Illustration — no photo of this home on file yet

Harbor at Hillsdale Senior Living

Large community·Licensed for 175·San Mateo, California

LicensedLicence #415601233
  • Care approvals on fileWheelchair · Dementia · Hospice · BedriddenState licensing record · September 27, 2026
  • Estimated starting rate$5,550 a monthCovelight estimate · likely $4,350–$7,050
  • Home sizeLicensed for 175Large care community · a licensed care home (RCFE)
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitSeptember 11, 2026CDSS inspection record

Harbor at Hillsdale Senior Living is a large care community in San Mateo — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 175 residents.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Harbor at Hillsdale Senior Living

Is Harbor at Hillsdale Senior Living licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is Harbor at Hillsdale Senior Living licensed for?

175 residents — a large community, per CDSS records as of September 27, 2026.

Has Harbor at Hillsdale Senior Living been cited?

0 Type A and 0 Type B citations, per CDSS records as of September 27, 2026.

Is Harbor at Hillsdale Senior Living still open?

This license was on the CDSS roster as of September 28, 2026.

What does Harbor at Hillsdale Senior Living cost?

$5,550 a month to start is a Covelight estimate, likely $4,350–$7,050. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 15 communities with 50 or more beds within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 20 other homes of a similar licensed size across San Mateo County that publish a starting rate, the middle half runs $4,725 to $8,107 a month, and the middle figure is $6,385 (n = 20 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Harbor at Hillsdale Senior Living take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Bingo Opco Gp LLC;Calson Care San Mateo LLC, per CDSS records as of September 27, 2026.

Is there a hospital nearby?

San Mateo Medical Center is 1.3 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Harbor at Hillsdale Senior Living keep a resident on hospice?

Hospice care is approved on this license, covering up to 30 residents, per CDSS records as of September 27, 2026.

Harbor at Hillsdale Senior Living license and inspection record

  • Name on the license: “HARBOR AT HILLSDALE SENIOR LIVING”, per the CDSS roster as of June 12, 2026.
  • License #415601233. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 175 residents — a large community, per CDSS records as of September 27, 2026.
  • Licensed to Bingo Opco Gp LLC;Calson Care San Mateo LLC, per CDSS records as of September 27, 2026.
  • First licensed: the year is not on file — the roster carries no first-license date for it. Ask: “When did this license start?”
  • 6 state inspection visits on file, per CDSS records as of September 27, 2026.
  • 0 Type A and 0 Type B citations on file, per CDSS records as of September 27, 2026.
  • 0 complaints and 0 substantiated allegations on file, per CDSS records as of September 27, 2026.
  • The most recent state visit on file is September 11, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 175 residents
  • Dementia / memory careApproved by the state
  • Hospice careApproved · covers up to 30 residents
  • BedriddenApproved · covers up to 50 residents

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR 175 NON-AMBULATORY OF WHICH 50 MAY BE BEDRIDDEN IN ANY ROOM. HOSPICE WAIVER FOR 30.

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 30 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 27, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

Covelight estimate

$5,550a month to start

Likely $4,350–$7,050

From 15 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$5,550a month

Likely $4,350–$7,200

With a studio and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$5,550likely $4,350–$7,050

    Covelight’s estimate starts from the rates 15 communities with 50 or more beds within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,350–$7,200
$5,550
First monthWith a one-time move-in fee · likely $5,200–$10,150
$7,550
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 15 communities with 50 or more beds within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

15 homes like this within 10 miles publish starting rates mostly between $4,950–$11,200.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 15 nearby homes behind this estimate

Where it is

  • 2883 S Norfolk St, San Mateo, CA 94403Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2025, the state has filed 6 documents for this home, and its records count 6 visits. The most recent is a facility evaluation report, dated September 11, 2026.

On file since
2025
State visits
6
Most recent visit
September 11, 2026

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 1
  • Substantiated allegations0typical 2
  • Total complaints0typical 6

“Typical” is the statewide median across the 1,354 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations.

