 residents stated that staff knock and announce themselves before entering their apartment. It is alleged that staff do not ensure food served is of good quality. LPA toured the facility kitchen, and it was observed that there were sufficient amount of quality and quantity of perishable and nonperishable food for residents. LPA observed food being prepped and staff preparing the food for the residents as well as rotisserie chicken being prepared for dinner. In addition, LPA obtained a copy of the facility weekly menu for review, everyday breakfast menu, everyday menu, signature breakfast specials and observed the food service to be well balanced with a variety of choices. LPA conducted interviews with the Executive Director and indicated that food delivery is resident have the choice to modify the menu to their liking as well as food being modified based on resident needs. Residents have the ability to choose from the variety of options offered out of the weekly menu. Interview with 5 of 5 residents stated that they didn’t have an issue with the food served and they have always been able to modify the food to their liking or request for something out of the menu. LPA toured the dining room, parlor, and bistro Tour of the dining and observed food being served, menu posted, and alternative menu posted. It is alleged staff are restricting residents’ ability to have visitors. Review of file admissions agreement page 13 section 8 states visits, and accommodation Oakmont encourages family visits and communication. Visitors are welcome at any time provided that they respect the right of other residents and staff and abide by visitation policies. Before any visitor stays in your apartment overnight you must notify the Executive Director in writing. All visitors must register at the front desk when entering the community. Interview with resident (R1) stated that they always have visitors and have never been told they can’t have visitors. My family and grandchildren come to see me, as well as some neighbors from my neighborhood. Interview with Executive Director stated that they encourage for residents to have visitors, but all visitors are required to sign in and out when coming in the facility. Continued on LIC9099-C It is alleged staff touched resident in an inappropriate manner. Complaint details indicate during shower assistance. Resident file review individualized services plan for R1 for bathing requires no assistance with showering/bathing. Resident will shower/bathe independently, no task required. Physician’s report indicates R1 has the capacity for self-care and does not require assistance for bathing. Interview with Executive Director stated that R1 is not in any shower assistance from staff and unless resident is in shower assistance staff do not assist a resident. Based on the information gathered during the investigation, interviews and review of all documents obtained, the Department is unable to ascertain if the allegation occurred as reported. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed Unsubstantiated. This report was reviewed with Administrator and a copy was furnished to the facility.the state’s words, verbatim · CDSS document, Apr 28, 2025 · control 22-AS-20250319150024

Type of visit: Case Management - Annual Continuation

On 09/20/2024, Licensing Program Analyst (LPA) Jenifer Tirre made an unannounced Annual Inspection Visit using the CARE inspection tool. Due to time constraints LPA was unable to complete visit. On today's date LPA has made unannounced visit to complete Annual Inspection. LPA was greeted by staff and granted entry after stating the purpose of the visit. LPA meet with Executive Director Christine Greenway for today's continued inspection. The facility is licensed for one hundred eleven (111) non-ambulatory residents, eight (8) Bedridden with approved hospice waiver for fifteen (15) residents. Currently, there are nine (9) Hospice residents present during today’s visit. Facility is a Four story building including basement. Facility has three floors of resident apartments. First floor has a secured Memory Care unit. Facility has Bistro area, fitness center, library, salon, computer/ activities room, dining room and movie theater. LPA conducted a tour of the physical plant accompanied by Executive Director, and the following was observed: There were no bodies of water on the premises. All rooms were inspected. Beds and bedding supplies were in operational condition, lighting was provided, and storage for the client's personal belongings was observed. Bed linens, comforters, and bath towels were available during the visit. LPA tested water temperature inside six resident bathrooms and were operational with water temperature measured at 105.0- 105.4 degrees F. A comfortable temperature of 78 degrees F. was maintained in the facility. LPA observed the facility to be furnished at the time of the visit. The kitchen was inspected, and sufficient perishable and non-perishable food was maintained adequately. LPA observed facility Emergency food and water supply and observed 25 dining kits, 24 breakfast food kits that make uo to 150 servings per box in each kit. LPA observed facility has two emergency water tanks with 2029 expiration date. Facility has multiple Fire extinguishers per floor and LPA observed 12 extinguishers which were fully charged, mounted and accompanied by a flashlight. CONTINUED ON 809C A review of the Medication Records Administration (MAR) was conducted for six residents, and LPA observed the records are in compliance. During the visit, LPA observed the facility's infection control practices. LPA observed screening protocols for visitors, staff, and residents, and sanitizing stations in common areas and restrooms. LPA observed the facility has supply of Personal Protective Equipment (PPE). All mandated inspection control posters were posted including Emergency Disaster Plan, Personal property/ theft policy, Personal Rights and compliance poster. LPA observed an Activities Calendar posted in activity room and common areas. LPA observed books, puzzles, games, computers with internet access and craft activities available for resident use as well as outside Garden area and dog park. LPA observed First Aid Kit was maintained. A working landline phone was operational at front reception. LPA observed the last fire drill inspection was conducted on October 25, 2023 by Cal Building Systems. Last Annual Fire inspection by Cal Building Systems included facility had tested & passed 244 operational smoke and carbon monoxide detectors in all floors bedrooms and common areas. Last Fire drill was conducted on 07/28/2024. The facility has current liability insurance on file effective 03/01/2024 - 03/01/2025. The facility is current on Community Care Licensing annual dues. A review of six residents (R1-R6) service files and Seven staff (S1-S7) personnel files revealed to be complete. The facility has the current administrator's certification on file for Christine Greenway # 7003850740 - Expiration 04/18/2026. No deficiencies during this inspection visit. An exit interview was conducted with Executive Director, and a copy of the report was provided.the state’s words, verbatim · CDSS document, Sep 27, 2024

