Our House is a residential care home for the elderly (RCFE) in Petaluma, Sonoma County, California — state license #496800742, licensed for 11 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated April 17, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 7 times and filed 7 documents. The most recent is a facility evaluation report, dated April 17, 2026.
The state's published file for this home includes 1 document with transcribed findings, dated August 21, 2025. 1 of the 1 carries the state's recorded outcome word: “Unsubstantiated” (1). 1 includes the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Apr 17, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 21, 2025Unsubstantiated
Allegation investigated: Staff caused injury to resident in care Staff did not seek medical attention for resident in care Staff worked at the facility while under the influence of drugs Staff did not report resident incidents to appropriate parties
Licensing Program Analyst (LPA) Shannan Hansen arrived unannounced to initiate a complaint investigation and delivered findings regarding the allegations listed above. LPA met with Licensee, Mary King. Complainant alleges on 4/27/25 staff (S1) inserted fingers in resident’s (R1) anus to un-impact due to being constipated, causing redness/bruising and bleeding and on 5/4/25 R1 was still bloody and irritated and alleges S2 claimed tried calling physician, but there was no documentation. During the course of the investigation LPA conducted interviews with 4 staff, hospice nurse, and obtained law enforcement report, medical records, and hospice reports. Review of R1’s medical records indicate can toilet self (is continent of bowel & bladder), very independent of ADL’s. Interview with hospice nurse revealed on 5/7/25 Hospice received call from R1’s family who had received a call from outside party indicating R1 was impacted and bleeding out of anus and went to the ER /hospital and then to Pthe state’s words, verbatim · CDSS document, Aug 21, 2025 · control 21-AS-20250506133955
Mar 20, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 26, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Our House licensed?
Yes — Our House is a licensed residential care home for the elderly (RCFE) in Petaluma (Sonoma County): California license #496800742, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 11 residents. State records list 7 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated April 17, 2026, appears in the inspection record on this page.
Can Our House care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Our House with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record11 NON-AMBULATORY/ 3 MIGHT BE BEDRIDDEN ROOMS# 5,7,&11. HOSPICE WAIVER FOR 6.
How much does Our House cost?
California's public licensing record does not include Our House's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sonoma County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Our House accept Medi-Cal or the Assisted Living Waiver?
Our House is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
9 of 11 beds occupied (82%) when the state visited on August 21, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Our House?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 7 state visits and 7 dated documents since 2022 for Our House; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated August 21, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 7 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
You can call them yourself, anytime — you never have to go through us.
(707) 778-7711Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Our House? Claim this listing — free — add photos, activities, languages, and today’s availability.