Bright Quest Care Home

Type of visit: Required - 1 Year

At approximately 10:15am, Licensing Program Analyst (LPA) Contreras arrived unannounced to conduct a required annual inspection visit. LPA was greeted by Administrator Lorelie Carillaga. Facility is a Residential Care Facility for the Elderly that has a fire clearance approved for a capacity of 4 non-ambulatory.Facility is vendorized through North Bay Regional Center. Facility is a one story home with currently four (4) residents in care. Two (2) residents were attending day program during visit and two (2) were in facility. LPA toured the building and grounds which was found to be clean and at a comfortable temperature. LPA observed all walkways and exits to be unobstructed. All required postings were in a highly visible area. Fire extinguishers were charged and last inspected 12/05/25. Fire alarms and carbon monoxide detector were tested and operational. Outdoor emergency exit clear from obstruction. Outdoor furniture accessible for resident use. Water temperature measured within regulation at faucets accessible to residents which is within the allowable range of 105 to 120 degrees F. Disaster drills are being conducted monthly . All bedrooms were equipped with lighting, a night stand and chest of drawers. Resident bathroom observed to have bath mat and grab bar. Facility had an ample supply of linens, towels and extra hygiene products for residents. LPA observed at least a 2 day supply of perishable and 7 day supply of non-perishable foods. Snacks accessible for residents. Emergency food was observed to meet the 72 hour emergency supply. Facility kitchen, refrigerators and freezers were clean, and food was stored properly with expiration dates noted. Toxins are locked and inaccessible to residents. Sharps and knives were locked in kitchen drawer. Continued onto 809C... continued from 809... LPA reviewed 4 staff records. All documentation found to be present. Required training's were up to date. LPA reviewed 4 of 4 resident records. All required documentation was present. Physician reports were up to date. LPA and Admin conducted a spot check of medication and medication records, all records up to date. Medication is centrally stored and locked. Admin handles P&I monies for all 4 residents. All money found to be secure and not commingled. Updated copies of the following documents were requested for facility file and are to be submitted to CCL within 30 days of this visit: LIC500- Personnel Report (Retrieved during visit) LIC308- Designation of Responsibility Liability Insurance Surety Bond No deficiencies given during todays visit. Exit interview conducted and report read with Administratorthe state’s words, verbatim · CDSS document, Jan 22, 2026

Type of visit: Required - 1 Year

At approximately 12:35 PM, Licensing Program Analyst (LPA) Robert Frank arrived unannounced to conduct a Required 1 Year visit and was greeted by Administrator Elmar Mallar. Bright Quest Care Home is Licensed as a Residential Care Facility for the Elderly (RCFE). The facility is a single story ranch house. The facility has an approved fire clearance for four (4) non-ambulatory residents. The facility has a Hospice Waiver for two (2) residents. Upon arrival, LPA was informed that there were four (4) residents in care and two (2) staff members on-site. Two (2) of the residents were away at day programs. At approximately 12:50 PM, LPA reviewed the Facility's Staff Roster and found that all staff on-site were background cleared and associated the facility per regulation. At approximately 1:00 PM, LPA toured the facility with Administrator Mallar . All exits were clear and unobstructed. The fire extinguisher was last serviced and tagged on 3/1/2025. Food supply was sufficient. The facility was sufficiently lighted. LPA inspected three (3) resident bedrooms and found all to have sufficient lighting and furnishings as required per Title 22 Regulations. There was a sufficient supply of both perishable and nonperishable foods as required by Title 22 Regulations. There was an appropriate supply of cleaning products, linens, hygiene products and paper products available for residents. Toxins were observed to be stored inaccessible to residents. Facility has an infection control plan as required. The facility has a required emergency disaster plan. The facility is conducting fire and emergency drills monthly. The last disaster drill was conducted on 3/1/2025. The facility does have emergency food and supplies to meet the "72 hour shelter in place" requirements. Hot water temperatures for all sinks in facility were found to be within Title 22 regulations of 105 to 120 degrees Fahrenheit. Facility smoke detectors and carbon monoxide detectors were tested and observed to be operational. Continued on 809-C ...Continued from 809 Residents were observed engaging in discussion with staff in common areas and watching television in their bedrooms. Residents appear to have a positive relationship with staff based on LPA observations. LPA was informed that the facility partners with an outside recreation therapist that provides supplies for painting and crafts. Residents also participate in personal leisure activities including puzzles and television in their bedrooms and common areas. At approximately 1:40 PM, LPA reviewed four (4) resident files. Four (4) of four (4) resident files were found to be well organized and thorough with all required documentation. LPA reviewed five (5) staff files. All staff files were found to be well organized with all required documentation including education, First Aid and CPR certification and proper training documentation. LPA spot checked Medication for four (4) residents. LPA observed all medications to be centrally stored, secure and with proper documentation. LPA audited Personal and Incidental (P&I) monies for all residents. The values matched the P&I logs. Elmar Mallar’s Administrator Certification 70313554740 is current with an expiration date of 8/15/2025. LPA requested the following documents be submitted to Community Care Licensing by 4/11/2025: LIC 500 Personnel Report LIC 308 Designation of Responsibility LIC 610E Emergency Disaster Plan LIC 402 Surety Bond LIC 400 Affidavit Regarding Client/Resident Cash Resources Exit interview conducted. Copy of report discussed and provided to Administrator Mallar. Signature on form confirms receipt of documents.the state’s words, verbatim · CDSS document, Mar 11, 2025

