Love You More Residential Villa

Allegation investigated: Staff did not prevent a resident from hitting another resident in care. Staff did not allow law enforcement access a resident in care.

Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced initial complaint visit to this facility to investigate the above allegations. LPA met with the administrator, Armine Marie Jimenez, and explained the reason for the visit. --- Staff did not prevent a resident from hitting another resident in care. It was alleged that Resident #1 (R1) was hit by another resident whose name is unknown. To investigate the allegation, LPA requested documents at around 10:30a.m., interviewed two (2) staff from around 11:00a.m. to 12:15p.m. and four (4) residents from around 12:15p.m. to 12:45p.m. A review of Facility Register of Clients does not list Resident #1 (R1) as one of the clients currently in the facility. A review of Department's records shows there are no serious incident reports filed for the resident in question. During interviews, both staff stated they do not know anyone by R1’s name. (CONT. LIC9099-C) Unfounded They stated no one has ever been admitted to the facility by that name. Staff added since opening they have not had any incident involving physical contact between residents. During interviews, all residents stated they do not know anyone by R1’s name and have not witnessed anyone being assaulted. ------ Staff did not allow law enforcement access a resident in care. It was alleged that staff would not allow the officer to enter the facility. To investigate the allegation, LPA requested documents at around 10:30a.m., interviewed two (2) staff from around 11:00a.m. to 12:15p.m. and four (4) residents from around 12:15p.m. to 12:45p.m. A review of Department's records shows there are no serious incident reports filed for the resident in question involving law enforcement. During interviews, both staff stated they are not aware of any law enforcement being dispatched to the facility or deny their entry. During interviews with residents, they all stated they are unaware of law enforcement being denied entry. The investigation revealed that R1 identified in this complaint does not reside at this facility. The department has investigated the complaint alleging staff did not prevent a resident from hitting another resident in care and staff did not allow law enforcement access a resident in care. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without reasonable basis. We have therefore dismissed the complaint. The complaint is deemed unfounded at this time. No health and safety hazards noted during the visit. Exit interview conducted. Copy of this report issued.the state’s words, verbatim · CDSS document, May 20, 2026 · control 31-AS-20260515131712

Type of visit: Prelicensing

At 9:45 AM, Licensing Program Analyst (LPA), Huma Rahimi conducted an announced Pre-Licensing visit to the above facility and met with Armine Marie Jimenez, Administrator/Licensee, and explained the reason for the visit. At the time of this visit LPA did not observe any residents present in the facility. Fire Clearance dated 09/22/2025 and received for five (5) Non-ambulatory residents and one (1) bedridden in room #2. The purpose of today’s visit is to inspect the facility to ensure that the facility is in compliance with rules and regulations under California Code of Regulations, Title 22, Division 6. The facility is a single-story building. Today's site visit consisted of LPA touring the physical plant inside and outside and observed the following: KITCHEN: The facility has a Kitchen area that is equipped with a refrigerator, oven, and a sink. Stove was observed in a good working condition. At 9:50 AM, LPA observed adequate supplies of perishable and nonperishable food and dining ware to accommodate a maximum capacity of six (6). All knives and sharps are observed to be locked in a kitchen drawer and inaccessible to residents. LPA also observed that additional knives will be kept locked under the kitchen sink. A Fire Extinguisher was observed and last purchased on 09/02/2025. It was observed handing on the wall by the main entrance. MEDICATION ROOM: The centrally stored medication will be kept in the in the locked cabinet in the laundry area. Facility staff and residents files will be kept locked in the same cabinet. BEDROOMS: There are three (3) bedrooms designated for residents use. All three (3) bedrooms are share. LPA observed that all bedrooms are furnished with beds, dressers and required bedding and linen. The bedrooms have sufficient closet space and have sufficient lighting. Auditory alarms were tested and observed to be operational. The facility will have an awake staff. Continue on LIC 809C BATHROOMS: There are two (2) bathrooms at the facility. One of the bathrooms is attached with bedroom #1. LPA observed all bathrooms are clean and in a good repair. Properly supplied with toilet papers, soap and paper towels. LPA observed appropriate grab bar and had non-skid mat The water temperature was noted at 120.0°. LAUNDRY ROOM: The laundry room is located next to the kitchen. The laundry area has two hanging cabinets with locks and all laundry detergents and other cleaning supplies will be kept locked and inaccessible to residents in care. The washer/dryer appear to be in good working condition. COMMON AREAS: The facility maintains a comfortable temperature at 68°F. The living room and dining area appeared clean and were properly furnished and has a television. No obstructions and or tripping hazards throughout the facility. LPA observed a working telephone for the facility. SURROUNDING GROUNDS: The facility has sufficient backyard space. LPA observed appropriate outdoor furniture in the backyard that can accommodate up to six (6) residents. A separate kitchen area is also located in the backyard. LPA observed two exits at the rear of the facility; however, these exits will not be used by residents in care. The facility is attached to an Adult Residential Facility (ARF), Goddess Touch Assisted Living, license number 197610835, and both rear exits are designated for use by the ARF. LPA observed two additional exits located at the front of the facility, which will serve as the primary exits for residents in care. There is no swimming pool or other bodies of water on the premises. All exits were observed to be free of obstruction and hazards. Garage/Storage: The facility does not have a garage; however, one (1) extra locked storage was observed in the which the facility will keep extra supplies of the facility. SMOKE DETECTORS/CARBON MONOXIDE. Smoke detectors and carbon monoxide were connected together and located throughout the facility. At 10:20 AM, they were tested and observed to be operational. Component III was conducted with the Licensee/Administrator. Facility is in compliance with Title 22 Regulations at this time. This report will be forwarded to the Centralized Application Bureau (CAB) and be notified by the CAB Analyst when your license has been approved. Exit interview was conducted and with a copy of this report was provided to the Applicant/Licenseethe state’s words, verbatim · CDSS document, Dec 18, 2025

Type of visit: Office

COMP II by CAB successfully completed Method: Phone Call at CAB Applicant/administrator participated in COMP II at CAB telephone call with analyst at CAB. Identification of the applicant and administrator was verified by presenting photo ID via phone. During COMP II, applicant and administrator confirmed the understanding of Title 22. Component II was successfully completed. Applicant and administrator were advised to email/fax signed LIC 809 with copy of photo ID to CAB. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Staff qualifications and responsibilities 3. Applicant and Administrator qualifications 4. Program policy: Abuse, admission agreement, medication management, reporting incidents to CCL, restricted & prohibited conditions 5. Grievances, Complaints, Community resources 6. Physical plant, food service 7. Application document review and technical assistance: Criminal record clearance, Health screening, Fire clearance, First Aid/CPR certificate, Administrator certificate, Financial verification, Pre-licensing inspection, Compliance history, Control of propertythe state’s words, verbatim · CDSS document, Nov 12, 2025