Aspen Ville Co

Allegation investigated: Staff sexually abused residents in care Staff hit resident in care Staff took inappropriate photos of residents in care Staff live streamed videos footage of residents in care without consent Staff refused to help resident in care Staff sleep at the facility while on shift

Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation regarding the above allegations. LPA Lund met with Staff Carrie Wilson and explained the reason for the visit. Census: 30 Staff sexually abused residents in care- The Department of Social Services Community Care Licensing investigated the allegation. Staff & residents in care were interviewed regarding the allegation. Based on interviews with staff and residents in care no evidence of sexual abuse happened to residents in care. Based on interviews with staff, and residents in care, on the information provided, it was unclear if staff sexually abused residents in care, therefore the allegation was deemed UNSUBSTANTIATED. Unsubstantiated Staff hit resident in care- LPA Lund interviewed staff, and residents in care. Based on interviews with staff and residents in care. LPA Lund interviewed residents in care who stated that staff have never hit them and would notify staff if so. Staff interviewed stated that they have never seen staff hit a resident if so, would notify management immediately. Based on interviews with staff and residents in care, on the information provided, it was unclear if staff hit resident in care, therefore the allegation was deemed UNSUBSTANTIATED. Staff took inappropriate photos of residents in care- The Department of Social Services Community Care Licensing investigated the allegation. Staff & residents in care were interviewed regarding the allegation. Based on interviews with staff and residents in care there was no evidence of inappropriate photos of residents in care. Based on interviews with staff, and residents in care, on the information provided, it was unclear if staff took inappropriate photos of residents in care, therefore the allegation was deemed UNSUBSTANTIATED. Staff live streamed videos footage of residents in care without consent- LPA Lund reviewed facility records, interviews with staff, and residents in care. Based on reviewed facility records, interviews with staff, and residents in care. LPA Lund reviewed training on 10/15/2025, the use of personal phones on the work floor was not permitted. Residents interviewed stated that they have never been videoed by staff. Staff interviewed stated they have never seen any staff videoing any residents in care. Based on reviewed facility records, interviews with staff, and residents in care, on the information provided, it was unclear if staff live streamed videos footage of residents in care without consent, therefore the allegation was deemed UNSUBSTANTIATED. Staff refused to help resident in care- LPA Lund interviewed staff, and residents in care. Based on interviews with staff, and residents in care. LPA Lund interviewed residents who stated that there needs are being met and staff have always helped them. Staff interviewed stated that they are here to help the residents in care and have never seen any staff refuse to help any residents in care if so would notify management immediately. Based on interviews with staff and residents in care on the information provided, it was unclear if staff refused to help resident in care, therefore the allegation was deemed UNSUBSTANTIATED. Staff sleep at the facility while on shift- LPA Lund interviewed staff and residents in care. Based on interviews with staff and residents in care. Residents interviewed stated that they have never seen any staff sleeping while at the facility. Staff interviewed stated that they have never seen staff sleeping on duty and would not notify management if seen. Based on interviews with staff and residents in care, on the information provided, it was unclear if staff sleep at the facility while on shift, therefore the allegation was deemed UNSUBSTANTIATED. As a result of this investigation, this Department finds the allegation to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted and report left.the state’s words, verbatim · CDSS document, Jul 17, 2026 · control 27-AS-20251017132419

