Illustration — no photo of this home on file yet

Bassett Assisted Living

Small home·Licensed for 6·Van Nuys, California

Licensed since 2020Licence #197609920
  • Care approvals on fileWheelchair · Dementia · Hospice · BedriddenState licensing record · September 13, 2026
  • Estimated starting rate$4,850 a monthCovelight estimate · likely $3,950–$6,000
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit6 of 6 beds occupiedMay 7, 2026 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitJuly 14, 2026CDSS inspection record

Bassett Assisted Living is a small care home in Van Nuys — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2020.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Bassett Assisted Living

Is Bassett Assisted Living licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Bassett Assisted Living licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Bassett Assisted Living been cited?

0 Type A and 0 Type B citations since 2020, per CDSS records as of September 13, 2026. Those records count 6 state visits over the same years.

Is Bassett Assisted Living still open?

This license was on the CDSS roster as of September 28, 2026.

What does Bassett Assisted Living cost?

$4,850 a month to start is a Covelight estimate, likely $3,950–$6,000. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 13 small homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 228 other homes of a similar licensed size across Los Angeles County that publish a starting rate, the middle half runs $4,000 to $6,300 a month, and the middle figure is $5,000 (n = 228 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Bassett Assisted Living take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Bassett Assisted Living, per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Valley Presbyterian Hospital is 1.1 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Bassett Assisted Living keep a resident on hospice?

Hospice care is approved on this license, covering up to 2 residents, per CDSS records as of September 13, 2026.

Bassett Assisted Living license and inspection record

  • Name on the license: “BASSETT ASSISTED LIVING”, per the CDSS roster as of May 25, 2025.
  • License #197609920. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Bassett Assisted Living, per CDSS records as of September 13, 2026.
  • First licensed in 2020, per CDSS records as of September 13, 2026.
  • 6 state inspection visits since 2020, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 2020, per CDSS records as of September 13, 2026. The same records count 6 state visits in that period.
  • 1 complaint and 0 substantiated allegations on file since 2020, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is July 14, 2026, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 4 residents
  • Dementia / memory careApproved by the state
  • Hospice careApproved · covers up to 2 residents
  • BedriddenApproved · covers up to 1 resident

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR 2 AMBULATORY AND 4 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 2.

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 2 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 13, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

Covelight estimate

$4,850a month to start

Likely $3,950–$6,000

From 13 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$4,850a month

Likely $3,950–$6,150

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$4,850likely $3,950–$6,000

    Covelight’s estimate starts from the rates 13 small homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,950–$6,150
$4,850
First monthWith a one-time move-in fee · likely $4,650–$9,250
$6,850
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 13 small homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

13 homes like this within 5 miles publish starting rates mostly between $3,500–$7,300.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 13 nearby homes behind this estimate

Where it is

  • 16011 Bassett St, Van Nuys, CA 91406Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2022, the state has filed 6 documents for this home, and its records count 6 visits since 2020. The most recent is a facility evaluation report, dated July 14, 2026.

On file since
2022
State visits
6
Most recent visit
July 14, 2026
Occupied · May 7, 2026 visit
6 of 6 bedsa count on that day, not an opening

We hold 1 complaint report the state published for this home, dated May 7, 2026. 1 of the 1 carries the state's recorded outcome word: “Unsubstantiated” (1). 1 includes the transcribed allegation the state investigated, word for word. Summary composed by computer from the 1 complaint report below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints1typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2020.

Year by year
YearVisitsDocumentsSubstantiated20262202025110202411020231102022110

The last 36 months — 4 of 6 documents

20262 state visits · 2 documents
Jul 14, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Christine Yee conducted an unannounced required Annual Inspection and used the CARE Inspection Tool to conduct the visit. LPA Yee met with Emma Arutiunian, Administrator. LPA Yee had to wait for Laura Hovhannisyan, Backup Administrator to arrive to provide documents. She arrived at 11:47am to conduct the visit. The facility is a single storey family home consisting of a living room, dining room, a kitchen, a family room, 7 bedrooms of which one is designated as a staff room/Office, a laundry room, 4 full bathrooms. Located behind the laundry room is a single room used by staff. Located in the back is also a storage shed. On today's visit, all 12 domains of the Care Inspection Tool was reviewed, 6 resident and 6 staff files were reviewed and a tour of the entire facility, inside and outside, was inspected. The following was observed: the living room, dining room, kitchen and family room were furnished with the appropriate furniture for its designated used for 6 residents. The fireplace located in the living room did not have a fire screen. all 6 resident bedrooms were furnished with a hospital bed, a night stand, a lamp, a chair, a dresser and a built-in closet. Each room has a wall mounted television. Window dressings were observed. Licensee will provide a extra curtain panel in bedroom #3 to allow for resident privacy. All three bathrooms, 2 private bathrooms are equipped with a walk in shower, a sink and a toilet. Slip resistant mats and grab bars were observed in the shower. No grab bars were observed by the toilets. Bed linens and extra bed linens were observed. continued on LIC809-C Page 2. Water temperature taken in the common bathroom read 103.1 degrees, the bathroom between between bedroom #3 and #5 read 103.20 degrees and the bathroom between bedroom #4 and #6 read 103.6 degrees Fahrenheit. The only fire extinguisher located in the kitchen was purchased on 1/7/26. The first aid kit containing the required tweezer, scissors, thermometer and dressings and first aid manual was observed. Medications are centrally stored in a locked filing cabinet. The facility has hardwired smoke detectors in all the 7 bedrooms and combination smoke/carbon monoxide detectors in the resident hallway, family room, in front of bedroom #2 and the staff room. They were operational when tested. The fire rated door located in the resident hallway was operational also. The facility has current general liability insurance with the required Title 22 limits. The laundry room contained a washer and dryer. Overall, the facility, inside and outside, were observed to be clean. Deficiencies cited under California Code of Regulations, Title 22, Division 6, Chapter 8. Exit interview was conducted, Appeals Rights were discussed and a copy was provided.the state’s words, verbatim · CDSS document, Jul 14, 2026

