Acting With Love Assisted Living

Type of visit: Required - 1 Year

On 01/30/2026 at 12:30pm Licensing Program Analyst (LPA) Sarah Benson arrived at the facility unannounced to conduct a Required-1 Year inspection. LPA met with House Manager Leslie Rose who phoned the administrator Tasha Tompkins and explained the purpose of the visit. Administrator certificate has been submitted on 2-5-25 and is currently pending. Administrator Tasha Tompkins arrived ten minutes latter. LPA Benson and administrator toured the facility together to ensure the health and safety of residents in care. Areas toured include but are not limited to six (6) resident rooms, common areas, four (4) bathrooms, kitchen, storage areas and back yard. Staff and resident files were reviewed. Medications were also reviewed. Medication is locked in a locked closet. The common area was clean, odor-free and in good repair. All bedrooms had required furniture, bedding, lighting and windows with screens. The bathrooms were clean. The kitchen was clean and in good repair. Cooking/dining equipment and utensils were present. Food appears to be stored and prepared properly. Facility has required (7) seven-day non-perishable and (2) day perishable supply of food. The facility was observed to be at a comfortable temperature. First aid kit fully stocked and ready for emergency use. Fire extinguisher fully charged. Smoke detectors are all operational. Hot water temperature measured within required Title 22 regulations of 105 degrees F and 120 degrees F. All employees requiring background checks are cleared. There is a schedule of activities planned for the clients. All required postings are displayed within the facility. No pools/bodies of water are on the premises. The last disaster drill was conducted and documented on 12-05-25, the facility has been conducting drills every 3 months. LPA interviewed one resident and one staff. The facility is in compliance. No deficiencies are being cited as a result of today’s inspection. Exit interview conducted and copy of report was provided to administrator.the state’s words, verbatim · CDSS document, Jan 30, 2026

Allegation investigated: Staff did not ensure resident had enough liquids, resulting in dehydration. Staff did not ensure resident's incontinence needs were being met.

On 1-15-26, at approximately 2:15 PM, Licensing Program Analyst (LPA), Sarah Benson arrived unannounced at Acting with Love Assisted Living for the purpose of delivering final complaint findings received on 9-15-25. LPA was greeted at the door by House Manager Leslie Rose, and was granted access into the facility. Interview were conducted and reportes reviewed. LPA requested the following documents staff schedule for August, staff list with telephone numbers, residents admission agreement, care plan, staff care notes, medical records and physican reports. Continued on 9099C Unsubstantiated Staff did not ensure residents had enough liquids, resulting in dehydration. During the interview process, the Administrator reported the resident had a cold with a sore throat. Staff S1 stated R1 didn’t feel well with cold-like symptoms for two days, R1s family told staff, I think she is feeling better she just needs to rest. Staff stated on Friday the behavioral health nurse was in and didn't recommend a hospital visit, she needs rest. Staff stated on Sunday she was more lethargic, when I took her vitals her blood pressure and heart rate was elevated, she didn’t have a fever. Staff stated I called EMS and R1 was taken to the hospital. Staff stated we offered R1 more options to drink to aid in their refusing to drink. Staff stated we offered Sprite, multiple flavored Gatorade, iv liquid, orange juice and chicken broth. Staff reported we always have drinks within reach of the residents. During the investigation process LPA Benson observed all residents had a drink within arm’s reach. Document review revealed that R1 needs reminders to perform all ADL tasks. During staff interviews it was reported that staff give reminders to drink hourly. Based on the interviews conducted the allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated. Staff did not ensure residents’ incontinent needs were being met. During the interview process, Staff reported because R1 had aggressive behavior I would do a two person assist when dressing or addressing incontinent. Staff stated R1 didn’t like to be touched. Staff stated R1 was walking and had a bedside toilet. Staff stated R1 was wearing pull-ups but could get herself to the bathroom, bedside toilet. Staff stated that R1 would mostly at night have incontinence. Staff reported R1 had a call button and bed sensor so staff could assist to the rest room at night. Staff reported R1 moved around the facility well. During interviews it was reported that the facility has a program of scheduled toileting at regular intervals. Staff reported every two hours we help the residents to the toilet. Staff stated from the moment she moved in she had darker urine, orangish. Staff reported the dark colored urine didn’t have a odor. Staff stated when R1 moved in she had a UTI with antibiotics. Staff stated the antibiotics were taken and it cleared up. Staff stated on Thursday R1s daughter was visiting and was notified she wasn’t drinking much. Staff stated R1 wasn’t feeling well so we were offering more fluids. Continued from 9099C Staff did not ensure resident's incontinence needs were being met. Record review revealed R1 had bladder incontinent but not bowel impaired. It was recorded R1 is forgetful of need to urinate at times. It was reported that R1 needs reminders to perform all ADL tasks. I was reported R1 uses commode at bedside, can have accidents at night. Staff will ensure resident is getting to commode safely and help when needed. LPA reviewed R1’s LIC602 Physician’s Report which states that R1 is incontinent of bowel and bladder, uses briefs, and is unable to care for their own toileting needs. R1’s Care Tracking Sheet states resident is full assist with all ADLs. Care tracking sheet instructions for toilet: Resident needs help with using the bathroom and transferring to and from wheelchair and toilet. Care Plan instructions: Provide assistance with bathing, dressing, hygiene, provide reminders and assist as needed for incontinence care. Document review revealed, R1s physician report noted that R1 is continent during the day and incontinent at night. During the investigation LPA Benson observed that the facility had supplies for incontinent residents. LPA observed none of the residents were soaked or soiled during the visit. LPA observed the bed side toilet in R1s bedroom and R1s bed is about ten feet from the bathroom. Staff stated every two hours we help the residents to the toilet. Staff reported R1 had a call button and bed sensor so staff could assist to the rest room at night. Based on the interviews conducted the allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.the state’s words, verbatim · CDSS document, Jan 15, 2026 · control 59-AS-20250915082226