Type of visit: Required - 1 Year

At 9:00am on 06/09/2026, Licensing Program Analysts (LPAs) Arielle Pascua and Sulma Lopez arrived unannounced to this facility to conduct an annual visit. LPAs met with Staff Member (SM), Karen Langley and explained the purpose of the visit. LPAs asked SM Langley to conduct the Facility Designated Administrator (FDA), Kashminder Kaur to inform her that CCL was present at this time. At 10:15am, FDA Kaur arrived at the facility to meet LPA. Current census was 31. A brief interview with FDA Kaur was conducted. This facility is licensed to serve 32 residents 60 and older who may be non-ambulatory. This facility also holds a dementia plan on file and a hospice waiver for 32 residents. LPAs Pascua and Lopez reviewed 6 resident files and 6 staff files. It was observed that 6 out 6 residents had an incomplete LIC625, Needs and Services Plan. 1 out 6 resident files revealed that a physician report was not signed by the physician. In addition, it was observed that 1 out of 6 staff files did not have a health screening conducted 6 months prior to their hire date. FDA Kaur has an active administrator certificate #7024979740 and expires on 08/29/2027. LPAs also followed up on an incident report received by the department on 1/07/2026. It was stated that on 01/06/2026, Resident 1 (R1), left the facility through the side gate and was found outside of the facility sitting in on the sidewalk in a nearby neighborhood. It was learned that staff was attending to another resident during this time and did not observed R1 leaving through the side gate. A review of the residents physician report conducted on 06/02/2025 reveals that the resident is unable to leave the facility unassisted. The facility has conducted a fire drill log on 03/12/2026. Fire extinguishers observed were services by the local fire company on 04/10/2026. A tour of the facility was conducted. A tour of the residents rooms were conducted. Furniture and furnishings were sufficient to meet resident needs. A tour of the resident bathrooms were conducted. Hot water temperature was taken in bedrooms 4,5,8,11 and 12 to ensure it was within 105-120 degrees F. A tour of the resident shower were conducted, grab bars were present and in good repair. A tour of the laundry room was conducted. Extra linen along with laundry supplies were identified. A tour of 2 storage units were conducted. Toxins and other cleaning supplies were locked and made inaccessible to residents in care. This facility has a medication room. Along with personnel responsible for Medication administration, LPAs reviewed and compared Medication to Medication Administration Logs. First Aid kit was present and contained all the required components. A tour of the kitchen was conducted. It was observed that the facility obtained food delivery as of this date. This facility was observed to have 2-day perishable food supply, however did not have 7 day non-perishable food supply. LPAs observed 8 cans of oatmeal, 9 cans of fruit, 3 cans of beans, 6 cans of tomato soap, seasonings, 2 bags of rice, 3 bags of pasta, 3 containers of jello, a large box of lays, 12 bags of cereal. LPA Pascua discussed with FDA Kaur if this was a sufficient supply of non-perishable food for 32 residents. FDA Kaur stated no. A tour of the yard was conducted. Perimeter fence and gates were in good repair. It was learned that the facility installed a delayed egress gate facing the main road. It was stated that the fire inspector had already approved this gate, however, the department was not notified of the change to the facility. LPA Pascua advised that the facility go through the proper protocols when making any changes to the facility. LPA Pascua requested a LIC200 and updated facility sketch to request an updated fire clearance. The following documents were requested for review by this LPA: -LIC308 -LIC400 -LIC500 -LIC610E An immediate civil penalty is being issued of $500 for Section 87411(a). Per California Code of Regulations (CCR) – Title 22 – Division 6, Chapter 6, deficiencies were observed during today’s visit. Citations can be found on the LIC 809 D. Failure to correct deficiencies may result in civil penalties. Appeal Rights were provided to FDA Kaur. An exit interview was held, and a copy of the report was provided in-person.the state’s words, verbatim · CDSS document, Jun 9, 2026

Allegation investigated: Staff caused injury to resident in care Staff are not properly trained Staff did not ensure resident hygiene care needs were met

Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation regarding the above allegations. LPA Lund met with Administrator Kaur Kashminder and explained the reason for the visit. Census: 30 Staff caused injury to resident in care- LPA Lund reviewed facility records, interviews with staff, and residents in care. Based on reviewed facility records, interviews with staff, and residents in care. LPA Lund reviewed training on Hoyer lift for staff on 12/05/2024 and 9/30/2025 the training was done by Fresno Hospice. Residents who have the Hoyer lift stated that they have not been injured while using the Hoyer lift. Staff interviewed stated that they have been trained to use the Hoyer lift. Resident (R1) does have a catheter and home health changes the catheter. Unsubstantiated On 9/12/2025 the facility had a Staff meeting to go over directions on what staff can address with the catheter for residents in care. Staff interviewed stated that they know that they can only empty the catheter and that is it and would have to call the nurse if the catheter was to fall off and when the residents cannot put it back on. Based on reviewed facility records, interviews with staff, and residents in care, on the information provided, it was unclear if staff caused injury to resident in care, therefore the allegation was deemed UNSUBSTANTIATED. Staff are not properly trained- LPA Lund reviewed facility records, interviewed staff, and residents in care. Based on interviews with staff, residents in care, and facility records reviewed. LPA Lund reviewed staff training on Hoyer lift for 12/5/2024 and 9/30/2025. The facility currently has three residents who use the Hoyer lift who stated that staff to their knowledge know how to use the Hoyer lift properly and have not been harmed using it. LPA Lund interviewed residents in care that have catheter and staff only empty the catheter and call the proper agency if necessary. Staff interviewed stated that they have been trained on how to use the Hoyer lift and only empty the catheter and call the proper agency if needed. Based on interviews with staff, residents in care, and facility records reviewed, on the information provided, it was unclear if staff are not properly trained, therefore the allegation was deemed UNSUBSTANTIATED. Staff did not ensure resident hygiene care needs were met- LPA Lund reviewed staff records, interviews staff, and residents in care. Based on facility records reviewed, interviews with staff, and residents in care. Facility records indicate that all residents have a shower schedule. Residents interviewed stated that they get showers on a schedule and get their teeth brushed daily. Staff that residents in care get showers on a schedule or as needed and make sure their teeth are brushed daily. LPA Lund reviewed Resident’s Activities of Daily Living (ADLS) from May 1, 2025 through June 30, 2025 and their ADLS were getting completed. Based on facility records reviewed and interviews with staff, and residents in care, on the information provided, it was unclear if staff did not ensure resident hygiene care needs were met, therefore the allegation was deemed UNSUBSTANTIATED. As a result of this investigation, this Department finds the allegation to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted and report left.the state’s words, verbatim · CDSS document, Oct 1, 2025 · control 27-AS-20250611091416

Type of visit: Case Management - Deficiencies

Licensing Program Analyst (LPA) Jason Lund arrived unannounced to conduct an case management visit. LPA met with Administrator Kaur Kashminder explained the purpose of the visit. LPA reviewed the Licensing Information System (LIS) and Guardian portal to determine of S1 was associated at this time. It was observed that S1 was not associated to this facility as August 6, 2025. An immediate civil penalty of $500 was issued at the time of this visit due to violation of Section 87355(e)(2). Based on the information gathered during the course of this visit, per California Code of Regulations (CCRs) - Title 22, Division 6, Chapter 6, the following deficiencies are being cited on the attached 809D during this visit. If any of the cited deficiencies are not corrected by the noted due dates; civil penalties may be assessed. An exit interview was conducted, and a copy of the report will be given.the state’s words, verbatim · CDSS document, Aug 14, 2025

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87355(e)(2) · Plan of correction due date: Aug 15, 2025

Criminal Record Clearance: All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section 87355(c). This requirement was not met evidenced: S1 work at the facility for more thatn five days and didn't have aCriminal record clearances for the facility.Which possess an immediate health and safety risk for residents in care.the state’s words, verbatim · CDSS document, Aug 14, 2025

Plan of correction: Administrator will have S1 finger printed.

Type of visit: Case Management - Incident

On 08/04/2025, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to conduct a case management visit. LPA met with Facility Designated Administrator (FDA), Kashmindar Kaur and explained the purpose of the visit. The purpose of this visit was to follow up on an incident reported by the facility on 07/30/2025. Current census was 32. On 07/30/2025, Resident 1 (R1) informed a facility staff member that they had given their food stamp card to Staff Member 1 (S1) to help purchase groceries for S1's family. R1 reported that S1 used the card for a total of approximately $700.Additionally, R1 stated that they provided S1 with their credit card number after S1 requested to place a DoorDash order. S1 claimed the card was used only once; however, a review of R1’s bank statements revealed eight separate DoorDash transactions between June 14, 2025, and July 7, 2025. When R1 confronted S1 about the charges, S1 said they would help investigate the matter but failed to follow through. During this visit, LPA Pascua interviewed staff and obtained documentation relating to this incident. Based on interviews, and observations made during this visit there are no deficiencies observed during this visit. The department will come at a later time if further follow up is needed. An exit interview was conducted and a copy of this report was provided to the facility at the end of this visit.the state’s words, verbatim · CDSS document, Aug 4, 2025

