Loving Hands

Type of visit: Required - 1 Year

On 09/23/2026 at 10:00AM, Licensing Program Analyst (LPA) T. Syess-Gibson conducted an unannounced 1-Year Required inspection. LPA met with Lilibeth Padrid, Caregiver, and explained the purpose of the visit. The Administrator currently holds Certificate #708374740 expires on 03/27/2028. Facility has census of 4. The facility’s fire clearance was approved for one (1) ambulatory and four (4) non-ambulatory residents. LPA toured the facility with caregiver including but not limited to bedrooms, bathrooms, kitchen, common area and back yard. The facility consists of four (4) bedrooms one (1) occupied by staff and three (3) bathrooms. All outdoor and indoor passageways are kept free of obstruction. LPA did not observe any bodies of water. A comfortable temperature is maintained at 73 degrees Fahrenheit. LPA observed lighting in all rooms is adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 109.4 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of 7-day supply of non-perishable and 2-day of perishable foods. Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was observed to be full and last serviced on 09/11/2026. Emergency Disaster Plan was last posted on 08/27/2025. First aid kit was observed to be complete. Fire drill was last conducted on 09/06/2026. Continue on LIC809C… Continued from LIC809. Four (4) staff records were reviewed. LPA reviewed all four (4) resident records, and they were current and complete. LPA also reviewed a sample of Medications during visit. LPA requested updated copies of the following documents to be submitted to CCLD by 09/30/2026. · LIC 308 Designation of Administrative Responsibility · LIC 309 Administrative Organization · LIC 500 Personnel Report (updated) · LIC 610E Emergency Disaster Plan · Liability Insurance · Surety Bond No deficiencies were cited during visit. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Sep 23, 2026

Type of visit: Required - 1 Year

On 08/27/2025 at 9:50AM, Licensing Program Analyst (LPA) T. Syess-Gibson conducted an unannounced 1-Year Required inspection. LPA met with Ma Mercedes Morales, Administrator, and explained the purpose of the visit. Facility has census of 4. The facility’s fire clearance was approved for one (1) ambulatory and four (4) non-ambulatory residents. LPA toured the facility with Administrator including but not limited to bedrooms, bathrooms, kitchen, common area and back yard. The facility consists of four (4) bedrooms one (1) occupied by staff and three (3) bathrooms. All outdoor and indoor passageways are kept free of obstruction. LPA did not observe any bodies of water. A comfortable temperature is maintained at 75 degrees Fahrenheit. LPA observed lighting in all rooms is adequate for the comfort and safety of the residents. The hot water temperature in the resident’s shared bathroom was measured at 135.2 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of 7-day supply of non-perishable and 2-day of perishable foods. Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last serviced on 08/20/2025. Emergency Disaster Plan was last posted on 09/02/2024. First aid kit was observed to be complete. Fire drill was last conducted on 08/02/2025. Continued LIC809C. Continued from LIC809. Four (4) staff records were reviewed; they were current and complete. LPA reviewed all four (4) resident records, four (4) out four (4) were missing appraisal needs and service plans. LPA also reviewed P&I and Medications during visit. LPA requested updated copies of the following documents to be submitted to CCLD by 09/03/2025. LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Surety Bond Current Administrator’s Certificate Updated facility sketch Continue on LIC809C... Continued from LIC809C The following deficiencies were cited during visit: At 10:27AM, LPA observed hot water in residents shared restroom was 135.2 Degrees Fahrenheit At 10:43AM, LPA observed R2 has a bed with a full bed rail At 11:37AM, LPA observed R2 does not have physician order for full bed rail in R2's file. At 12:02PM, LPA observed during file review four (4) out of four (4) residents did not have appraisal needs and service plans Deficiencies cited per Title 22 California Code of Regulations and listed on LIC809D. Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted. Appeal rights and a copy of this report provided to Ma Mercedes Morales.the state’s words, verbatim · CDSS document, Aug 27, 2025

Type of visit: Required - 1 Year

On 09/10/2024 at 10:47AM, Licensing Program Analyst (LPA) T. Syess-Gibson conducted an unannounced 1-Year Required inspection. LPA met with Caregiver Lilibeth Padrid, spoke with Administrator, Mamercedes Morales via telephone, and explained the purpose of the visit. The Administrator arrived at 11:42AM . Administrator Certificate is currently in pending status of processing. Facility has census of 4. The facility’s fire clearance was approved for one (1) ambulatory and four (4) non-ambulatory residents. LPA toured the facility with Administrator including but not limited to bedrooms, bathrooms, kitchen, common area and back yard. The facility consists of four (4) bedrooms one (1) occupied by staff and three (3) bathrooms. All outdoor and indoor passageways are kept free of obstruction. LPA did not observe any bodies of water. A comfortable temperature is maintained at 73 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 116.6 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of 7-day supply of non-perishable and 2-day of perishable foods. LPA interviewed 2 staff members during visit. Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last purchased on 08/28/2024. Emergency Disaster Plan was last posted on 09/04/2024. First aid kit was observed to be complete. Fire drill was last conducted on 09/02/2024. Continued LIC809C. Continued from LIC809. Four (4) staff records were reviewed. LPA reviewed all four (4) resident records, and they were current and complete. LPA also reviewed P&I and Medications during visit. LPA requested updated copies of the following documents to be submitted to CCLD by 09/17/2024. · LIC 308 Designation of Administrative Responsibility · LIC 309 Administrative Organization · LIC 500 Personnel Report · LIC 610E Emergency Disaster Plan · Liability Insurance · Surety Bond · Current Administrator’s Certificate No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Sep 10, 2024

Allegation investigated: Staff do not keep the facility free from pests

On XX/XX/2024 at 10:00AM, Licensing Program Analysts (LPAs) J. Clancy-Czuleger arrived unannounced to deliver findings for the above allegations. LPA explained the purpose of the visit with Administrator Mercedes Morales. On the allegation: Staff do not keep the facility free from pests. Based on observation and interviews LPA observed live small cockroaches in R1’s bedroom by the nightstand and by the behind a picture frame that was sitting on the ground next to the nightstand. Based on LPA’s interviews and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22 has been cited. Exit interview conducted. A copy appeal rights, and this report provided. Substantiated ... Continued from LIC 9099-A On the allegation facility Staff mishandled a resident's personal belonging. Based on interviews, S1 stated that R1’s glasses did accidentally break. S1 stated that she did send in a request to a replacement to R1’s optometrist and is waiting to hear back. On the allegation facility Staff do not have planned activities for a resident. Based on record review and interviews the facility has a calendar of group events for the residents. S1 also explained that many of the residents participate in day programs either virtually or in person. On the allegation facility Staff are mishandling a resident's medication. Based on record review R1 is on 12 medications. LPA reviewed R1’s Medication Administration Records and did not observe any issues. On the allegation facility staff do not seek timely medical attention for a resident. Based on interviews with staff they stated that when residents need medical attention, they provide first aid and call 911. On the allegation facility resident sustained an unexplained injury while in care. She did not have a wound on her elbow. S1 stated that she had a wound on her hand, due to a behavior of rubbing her hand on her face repetitively and a pressure injury on her left butt cheek. S1 explained that they had wound care nurses who were providing the care to the wound. Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Jul 17, 2024 · control 15-AS-20240610161837

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87303(a) · Plan of correction due date: Jul 31, 2024

The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors Based on observation, the licensee did not comply with the section cited above by pests in the facility which poses/posed a potential health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Jul 17, 2024

Plan of correction: The facility agrees to schedule regular pest control visits to come to the facility. Proof of correction will be sent to CCLD by POC date.