Park Visalia Assisted Living

Licensing Program Analysts (LPAs) K. Kaur and M. Yang arrived at the facility for a subsequent visit to deliver findings. LPA met with Administrator Executive Director/ Administrator Amanda Kelsey and explained the purpose of the visit and reviewed the elements of the allegations. LPAs delivered the following complaint investigation findings. During the course of the investigation, the department conducted interviews, reviewed records, and toured the facility. The Department investigated the allegations listed above. Based on interviews conducted and observations residents R1, R4 were observed with heal cushion/support pillows to prevent pressure injuries. Residents R1, R3, R4 were observed with no open wounds. Based on records reviewed and interviews conducted a wound specialist conducts visits once a week with R2 and resident is under home health care. R2 smokes in the designated smoking area in the back parking lot. Medication is administered as prescribed. Adequate PPE supplies andRead the full finding— CDSS inspection report, April 11, 2025 · control 24-AS-20250320080931

Licensing Program Analyst (LPA) K. Kaur arrived at the facility for a subsequent visit to deliver findings. LPA met with Administrator Amanda Kelsey and explained the purpose of the visit and reviewed the elements of the allegations. LPA delivered the following complaint investigation findings. The Department investigated the allegations listed above. Based on interviews conducted and records reviewed the facility followed the following plan of care for Resident’s (R1) Care. Resident was bedbound and already getting frequent checks and rotation due to incontinence. Despite frequent rotation the resident developed pressure ulcer sometime around 11/2024 at which point Home Health was initiated by doctor’s orders. Home Health provided wound care while facility continued medication administration for wound and continued checks and rotation. Based on observation and interview of staff, the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or are valid, thereRead the full finding— CDSS inspection report, March 21, 2025 · control 24-AS-20250108093803

Licensing Program Analyst (LPA) K. Kaur arrived at the facility for a subsequent visit and reviewed records. LPA met with Administrator Amanda Kelsey and explained the purpose of the visit and reviewed the elements of the allegations. LPA delivered the following complaint investigation findings. The Department investigated the allegations listed above. Based on observations, interviews and record review the Staff did not have sufficient training to provide and follow residents care plan. The preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED. See citations on the attached LIC9099D. Exit interview was conducted with Administrator and appeal rights were provided. SubstantiatedRead the full finding— CDSS inspection report, February 13, 2024 · control 24-AS-20231103113620

Licensing Program Analyst (LPA) K. Kaur arrived at the facility for a subsequent visit to deliver findings. LPA met with Administrator Amanda Kelsey and explained the purpose of the visit and reviewed the elements of the allegations. LPA delivered the following complaint investigation findings. The Department investigated the allegations listed above. Based on interviews and record review no incidents were documented that resulted in resident abuse or injury. Medication audit was conducted but was inclusive due to resident relocation. Resident weight records were reviewed which indicated although resident weight was at an incline recently at the time of resident admission the resident had put on weight. Facility tour was conducted and did not reveal any facility physical plant issues. . Based on observation and interview of staff and residents, the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence toRead the full finding— CDSS inspection report, October 26, 2023 · control 24-AS-20230619145953

Licensing Program Analyst (LPA) K. Kaur arrived at the facility for a subsequent visit to deliver findings. LPA met with Administrator Mandy Rancour and explained the purpose of the visit and reviewed the elements of the allegations. LPA delivered the following complaint investigation findings. The Department investigated the allegations listed above. Although the facilities kitchen and dining room air conditioning was not working properly; the facility applied alternative methods until necessary repairs were made. Based on observation and interview of staff and residents, the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore these allegations are unsubstantiated. UnsubstantiatedRead the full finding— CDSS inspection report, September 7, 2023 · control 24-AS-20230705120145

Licensing Program Analyst (LPA) K. Kaur arrived at the facility for a subsequent visit and reviewed records. LPA met with Administrator Mandy Rancour and explained the purpose of the visit and reviewed the elements of the allegations. LPA delivered the following complaint investigation findings. The Department investigated the allegations listed above. Based on observations, interviews and record review the Staff did not respond to call signal system in a timely manner. The preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED. See citations on the attached LIC9099D. Exit interview was conducted with Administrator and appeal rights were provided. SubstantiatedRead the full finding— CDSS inspection report, September 7, 2023 · control 24-AS-20230728084541

Licensing Program Analyst (LPA) K. Kaur arrived at the facility for a subsequent visit to deliver findings. LPA met with Administrator Mandy Rancour and explained the purpose of the visit and reviewed the elements of the allegations. LPA delivered the following complaint investigation findings. The Department investigated the allegations listed above. LPA conducted a kitchen tour and observed sufficient food supplies, review of menu records divulged sufficient food service. LPA observed during Lunch Meal a complete nutritional meal. Based on LPA observations common areas and resident rooms were clean and with adequate furnishings. Based on observations and record review facility has sufficient staff to provide care and supervision. Based on observation and interview of staff and residents, the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur,Read the full finding— CDSS inspection report, September 1, 2023 · control 24-AS-20230607155704

Licensing Program Analyst (LPA) K. Kaur arrived at the facility for a subsequent visit and reviewed records. LPA met with Administrator Mandy Rancour and explained the purpose of the visit and reviewed the elements of the allegations. LPA delivered the following complaint investigation findings. The Department investigated the allegations listed above. Based on observations, interviews and record review a designated substitute was not present at all times while Administrator was on leave. LPA reviewed Residents (R1) medication records and observed medication that was logged in the Centrally stored medication and destruction record (CSMDR) was not sufficient to meet the administration of medication as directed by the physician. The preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED. See citations on the attached LIC9099D. Exit interview was conducted with Administrator and appeal rights were provided. SubstantiatedRead the full finding— CDSS inspection report, September 1, 2023 · control 24-AS-20230626083044

Licensing Program Analyst (LPA) K. Kaur arrived at the facility unannounced for a subsequent inspection. LPA discussed the purpose of the visit and the elements of the allegations with administrator. The Department investigated the allegations listed above. Based on interviews conducted and documents reviewed no evidence was found to support staff neglect led to resident sustaining injuries. LPA toured the facility kitchen and found sufficient food and observed mealtime and found sufficient food for a single meal time being served to residents. Based on the interviews conducted, the allegations listed above are UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur; therefore, these allegations are unsubstantiated UnsubstantiatedRead the full finding— CDSS inspection report, March 27, 2023 · control 24-AS-20230202110713

Licensing Program Analyst (LPA) K. Kaur arrived at the facility unannounced for a subsequent inspection. LPA discussed the purpose of the visit and the elements of the allegations with administrator. The Department investigated the allegations listed above. Based on interviews conducted and documents reviewed no incident was found to indicate resident abuse or disrespect of a resident. Based on the interviews conducted, the allegations listed above are UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur; therefore, these allegations are unsubstantiated. UnsubstantiatedRead the full finding— CDSS inspection report, March 27, 2023 · control 24-AS-20221228150217

Licensing Program Analyst (LPA) K. Kaur arrived at the facility unannounced for a subsequent inspection. LPA discussed the purpose of the visit and the elements of the allegations with administrator. LPA delivered the following findings. Based on the interviews conducted, the allegations listed above are UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur; therefore, these allegations are unsubstantiated. Exit Interview conducted with Administrator. Report signed on site; printed copy of report was provided UnsubstantiatedRead the full finding— CDSS inspection report, February 28, 2023 · control 24-AS-20221228104529