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Jason Lund arrived unannounced to conduct a one year annual/required visit. LPA met with Administrator Kaur Kashminder and explained purpose of visit. The facility capacity is 32 non-ambulatory residents. Census: 31 LPA Lund and Administrator Kaur Kashminder toured/inspected the interior and the exterior of the facility including the common living spaces, resident bedrooms and bathrooms, activity rooms, medication storage, kitchen, garage and outdoor areas. Bedrooms were clean and in good repair. The facility has a medication room where they dispense medications. Food supply is adequate for 2- day perishable and 7- day nonperishable. Fire extinguishers were last serviced on 3/26/2025. Smoke alarms were tested and are operational. The facility has a carbon monoxide detector and performs disaster drills as required. First Aid kit is on site and complete. Toxins and cleaning supplies are locked and inaccessible. The hot water temperature was measured at 112*F which is within the required range of 105-120*F. LPA Lund reviewed 4 staff files and the facility has sufficient staffing to provide the services needed to meet the residents’ needs. LPA reviewed 4 resident files which have all required documents. No deficiencies cited on today's visit and copy of report left.the state’s words, verbatim · CDSS document, Jun 16, 2025

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Jason Lund arrived unannounced to conduct a case management visit. LPA met with Administrator Kaur Kashminder and explained purpose of visit. Census: 29 LPA Lund came to do a health and safety check on four residents that moved from another facility. LPA Lund interviewed the four residents and reviewed resident files which have all required documentation. Residents’ medications are in compliance. LPA Lund observed that the residents has transitioned to the new facility. No deficiencies cited on today's visit and copy of report left.the state’s words, verbatim · CDSS document, Jan 13, 2025

Allegation investigated: Facility staff not properly addressing cockroaches in the facility Facility staff not properly addressing flies in the facility Facility staff not providing food to residents in the quantity necessary Facility staff not providing drinking water to residents in the quantity necessary Facility staff not ensuring facility is maintained in good repair resulting in flooding

Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation regarding the above allegations. LPA Lund met with Administrator Kaur Kashminder and explained the reason for the visit. Census: 23 Facility staff not properly addressing cockroaches in the facility- LPA Lund reviewed facility records, LPA Lund observations, interviews with staff, and residents in care. Based on reviewed facility records, LPA Lund observations, interviews with staff, and residents in care. LPA Lund observed no cockroaches throughout the facility during visits on 5/23/2024, 8/21/2024, and 11/14/2024. LPA Lund reviewed facility records from Peace of Mind Pest Control Inc from 11/15/2023 through 4/22/2024 stating that facility was addressing any pest control issues including cockroaches. Staff interviewed stated that never seen any cockroaches inside the facility. Residents interviewed stated that never seen any cockroaches at all. Unsubstantiated Based on reviewed facility records, LPA Lund observations, interviews with staff, and residents in care, on the information provided, it was unclear if facility staff not properly addressing cockroaches in the facility, therefore the allegation was deemed UNSUBSTANTIATED. Facility staff not properly addressing flies in the facility- LPA Lund reviewed facility records, LPA Lund observations, interviews with staff, and residents in care. Based on reviewed facility records, LPA Lund observations, interviews with staff, and residents in care. LPA Lund observed fly lights throughout the facility and no flies during visits on 5/23/2024, 8/21/2024, and 11/14/2024. LPA Lund reviewed facility records from Peace of Mind Pest Control Inc from 11/9/2023 through 4/22/2024 stating that facility was addressing any pest control issues including flies. On 10/23/2023 the facility installed fly lights in the kitchen area and on 11/1/2023 installed two lights in the dinning area and one more in the kitchen area. Staff interviewed stated that the facility has installed fly lights and has help addressing any issues with flies. Residents interviewed stated that flies have never been a problem at the facility. Based on reviewed facility records, LPA Lund observations, interviews with staff, and residents in care, on the information provided, it was unclear if facility staff not properly addressing flies in the facility, therefore the allegation was deemed UNSUBSTANTIATED. Facility staff not providing food to residents in the quantity necessary- LPA Lund reviewed facility records, interviewed staff, and residents in care. Based on interviews with staff, residents in care, and facility records reviewed. LPA Lund reviewed Spring and Summer 2024 breakfast, lunch and dinner menus from the facility with sufficient food items for the residents in care. LPA Lund reviewed food orders dated 8/12/2024 and 8/19/2024 with enough quaintly necessary to feed the residents in care. LPA Lund observed 2- day perishable and 7- day nonperishable, during visits on 5/23/2024, 8/21/2024, and 11/14/2024. Residents interviewed stated that food from the facility was good and they get enough food. Based on facility records review, interviews with staff, residents, on the information provided, it was unclear if facility staff not providing food to residents in the quantity necessary, therefore the allegation was deemed UNSUBSTANTIATED. Facility staff not providing drinking water to residents in the quantity necessary- LPA Lund interviewed staff, and residents in care. Based on interviews with staff, and residents in care. Staff stated that they ask residents through out day if they would like something to drink. Residents interviewed stated that they get enough to drink. Based on interviews with staff, and residents in care, on the information provided, it was unclear if facility staff not providing drinking water to residents in the quantity necessary, therefore the allegation was deemed UNSUBSTANTIATED. Facility staff not ensuring facility is maintained in good repair resulting in flooding- LPA Lund reviewed facility records and observed, interviewed staff, and residents in care. Based on interviews with staff, residents in care, and facility records reviewed and LPA Lund observations. LPA Lund reviewed records from Tony’s Plumbing from 10/18/2023 through 3/26/2024. On 3/26/2024 Tony’s Plumbing was called out to fix two toilets that were backed up. They were fixed on 3/26/2024 by Tony’s Plumbing. Staff interviewed stated that the facility has maintenance that will fix any issues with the facility. Residents interviewed stated they have never had any problems with the plumbing. LPA Lund observed during visits on 5/23/2024, 8/21/2024, and 11/14/2024 were clean and in good repair. Based on facility records review and LPA Lund observations, interviews with staff, and residents, on the information provided, it was unclear if facility staff not ensuring facility is maintained in good repair resulting in flooding, therefore the allegation was deemed UNSUBSTANTIATED. As a result of this investigation, this Department finds the allegation to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted and report left.the state’s words, verbatim · CDSS document, Nov 14, 2024 · control 27-AS-20240815070104

