Heart & Hand

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) David Roman conducted an unannounced Required Annual Inspection. The facility file was reviewed prior to the visit. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Administrator, Jeniffer Thomason. House Manager, Priscilla Felix was also present during the annual visit. According to the facility’s license, the facility has a maximum capacity of (14) fourteen clients, of whom all may be non-ambulatory and six (6) of which may be bedridden and has a hospice waiver for two (2). Along with facility staff LPA toured the interior and exterior of the facility and inspected each room. The facility was sanitary, and in good repair. Pathways were free of obstruction and slip hazards. Resident bedrooms contained the required furnishings. Doors, windows, toilets, and showers were in working order. The facility had sufficient space and equipment to facilitate dining, laundry, visitation, meetings, and resident activities. Cooking/dining equipment and utensils were present. There were no toxic chemicals/poisons accessible to clients. Medications were labeled, as required, and stored in locked areas. Water temperature was measured at 120 degrees F. No pools or bodies of water on the premises. Per Licensee, Jeniffer Thomason no firearms or ammunition are kept at the facility. Smoke/carbon monoxide detectors, emergency lighting, and facility telephone were all working. Fire extinguishers were present. First aid kits were complete and readily accessible. Resident records reviewed had required documentation of physical assessments, consent forms, identification forms, POA contact information, medications etc. Staff records reviewed contained required documentation, training's, and background clearances. An exit interview was conducted with Administrator, Jeniffer Thomason, to whom a copy of this report and the Licensee/Appeal Rights were provided during the visit.the state’s words, verbatim · CDSS document, May 7, 2026

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Amy Rodgers, made an unannounced visit to conduct the required One-Year Inspection. LPA Rodgers were granted entry into the facility Licensee Jennifer McGrew-Thomason, after identifying herself and stating the purpose of the inspection. The facility serves 14 elderly residents, age 60 and above, all whom may be non-ambulatory. LPA was accompanied by Register Nurse Patricia Diaz for a tour of the facility which was conducted inside and out and included a sample of resident units, the dining area and recreation rooms. Exterior and interior passageways were free from obstructions. Signal system is present and was operational. Resident and facility room temperatures were within a comfortable range. Each resident had clean and sufficient bed linens, towels, and washcloths. All residents’ rooms were equipped with required furnishings. Lighting was present in the bedrooms. Residents’ bathrooms were observed to be sanitary and operational. Toilets and showers were equipped with grab bars. Food menus and activities schedule were posted. There was at least 2 days of perishable food, and at least 7 days non-perishable food present, all safely stored. Cooking/dining equipment and utensils were present. There were no sharp objects, toxic chemicals/poisons, fireplaces, or open-faced heaters accessible to clients. The medication were stored in a locked area, labeled and kept in compliance with label instructions. LPA interview confirmed the licensee provides assistance in meeting medical and dental needs. [Continued on 809-C] [Continued from 809] LPA interviewed multiple staff and clients. LPA reviewed multiple staff and client records/files. The interviews did not raise any significant licensing concerns. The reviewed files contained all required documents. LPA also conducted a review of In-service training procedures. At the time of visit, LPA observed that residents were being treated with dignity by staff, and there were sufficient staff on duty to meet resident’s needs. A final exit interview and a copy of this report, Licensee/Appeal Rights - LIC 9058 (rev. 01/16), were provided to , Licensee Jenniifer McGrew-Thomason , whose signature on this form acknowledges receipt of these documents.the state’s words, verbatim · CDSS document, Feb 28, 2024