Royal Oaks Inn is a residential care home for the elderly (RCFE) in Thousand Oaks, Ventura County, California — state license #567609831, licensed for 80 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 13 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated October 8, 2025 — published below in full, verbatim and unscored.

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Royal Oaks Inn

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Residential care home for the elderly (RCFE) · Large community, 80 residents · Thousand Oaks, CA · Ventura County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #567609831, held since 2019 · read from the California state record on August 2, 2026 ·See on State Site →
45 Erbes Rd · Thousand Oaks, Ventura County
Phone
(805) 495-4657
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 80 residents
Dementia / memory careNot on file — ask the home
Hospice careVerified in record
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 80 NON-AMBULATORY. ALL BEDROOMS APPROVED FOR NON-AMBULATORY. HOSPICE WAIVER APPROVED FOR 20.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 14 times and filed 13 documents. The most recent is a facility evaluation report, dated October 8, 2025.

Most recent state visit
June 17, 2026
Occupancy at the August 22, 2025 visit
50 of 80 beds

The state's published file for this home includes 6 documents with transcribed findings, dated August 11, 2021 to August 22, 2025. 6 of the 6 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (5). 6 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 9 of 13 documentsFull record on the state’s site →
20253 state visits · 3 documents
Oct 8, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 22, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not address an outbreak of scabies in the facility

Licensing Program Analyst (LPA) Quoc Huynh conducted an unannounced subsequent complaint visit to deliver findings for the above allegation. LPA arrived at 11:00AM and met with Administrator Brandon Jakobovich. Entrance interview conducted. On 07/28/2025, the LPA interviewed three (3) Staff, three (3) Hospice Agency Staff, attempted one (1) resident interview, reviewed and obtained pertinent documents, and toured the physical plant. During today’s visit, the LPA and Building Manager conducted a safety check tour at 11:30AM. No immediate concerns were observed. The following was then determined: Report Continued on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 22, 2025 · control 29-AS-20250723103455
Jan 17, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Licensee does not ensure that infection control practices are maintained

Licensing Program Analyst (LPA) Angela Barutyan arrived at the facility unannounced to conduct a subsequent complaint investigation with the purpose of delivering findings for the allegation listed above at 01:37PM. LPA met with Licensee Brandon Jakobovich. Reason for the visit was explained. During the initial visit on 12/09/2024, LPA conducted a brief physical plant tour, conducted interviews with four (4) staff members, two (2) staff from outside agencies, and three (3) residents, reviewed and obtained copies of pertinent documents relevant to the investigation, and discussed allegation with Administrator Gold and Licensee Jakobovich. It was alleged that the infection control practices are not maintained at the facility as Resident #1 (R1) contracted possible scabies. The complainant alleges that R1 had chronic skin irritation, believed to be scabies, while residing at the facility which cleared after R1 moved out. Interviews conducted with R1’s responsible parties explained that ththe state’s words, verbatim · CDSS document, Jan 17, 2025 · control 29-AS-20241206113504
20244 state visits · 5 documents
Dec 9, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 18, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Physical abuse by staff led resident sustaining a large bruise.

Licensing Program Analyst (LPA) Angela Barutyan arrived at the facility unannounced to conduct an initial complaint investigation for the allegation listed above at 10:08AM. LPA met with Administrator Holly Gold and Licensee Brandon Jakobovich. Entrance interview conducted. During today's visit, LPA interviewed eight (8) staff, two (2) residents, conducted a health and safety check at 11:50AM, and reviewed and obtained copies of pertinent documents. At approximately 12:05PM, LPA discussed allegations with Licensee and Administrator. Report Continued on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 18, 2024 · control 29-AS-20241115145747
Nov 18, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 1, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 15, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff did not assist resident with self administered medications as prescribed Facility staff did not accurately document resident's medication administration

Licensing Program Analyst (LPA) Kelly Dulek conducted a subsequent complaint investigation for the allegations listed above. LPA arrived at the facility at 01:58PM and met with Administrator Brandon Jakobovich. Entrance interview conducted. During today's visit, LPA interviewed Administrator, conducted staff interviews 02:24PM and 02:33PM, and LPA reviewed medications for 3 (three) residents. During the initial complaint visit conducted on 04/23/2024, LPA interviewed Administrator at 01:40PM, toured the facility at 02:18PM, LPA observed Resident #1 (R1), reviewed R1's file and obtained copies of pertinent documents, and at 02:48PM, LPA reviewed medications for 3 (three) residents, including R1. The following was then determined: Report Continued on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, May 15, 2024 · control 29-AS-20240422132222
20231 state visit · 1 document
Oct 20, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations2typical 1
Substantiated complaints2typical 2
Total complaints6typical 7
State visits on file14typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2019.
Year-by-year trend
YearVisitsDocumentsSubstantiated20253302024450202311020222202021221
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Ventura County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2021 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (805) 495-4657

Is Royal Oaks Inn licensed?

Yes — Royal Oaks Inn is a licensed residential care home for the elderly (RCFE) in Thousand Oaks (Ventura County): California license #567609831, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 80 residents. State records list 13 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated October 8, 2025, appears in the inspection record on this page.

