Loving Heart Assisted Living

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Amy Rodgers conducted an unannounced Required Annual Inspection. The facility file was reviewed prior to the visit. LPA was greeted and allowed entry into the facility by House manager Patty Alonzo, to whom LPA discussed the purpose of the visit. According to the facility’s license, the facility has a maximum capacity of six (6) non-ambulatory residents of which one (1) can be bedridden. There is an approved separate building for up to 2 of the six (6) non- ambulatory residents on the facility site. LPA toured the facility's interior and exterior, inspecting each room. The facility was clean, sanitary, and in good repair. Pathways were free of obstruction and slip hazards. Resident bedrooms contained the required furnishings. Doors, windows, toilets, and showers were in working order. Extra linens and hygiene supplies were present, as well as Personal Protective Equipment. The facility had sufficient space and equipment to facilitate dining, laundry, visitation, meetings, and resident activities. . The hot water temperature at the taps accessible to clients was all compliant. There was at least 2 days of perishable food, and at least 7 days non-perishable food present, all safely stored. Cooking/dining equipment and utensils were present. There were no sharp objects, toxic chemicals/poisons, or open-faced heaters accessible to clients. Medications were labeled, as required, and stored in locked areas. No pools or bodies of water on the premises. Smoke alarms, carbon monoxide detectors, emergency lighting, and facility telephone were all working. First aid kit was complete and readily accessible. Required licensing postings were observed in visible areas of the facility. LPA interviewed staff and clients. LPA interviews did not raise any licensing concerns. LPA reviewed multiple staff and client records/files. Confidential records were stored in locked areas. (Continued on LIC809C) (Continued form LIc809) During a review of personnel records, LPA observed, and manager interview confirmed: Licensee did not ensure that Caregiver Staff #1 (S1) through Staff #8(S8) completed their CPR/First aide certificates, as was required. During a review of records, LPA observed, and manager confirmed: Licensee did not assure quarterly drills were conducted, nor documented. The last drill was documented in October 2025. Based on observation and interviews: Licensee staff were using baby monitors as additional monitoring for the second dwelling unit on site. Resident #1(R1) privacy was violated due to R1 being heard by staff 24 hours per day. Four(4) deficiencies were cited today per California Code of Regulations, Title 22 (see the attached LIC809-D pages) Plans of Correction were jointly formed with the Licensee staff. LPA also issued one (1) Technical Violation (TV) regarding a reassessment for a resident. (refer to the LIC9102-TV page). An exit interview was conducted with House Manger Patty Alonzo, to whom a copy of this report, the LIC809-D pages and the LIC9102-TV page were provided. The Licensee/Appeal Rights (LIC9058 03/22) were also provided during today’s visit.the state’s words, verbatim · CDSS document, Jul 14, 2026

The state marks this report as 7 pages; the online copy we transcribed has 6. You can request the full file from the county licensing office.

Type of visit: Case Management - Annual Continuation

Licensing Program Analyst (LPA) Amy Rodgers made an announced visit to the facility to conduct a case management visit to continue the annual inspection commenced on July 25, 2025. LPA identified herself, was granted entrance, and met with House Manager Patty Alonzo and consultant Henri Chazaud to whom she disclosed the purpose of the visit. According to the facility’s license, the facility has a maximum capacity of six (6) non-ambulatory residents, of which one (1) may be bedridden. This facility is divided into two dwellings which includes a separate additional dwelling unit (ADU) in the back of the property. During today’s visit, LPA, accompanied by Chazaud conducted a tour of the interior and exterior of the facility. LPA observed the facility was clean and in good repair. Pathways were free of obstruction and slip hazards. Required postings were observed. Resident bedrooms and bathrooms contained the required furnishings and safeguards. Water taps accessible to Residents in care measured with in regulation. Extra linens, hygiene supplies, and Personal Protective Equipment (PPE) were present.. Medications were housed in a locked cabinet. Cleaning supplies and other toxins were inaccessible to residents in care. There were no bodies of water on the facility property. The facility had ample space for activities, dining and visiting. Per house manager Alonzo, there are no firearms or other weapons on the facility premises. The facility had a 7-day supply of non-perishable and 2 days of perishable food. Based on today's continuation of the inspection, no deficiencies are being cited at this time. An exit interview was conducted, and this report was discussed with House Manger Alonzo and Consultant Chazaud who was advise a copy of the report and Licensee Appeal Rights will be provided after the conclusion of the visit. House Manger Alonzo signature on this form acknowledges receipt of reports.the state’s words, verbatim · CDSS document, Jul 31, 2025

