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G & A Care

Small home·Licensed for 6·North Hills, California

Licensed since 2019Licence #197609731
  • Care approvals on fileWheelchair · Dementia · Hospice · BedriddenState licensing record · September 13, 2026
  • Estimated starting rate$4,650 a monthCovelight estimate · likely $3,800–$5,700
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit4 of 6 beds occupiedOctober 5, 2021 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitAugust 13, 2025CDSS inspection record

G & A Care is a small care home in North Hills — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2019.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about G & A Care

Is G & A Care licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is G & A Care licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has G & A Care been cited?

0 Type A and 0 Type B citations since 2019, per CDSS records as of September 13, 2026. Those records count 5 state visits over the same years.

Is G & A Care still open?

This license was on the CDSS roster as of September 28, 2026.

What does G & A Care cost?

$4,650 a month to start is a Covelight estimate, likely $3,800–$5,700. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 9 small homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 228 other homes of a similar licensed size across Los Angeles County that publish a starting rate, the middle half runs $4,000 to $6,300 a month, and the middle figure is $5,000 (n = 228 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does G & A Care take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: we have not yet confirmed that an entry on the DHCS Assisted Living Waiver list is this home’s. Ask the home: “Do you take the Medi-Cal Assisted Living Waiver?” The waiver pays for care services, not room and board.

Who holds the license?

The license is held by G & A Care Inc., per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Mission Community Hospital is 2.1 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can G & A Care keep a resident on hospice?

Hospice care is approved on this license, covering up to 5 residents, per CDSS records as of September 13, 2026.

G & A Care license and inspection record

  • Name on the license: “G & A CARE”, per the CDSS roster as of May 25, 2025.
  • License #197609731. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to G & A Care Inc., per CDSS records as of September 13, 2026.
  • First licensed in 2019, per CDSS records as of September 13, 2026.
  • 5 state inspection visits since 2019, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 2019, per CDSS records as of September 13, 2026. The same records count 5 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2019, per CDSS records as of September 13, 2026.
  • The most recent state visit on file is August 13, 2025, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careApproved by the state
  • Hospice careApproved · covers up to 5 residents
  • BedriddenApproved · covers up to 1 resident

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. ALL ROOMS APPROVED FOR BEDRIDDEN BUT ONLY 1 AT ANY TIME. HOSPICE WAIVER FOR 5.

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 5 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 13, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

Covelight estimate

$4,650a month to start

Likely $3,800–$5,700

From 9 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$4,650a month

Likely $3,800–$5,900

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$4,650likely $3,800–$5,700

    Covelight’s estimate starts from the rates 9 small homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,800–$5,900
$4,650
First monthWith a one-time move-in fee · likely $4,450–$9,000
$6,650
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverWe have not yet confirmed that an entry on the DHCS Assisted Living Waiver list is this home’s. Ask the home: “Do you take the Medi-Cal Assisted Living Waiver?” The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 9 small homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

9 homes like this within 3 miles publish starting rates mostly between $3,400–$6,000.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 9 nearby homes behind this estimate

Where it is

  • 16301 Nordhoff Street, North Hills, CA 91343Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 7 documents for this home, and its records count 5 visits since 2019. The most recent is a facility evaluation report, dated August 13, 2025.

On file since
2021
State visits
5
Most recent visit
August 13, 2025
Occupied · October 5, 2021 visit
4 of 6 bedsa count on that day, not an opening

We hold 1 complaint report the state published for this home, dated October 5, 2021. 1 of the 1 carries the state's recorded outcome word: “Unsubstantiated” (1). 1 includes the transcribed allegation the state investigated, word for word. Summary composed by computer from the 1 complaint report below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2019.