Type of visit: Post Licensing

Licensing Program Analyst (LPA) Jason Lund arrived unannounced to conduct a post-licensing visit. LPA met with Administrator Kaur Kashminder and explained purpose of visit. The facility capacity is 32 non-ambulatory residents. Census: 27 LPA Lund and Administrator Kaur Kashminder toured/inspected the interior and the exterior of the facility including the common living spaces, resident bedrooms and bathrooms, activity rooms, medication storage, kitchen, garage and outdoor areas. Bedrooms were clean and in good repair. There is a locked storage for medications. Food supply is adequate for 2- day perishable and 7- day nonperishable. Fire extinguishers were last serviced on 3/14/2024. Smoke alarms were tested and are operational. The facility has a carbon monoxide detector and performs disaster drills as required. First Aid kit is on site and complete. Toxins and cleaning supplies are locked and inaccessible. The hot water temperature was measured at 113.1*F which is within the required range of 105-120*F. LPA Lund reviewed 4 staff files and the facility has sufficient staffing to provide the services needed to meet the residents’ needs. All staff have criminal record clearance and are associated to the facility. LPA reviewed 4 resident files which have all required documents. No deficiencies cited on today's visit and copy of report left.the state’s words, verbatim · CDSS document, Aug 21, 2024

Type of visit: Prelicensing

Licensing Program Analyst (LPA) Jason Lund arrived unannounced to conduct a pre-licensing visit. LPA met with Administrator Kaur Kashminder and explained purpose of visit. The facility capacity is 32 non-ambulatory residents. Census: 30 LPA and Administrator Kaur Kashminder toured/inspected the interior and the exterior of the facility including the common living spaces, resident bedrooms and bathrooms, activity rooms, medication storage, kitchen, garage and outdoor areas. Bedrooms were clean and in good repair. There is a locked storage for medications. Food supply is adequate for 2- day perishable and 7- day nonperishable. Fire extinguishers were last serviced on 3/14/2024. Smoke alarms were tested and are operational. The facility has a carbon monoxide detector and performs disaster drills as required. First Aid kit is on site and complete. Toxins and cleaning supplies are locked and inaccessible. The hot water temperature was measured at 112.9*F which is within the required range of 105-120*F. LPA reviewed 4 staff files and the facility has sufficient staffing to provide the services needed to meet the residents’ needs. All staff have criminal record clearance and are associated to the facility. LPA reviewed 5 resident files & 3 staff files which have all required documents. Component III interview was conducted with Administrator Kaur Kashminder and completed during today's Pre-licensing visit. No deficiencies observed or cited during today's visit and copy of report left at facility.the state’s words, verbatim · CDSS document, May 23, 2024