New Vision Services Senior Living

Type of visit: Required - 1 Year

On 08/13/2026, Licensing program analyst (LPA) Marisa Chiarelli arrived to the facility unannounced to conduct a one year required inspection. LPA Chiarelli met with Gwendolyn Simons and explained the purpose of the visit. LPA Chiarelli and administrator toured the facility together to ensure the health and safety of residents in care. Areas toured included but not limited to, residents bedrooms, bathrooms, and kitchen. In the areas toured no immediate health, safety, or personal rights violations were observed. Staff and resident files were reviewed. Medication is kept in a locked room. LPA Chiarelli reviewed three residents medications. The common area was clean, odor-free and in good repair. All bedrooms had required furniture, bedding, and lighting. The bathrooms were clean and in good repair. The kitchen was clean and in good repair. Sharps are kept in a locked drawer. Food appears to be stored and prepared properly. Facility has required (7) seven-day non-perishable and (2) day perishable supply of food. The facility was observed to be at a comfortable temperature. First aid kit fully stocked and ready for emergency use. Fire extinguisher fully charged. Smoke and carbon monoxide detectors are all in working order. Hot water temperature measured within required Title 22 regulations of 105 degrees F and 120 degrees F. All employees requiring background checks are cleared. No pools/bodies of water are on the premises. No firearms are on premises. One deficiency is being cited on today's inspection, exit interview conducted and copy of report left with the administrator.the state’s words, verbatim · CDSS document, Aug 13, 2026

Type of visit: Required - 1 Year

On 08/07/2025 at 11:15am Licensing Program Analyst (LPA) Sarah Benson arrived at the facility unannounced to conduct a Required-1 Year inspection. LPA met with administrator Melissa Farley acting for Kenneth Williams (cert #7036191740 exp: 8-28-26) and explained the purpose of the visit. Administrator certificate is current. LPA Benson and administrator toured the facility together to ensure the health and safety of residents in care. Areas toured include but are not limited to eighteen (18) resident rooms, common areas, eighteen (18) bathrooms, kitchen, storage areas and back yard. Staff and resident files were reviewed. Medications were also reviewed. Medication is locked in a locked closet. The common area was clean, odor-free and in good repair. All bedrooms had required furniture, bedding, lighting and windows with screens. The bathrooms were clean. The kitchen was clean and in good repair. Cooking/dining equipment and utensils were present. Food appears to be stored and prepared properly. Facility has required (7) seven-day non-perishable and (2) day perishable supply of food. The facility was observed to be at a comfortable temperature. First aid kit fully stocked and ready for emergency use. Fire extinguisher fully charged. Smoke detectors are all operational. Hot water temperature did not measured within required Title 22 regulations of 105 degrees F and 120 degrees F. All employees requiring background checks are cleared. There is a schedule of activities planned for the clients. All required postings are displayed within the facility. No pools/bodies of water are on the premises. No firearms are on premises. No record of the last disaster drill. LPA interviewed one resident and one staff. The following deficiencies were observed (See LIC 809D) and cited from the California Code of Regulations, Title 22, and California Health and Safety Code. Failure to correct the deficiencies may result in civil penalties. Exit interview conducted, a copy of the report, and appeal rights provided to administratorthe state’s words, verbatim · CDSS document, Aug 7, 2025

Allegation investigated: Staff did not prevent the clients from engaging in inappropriate sexual behavior. Staff did not prevent a client from choking another client.

On 03/25/25 Donna Gurriere and Kayla Adkison, Licensing Program Analysts (LPAs) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 10/04/24. LPA Gurriere met with Michelle Smith, Manager and explained the purpose of the visit. Staff did not prevent the clients from engaging in inappropriate sexual behavior. During the interview process, the administrator, four staff persons and five residents were interviewed. Documents were obtained to include Physicians Reports, Individual Program Plans (IPPs), Emergency Information, Police Reports, Incident Reports, Appraisals and Needs and Admission Agreements. continued Unsubstantiated During the investigation, it was reported that there were three residents that were involved in sexual acts. Clients include Client 1, Client 2 and Client 3. It was reported that Client 1 and Client 2 agreed to have a consensual sexual contact. The clients, as adults, chose to have an intimate time in the privacy of the client’s bedroom. The clients have the right to choose and make a sound decision if they want to be together. The staff were not obligated to prevent the clients from being together. During the investigation, Client 1 and client 3 were involved in having consensual sexual contact. It was reported that Clients 1 and 3 had a romantic relationship and consented to having sex. The staff were not responsible in preventing the clients from choosing to be together. Although the above allegation mentioned may have happened, or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the above findings are Unsubstantiated. Staff did not prevent a client from choking another client. During the interview process, the administrator, four staff persons and five residents were interviewed. Documents were obtained to include Physicians Reports, Individual Program Plans (IPPs), Emergency Information, Police Reports, Incident Reports, Appraisal and Needs, and Admission Agreements. During the investigation, it was reported that client 1 and client 3 were involved in having consensual sexual contact in the privacy of the client’s bedroom. It was stated that during the sexual act, client 1 choked client 3. Client 3 did not consent to being choked and she began to vomit. Client 3 reported the incident to the staff persons and they contacted the Redding Police Department. Client 1 was charged with Felony Domestic Violence and Battery; client is pending sentencing. It was reported that Clients 1 and 3 had a romantic relationship and consented to having sex. The staff were not responsible for client 1 choking client 3. Although the above allegation mentioned may have happened, or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the above findings are Unsubstantiated.the state’s words, verbatim · CDSS document, Mar 25, 2025 · control 59-AS-20241004140643

Type of visit: Required - 1 Year

On 7/2/2024 at 09:00 AM Licensing Program Analyst (LPA) Sarah Benson arrived at the facility unannounced to conduct a Required-1 Year inspection. LPA met with Amber Greene Manager acting for administrator Kenneth Williams (cert #6009743740 exp.8-28-24) and explained the purpose of the visit. Administrator certificate is current. LPA Benson and Melissa Johnson administrator toured the facility together to ensure the health and safety of residents in care. Areas toured include but are not limited to nineteen (19) resident rooms, common areas, seventeen (17) bathrooms, kitchen, storage areas and back yard. Staff and resident files were reviewed. Medications were also reviewed. Medication is locked in a locked closet. The common area was clean and in good repair. All bedrooms had required furniture, bedding, and lighting. The bathrooms were clean and in good repair. The kitchen was clean and in good repair. Cooking/dining equipment and utensils were present. Food appears to be stored and prepared properly. Facility has required (7) seven-day non-perishable and (2) day perishable supply of food. The facility was observed to be at a comfortable temperature except room twelve (12) First aid kit fully stocked and ready for emergency use. Fire extinguisher fully charged. Smoke detectors are all operational. Hot water temperature measured within required Title 22 regulations of 105 degrees F and 120 degrees F. All employees requiring background checks are cleared. There is a schedule of activities planned for the clients. All required postings are displayed within the facility. No pools/bodies of water are on the premises. No firearms are on premises. The last disaster drill was conducted and documented on 6-1-24, the facility has been conducting drills every 3 months. The following deficiencies were observed (See LIC 809D) and cited from the California Code of Regulations, Title 22, and California Health and Safety Code. Failure to correct the deficiencies may result in civil penalties. Exit interview conducted and copy of report and appeal rights were provided to administrator.the state’s words, verbatim · CDSS document, Jul 2, 2024