Finest Living at Arcade

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Kelly Dulek conducted a required annual inspection. LPA met with facility staff Marlene Santos. LPA explained the reason for the visit. Staff contacted the licensee representative Adelaida (Aida) Cruz who arrived at the facility at 02:48 p.m. Beginning at 12:05 p.m., LPA along with staff, toured the physical plant areas inside and outside to ensure there are no health and safety hazards and the facility is in compliance with Title 22 Regulations. The following was observed: Fire extinguishers appeared fully charged and were last serviced on 08/22/2025. Carbon Monoxide detector was tested at 01:27 p.m. and the smoke detectors were tested at 1:25 p.m. and all were functional at the time of the visit. KITCHEN: LPA observed the kitchen to be clean and appliances appeared to be functional. The knives were locked in a drawer. The dish soap and cleaning detergent was stored in a locked cabinet under the sink. The facility had a sufficient amount of perishable and non-perishable food. LAUNDRY ROOM: The laundry room is adjacent to the kitchen. There are two doors leading to the laundry room which are kept locked unless staff are using the room. The emergency supply of non-perishable food and water is kept in the laundry room, as well as a freezer for extra food storage. Laundry detergent is kept in a locked cabinet above the washer and dryer. COMMON AREAS: This includes the living room and dining room areas. LPA observed common area to be clean and properly furnished at the time of the visit. The fireplace was screened. LPA observed cameras in the common areas. Report Continued on LIC 809-C BATHROOMS: There are two (2) bathrooms for resident use and one (1) for staff use. Resident restrooms were observed to be equipped with slip-resistant surfaces. Grab bars were observed in the bathrooms. The bathrooms had toilet paper, paper towels and wipes. The hot water temperature was measured at 113.2 degrees Fahrenheit. BEDROOMS: There are six (6) resident bedrooms designated for private resident use. There is also one staff room. There is another staff room at the front of the house used for storage. All resident rooms were observed to be furnished appropriately with clean linens, appropriate furnishings and sufficient lighting. LPA observed that Resident #1 (R1) who is non-ambulatory is residing in Room #5, which has a fire clearance for ambulatory only. OUTDOOR SPACE: The backyard has a patio area with patio furniture including a table and chairs for resident use. All passageways were observed to be clear. There were no bodies of water on the premises. Two (2) locked sheds were observed in the outdoor area, which are used for storage. RECORD REVIEW: LPA reviewed five (5) residents' files. Records were complete. Staff records were reviewed for three (3) staff. All records were complete, including training records and CPR/first aid. INFECTION CONTROL/EMERGENCY DISASTER PLANNING: During today’s visit, the LPA reviewed the facility's infection control practices and the facility's emergency disaster plan. The facility’s policies and procedures as it pertains to infection control are adequate. Emergency disaster plan was complete and reviewed annually as required. Emergency evacuation drills are conducted with staff quarterly with the last drill conducted on 01/30/2026. MEDICATION REVIEW: Medications for two (2) residents were observed. All medications observed were labeled, stored, and properly documented at the time of the visit. Medications are stored in a locked hall closet. INTERVIEWS: During today's visit, LPA interviewed two (2) staff and two (2) residents. No concerns noted. Pursuant to Title 22 CA Code of Regulations, the following deficiency was cited (refer to LIC 809-D). Civil penalty issued in the amount of $500. Licensee representative was informed that failure to correct the deficiencies may result in additional civil penalties. Exit interview conducted. A copy of the report and appeal rights were provided. A copy of today's report was provided.the state’s words, verbatim · CDSS document, Mar 19, 2026

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Teresa Camara conducted a required annual inspection. LPA met with facility staff Marlene Santos. LPA explained the reason for the visit. Staff contacted the licensee representative Adelaida Cruz who arrived at the facility at 1:15 p.m. Beginning at 09:37 a.m., LPA along with staff, toured the physical plant areas inside and outside to ensure there are no health and safety hazards and the facility is in compliance with Title 22 Regulations. Fire extinguishers appeared fully charged and were last serviced on 8/26/2024. Carbon Monoxide detector was tested at 1:08 p.m. and the smoke detectors were tested at 1:10 p.m. and all were functional at the time of the visit. KITCHEN: LPA observed the kitchen to be clean and appliances appeared to be functional. Staff were in the kitchen upon LPA's arrival, serving breakfast and cleaning. The knives were locked in a drawer. The dish soap and cleaning detergent was stored in a locked cabinet under the sink. The facility had a sufficient amount of perishable and non-perishable food. LAUNDRY ROOM: The laundry room is adjacent to the kitchen. There are two doors leading to the laundry room which are kept locked unless staff are using the room. The emergency supply of non-perishable food and water is kept in the laundry room. Laundry detergent is kept in a locked cabinet above the washer and dryer. COMMON AREAS: This includes the living room and dining room areas. LPA observed common area to be clean and properly furnished at the time of the visit. The fireplace was screened. LPA observed cameras in the common areas. Report Continued on LIC 809-C (continued from LIC809) BATHROOMS: There are two (2) bathrooms for resident use and one (1) for staff use. Resident restrooms were observed to be equipped with nonskid surfaces and contain nonskid mats. Grab bars were observed in the bathrooms. The bathrooms had toilet paper, paper towels and wipes. The hot water temperature was measured between 114.3*F - 114.4*F. BEDROOMS: There are six (6) resident bedrooms designated for private resident use. There is also one staff room with two beds. There is another staff room at the front of the house used for storage. All resident rooms were observed to be furnished appropriately with clean linens, appropriate furnishings and sufficient lighting. Alarms were observed on resident exit doors. OUTDOOR SPACE: The backyard has a patio area with patio furniture including a table and chairs for resident use. All passageways were observed to be clear. There were no bodies of water on the premises. RECORD REVIEW: LPA reviewed all six (6) residents' files. Records were complete. Staff records were reviewed for the two (2) primary caregivers and the administrator. All records were complete, including training records and CPR/first aid. INFECTION CONTROL/EMERGENCY DISASTER PLANNING: During today’s visit, the LPA reviewed the facility's infection control practices and the facility's emergency disaster plan. The facility’s policies and procedures as it pertains to infection control are adequate. Emergency disaster plan was complete and last reviewed by the facility representative in January 2025. Emergency evacuation drills are conducted with staff quarterly with the last drill in January 2025. MEDICATION REVIEW: Medications for 2 (two) residents were observed. All medications observed were labeled, stored, and properly documented at the time of the visit. Medications are stored in a locked hall closet. INTERVIEWS: During today's visit, LPA interviewed 2 (two) staff and 2 (two) residents. No concerns noted. Exit interview conducted. A copy of today's report was provided.the state’s words, verbatim · CDSS document, Mar 26, 2025

