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Loving Hands

Small home·Licensed for 5·Brentwood, California

Licensed since 2022Licence #79201205
(925) 330-5129From the state roster · September 27, 2026Plan a visit
  • Care approvals on fileWheelchair · HospiceState licensing record · September 27, 2026
  • Estimated starting rate$4,850 a monthCovelight estimate · likely $3,950–$5,950
  • Home sizeLicensed for 5Small care home · a licensed care home (RCFE)
  • Room at the last state visit4 of 5 beds occupiedJuly 17, 2024 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitAugust 27, 2025CDSS inspection record

Loving Hands is a small care home in Brentwood — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 5 residents since 2022. Dementia care and bedridden care are not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Loving Hands

Is Loving Hands licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is Loving Hands licensed for?

5 residents — a small home, per CDSS records as of September 27, 2026.

Has Loving Hands been cited?

0 Type A and 1 Type B citation since 2022, per CDSS records as of September 27, 2026. Those records count 7 state visits over the same years.

Is Loving Hands still open?

This license was on the CDSS roster as of September 28, 2026.

What does Loving Hands cost?

$4,850 a month to start is a Covelight estimate, likely $3,950–$5,950. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 24 small homes and similar homes within 17 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 33 other homes of a similar licensed size across Contra Costa County that publish a starting rate, the middle half runs $3,500 to $5,825 a month, and the middle figure is $4,500 (n = 33 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Loving Hands take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by B & D Morales Corporation, per CDSS records as of September 27, 2026.

Is there a hospital nearby?

Kaiser Foundation Hospital - Antioch is 2 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Loving Hands keep a resident on hospice?

Hospice care is approved on this license, per CDSS records as of September 27, 2026.

Loving Hands license and inspection record

  • Name on the license: “LOVING HANDS”, per the CDSS roster as of May 25, 2025.
  • License #79201205. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 5 residents — a small home, per CDSS records as of September 27, 2026.
  • Licensed to B & D Morales Corporation, per CDSS records as of September 27, 2026.
  • First licensed in 2022, per CDSS records as of September 27, 2026.
  • 7 state inspection visits since 2022, per CDSS records as of September 27, 2026.
  • 0 Type A and 1 Type B citation on file since 2022, per CDSS records as of September 27, 2026. The same records count 7 state visits in that period.
  • 1 complaint and 1 substantiated allegation on file since 2022, per CDSS records as of September 27, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is August 27, 2025, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 4 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved by the state
  • BedriddenNot on file · ask the home

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR 5 AMBULATORY, OF WHICH 4 MAY BE NON-AMBULATORY. NON-AMBULATORY TO RESIDE IN BDRM'S 3 AND 4 ONLY. HOSPICE CARE WAIVER GRANTED FOR 5 RESIDENTS.

935 - ELDERLY

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Covelight estimate

$4,850a month to start

Likely $3,950–$5,950

From 24 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$4,850a month

Likely $3,950–$6,150

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$4,850likely $3,950–$5,950

    Covelight’s estimate starts from the rates 24 small homes and similar homes within 17 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,950–$6,150
$4,850
First monthWith a one-time move-in fee · likely $4,650–$9,250
$6,850
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 24 small homes and similar homes within 17 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

24 homes like this within 17 miles publish starting rates mostly between $3,200–$6,300.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 24 nearby homes behind this estimate

Where it is

  • 2621 Presidio Dr, Brentwood, CA 94513Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2022, the state has filed 6 documents for this home, and its records count 7 visits since 2022. The most recent is a facility evaluation report, dated August 27, 2025.

On file since
2022
State visits
7
Most recent visit
August 27, 2025
Occupied · July 17, 2024 visit
4 of 5 bedsa count on that day, not an opening

We hold 1 complaint report the state published for this home, dated July 17, 2024. 1 of the 1 carries the state's recorded outcome word: “Substantiated” (1). 1 includes the transcribed allegation the state investigated, word for word. Summary composed by computer from the 1 complaint report below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations1typical 0
  • Substantiated allegations1typical 0
  • Total complaints1typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2022.