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Amy Rodgers conducted an unannounced Case Management Visit to observe the physical plant. LPA was welcomed by, identified herself to, and and met with House Manager Patty Alonzo and consultant Henri Chazaud to whom she disclosed the purpose of the visit. On 9/27/2024, the Licensee submitted an LIC200 Application to the CCLD San Diego Regional Office (RO) requesting to add and Accessory Dwelling Unit (ADU), this will not increase their capacity. The facility’s floor plan changed in that the facility now includes a two (2) bedroom ADU, meant to accommodate two (2) to four(4) non-ambulatory residents. On 7/30/2025 , the local fire authority approved/granted an updated fire clearance, reflecting the facility was approved six (6) non-ambulatory residents of which one (1) may be bed-ridden. During today’s visit, LPA briefly toured the interior and exterior of the facility. The facility sketch/floor plan was consistent with the current layout of the facility. No deficiencies were cited for this increase capacity visit. This portion of the application process has been completed. The Licensee will be sent an updated license to reflect the new fire clearance after CCLD management’s final review and approval. An exit interview was conducted, and this report was discussed with House Manger Alonzo and Consultant Chazaud and a copy of the report and Licensee Appeal Rights will be provided after the conclusion of the visit. House Manger Alonzo signature on this form acknowledges receipt of reports.the state’s words, verbatim · CDSS document, Jul 31, 2025

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Amy Rodgers, made an unannounced visit to conduct the required One-Year Inspection. LPA Rodgers were granted entry into the facility by Patty Alonzo, House Manager. LPA identified herself and stating the purpose of the inspection. The facility serves 6 elderly residents, age 60 and above, all whom may be non-ambulatory, of which one (1) may be bedridden. During today’s visit, LPA spoke briefly to staff and residents. Due to time constraints, a return visit on a subsequent day is needed to complete the annual inspection. No deficiencies were cited during today’s visit. An exit interview was conducted with Care Patty Alonzo and a copy of this report was provided.the state’s words, verbatim · CDSS document, Jul 25, 2025

Type of visit: Post Licensing

Licensing Program Analyst (LPA), Amy Domingo conducted an announced Post Licensing visit. LPA was greeted and allowed entry into the facility by staff member Victoria Andrade and Arceli Songco, Administrator arrived shortly after LPA arrival. LPA stated the purpose of today’s visit, to inspect the facility to ensure that the facility is in compliance with the rules and regulations of California Code of Regulations, Title 22. The facility is licensed to serve six (6) Non-Ambulatory elderly residents; Ages 60 and above. A tour of the facility was conducted inside and out with the Administrator. LPA observed sufficient supply of linens and hygiene products. The facility temperature was 75 degrees at the time of the visit. Hot water temperature measured at 114 degrees Fahrenheit. Disinfectants, cleaning solutions, and poisons were inaccessible to residents during the time of the visit. All of the resident rooms were equipped with the required furnishings. Resident bathrooms were observed to be sanitary and equipped with the required supplies. Per the Licensee, there are no weapons and/or ammunition on the premises. No bodies of water were observed. Caregivers have current First Aid/CPR training and have criminal background clearances. The facility was stocked with a 2 day supply of perishable and a 7 day supply of nonperishable food items. The food was observed properly stored. Medications are centrally stored in a locked cabinet and administered according to the label instructions. LPA observed required postings in a prominent place in the facility. Based on today's visit, there were no deficiencies observed at this time in the areas evaluated. An exit interview was conducted and a copy of this report along with Licensee Rights (LIC 9058 03/22) was provided to Areceli Songco, Administrator, whose signature below confirms receipt of these rights.the state’s words, verbatim · CDSS document, Oct 9, 2024

Type of visit: Office

COMP II by CAB successfully completed Method: Phone Call at CAB Applicant/administrator participated in COMP II at CAB telephone call with analyst at CAB. Identification of the applicant and administrator was verified by presenting photo ID via phone. During COMP II, applicant and administrator confirmed the understanding of Title 22. Component II was successfully completed. Applicant and administrator were advised to email/fax signed LIC 809 with copy of photo ID to CAB. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Staff qualifications and responsibilities 3. Applicant and Administrator qualifications 4. Program policy: Abuse, admission agreement, medication management, reporting incidents to CCL, restricted & prohibited conditions 5. Grievances, Complaints, Community resources 6. Physical plant, food service 7. Application document review and technical assistance: Criminal record clearance, Health screening, Fire clearance, First Aid/CPR certificate, Administrator certificate, Financial verification, Pre-licensing inspection, Compliance history, Control of propertythe state’s words, verbatim · CDSS document, May 31, 2024