The state marks this report as 7 pages; the online copy we transcribed has 6. You can request the full file from the county licensing office.

May 7, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff left resident in soiled diaper/clothing for an extended period of time. Staff are not providing adequate supervision to the residents in care. Staff did not respond to emergency alarm.

Licensing Program Analyst (LPA) Sandra Urena conducted a subsequent unannounced visit to investigate the allegations listed above. The LPA met with the Administrator Emma Arutunina and explained the reason for the visit. LPA Urena, along with the Administrator, toured the physical plant areas inside and outside to ensure there are no health and safety hazards and that facility is in compliance with Title 22 Regulations. No health or safety hazards were observed at this time. On 04/08/2026, Licensing Program Analyst (LPA) Sandra Urena conducted an initial unannounced visit to investigate the allegations listed above. The LPA met with the Administrator Emma Arutunina and explained the reason for the visit. LPA Urena interviewed residents at approximately 1:45 p.m. and requested records pertinent to the investigation. Unsubstantiated Staff left resident in soiled diaper/clothing for an extended period of time. To investigate the allegation that the residents were left wearing soiled clothing for an extended period of time, LPA Urena interviewed the residents (R1). R1 was found to be alert and oriented, and able to understand and answer the questions asked. The R1 reported that they do get changed often or as necessary and normally do not have to wait long to be changed if needed. R1 added that they understand that staff may be busy with other residents, when they request assistance to be changed out of soiled disposable underwear. Staff interviews revealed, “they change residents as needed and check on them every two hours.” Based on the information received through interviews, there is not sufficient evidence to support the allegation that residents are left in soiled clothing for extended periods of time. Therefore, the allegation is deemed Unsubstantiated at this time. Staff are not providing adequate supervision to the residents in care. To investigate the allegation that staff are not helping reposition the resident, LPA Urena interviewed R1. The R1 reported that they do get assistance throughout the day, and at night R1 does not need anyone to reposition them. The R1 reported that staff are very attentive and that S1 is “amazing”. Based on the information received through interviews, there is not sufficient evidence to support the allegation that staff are not providing adequate supervision. Therefore, the allegation is deemed Unsubstantiated at this time. Staff did not respond to emergency alarm. To investigate the allegation that the staff did not respond to the emergency alarm, the LPA attempted to conduct residents’ interviews. R1 reported that there was a night when the alarm started to make a beeping sound but not continuously. The night staff seemed not to notice the beeping sound. The sound then stopped. It hasn’t happened again. Other residents were not aware that the emergency alarm went off during the night or any other time. Although the allegation may have happened or is valid, based on the interviews, there is not sufficient evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is Unsubstantiated at this time. No citations were issued. Exit interview was conducted. A copy of the report was issued.the state’s words, verbatim · CDSS document, May 7, 2026 · control 29-AS-20260402145148
20251 state visit · 1 document
Jul 11, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Sandra Urena arrived unannounced at the facility to conduct the required annual inspection. The LPA was greeted by staff and informed them of the reason for the visit. Administrator Emma Arutiunian arrived shortly thereafter. The LPA and the Administrator toured the physical plant areas inside and outside to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. COMMON AREAS: At the time of the visit, living room and dining room furniture was observed to be in good condition. The facility maintained a comfortable temperature. Smoke detector(s) and carbon monoxide detector were tested and operational at the time of the visit. The fire extinguisher was fully charged and was purchased on 03/25/2025. The LPA observed required postings throughout the common space. KITCHEN: Knives and cleaning supplies are stored inaccessible. Kitchen appliances were in operable condition. The facility has a sufficient supply of perishable and non-perishable food. The hot water temperature measured 112.8 degrees Fahrenheit. BEDROOMS: There are six residents’ bedrooms, which were furnished appropriately with clean linens, appropriate furnishings and sufficient lighting. There is one staff room, which was locked at the time of the visit. There was a linen closet in the hallway with extra towels and linens. BATHROOMS: Bathrooms were clean and sanitary and in operating condition with grab bars and non-skid surfaces. The bathrooms were sufficiently stocked with soap and paper towels. The hot water temperature measured within the regulations. Continues on LIC 809C... OUTDOOR AREA: The backyard has shaded outdoor area and is equipped with furniture for client use. The facility also has a shaded sitting area in front of the facility. No bodies of water noted. The washer and dryer are inaccessible in the washer and dryer room. Cleaning supplies and disinfectants are kept in locked. The seven-day supply of nonperishable food is