Year by year
YearVisitsDocumentsSubstantiated20264402025120

The last 36 months — 6 of 6 documents

20264 state visits · 4 documents
Sep 11, 2026Facility evaluation reportReport on file

Type of visit: Case Management - Legal/Non-compliance

On 09/11/2026, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced case management - legal/non-compliance visit in response to and as per Stipulation/Waiver/Order dated 11/29/23. LPA met with administrator Jasmine Seiffert. LPA Vado observed the following per the Stipulation/Waiver/Order: 1. Secure storage of cleaning compounds, detergents and poisons in the MC (Memory Care) prep kitchen. Main kitchen and locked rolling carts in storage room are observed as secured. 2. Proper labeling of cleaning compounds, detergents and poisons in kitchen and MC prep kitchen. 3. Appropriate signs in main and MC kitchen and dining rooms that food and beverage containers can only be used for food and beverages. This is observed in both MC and the main dining room 4. Staffing in memory care unit of 4 caregivers for 32 MC residents and 1 housekeeper in this area. 6. LPA observed the posting of the Stipulation/Waiver/Order dated 11/29/23 in a framed box near courtyard door near the activity room This report is reviewed with Jasmine Seiffert and a copy is provided on this day. No deficiency cited.the state’s words, verbatim · CDSS document, Sep 11, 2026
Jul 6, 2026Facility evaluation reportReport on file

Type of visit: Case Management - Other

On 07/06/2026, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced case management - other visit regarding an order to an individual of immediate exclusion received. LPA met with memory care director Barenadette Kang and administrator Jasmine Seiffert and explained the purpose of today's visit. During today's visit, LPA met with the memory care director and administrator to discuss the order regarding a staff member (S1). LPA Vado provided the letter in person regarding S1 and discussed the letter. The administrator confirmed that S1 never worked in the facility. She confirms that S1 was in the process of being hired but was never fully hired and has not been at the facility. She also provided evidence that S1 has been disassociated from the facility via the Guardian system. LPA also confirmed this information with the memory care director Bernadette Kang that S1 is not present and not working in memory care or in the assisted living portion of the facility per observations made and records reviewed. This report is reviewed and discussed with the memory care director and a copy is provided.the state’s words, verbatim · CDSS document, Jul 6, 2026
Jun 24, 2026Facility evaluation reportReport on file

Type of visit: Case Management - Other

On 06/24/2026, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced case management - other visit. LPA met with administrator Jasmine Seiffert and explained the purpose of today's visit. During today's visit LPA Vado delivered an amended LIC9099D page associated with the visit conducted on 06/17/2026 to correct a typographical error. LPA delivered the corrected page to the administrator and showed where the correction was made. No citations issued. Report is reviewed with Jasmine and a copy is provided.the state’s words, verbatim · CDSS document, Jun 24, 2026
May 4, 2026Facility evaluation reportReport on file

Type of visit: Case Management - Legal/Non-compliance

On 05/04/2026, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced case management - legal/non-compliance visit in response to and as per Stipulation/Waiver/Order dated 11/29/23. LPA met with Jasmine Seiffert and explained the purpose of today's visit. 1. Documentation that administrator received 25 hours of live virtual training and 15 hours of online self-study in January and February 202 from a local vendor approved by CDSS Administrator Certification Unit on: a. Proper handling of hazardous materials, including how to store, who can/should handle, how to identify, how to dispense, and how to catalogue hazardous materials. b. Emergency planning, including methods for ensuring that every substitute administrator is prepared to function as an administrator, methods to ensure that staff are aware of their roles in an emergency, what role Poison Control has in emergencies. c. Facility staffing levels/resource allocation, including creation of staffing schedules to have the appropriate level of staffing at all times. d. Communication with emergency services, including development of a system and incident command process in the event of an emergency and clear assignment of communication between staff and emergency responders, as well as the importance of disseminating correct and truthful information to emergency responders. Continued on next page. Page 2 2. Documentation of quarter 1 training and of 5 staff who were trained on how to respond when a resident ingests a cleaning product or other hazardous material. 3. Written acknowledgements of new and current residents that they have received copies of Stipulation and amended accusation are maintained. LPA observed 5 resident acknowledgements on this day. Administrator Jasmine Seiffert acknowledges conditions of Stipulation, including additional staff training and reporting requirements. LPA Vado received copies of training records on this day. LPA reviewed the hazardous communications training materials on this day. No deficiencies cited. Report is reviewed with administrator Jasmine Seiffert and a copy is provided on this day.the state’s words, verbatim · CDSS document, May 4, 2026
20251 state visit · 2 documents
Dec 12, 2025Facility evaluation reportReport on file