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Kelly Dulek arrived at the facility unannounced to conduct a required annual visit at 09:14AM. LPA met with facility staff Marlene Santos. Entrance interview conducted. The Administrator was contacted, but was unavailable during today's visit. Facility staff is authorized to sign today's reports. Beginning at 09:44AM, the LPA, along with facility staff toured the physical plant areas inside and outside to ensure there are no health and safety hazards and that facility is in compliance with Title 22 Regulations. The following was observed: Fire extinguishers are fully charged and serviced on 06/07/2023. Carbon Monoxide detector was tested at 12:10PM, smoke detectors were tested at 12:14PM and all were functional at the time of the visit. KITCHEN: The LPA observed the kitchen, which had visible debris and sticky substances inside the pantry, as well as dirt and grime around the appliances. Kitchen appliances appeared to be in operable condition. The facility did not have a sufficient supply of seven (7) days non-perishable food in all food groups. Staff indicated expired food was recently thrown away, so they have less food present today. Perishable food supply was observed to be sufficient. Cleaning supplies and sharps are located in separate locked cabinets. COMMON AREAS: This includes the living room and dining room areas. LPA observed common area to be clean and properly furnished at the time of the visit. Living room does contain an appropriately-screened fireplace. The LPA noted cameras in the common areas. BATHROOMS: There are two (2) bathrooms for resident use and one (1) for staff use. Resident restrooms were observed to be equipped with nonskid surfaces and contain nonskid mats. Grab bars were observed in the bathrooms. However, no paper products were supplied in either restroom. Staff indicated one resident does use too many paper products, so the supplies are not readily provided. The water temperature was Report Continued on LIC 809-C measured in one shared resident bathroom and measured within the required range. BEDROOMS: There are six (6) resident bedrooms designated for private resident use. There is also one staff room. All resident rooms were observed to be furnished appropriately with clean linens, appropriate furnishings and sufficient lighting. Alarms were observed on resident exit doors, however they were not in the "on" position and therefore not being utilized during today's visit. Additionally, R1's bed was observed to contain a full bed rail. R2's bed was observed to contain 2 half bed rails, effectively creating a full bed rail. OUTDOOR SPACE: The backyard has a patio area with patio furniture including a table and chairs for resident use. All passageways were observed to be clear. There were no bodies of water on the premises. RECORD REVIEW: Staff and resident records were reviewed for documents including, but not limited to: health screening, TB test, staff training records, fingerprint clearance, resident physician's report, needs and service appraisal, and personal rights. 5 (five) resident files were observed. 3 (three) of 5 (five) resident files contained an appraisal which was more than 1 year old. 2 (two) of 5 (five) residents did not contain orders for the bed rails being utilized. 5 (five) staff files were observed. Administrator does not have proof of CPR and first aid, 2 (two) staff, both of which administer medications for residents did not contain proof of annual medication training. INFECTION CONTROL/EMERGENCY DISASTER PLANNING: During today’s visit, the LPA reviewed the facility's infection control practices and the facility's emergency disaster plan. The facility’s policies and procedures as it pertains to infection control are adequate. Emergency disaster plan has not been updated since 02/20/2022. The last documented disaster drill was in 2021. Staff indicated none have been conducted in this current year. MEDICATION REVIEW: Medications for 2 (two) residents were observed. All medications observed were labeled, stored, and properly documented at the time of the visit. INTERVIEWS: During today's visit, LPA interviewed 2 (two) staff and 2 (two) residents. Pursuant to Title 22 CA Code of Regulations, the following deficiencies were cited (refer to LIC 809-D). Facility staff was informed that failure to correct the deficiencies may result in civil penalties. Exit interview conducted. A copy of the report and appeal rights were provided. A copy of today's report was provided.the state’s words, verbatim · CDSS document, Mar 21, 2024