A Loving Living Home Care

On 9/20/2023, Licensing Program Analyst, Tobola arrived unannounced for the purpose of delivering complaint investigation findings and was greeted by Lead Staff, Suzette Hojilla. LPA toured the facility, interviewed residents, non-resident individuals, outside parties, conducted facility file review and made observations. Complaint alleges facility had violated the personal rights of resident (R1). Based on a review of resident medical records, admissions agreements and facility client registry; LPA confirmed that R1 is not an admitted resident residing in the facility. Based on interviews with resident (R2), LPA was informed that the facility staff treat R2 and other residents with dignity and respect. R2 also stated that they have not observed staff or any other individuals in the facility speaking in appropriately while in presence of R2 or any other residents' in care. LPA conducted an interview with non-resident individual (I1) residing in the facility. I1 stated that they were thRead the full finding— CDSS inspection report, September 20, 2023 · control 21-AS-20230828135544

Licensing Program Analyst (LPA), Farhaan Sarangi arrived unannounced at A Loving Living Home Care for the purpose of conducting an additional tour of the facility, interviewing a staff member, a resident and delivering complaint findings. LPA was greeted at the door by Staff Member, Imelda Good and was granted access into the facility. During the course of the investigation, LPA toured the facility on June 30, 2022 and July 6, 2022 and observed the facility to be clean and at a comfortable temperature with all exits free from obstruction. Hot water temperature measured at 111 degrees in residents bathrooms on both tours of the facility conducted on said dates. LPA observed the kitchen counter to be clean and free of clutter on both dates. LPA observed inside the kitchen fridge and freezer during both tours and found on both dates that the food was properly stocked and stored with perishable and non-perishable foods. LPA conducted staff and resident interviews on said dates that yieldedRead the full finding— CDSS inspection report, July 6, 2022 · control 21-AS-20220627104121

Licensing Program Analyst Leibert arrived unannounced for the purpose of delivering findings on this complaint. LPA met with Emelda Good and discussed findings. Complainant alleges that R1's death is questionable due to facility staff's failure to obtain timely medical care; facility's failure to provide sufficient nourishment for R1; and that the refrigerated medications were not kept secure. This Department's investigation has included site visits to facility; review of documents; and statements from staff and witnesses. The following determinations are made: R1 left the facility on 10/20/2021 for emergency care and did not return; R1 died on 11/05/2021 while in skilled nursing; Cause of death was determined to be from an incurable illness from which R1 suffered for many years and Alzheimer's Dementia; Staff report that R1's condition was stable on the days preceding her hospitalization although R1 was sleeping more and eating less but was alert; No refrigerated medications were storRead the full finding— CDSS inspection report, January 27, 2022 · control 21-AS-20211129134113