Royal Oaks Inn is a residential care home for the elderly (RCFE) in Thousand Oaks, Ventura County, California — state license #567609831, licensed for 80 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 13 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated October 8, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 14 times and filed 13 documents. The most recent is a facility evaluation report, dated October 8, 2025.
The state's published file for this home includes 6 documents with transcribed findings, dated August 11, 2021 to August 22, 2025. 6 of the 6 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (5). 6 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Oct 8, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 22, 2025Unsubstantiated
Allegation investigated: Staff did not address an outbreak of scabies in the facility
Licensing Program Analyst (LPA) Quoc Huynh conducted an unannounced subsequent complaint visit to deliver findings for the above allegation. LPA arrived at 11:00AM and met with Administrator Brandon Jakobovich. Entrance interview conducted. On 07/28/2025, the LPA interviewed three (3) Staff, three (3) Hospice Agency Staff, attempted one (1) resident interview, reviewed and obtained pertinent documents, and toured the physical plant. During today’s visit, the LPA and Building Manager conducted a safety check tour at 11:30AM. No immediate concerns were observed. The following was then determined: Report Continued on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 22, 2025 · control 29-AS-20250723103455
Jan 17, 2025Unsubstantiated
Allegation investigated: Licensee does not ensure that infection control practices are maintained
Licensing Program Analyst (LPA) Angela Barutyan arrived at the facility unannounced to conduct a subsequent complaint investigation with the purpose of delivering findings for the allegation listed above at 01:37PM. LPA met with Licensee Brandon Jakobovich. Reason for the visit was explained. During the initial visit on 12/09/2024, LPA conducted a brief physical plant tour, conducted interviews with four (4) staff members, two (2) staff from outside agencies, and three (3) residents, reviewed and obtained copies of pertinent documents relevant to the investigation, and discussed allegation with Administrator Gold and Licensee Jakobovich. It was alleged that the infection control practices are not maintained at the facility as Resident #1 (R1) contracted possible scabies. The complainant alleges that R1 had chronic skin irritation, believed to be scabies, while residing at the facility which cleared after R1 moved out. Interviews conducted with R1’s responsible parties explained that ththe state’s words, verbatim · CDSS document, Jan 17, 2025 · control 29-AS-20241206113504
Dec 9, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 18, 2024Unsubstantiated
Allegation investigated: Physical abuse by staff led resident sustaining a large bruise.
Licensing Program Analyst (LPA) Angela Barutyan arrived at the facility unannounced to conduct an initial complaint investigation for the allegation listed above at 10:08AM. LPA met with Administrator Holly Gold and Licensee Brandon Jakobovich. Entrance interview conducted. During today's visit, LPA interviewed eight (8) staff, two (2) residents, conducted a health and safety check at 11:50AM, and reviewed and obtained copies of pertinent documents. At approximately 12:05PM, LPA discussed allegations with Licensee and Administrator. Report Continued on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 18, 2024 · control 29-AS-20241115145747
Nov 18, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 1, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 15, 2024Unsubstantiated
Allegation investigated: Facility staff did not assist resident with self administered medications as prescribed Facility staff did not accurately document resident's medication administration
Licensing Program Analyst (LPA) Kelly Dulek conducted a subsequent complaint investigation for the allegations listed above. LPA arrived at the facility at 01:58PM and met with Administrator Brandon Jakobovich. Entrance interview conducted. During today's visit, LPA interviewed Administrator, conducted staff interviews 02:24PM and 02:33PM, and LPA reviewed medications for 3 (three) residents. During the initial complaint visit conducted on 04/23/2024, LPA interviewed Administrator at 01:40PM, toured the facility at 02:18PM, LPA observed Resident #1 (R1), reviewed R1's file and obtained copies of pertinent documents, and at 02:48PM, LPA reviewed medications for 3 (three) residents, including R1. The following was then determined: Report Continued on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, May 15, 2024 · control 29-AS-20240422132222
Oct 20, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Royal Oaks Inn licensed?
Yes — Royal Oaks Inn is a licensed residential care home for the elderly (RCFE) in Thousand Oaks (Ventura County): California license #567609831, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 80 residents. State records list 13 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated October 8, 2025, appears in the inspection record on this page.
Can Royal Oaks Inn care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Royal Oaks Inn with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 80 NON-AMBULATORY. ALL BEDROOMS APPROVED FOR NON-AMBULATORY. HOSPICE WAIVER APPROVED FOR 20.
How much does Royal Oaks Inn cost?
California's public licensing record does not include Royal Oaks Inn's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Ventura County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Royal Oaks Inn accept Medi-Cal or the Assisted Living Waiver?
Royal Oaks Inn is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
50 of 80 beds occupied (63%) when the state visited on August 22, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Royal Oaks Inn?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 14 state visits and 13 dated documents since 2021 for Royal Oaks Inn; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 22, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2022
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 14 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(805) 495-4657Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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