Can Royal Oaks Inn care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Royal Oaks Inn with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 80 NON-AMBULATORY. ALL BEDROOMS APPROVED FOR NON-AMBULATORY. HOSPICE WAIVER APPROVED FOR 20.

How much does Royal Oaks Inn cost?

California's public licensing record does not include Royal Oaks Inn's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Ventura County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Royal Oaks Inn accept Medi-Cal or the Assisted Living Waiver?

Royal Oaks Inn is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

50 of 80 beds occupied (63%) when the state visited on August 22, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Royal Oaks Inn?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 14 state visits and 13 dated documents since 2021 for Royal Oaks Inn; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 22, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

6 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not address an outbreak of scabies in the facility
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Quoc Huynh conducted an unannounced subsequent complaint visit to deliver findings for the above allegation. LPA arrived at 11:00AM and met with Administrator Brandon Jakobovich. Entrance interview conducted. On 07/28/2025, the LPA interviewed three (3) Staff, three (3) Hospice Agency Staff, attempted one (1) resident interview, reviewed and obtained pertinent documents, and toured the physical plant. During today’s visit, the LPA and Building Manager conducted a safety check tour at 11:30AM. No immediate concerns were observed. The following was then determined: Report Continued on LIC 9099-C UnsubstantiatedCDSS inspection report, August 22, 2025 · control 29-AS-20250723103455
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLicensee does not ensure that infection control practices are maintained
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Angela Barutyan arrived at the facility unannounced to conduct a subsequent complaint investigation with the purpose of delivering findings for the allegation listed above at 01:37PM. LPA met with Licensee Brandon Jakobovich. Reason for the visit was explained. During the initial visit on 12/09/2024, LPA conducted a brief physical plant tour, conducted interviews with four (4) staff members, two (2) staff from outside agencies, and three (3) residents, reviewed and obtained copies of pertinent documents relevant to the investigation, and discussed allegation with Administrator Gold and Licensee Jakobovich. It was alleged that the infection control practices are not maintained at the facility as Resident #1 (R1) contracted possible scabies. The complainant alleges that R1 had chronic skin irritation, believed to be scabies, while residing at the facility which cleared after R1 moved out. Interviews conducted with R1’s responsible parties explained that thCDSS inspection report, January 17, 2025 · control 29-AS-20241206113504

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedPhysical abuse by staff led resident sustaining a large bruise.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Angela Barutyan arrived at the facility unannounced to conduct an initial complaint investigation for the allegation listed above at 10:08AM. LPA met with Administrator Holly Gold and Licensee Brandon Jakobovich. Entrance interview conducted. During today's visit, LPA interviewed eight (8) staff, two (2) residents, conducted a health and safety check at 11:50AM, and reviewed and obtained copies of pertinent documents. At approximately 12:05PM, LPA discussed allegations with Licensee and Administrator. Report Continued on LIC 9099-C UnsubstantiatedCDSS inspection report, November 18, 2024 · control 29-AS-20241115145747
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff did not assist resident with self administered medications as prescribed Facility staff did not accurately document resident's medication administration
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Kelly Dulek conducted a subsequent complaint investigation for the allegations listed above. LPA arrived at the facility at 01:58PM and met with Administrator Brandon Jakobovich. Entrance interview conducted. During today's visit, LPA interviewed Administrator, conducted staff interviews 02:24PM and 02:33PM, and LPA reviewed medications for 3 (three) residents. During the initial complaint visit conducted on 04/23/2024, LPA interviewed Administrator at 01:40PM, toured the facility at 02:18PM, LPA observed Resident #1 (R1), reviewed R1's file and obtained copies of pertinent documents, and at 02:48PM, LPA reviewed medications for 3 (three) residents, including R1. The following was then determined: Report Continued on LIC 9099-C UnsubstantiatedCDSS inspection report, May 15, 2024 · control 29-AS-20240422132222

2022

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility is inappropriately referring residents to a hospice service. Facility is inappropriately billing residents.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Ashley Smith arrived unannounced for a subsequent visit. The LPA met with Administrator Brandon Jakobovich and explained the reason for the visit. During the initial visit conducted on 3/2/2022, the LPA interviewed three staff between 10:50 a.m. - 11:30 a.m., and requested pertinent documents. An additional staff interview was conducted on 07/08/2022 at 10:49 a.m. On 7/13/2022, the LPA interviewed family members of residents whom receive hospice services from 1:00 p.m. – 3:00 p.m. Additional interviews with family members of residents whom receive hospice services were conducted on 7/15/2022 at 10:30 a.m.; on 7/20/2022 at 11:09 a.m., 12:24 p.m., and 5:10 p.m.; and, on 7/22/2022 at 11:29 a.m. UnsubstantiatedCDSS inspection report, July 29, 2022 · control 29-AS-20220225110618

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 14 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 1
Type B citations
2
typical for this size: 1
Substantiated complaints
2
typical for this size: 2
Total complaints
6
typical for this size: 7
State visits on file
14
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

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(805) 495-4657
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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