Cascade Senior Care Home

Allegation investigated: Staff abandoned resident at the hospital. Staff did not provide authorized representative with a copy of admissions agreement. Staff did not provide authorized representative with a copy of resident’s care plan.

***This is an amendment to report made on 8/7/2026.*** On 8/7/2026, Licensing Program Analyst (LPA) Nakagawa arrived at the facility unannounced to conduct a complaint investigation regarding the above allegations. LPA met with Administrator SUKHJINDER K. Dhillon to discuss findings. The complaint alleges that Staff abandoned the resident (R1) at hospital. The complainant states that the facility Administrator informed the hospital case manager that R1 may not return until R1 is “more stable”. LPA reviewed text message correspondence between Administrator, DPOA and hospital. The Administrator informed the hospital that they will take the R1 back when stable. At the time of the response it was reported that R1 was highly confused and required a sitter in the hospital. Text messages to hospital from Administrator indicate that the facility was willing to take R1 back when stable and no longer requiring a sitter. Based on text messages to the hospital from Administrator the facility did not abandon the resident (R1) at the hospital. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated. (Continued on 9099-C) Unsubstantiated (Continued from 9099) The complaint alleges that Staff did not provide authorized representative with a copy of admissions agreement and Staff did not provide authorized representative with a copy of resident’s care plan. LPA reviewed copies of the admissions agreement and resident (R1)’s care plan and observed that both forms were completed and signed by the Administrator and R1’s responsible party on 3/24/2026 and 4/4/2026, respectively. The Administrator states that a copy of forms was provided to responsible party at the time of visit on 4/8/2026. Administrator states that they did not receive a request for a copy of the forms in person, by email or text from responsible party at any time. Based on review of completed documents and correspondence the allegation that a copy of the admissions agreement and resident’s care plan was not provided to R1’s authorized representative is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated.the state’s words, verbatim · CDSS document, Aug 7, 2026 · control 21-AS-20260428100750

Type of visit: Post Licensing

Licensing Program Analyst (LPA) Jill Nakagawa arrived unannounced to conduct a Post-Licensing inspection of this Residential Care Facility for the Elderly and met with Administrator/Licensee Sukhjinder K. Dhillon. There are currently four (4) residents; and three (3) staff were on duty. The facility is a single story building with a capacity of 6 residents. LPA inspected the kitchen and common areas and bathrooms. Bathrooms were maintained in safe and sanitary operating condition, with soap and paper towels provided. Grab bars were present in bathrooms. Toxins are stored inaccessible to residents in care. Water temperature was 109 degrees F, which is within regulation of 105 - 120 degrees F. Kitchen was clean and sanitary. There was an adequate supply of perishable and nonperishable foods, as required. One resident stated the food was very good. Medications are centrally stored in a locked cabinet in kitchen area. The facility conducted an Emergency Fire Drill on December 15, 2025. Facility does not handle resident monies. The outdoor areas are well-maintained with outdoor seating and shade provided for residents and guests to enjoy. LPA reviewed a sampling of one resident and one personnel file and found them to be complete. No deficiencies were found at the time of inspection. No citations issued.the state’s words, verbatim · CDSS document, Jan 5, 2026

Type of visit: Prelicensing

On 09/18/2025 Licensing Program Analyst (LPA) Nakagawa conducted a pre-licensing inspection and was greeted by Licensee/Administrator applicant Sukhjinder K. Dhillon and Manjit Padda, House Manager/Caregiver. This pre-licensing inspection is being conducted for an initial licensing. Fire Clearance has been approved for 6 Nonambulatory. LPA conducted a tour and inspection of the indoor and outdoor portions of the facility. There is an apartment which can be accessed from the outside of the facility which is currently being rented, but may be converted to staff apartment; current resident has fingerprint clearance. Facility was found to be clean and comfortable temperature with bedroom doors free from obstruction. Fire extinguisher stored in kitchen area was purchased on 03/22/2025: found to be fully charged. There are (2) carbon monoxide detectors: tested and operational. There are (8) smoke detectors, all of which were found to be in working order. Emergency exits are marked and unobstructed. Exterior doors are armed with auditory alarms. Water was measured 116.0 - 116.2 F in faucets used by clients which falls within regulation between 105 & 120 degrees F. There was an ample supply of linens with appropriate bedding equipped in Resident rooms. There is an additional supply of hygiene, continence and paper products. Hallways are equipped with several night lights for accessibility and resident bedrooms have appropriate furnishings. There is a sufficient amount of dishes and cooking supplies for resident use with sharps and other hazardous items kept secured in designated drawer and under the kitchen sink. Cleaning products and other toxins and chemicals are kept out of resident access and found secured in the garage and laundry room cabinets. LPA observed adequate supply of both perishable and non-perishable food sufficient for (6) residents in care. The facility will be conducting weekly grocery replenishment with consideration to resident preferences and dietary restrictions. A sample menu is also located on the refrigerator and indicates a healthy and balanced set of meals for residents in care. Continued onto LIC809-C (Continued from LIC809...) Medications are centrally stored and secured in locked cabinets located in kitchen with Centrally Stored Medication Records and several other medication related forms on file. Resident specified files including care plans, medical reports and dietary restrictions are located in a designated cabinet in the kitchen. There is also an office area located in the living room with all appropriate staffing records, program operation documentation and emergency disaster information. Licensing form templates pertaining to these sections have also been prepared. The facility will begin hiring direct support staff as needed. The backyard features a well-landscaped yard with seating for resident and visitor outdoor use. Windows, screens and blinds are all found to be in good repair. Emergency evacuation maps and clear exit signs are observed posted at each exit door. A sign in sheet with proper screening devices and protection equipment were observed at the front entrance. The facility and facility operation plan are found to be adequate and tour of the facility completed. Licensee will be sending a copy of the updated liability insurance to CCLD. Component III orientation was conducted with the Licensee/Administrator Applicant and House Manager. The pre-licensing evaluation has been completed. License will be granted upon completion of a final review and approval from the Licensing Program Manager. This report was reviewed with Licensee/applicant and a copy was provided to the Licensee.the state’s words, verbatim · CDSS document, Sep 18, 2025

Type of visit: Office

Facility Type: RCFE Application Type: INITIAL Capacity: 6 Census (if any clients in care): 0 Method: Telephone call with CAB COMP II Participants: Dhillon, Sukhjinder K. On 9/12/2025, the applicant/administrator participated in COMP II at CAB via telephone call with analyst at CAB. Identification of the applicant and administrator was verified by confirming driver’s license number. During COMP II, applicant and administrator confirmed the understanding of Title 22. Component II was successfully completed. Applicant and administrator were advised to email/fax signed LIC 809 with copy of photo ID to CAB. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Admission Policies 3. Staffing requirements & Training 4. Restrictive/Prohibited Health Conditions 5. General provisions 6. Emergency Preparedness 7. Complaints & Reporting 8. Pre-licensing readinessthe state’s words, verbatim · CDSS document, Sep 12, 2025