Type of visit: Required - 1 Year

On, 2/7/2024, Licensing Program Analyst (LPA) Tobola conducted an unannounced Annual Required – 1 yr. inspection visit for this facility and was greeted by Administrator, Elmar Mallare. The facility is licensed for 4 non-ambulatory residents and a hospice waiver for a capacity of 2. The facility currently provides care for four residents, none of which are receiving hospice services and none of which have a diagnosis of dementia. LPA continued with a tour of the facility with Administrator, facility was found to be clean and at a comfortable temperature with all exits free from obstruction. Facility exits were properly equipped with auditory alarms tested and found to be in working order. Resident’s bedrooms, common areas, kitchen & food storage areas were inspected. Fire Extinguisher was found to be inspected and charged. Both smoke detectors and carbon monoxide detectors throughout the facility, tested and found to be in working order. There was a sufficient supply of both perishable and nonperishable foods as required by Title 22 Regulations with food properly stored and labeled. Toxins, sharps and other items that could pose threat if readily available to residents were kept secured in the kitchen, laundry room and garage. Residents were observed engaging in discussion with staff in common areas and watching television in their bedrooms. Residents appear to have a positive relationship with staff based on LPA observations. LPA was informed that the facility partners with an outside recreation therapist that provides supplies for painting and crafts. Residents also participate in personal leisure activities including puzzles and television in their bedrooms and common areas. LPA observed resident bedroom equipped with a half railing hospital bed. Facility has clearly posted the physician's order for the use. LPA toured the backyard and found two emergency exits on each side of the home to be unobstructed. Continued onto LIC809-C There was a supply of hygiene products, continence products, paper products and clean linens available for residents. All resident bedrooms have lighting & appropriate furnishings. Medications are stored in a designated medication cabinet located in the dinning area and were found to be secured. LPA conducted spot medication count and found all prescription medication to be properly recorded on the Centrally Stored Medication Record. The Administrator conducts audits for medication on a monthly basis. The facility utilizes a combined Centrally Stored Medication Record and Medication Administration Record in one document and found to be in order. A sample file review for staff was conducted and LPA found all staff to have sufficient 1st Aid & CPR certification and annual training on file. LPA also conducted a file review for all residents and found all physician's reports and needs and services plans to be up to date. In addition, all residents and vendorized under North Bay Regional Center with all Individual Program Plans updated. Administrator Elmar Mallare's Administrator Certificate is valid through 8/15/2025 and found to be posted clearly near the front of the facility. LPA requested the following documents be sent to CCL by COB 2/21/2024: LIC 308 Designated Facility Responsibility LIC 500 Personnel Summary LIC 610 Emergency Disaster Plan LIC 9020 Register of Facility Client’s/Resident’s Liability Insurance Control of Property No deficiencies cited during today's visitthe state’s words, verbatim · CDSS document, Feb 7, 2024