Year by year
YearVisitsDocumentsSubstantiated2025110202433020221102021220

The last 36 months — 4 of 7 documents

20251 state visit · 1 document
Aug 13, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Leslie Ngo-Castaneda conducted an annual required visit and inspection of the facility. LPA met with licensee, Grigor Kosoyan, and explained the reason for the visit. At 10:30 AM, with the assistance of licensee, LPA took a tour of the physical plant. Required postings were observed in the entry area. At 9:32 AM smoke alarms were tested and are operational. There are carbon monoxide detectors that functions properly. The fire extinguisher is in between the kitchen and the facility entrance. The charge date is 3/22/2025. During the visit the facility is at 74 degrees Fahrenheit. The facility is fire cleared for six (06) non-ambulatory of which one (01) may be bedridden only one at a time; hospice waiver for five (5). Kitchen: The kitchen appliances and fixtures were functional. The kitchen has a working gas stove, faucet, freezer, refrigerator, and microwave. LPA found enough at least two (2) days perishable and seven (7) days non-perishable food at the facility that is properly stored. Frozen foods are wrap, dated, and stored properly as well. Knives were stored in a locked drawer in the kitchen. Bedrooms: There were four (4) bedrooms designated for residents' use. Bedroom #1 and bedroom #3 are for private use and is currently vacant. Bedroom #4 is shared and vacant. Bedroom #2 is shared and is currently being only occupied by one resident. Resident bedrooms were properly furnished with appropriate dresser, beddings, and linens with sufficient lighting. Continue to LIC 809-C Bathrooms: There are two (2) bathrooms designated for residents' and staff use. Bathrooms were properly supplied and had functional fixtures. Hot water temperature was measured at 105.4 degrees Fahrenheit for bathroom #1 located in the hallway beside bedroom #2. Bathroom #2 is for staff use only and is located beside the facility entrance. Cleaning supplies are being stored in a locked cabinet in the laundry room. Towels and washcloths are not shared. There was enough clean linen available in the cabinets in the hallway. Common Areas: These included the living room and dining area for residents. The common areas were properly furnished. The auditory alarms on all exit doors were on and functional at the time of the visit. Residents dining table fits enough for six (6). Office space is beside the living room. Properly labeled medications were locked in a drawer in the office station. Surrounding Grounds: Entry and exits were free of obstruction. There was furniture appropriate for outdoor use. The outdoor area was free of hazards. The facility does have a swimming pool, this is properly fenced and locked. The garage detached and is used for storage. Resident Files: LPA conducted a file review of resident records to ensure compliance of licensing forms. Staff Files: LPA also conducted a file review of staff records to ensure forms and training are up to date and compliance with licensing forms. Medications: Medication and Medication Records (MMR) were review for proper documentation. Pursuant to Title 22 Division 6 of the CA Code of Regulations, no deficiencies observed during the visit. Exit interview conducted and a copy of the report issued.the state’s words, verbatim · CDSS document, Aug 13, 2025
20243 state visits · 3 documents
Oct 8, 2024Facility evaluation reportReport on file

