Evergreen Residence is a residential care home for the elderly (RCFE) in Visalia, Tulare County, California — state license #547201120, licensed for 40 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 16 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated December 17, 2025 — published below in full, verbatim and unscored.

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Evergreen Residence

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Residential care home for the elderly (RCFE) · Mid-size home, 40 residents · Visalia, CA · Tulare County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #547201120, held since 2000 · read from the California state record on August 2, 2026 ·See on State Site →
3030 W. Caldwell Ave · Visalia, Tulare County
Phone
(559) 732-3265
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
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Wheelchair / non-ambulatoryApproved for 26 residents
Dementia / memory careNot on file — ask the home
Hospice careVerified in record
Bedridden careApproved for 4 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE 60 AND OVER. FIRE CLEARED FOR TEN AMBULATORY; 26 NON-AMBULATORY AND FOUR BEDRIDDEN. DEMENTIA WING APPROVED FOR DELAYED EGRESS. HOSPICE WAIVER APPROVED FOR SEVEN (7).State service designation981 - RCFE / DELAYEDthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 17 times and filed 16 documents. The most recent — a complaint investigation report on December 17, 2025 — closed with the state’s outcome word: “Unsubstantiated.”

Most recent state visit
June 3, 2026
Occupancy at the December 17, 2025 visit
30 of 40 beds

The state's published file for this home includes 7 documents with transcribed findings, dated October 15, 2021 to December 17, 2025. 7 of the 7 carry the state's recorded outcome word: “Unsubstantiated” (7). 7 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 7 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 10 of 16 documentsFull record on the state’s site →
20253 state visits · 4 documents
Dec 17, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not meet a resident's incontinence need

Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced facility visit to deliver findings on allegations listed. LPA met with Administrator Esmeralda Corona, and explained the purpose of today's visit. Regarding the allegation Staff did not meet a resident's incontinence need. LPA was not able to interview resident 1 as they are no longer a resident at this facility. LPA interviewed 3 facility staff who all stated Resident 1 would attempt to physically attack them if they attempted to assist with incontinent care. Staff stated they would not leave Resident 1 in a soiled brief but providing the assistance was challenging. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Nothe state’s words, verbatim · CDSS document, Dec 17, 2025 · control 24-AS-20251209104409
Dec 17, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 16, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff hit a resident

Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced facility visit to investigate the allegations listed above. LPA met with facility Administrator, Esmeralda Coronado, and explained the purpose of today's visit. Regarding the allegation Staff hit a resident. Based on interviews and documents reviewed Resident 1 has been having aggressive behaviors recently including being argumentative with staff and other residents. On 09/09/2025 Resident 1 was involved in an altercation with Resident 2. Resident 2 hit Resident 1 on the head during this altercation. Resident 1 was not hit by facility staff. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Nothe state’s words, verbatim · CDSS document, Sep 16, 2025 · control 24-AS-20250910101222
Aug 26, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 4 documents
Oct 8, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 16, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Questionable death Resident sustained severe injuries due to staff neglect Staff are not checking on residents in a timely manner Staff did not call emergency services in a timely manner

Licensing Program Analyst (LPA) K. Kaur arrived at the facility for a subsequent visit to deliver findings. LPA met with Administrator Esmeralda Coronado and explained the purpose of the visit and reviewed the elements of the allegations. LPA delivered the following complaint investigation findings. The Department investigated the allegations listed above. Based on interviews conducted and records reviewed the resident (R1) had a fall and was found by facility staff. Staff noticed residents breathing was shallow and contacted 911 and resident was taken to the hospital. Based on observation and interview of staff and residents, the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore these allegations are unsubstantiated. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 16, 2024 · control 24-AS-20230825144955
Jan 16, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility did not ensure that resident's call light was operable. Facility did not place resident's call light within resident's reach. Facility did not administer medication as instructed by hospice. Facility did not safeguard resident's medication.

Licensing Program Analyst (LPA) K. Kaur arrived at the facility for a subsequent visit to deliver findings. LPA met with Administrator Esmeralda Coronado and explained the purpose of the visit and reviewed the elements of the allegations. LPA delivered the following complaint investigation findings. The Department investigated the allegations listed above. Based on observations the resident’s (R1) call light was operable. Based on observations R1’s bedroom had a call button next to his bed. Based on interviews with staff resident also wore a lanyard with a call button. Facility administrated medication as per doctors orders unless medication was refused by resident. Based on observation and interview of staff and residents, the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore these allegations are unsubstantiated. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 16, 2024 · control 24-AS-20231030120725
Jan 11, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20232 state visits · 2 documents
Nov 8, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 26, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations0typical 1
Substantiated complaints0typical 2
Total complaints7typical 7
State visits on file17typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2000.
Year-by-year trend
YearVisitsDocumentsSubstantiated20253402024340202322020223302021330
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$3,500$5,500 /mo
our estimate — Tulare County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

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Is Evergreen Residence licensed?

Yes — Evergreen Residence is a licensed residential care home for the elderly (RCFE) in Visalia (Tulare County): California license #547201120, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 40 residents. State records list 16 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated December 17, 2025, was marked “Unsubstantiated” by the state.