Type of visit: Required - 1 Year

On 9/20/2024, Licensing Program Analyst (LPA) Jenifer Tirre conducted an unannounced required visit using the CARE Inspection Tool. LPA was greeted and granted entry by staff after stating the purpose of the visit. Executive Director (ED) Christine Greenway arrived to the facility to assist with inspection on today's date. The facility is licensed for one hundred eleven (111) non-ambulatory residents, eight (8) Bedridden with approved hospice waiver for fifteen (15) residents. Currently, there are nine (9) Hospice residents present during today’s visit. Facility is a three story building plus basement housing 44 apartments in the assisted living and 32 apartments in the memory care unit. At 9:00AM LPA toured inside and outside physical plant with Executive Director and reviewed staff files, observed emergency food & water, recorded water temperatures, began inspection tool kit, began resident interviews and observed Liability insurance, fire drill and observed Annual Fire Inspection logs. Due to time constraints, Annual Inspection needs a follow up visit to complete full inspection. LPA will conduct a follow up visit to complete inspection. LPA conducted exit interview with Executive Director Christine Greenwaythe state’s words, verbatim · CDSS document, Sep 20, 2024

Allegation investigated: Staff do not ensure resident's unit is free of bed bugs.

On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility to deliver updated findings in the investigation of the allegation listed above. LPA was greeted and granted entry by facility front desk staff after introducing himself and stating the purpose of the visit. Executive director Christine Greenway was notified of the visit and was present to assist. A prior visit was conducted on August 8, 2024. During the visit, LPA accompanied by facility staff conducted a tour of the facility, including memory care unit 101, the memory care medication room and records storage, memory care laundry area, 3rd floor kitchen and dining area as well as the assisted living medication room and records storage area on the second floor. Intervention reports from pest control visits conducted by vendor Ecolab on August 1, 2024 and follow-up inspection on August 5, 2024 were provided. CONTINUED ON FORM LIC9099-C Substantiated CONTINUED FROM FORM LIC9099 Regarding the allegation that Staff do not ensure resident's unit is free of bed bugs, the following has been concluded: After suspicion of the presence of a single bed bug was evidenced, facility staff conducted an inspection through its pest control vendor which corroborated the presence of bed bugs on one chair in resident's room 101. Staff interview stated the chair is usually being used by the resident's private caregiver. Resident was as a result temporarily exposed. As stated in staff interviews, a full body check was conducted finding no clear evidence of bites on the resident's person. Treatment of the unit was conducted after the inspection on August 1, 2024. The room had to be temporarily vacated by the resident and their private caregiver for the duration of the treatment as confirmed by a follow-up visit on August 5, 2024 which found no remaining evidence of bed bugs in the unit treated. LPA accompanied by facility staff conducted a tour of unit 101 and found the unit to be clean and in good repair. The presence of bed bugs in one of the facility's units is therefore confirmed even though it has since been addressed. As a result, the allegation is found to be Substantiated, meaning that the preponderance of evidence standard has been met. A type B deficiency is cited per Title 22 Division 6 of the California Code of Regulations. The deficiency is cleared during the present visit. An exit interview was conducted with facility staff and their regional management and a copy of this report along with appeal rights were provided to a facility representative.the state’s words, verbatim · CDSS document, Aug 30, 2024 · control 22-AS-20240731114029

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87303(a) · Plan of correction due date: Aug 31, 2024

Per CCR section 87303(a) The facility shall be clean, safe, sanitary and in good repair at all times. This requirement is not met as evidenced by the confirmed presence of bed bugs in one of the facility's units which necessitated a pest control intervention. This constitutes a potential risk to the health, safety and personal rights of individuals in care.the state’s words, verbatim · CDSS document, Aug 30, 2024

Plan of correction: Licensee is confirmed to have provided timely pest control services and treated the unit. Presence of bed bugs was confirmed to have been successfuly addressed. Deficiency cleared during the present visit.