Year by year
YearVisitsDocumentsSubstantiated2025110202422120232202022110

The last 36 months — 3 of 6 documents

The full record on the state’s site →
20251 state visit · 1 document
Aug 27, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On 08/27/2025 at 9:50AM, Licensing Program Analyst (LPA) T. Syess-Gibson conducted an unannounced 1-Year Required inspection. LPA met with Ma Mercedes Morales, Administrator, and explained the purpose of the visit. Facility has census of 4. The facility’s fire clearance was approved for one (1) ambulatory and four (4) non-ambulatory residents. LPA toured the facility with Administrator including but not limited to bedrooms, bathrooms, kitchen, common area and back yard. The facility consists of four (4) bedrooms one (1) occupied by staff and three (3) bathrooms. All outdoor and indoor passageways are kept free of obstruction. LPA did not observe any bodies of water. A comfortable temperature is maintained at 75 degrees Fahrenheit. LPA observed lighting in all rooms is adequate for the comfort and safety of the residents. The hot water temperature in the resident’s shared bathroom was measured at 135.2 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of 7-day supply of non-perishable and 2-day of perishable foods. Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last serviced on 08/20/2025. Emergency Disaster Plan was last posted on 09/02/2024. First aid kit was observed to be complete. Fire drill was last conducted on 08/02/2025. Continued LIC809C. Continued from LIC809. Four (4) staff records were reviewed; they were current and complete. LPA reviewed all four (4) resident records, four (4) out four (4) were missing appraisal needs and service plans. LPA also reviewed P&I and Medications during visit. LPA requested updated copies of the following documents to be submitted to CCLD by 09/03/2025. LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Surety Bond Current Administrator’s Certificate Updated facility sketch Continue on LIC809C... Continued from LIC809C The following deficiencies were cited during visit: At 10:27AM, LPA observed hot water in residents shared restroom was 135.2 Degrees Fahrenheit At 10:43AM, LPA observed R2 has a bed with a full bed rail At 11:37AM, LPA observed R2 does not have physician order for full bed rail in R2's file. At 12:02PM, LPA observed during file review four (4) out of four (4) residents did not have appraisal needs and service plans Deficiencies cited per Title 22 California Code of Regulations and listed on LIC809D. Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted. Appeal rights and a copy of this report provided to Ma Mercedes Morales.the state’s words, verbatim · CDSS document, Aug 27, 2025
20242 state visits · 2 documents
Sep 10, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On 09/10/2024 at 10:47AM, Licensing Program Analyst (LPA) T. Syess-Gibson conducted an unannounced 1-Year Required inspection. LPA met with Caregiver Lilibeth Padrid, spoke with Administrator, Mamercedes Morales via telephone, and explained the purpose of the visit. The Administrator arrived at 11:42AM . Administrator Certificate is currently in pending status of processing. Facility has census of 4. The facility’s fire clearance was approved for one (1) ambulatory and four (4) non-ambulatory residents. LPA toured the facility with Administrator including but not limited to bedrooms, bathrooms, kitchen, common area and back yard. The facility consists of four (4) bedrooms one (1) occupied by staff and three (3) bathrooms. All outdoor and indoor passageways are kept free of obstruction. LPA did not observe any bodies of water. A comfortable temperature is maintained at 73 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 116.6 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of 7-day supply of non-perishable and 2-day of perishable foods. LPA interviewed 2 staff members during visit. Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last purchased on 08/28/2024. Emergency Disaster Plan was last posted on 09/04/2024. First aid kit was observed to be complete. Fire drill was last conducted on 09/02/2024. Continued LIC809C. Continued from LIC809. Four (4) staff records were reviewed. LPA reviewed all four (4) resident records, and they were current and complete. LPA also reviewed P&I and Medications during visit. LPA requested updated copies of the following documents to be submitted to CCLD by 09/17/2024. · LIC 308 Designation of Administrative Responsibility · LIC 309 Administrative Organization · LIC 500 Personnel Report · LIC 610E Emergency Disaster Plan · Liability Insurance · Surety Bond · Current Administrator’s Certificate No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Sep 10, 2024
Jul 17, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff do not keep the facility free from pests

On XX/XX/2024 at 10:00AM, Licensing Program Analysts (LPAs) J. Clancy-Czuleger arrived unannounced to deliver findings for the above allegations. LPA explained the purpose of the visit with Administrator Mercedes Morales. On the allegation: Staff do not keep the facility free from pests. Based on observation and interviews LPA observed live small cockroaches in R1’s bedroom by the nightstand and by the behind a picture frame that was sitting on the ground next to the nightstand. Based on LPA’s interviews and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22 has been cited. Exit interview conducted. A copy appeal rights, and this report provided. Substantiated ... Continued from LIC 9099-A On the allegation facility Staff mishandled a resident's personal belonging. Based on interviews, S1 stated that R1’s glasses did accidentally break. S1 stated that she did send in a request to a replacement to R1’s optometrist and is waiting to hear back. On the allegation facility Staff do not have planned activities for a resident. Based on record review and interviews the facility has a calendar of group events for the residents. S1 also explained that many of the residents participate in day programs either virtually or in person. On the allegation facility Staff are mishandling a resident's medication. Based on record review R1 is on 12 medications. LPA reviewed R1’s Medication Administration Records and did not observe any issues. On the allegation facility staff do not seek timely medical attention for a resident. Based on interviews with staff they stated that when residents need medical attention, they provide first aid and call 911. On the allegation facility resident sustained an unexplained injury while in care. She did not have a wound on her elbow. S1 stated that she had a wound on her hand, due to a behavior of rubbing her hand on her face repetitively and a pressure injury on her left butt cheek. S1 explained that they had wound care nurses who were providing the care to the wound. Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Jul 17, 2024 · control 15-AS-20240610161837

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87303(a) · Plan of correction due date: Jul 31, 2024

The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors Based on observation, the licensee did not comply with the section cited above by pests in the facility which poses/posed a potential health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Jul 17, 2024

Plan of correction: The facility agrees to schedule regular pest control visits to come to the facility. Proof of correction will be sent to CCLD by POC date.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.
Open CDSS facility search ↗Report a record errorOperate this home? Respond or correct, free →

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?
Print a visit sheetCompare saved homesOpen saved homes

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