Type of visit: Required - 1 Year

02/06/2025 at 9:45 AM Licensing Program Analyst (LPA) Sarah Benson and Kayla Adkison arrived at the facility unannounced to conduct a Required-1 Year inspection. LPA's met with administrator Tasha Tompkins (cert # 7013177740 exp.2-1-25) and explained the purpose of the visit. Administrator certificate is current. LPA's and administrator toured the facility together to ensure the health and safety of residents in care. Areas toured include but are not limited to five (5) resident rooms, common areas, four (4) bathrooms, kitchen, storage areas and back yard. Staff and resident files were reviewed. Medications were also reviewed. Medication is locked in a locked closet. The common area was clean, odor-free and in good repair. All bedrooms had required furniture, bedding, and lighting. The bathrooms were clean and in good repair. The kitchen was clean and in good repair. Cooking/dining equipment and utensils were present. Food appears to be stored and prepared properly. Facility has required (7) seven-day non-perishable and (2) day perishable supply of food. The facility was observed to be at a comfortable temperature. First aid kit fully stocked and ready for emergency use. Fire extinguisher fully charged. Smoke detectors are all operational. Hot water temperature measured within required Title 22 regulations of 105 degrees F and 120 degrees F. All employees requiring background checks are cleared. All required postings are displayed within the facility. No pools/bodies of water are on the premises. No firearms are on premises. The last disaster drill was conducted and documented on 9-11-24, the facility has not been conducting drills every 3 months. LPA interviewed one of one resident and one staff. The following deficiencies were observed (See LIC 809D) and cited from the California Code of Regulations, Title 22, and California Health and Safety Code. Failure to correct the deficiencies may result in civil penalties. Exit interview conducted and copy of report was provided to administratorthe state’s words, verbatim · CDSS document, Feb 6, 2025

Allegation investigated: Facility did not inform Power of Attorney (POA) of change in resident’s medication.

On 01/14/24 Donna Gurriere, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 09/03/24. LPA Gurriere met with Leslie Rose, House Manager and explained the purpose of the visit. Facility did not inform Power of Attorney (POA) of change in resident’s medication. During the interview process the administrator and a resident’s family member were interviewed. The resident (Resident 1) was not interviewed as she was sleeping when the LPA was at the facility. Documents were obtained to include the Admission Agreement, Appraisal and Needs Plan and the resident’s Medication Administration Records. continued Unsubstantiated During the investigation process, parties that were involved were interviewed and it was reported that when the Physician’s Assistant (PA) was refilling prescriptions for the residents, she made a mistake and called the pharmacy with another resident's medication, and not the medication order for Resident 1. Shortly after the error, the PA realized her mistake, contacted the pharmacy, and canceled the prescription order error. In addition, it was stated that the medication order was never picked up. Although the above allegation mentioned may have happened, or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the above findings are Unsubstantiated.the state’s words, verbatim · CDSS document, Jan 14, 2025 · control 59-AS-20240903151711

Type of visit: Required - 1 Year

02/29/2024 9:30 AM Licensing Program Analyst (LPA) Sarah Benson arrived at the facility unannounced to conduct a Required-1 Year inspection. LPA met with Tasha Tompkins Administrator (cert #6043426740 exp.2-1-25) and explained the purpose of the visit. Administrator certificate is current. LPA Benson and administrator toured the facility together to ensure the health and safety of residents in care. Areas toured include but are not limited to six (6) resident rooms, common areas, four (4) bathrooms, kitchen, storage areas and back yard. Staff and resident files were reviewed. Medications were also reviewed. The common area was clean and in good repair. All bedrooms had required furniture, bedding, and lighting. The bathrooms were clean and in good repair. The kitchen was clean and in good repair. Cooking/dining equipment and utensils were present. Food appears to be stored and prepared properly. The facility was observed to be at a comfortable temperature. First aid kit fully stocked and ready for emergency use. Fire extinguisher fully charged. Smoke detectors are all operational. Hot water temperature measured within required Title 22 regulations of 105 degrees F and 120 degrees F. All employees requiring background checks are cleared. All required postings are displayed within the facility. No pools/bodies of water are on the premises. No firearms are on premises. The last disaster drill was conducted and documented on 1-16-2023, the facility has not been conducting drills every 3 months. The following deficiencies were observed (See LIC 809D) and cited from the California Code of Regulations, Title 22, and California Health and Safety Code. Failure to correct the deficiencies may result in civil penalties. Exit interview conducted, a copy of the report, and appeal rights provided to administratorthe state’s words, verbatim · CDSS document, Feb 29, 2024