Type of visit: Case Management - Other

On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility for the purpose of delivering an amended version of the complaint investigation report generated on August 8, 2024. Report was amended to update the findings of one of the allegations from Unfounded to Substantiated, leaving only one Unfounded allegation. LPA went over the amendment with facility Executive Director. An exit interview was conducted and a copy of this report was provided to a facility representative.the state’s words, verbatim · CDSS document, Aug 30, 2024

Allegation investigated: Facility is not providing special diet meals to residents diagnosed with diabetes. Facility is not providing adequate laundry services. Licensee does not ensure infection control practices are maintained. Resident records are not stored in a confidential manner.

On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility to conduct the initial investigation into the six allegations listed above. LPA was greeted and granted entry by facility front desk staff after introducing himself and stating the purpose of the visit. Executive director Christine Greenway was notified of the visit and was present to assist. During the visit, LPA accompanied by facility staff conducted a tour of the facility, including memory care unit 101, the memory care medication room and records storage, memory care laundry area, 3rd floor kitchen and dining area as well as the assisted living medication room and records storage area on the second floor. Intervention reports from pest control visits conducted by vendor Ecolab on August 1, 2024 and follow-up inspection on August 5, 2024. Documentation of the administrator certificate submission for Executive Director Greenway was also provided and reviewed. CONTINUED ON FORM LIC9099-C Unsubstantiated CONTINUED FROM FORM LIC9099 Regarding the allegation that Facility is not providing special diet meals to residents diagnosed with diabetes, the following has been concluded: Based on interview with facility kitchen staff as well as observation of the kitchen special diet information, meal service and resident interviews, it was determined that special diet residents are placing their orders via the facility caregivers prior to the meals being prepared. Diet-appropriate substitutions are made. Regarding the allegation that Facility is not providing adequate laundry services, the following has been concluded: During the facility visit, LPA accompanied by facility staff toured the dedicated laundry area used by memory care staff on the ground level as well as the assisted living laundry area which is located on the third floor of the physical plant. In both instances, the laundry areas observed are found to have clean, sanitary and odorless floor surfaces. Laundry equipment is also observed to be in good repair. Per a sample admission agreement reviewed and interview conducted, residents are receiving laundry services with no additional cost on a weekly basis. Regarding the allegation that Licensee does not ensure infection control practices are maintained: At the time of the visit, one final resident was stated by facility staff to be coming off of the mandated isolation period. Isolation signs as well as appropriate PPE for staff coming in was still present on the resident's unit doorstep. Per documentation provided, facility staff has been reporting cases to public health authorities and conducting the recommended measures to limit transmission. Regarding the allegation that Resident records are not stored in a confidential manner, the following has been concluded: Based on a complete tour of the facility's physical plant, resident records were observed to be kept in individual folders located in either the assisted living or the memory care medication rooms on the first and second level of the facility. Both locations are either accessed via staff keys or a back-up code or fob. The entry to both medication rooms was verified to be locked and inaccessible. No other records were present or observed in any other area of the facility at the time of the visit. Based on the above evidence, the four allegations listed are found to be Unsubstantiated, meaning that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. An exit interview was conducted and a copy of this report was provided to facility. CONTINUED FROM AMENDED FORM LIC9099-A Regarding the allegation that Facility does not have a certified administrator, the following has been concluded: LPA reviewed the listing of pending applications for the renewal of RCFE Administrator certifications maintained by the Department's Administrator Certification Bureau prior to the visit and verified that the facility's Executive Director was listed on the Department's pending applications currently in review. Proof of submission of a complete application dated December 12, 2023 was provided during the facility visit. The certification was at the time valid until April 18, 2024. A new certification number valid from April 19, 2024 until April 18, 2026 was issued by the Department. It is therefore confirmed that the facility's Executive Director is in possession of a valid RCFE Administrator certificate at the time of the visit. The allegation is therefore found to be Unfounded, meaning that the allegation is false, could not have happened and/or is without a reasonable basis. The Department has therefore dismissed the complaint. An exit interview was conducted and a copy of this report was provided to a facility representative.the state’s words, verbatim · CDSS document, Aug 8, 2024 · control 22-AS-20240731114029

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Jessica Cho arrived unannounced for the purpose to interview Staff #1 (S1) in connection to a complaint investigation at a different facility, Complaint Control #: 22-AS-20201109104853. LPA met with Executive Director Sandra Acosta-Louer and explained the reason for the visit. LPA interviewed S1 in the library during the visit. An exit interview was conducted with Executive Director Sandra Acosta-Louer, and a copy of this report including LIC811 were issued at the end of the visit.the state’s words, verbatim · CDSS document, Oct 27, 2023