Type of visit: POC

Licensing Program Analysts (LPA) Leslie Ngo-Castaneda met with facility licensee Grigor Kosoyan for a Plan Of Correction (POC) visit. The purpose of the POC visit is to make sure deficiencies were corrected on reports issued on 9.17.2024. Entrance interview conducted. LPA toured the home and requested the following: -CCR 87465(h)(1)(C), 87465(i), and 87465(h)(2): Incidental Medical and Dental Care Services: POC: Licensee needs to ensure that medications are not accessible and needs to be kept locked. Expired medication needs to be dispose or return to the family when they leave the facility. POC date 10.8.2024: POC Cleared during LPA visit. - CCR 87309(a); 87465(i) and 87303(e)(5):Physical Plant/Environmental Safety: POC: Licensee needs to ensure that chemicals and cleaning supplies needs to be kept locked at all times. Licensee needs destroy left over medication of those three residents. Licensee needs to purchase a new non-skid mat for the bathroom. POC date 10.8.2024: POC Cleared during LPA visit. Continue to LIC 809-C - CCR 87211(a)(1)(A): Reporting Requirement: POC: Administrator agreed to submit death reports for any residents. POC date 10.8.2024: POC Cleared during LPA visit. - CCR 87413(a)(1) and 87411(a): Personnel Requirements - General POC: Licensee needs to have a staff when they licensee leaves the facility. POC date 10.8.2024: POC Cleared during LPA visit.the state’s words, verbatim · CDSS document, Oct 8, 2024
Sep 17, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Leslie Ngo-Castaneda conducted an annual required visit and inspection of the facility. At 10:00 am Markui Kosayan who is the mother of the licensee met with LPA. At 10:24 AM Grigor Kosoyan who is the licensee arrived at the facility and met with the LPA and was explained the reason for the visit. A civil penalty will be issued since no staff was seen to be present when LPA arrived. At 10:25 AM, with the assistance of licensee, LPA took a tour of the physical plant. Required postings were observed in the entry area. The smoke alarms are operational that are located each bedroom, the hallway and kitchen. There are carbon monoxide detectors that functions properly. The fire extinguisher is in the kitchen. The charge date is 11/30/2023. During the visit the facility is at 72 degrees Fahrenheit. The facility is fire cleared for six (06) non-ambulatory residents; 1 bedridden; hospice waiver for 5. Kitchen: The kitchen appliances and fixtures were functional. The kitchen has a working gas stove, faucet, freezer, refrigerator, and microwave. LPA found enough at least two (2) days perishable and seven (7) days non-perishable food at the facility that is properly stored. Frozen foods are wrap, dated, and stored properly as well. Knives were stored in a locked drawer in the kitchen. The menu was posted for review. Food storage and preparation areas are clean and inaccessible to pests. Garbage cans have tight fitting covers. Cleaning supplies, pesticides or toxic cleaning supplies were stored and was kept unlock in the laundry. LIC 809-D will be cited on deficiency page. Bedrooms: There were four (4) bedrooms designated for residents' use. Bedroom #1 is for private and vacant; bedroom #3 is for private use. Bedroom #4 is shared and vacant. Bedroom #2 is shared and is currently being only occupied by one resident. Resident bedrooms were properly furnished with appropriate dresser, beddings, and linens with sufficient lighting. Continue to LIC 809-C Bathrooms: There are two (2) bathroom at the facility, one for staff and the other one is designated for residents' use. The bathrooms were properly supplied and had functional fixtures. Hot water temperature was measured at 105.2 degrees Fahrenheit for bathroom #1 located in the hallway beside room #2. Staff bathroom is located by the entrance of the facility. There was enough clean linen available in the cabinets in the hallway. Common Areas: LPA toured all common areas of the facility. These included the living room and dining area for residents. The common areas were properly furnished. Residents dining table fits enough for six (6). LPA observed common areas to be very clean and tidy. LPA observed the floors to be in very good condition. No obstructions and or tripping hazards throughout the facility. Furniture in common area was observed to be in good repair. There are no issues with Fire Clearance. Infection control: Facility mitigation plan to make sure licensee was following current infection control recommendations. LPA obtain a copy and reviewed the infection control plan during this visit. Surrounding Grounds: Entry and exits were free of obstruction. There was furniture appropriate for outdoor use. The outdoor area was free of hazards. The facility does have a swimming pool, this is properly fenced and locked. The garage detached and is used for PPE storage and injection storage. Deficiency will be cited on LIC 809-D for keeping injections for residents who are no longer living in the facility. Laundry service: There is enough linen available to change weekly or more if need. Cleaning supplies are being stored in an unlock storage above the laundry. Deficiency will be cited on LIC 809-D. Staff Files: LPA also conducted a file review of staff records to ensure forms and training are up to date and compliance with licensing forms. Office space is located beside the living room by the entrance. Records were checked for expired or missing certificates and clearances: LPA conducted a file review of staff for criminal record clearances and current First Aid. The administrator file was reviewed for current first aid, fingerprint clearance, administrator certificate, and HIV/AIDS and TB training. Continue to LIC 809-C Medications are in a centrally stored and locked place, including over-the-counter medicines; medications are properly labeled and checked for expiration dates. Each centrally stored prescription and PRN medication has been logged in the medications log with proper documentation from the clients’ doctor. LPA found medications that are prep for the day in a cup are accessible to residents in the kitchen 2nd drawer across the pantry. Deficiency will be cited on LIC 809-D. Proper medication dispensing instruction are followed and checked for contamination. First-aid has all proper items and is current. Resident records were reviewed for and legibility: LPA reviewed client’s files for current appraisal. Planned activities are offered. Facility is not within CA code of Regulations Title 22 or Health and Safety Code. Citation has been issued on LIC 809-D. Exit interview conducted, copy of report has been issued and discussed.the state’s words, verbatim · CDSS document, Sep 17, 2024