Can Evergreen Residence care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Evergreen Residence with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE 60 AND OVER. FIRE CLEARED FOR TEN AMBULATORY; 26 NON-AMBULATORY AND FOUR BEDRIDDEN. DEMENTIA WING APPROVED FOR DELAYED EGRESS. HOSPICE WAIVER APPROVED FOR SEVEN (7).

How much does Evergreen Residence cost?

California's public licensing record does not include Evergreen Residence's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Tulare County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Evergreen Residence accept Medi-Cal or the Assisted Living Waiver?

Evergreen Residence is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

30 of 40 beds occupied (75%) when the state visited on December 17, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Evergreen Residence?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 17 state visits and 16 dated documents since 2021 for Evergreen Residence; 7 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 17, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

7 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not meet a resident's incontinence need
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced facility visit to deliver findings on allegations listed. LPA met with Administrator Esmeralda Corona, and explained the purpose of today's visit. Regarding the allegation Staff did not meet a resident's incontinence need. LPA was not able to interview resident 1 as they are no longer a resident at this facility. LPA interviewed 3 facility staff who all stated Resident 1 would attempt to physically attack them if they attempted to assist with incontinent care. Staff stated they would not leave Resident 1 in a soiled brief but providing the assistance was challenging. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. NoCDSS inspection report, December 17, 2025 · control 24-AS-20251209104409
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff hit a resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced facility visit to investigate the allegations listed above. LPA met with facility Administrator, Esmeralda Coronado, and explained the purpose of today's visit. Regarding the allegation Staff hit a resident. Based on interviews and documents reviewed Resident 1 has been having aggressive behaviors recently including being argumentative with staff and other residents. On 09/09/2025 Resident 1 was involved in an altercation with Resident 2. Resident 2 hit Resident 1 on the head during this altercation. Resident 1 was not hit by facility staff. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. NoCDSS inspection report, September 16, 2025 · control 24-AS-20250910101222

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedQuestionable death Resident sustained severe injuries due to staff neglect Staff are not checking on residents in a timely manner Staff did not call emergency services in a timely manner
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) K. Kaur arrived at the facility for a subsequent visit to deliver findings. LPA met with Administrator Esmeralda Coronado and explained the purpose of the visit and reviewed the elements of the allegations. LPA delivered the following complaint investigation findings. The Department investigated the allegations listed above. Based on interviews conducted and records reviewed the resident (R1) had a fall and was found by facility staff. Staff noticed residents breathing was shallow and contacted 911 and resident was taken to the hospital. Based on observation and interview of staff and residents, the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore these allegations are unsubstantiated. UnsubstantiatedCDSS inspection report, January 16, 2024 · control 24-AS-20230825144955
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility did not ensure that resident's call light was operable. Facility did not place resident's call light within resident's reach. Facility did not administer medication as instructed by hospice. Facility did not safeguard resident's medication.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) K. Kaur arrived at the facility for a subsequent visit to deliver findings. LPA met with Administrator Esmeralda Coronado and explained the purpose of the visit and reviewed the elements of the allegations. LPA delivered the following complaint investigation findings. The Department investigated the allegations listed above. Based on observations the resident’s (R1) call light was operable. Based on observations R1’s bedroom had a call button next to his bed. Based on interviews with staff resident also wore a lanyard with a call button. Facility administrated medication as per doctors orders unless medication was refused by resident. Based on observation and interview of staff and residents, the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore these allegations are unsubstantiated. UnsubstantiatedCDSS inspection report, January 16, 2024 · control 24-AS-20231030120725

2022

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident assaulted another resident while in care as the result of lack of care and supervision
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 05/02/22, Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver finding on the above allegation. LPA introduced self, stated the purpose of the visit, and met with Assistant Administrator Martha Brewer. During the course of the investigation, LPA reviewed record and conducted interviews with staffs. Staffs observed incident and attended to resident immediately. Based on LPA record review and interviews which were conducted, the preponderance of evidence standard has not been met, therefore the above allegation is found to be UNSUBSTANTIATED. UnsubstantiatedCDSS inspection report, May 2, 2022 · control 24-AS-20220215131602
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedNeglect/lack of care and supervision resulted in the resident sustaining a pressure injury. Neglect/lack of care and supervision resulted in the resident being hospitalized for malnutrition.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 01/19/2022, Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver findings on the above allegations. LPA introduced self, stated the purpose of the visit and requested to meet with Administrator. LPA met with Administrator, Esmeralda Coronado. The Department investigated the above allegations and although the allegations may have happened or are valid, there is not a preponderance of evidence to prove they did or did not occur therefore the allegations are UNSUBSTANTIATED. No deficiencies issued. An exit interview was conducted. As a COVID-19 precautionary measure, a copy of this signed report will be provided via email and an electronic read receipt confirms receiving this document. UnsubstantiatedCDSS inspection report, January 19, 2022 · control 24-AS-20211118090221

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 17 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
0
typical for this size: 2
Total complaints
7
typical for this size: 7
State visits on file
17
typical for this size: 19
See the full inspection record on the state's site →
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What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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