Type of visit: Prelicensing

On 12/12/2025, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced prelicensing visit. LPA met with interim administrator John O'Neil and explained the purpose of today's visit. There are currently 74 residents in place within the facility. There are 28 residents in memory care and 46 residents in assisted living. The facility is being licensed for age range 60 and over. A fire clearance has been approved for 125 non-ambulatory residents and 50 bedridden residents according to the clearance reviewed. LPA Vado toured the facility and grounds with the interim administrator, consisting of approximately 135 studios and 1 bedroom units on 3 floors. Thirty rooms comprise the memory care unit on the ground floor, where there are 4 exits, each equipped with a delayed egress and alert system to inform staff if the doors are opened. This unit has a dining room, activity area and living room, as well as a prep kitchen and enclosed patio. There are 15 living units on the ground floor, 45 units on the 2nd floor, and 45 units on the 3rd floor for both independent and assisted living residents. Each floor has its own laundry rooms for resident use or staff use. All are observed to be clean and lint free behind dryers. All living units include a private bathroom, and refrigerators, mini microwave ovens, wet bars, and wall safes are present in all assisted living units. LPA observed rooms at random which included all required furniture and lighting per Title 22. A large dining room in on the ground floor, roof top open air terrace and multiple common use rooms are available to independent and assisted living residents, including a fitness room. No accessible bodies of water or fire safety hazards observed. The facility's main kitchen is observed to be clean, organized, and in order. Modified diets and food restrictions are observed to being tracked. Ansul system is tagged with an inspection/cleaning date of 10/27/2025. Continued on next page... Page 2 Two day perishable and 7 day non-perishable food supplies are observed as in place. Refrigerator and freezer temperature logs are observed. Kitchen grade fire extinguisher is in place with an inspection tag 07/16/2025. Additional regular graded fire extinguishers are observed through out the facility with the same inspection date. Facility is fully equipped with fire sprinklers. PPE supply is in place as well if needed. Medications, toxins and sharps are stored appropriately and inaccessible to clients. Medications are primarily stored in two medications rooms on the ground floor, one being for memory care, and the other is for assisted living. Medications are audited at random, and all are observed to be accurately logged and stored. Hot water temperature is tested at random on all floors. Water temp in memory care is tested as 108F, first floor as 107F, second floor as 107F, and third floor as 105F. Liquid soap is available in common bathrooms and private bathrooms of independent and assisted living bathrooms. Memory care bathrooms do not have liquid soap for the safety of those residents, but is used when staff is present. First-aid kit is inspected as complete. A Disaster and Mass Casualty Plan is accessible and viewed. Emergency exit routes are observed as clear of obstructions. Last emergency drill was conducted on 09/27/2025. The drill conducted is recorded as a fire drill. Resident records are reviewed and staff records are reviewed as current. Component III is conducted with interim administrator John O'Neil. LPA received copies of water temperature logs, resident roster, and staff roster during today's visit. No deficiencies of the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8 are observed. Facility is operating in substantial compliance. No citations issued. Report is reviewed with interim administrator John O'Nielthe state’s words, verbatim · CDSS document, Dec 12, 2025
Dec 12, 2025Facility evaluation reportReport on file

Type of visit: Office

COMP II by CAB successfully completed Method: Phone Call at CAB Applicant/administrator participated in COMP II at CAB telephone call with analyst at CAB. Identification of the applicant and administrator was verified by presenting photo ID via phone. During COMP II, applicant and administrator confirmed the understanding of Title 22. Component II was successfully completed. Applicant and administrator were advised to email/fax signed LIC 809 with copy of photo ID to CAB. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Staff qualifications and responsibilities 3. Applicant and Administrator qualifications 4. Program policy: Abuse, admission agreement, medication management, reporting incidents to CCL, restricted & prohibited conditions 5. Grievances, Complaints, Community resources 6. Physical plant, food service 7. Application document review and technical assistance: Criminal record clearance, Health screening, Fire clearance, First Aid/CPR certificate, Administrator certificate, Financial verification, Pre-licensing inspection, Compliance history, Control of propertythe state’s words, verbatim · CDSS document, Dec 12, 2025
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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