Mar 19, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analysts (LPAs) Leslie Ngo-Castaneda and Liezl De La Cerra conducted an annual required visit and inspection of the facility. LPAs was greeted by licensee, Grigor Kosoyan and was explained the reason for the visit. At 11:00 AM, with the assistance of administrator, LPA took a tour of the physical plant. Required postings were observed in the entry area. The smoke alarms are operational that are located each bedroom, the hallway and kitchen. There are carbon monoxide detectors that functions properly. The fire extinguisher is in the entrance. The charge date is 8/31/2023. During the visit the facility is at 74 degrees Fahrenheit. The facility is fire cleared for six (06) non-ambulatory residents; 1 bedridden; hospice waiver for 5. Kitchen: The kitchen appliances and fixtures were functional. The kitchen has a working gas stove, faucet, freezer, refrigerator, and microwave. LPA found enough at least two (2) days perishable and seven (7) days non-perishable food at the facility that is properly stored. Frozen foods are wrap, dated, and stored properly as well. Knives were stored in a locked drawer in the kitchen. The menu was posted for review. Food storage and preparation areas are clean and inaccessible to pests. Garbage cans have tight fitting covers. Cleaning supplies, pesticides or toxic cleaning supplies were stored and locked away in the laundry. Bedrooms: There were four (4) bedrooms designated for residents' use. Bedroom #1 and bedroom #3 is vacant, bedroom #2 and bedroom #4 is is shared. Although bedroom #3 is vacant, the room has been used for staff storage. Deficiency will be cited on LIC 809-D. Resident bedrooms were properly furnished with appropriate dresser, beddings, and linens with sufficient lighting. Bathrooms: There are two (2) bathroom at the facility, one for staff and the other one is designated for residents' use. The bathrooms were properly supplied and had functional fixtures. Hot water temperature was measured at 118.8 degrees Fahrenheit for bathroom #1 located in the hallway beside room #2. Continue to LIC 809-C There was enough clean linen available in the cabinets in the hallway. Common Areas: LPA toured all common areas of the facility. These included the living room and dining area for residents. The common areas were properly furnished. Residents dining table fits enough for six (6). LPA observed common areas to be very clean and tidy. LPA observed the floors to be in very good condition. No obstructions and or tripping hazards throughout the facility. Furniture in common area was observed to be in good repair. There are no issues with Fire Clearance. Infection control: Facility mitigation plan to make sure licensee was following current infection control recommendations. LPA obtain a copy and reviewed the infection control plan during this visit. Surrounding Grounds: Entry and exits were free of obstruction. There was furniture appropriate for outdoor use. The outdoor area was free of hazards. The facility does have a swimming pool, this is properly fenced and locked. The garage detached and is used for storage. Laundry service: There is enough linen available to change weekly or more if need. Cleaning supplies are being stored in a locked cabinet in the laundry area and is located in the kitchen. Staff Files: LPA also conducted a file review of staff records to ensure forms and training are up to date and compliance with licensing forms. Office space is located beside the living room by the entrance. Records were checked for expired or missing certificates and clearances: LPA conducted a file review of staff for criminal record clearances and current First Aid. The administrator file was reviewed for current first aid, fingerprint clearance, administrator certificate, and HIV/AIDS and TB training. Medications are in a centrally stored and locked place, including over-the-counter medicines; medications are properly labeled and checked for expiration dates. Each centrally stored prescription and PRN medication has NOT been logged in the medications log with proper documentation from the clients’ doctor. Deficiency will be cited on LIC 809-D. Continue to LIC 809-C Proper medication dispensing instruction are followed and checked for contamination. Medication was not given to resident for morning dosage. Deficiency will be cited on LIC 809-D. First-aid has all proper items and is current. Resident records were reviewed for requirements and legibility: LPA reviewed client’s files for physician's report, TB test, admissions agreement, personal rights, needs and service plan, and identification and emergency information needs to be done when getting a new resident. Deficiency will be cited on LIC 809-D. Planned activities are offered. Facility is not within CA code of Regulations Title 22 or Health and Safety Code. Citation has been issued on LIC 809-D. Exit interview conducted, copy of report has been issued and discussed.the state’s words, verbatim · CDSS document, Mar 19, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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