located in the closet of the laundry room. The Administrator was advised to get more water for the seven day supply. RECORDS: Records review began at 12:45 p.m. Residents’ records were reviewed for, but not limited to care plans, medical records, admissions agreement, consent forms. All records were in order. Personnel records were reviewed for, but not limited to health assessments, criminal record clearances, first aid/CPR training, and the appropriate training. All files were in order. MEDICATIONS: Medications review began at 01:30 p.m.; medications are centrally stored and locked in a cabinet in the kitchen area next to the refrigerator; medications are labeled and checked for expiration dates. Medications are properly documented on the centrally stored medications and destruction record. No errors observed during the medication review. The LPA reviewed the following documents: - LIC500 Personnel Report - LIC9020 Client Roster - Certificate of Liability of Insurance _ Emergency Drill Logs No citations were issued. Exit interview conducted. A copy of the report was issued.the state’s words, verbatim · CDSS document, Jul 11, 2025
20241 state visit · 1 document
Jul 29, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Valeria Conway arrived at the facility unannounced to conduct a required annual visit at 10:00 a.m. LPA met with facility representative Ruzanna Manukyan and explained the reason for the visit. The administrator Emma Arutiunian arrived shortly. The LPA and the facility representative conducted a tour of the physical plant at approximately 12:00 p.m. There are (6) bedrooms for residents and (1) bedroom for staff use only. At 12:50 p.m. smoke alarms and carbon monoxide detector were tested and functioning at time of the visit. The facility serves residents with dementia, the auditory alarms on the exit doors were tested and functioned properly at the time of visit. Fire extinguisher was fully charged and purchased on 04/11/2024. KITCHEN: The kitchen appeared clean and the appliances and fixtures functional during the time of visit, sharp objects are stored in locked kitchen drawer. Some cleaning supplies and disinfectants were observed stored inaccessible to residents under the sink. The LPA observed a sufficient amount of perishable and a seven-day supply of non-perishable food at the facility properly stored. At 12:10 p.m. hot water was measured and read 112.5 degrees Fahrenheit. BEDROOMS: The residents’ bedrooms were properly furnished with at least one chair, night stand, and sufficient lighting for each resident. The bedrooms had appropriate and adequate clean bedding and linens such as sheets, pillowcases, and blankets. While conducting the plant tour, LPA observed that the sketch provided to the department by the facility is outdated. Back up administrator agreed to submit a new sketch to reflect floor plan accurately. Administrator is aware that facility may need to have the fire department to conduct a visit and obtain a new fire clearance if changes are made. Continues on LIC809_C Continued form LIC 809 BATHROOMS: All bathrooms were clean, properly supplied and had functional fixtures. LPA observed grab bars and non-skid mats in the bathroom. Between 12:00 p.m. and 12:35 p.m. the hot water was measured in each bathroom during physical plant tour. Hot water measured within the required limit of 105-120 degrees Fahrenheit. COMMON AREAS: The common areas were checked for cleanliness and furniture was checked for functionality during time of visit. The facility maintained a comfortable temperature of 76 degrees Fahrenheit. The LPA observed the required postings in the entry way and common sitting area. LAUNDRY ROOM: The LPA observed laundry room located right outside the hallway pass bedrooms #5 and #6. Cleaning supplies were stored in cabinets above washer and dryer and inaccessible to residents in care at this time. LPA also observed enough non-perishable supplies,water and emergency food was located inside the closet in a closet inside the laundry room. GARAGE/OFFICE: LPA observed an office area (converted garage) with a couch, a desk, a file cabinet and a chair. Additionally, LPA observed an extra refrigerator for perishable foods. OUTDOORS: The front yard exits were clear of hazards and obstructions. The two front side gates have a self-latching door. At the back of the facility there is an area with outdoor furniture for residents’ use. There are no bodies of water on the premises. RECORDS: Records review began at 11:00 a.m. LPA reviewed five (5) residents’ records were reviewed for, but not limited to care plans, medical records, admissions agreement, consent forms. All records were in order. Also, LPA reviewed four (4) personnel records including licensee. These were reviewed for, but not limited to health assessments, criminal record clearances, first aid/CPR training, and the appropriate training. All files were in order. Continues on LIC 809-C Continued from LIC 809-C MEDICATIONS: Medications review began at 2:42 p.m., medications are centrally stored and locked in a cabinet in the living room area; medications are labeled and checked for expiration dates. Medications are properly documented on the Centrally Store Medication and Destruction record as of the time of the visit. LPA observed that administrator keeps a complete first aid kit and manual locked inside the medication cabinet. No citations were issued. Exit interview conducted. Hard copy of this report issued to Administrator.the state’s words, verbatim · CDSS document, Jul 29, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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