Sundial Assisted Living is a residential care home for the elderly (RCFE) in Redding, Shasta County, California — state license #455002959, licensed for 65 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 18 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated June 17, 2026 — published below in full, verbatim and unscored.

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Sundial Assisted Living

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Residential care home for the elderly (RCFE) · Large community, 65 residents · Redding, CA · Shasta County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #455002959, held since 2022 · read from the California state record on August 2, 2026 ·See on State Site →
395 Hilltop Drive · Redding, Shasta County
Phone
(530) 241-2900
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
sundialalf.com
listed in the county’s published care-facility roster
Listing details can lag reality — confirm anything important by phone.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 65 residents
Dementia / memory careVerified in record
Hospice careApproved for 10 residents
Bedridden careApproved for 10 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 65 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 10.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 20 times and filed 18 documents. The most recent is a complaint investigation report, dated June 17, 2026.

Most recent state visit
June 17, 2026
Occupancy at the January 15, 2026 visit
30 of 65 beds

The state's published file for this home includes 11 documents with transcribed findings, dated September 19, 2024 to April 23, 2026. 11 of the 11 carry the state's recorded outcome word: “Substantiated” (7), “Unsubstantiated” (4). 11 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 11 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 17 of 18 documentsFull record on the state’s site →
20264 state visits · 5 documents
Jun 17, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 23, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Unqualified staff providing care to residents

On 04/23/2026, Marisa Chiarelli, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 03/30/2026. LPA Chiarelli met with Elizabeth Amlin and explained the purpose of the visit. During the investigation 4 staff were interviewed, and staff records were reviewed. Complaint alleges that unqualified staff providing care to residents. Based on interviews and staff record reviewed, LPA could not prove or disprove the allegation. Through staff record review LPA Chiarelli was able to find that all dietary staff had all training which is required under title 22 regulations. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 23, 2026 · control 59-AS-20260330110221
Mar 18, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 15, 2026Complaint investigation reportSubstantiated

Allegation investigated: Staff do not ensure there is a written record of dietitian consultation visits. Staff did not address residents change in condition.

On 1-15-26, Licensing Program Analyst (LPA) Sarah Benson arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 09/09/25. LPA Benson met with Administrator Elizabeth Amlin, and explained the purpose of the visit. During the interview process interviews were completed and records were reviewed. The following documents were received and reviewed: staff list with telephone numbers and work schedule, resident roster, care plans, end of shift notes for resident, weight records, written record of nutritionist/dietitian consult, daily assignment sheets and incident reports. Continued on LIC9099C & LIC9099D Substantiatedthe state’s words, verbatim · CDSS document, Jan 15, 2026 · control 59-AS-20250909090827
Jan 15, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20255 state visits · 7 documents
Dec 9, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff are not giving residents a shower.

On 12-09-25, Sarah Benson, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 07/31/25. LPA Benson met with Resident Services Director Sherril Denny, and explained the purpose of the visit. During the interview process, four staff persons and two residents were interviewed. The following documents were received and reviewed: staff list with telephone numbers and work schedule, resident roster, care plans, end of shift notes, shower logs, daily assignment sheets and incident reports. Continued on LIC9099C & LIC9099D Substantiatedthe state’s words, verbatim · CDSS document, Dec 9, 2025 · control 59-AS-20250731125050
Nov 3, 2025Complaint investigation reportSubstantiated

Allegation investigated: Lack of staffing.

On 11-3-25, Sarah Benson, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 06/17/25. LPA Benson met with Administrator Elizabeth Amlin and explained the purpose of the visit. During the interview process, three staff persons and two residents were interviewed. The following documents were received and reviewed: staff list with telephone numbers and work schedule, resident roster, care plans for two person assist residents, end of shift notes for all residents, Daily assignment sheets and incident reports. Substantiatedthe state’s words, verbatim · CDSS document, Nov 3, 2025 · control 59-AS-20250617124218
Nov 3, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 17, 2025Facility evaluation reportSubstantiated

Allegation investigated: is found to be Substantiated. California Code of Regulations, (Title 22), is cited on the attached LIC 9099D. Exit interview conducted. Appeal Rights and a copy of this report was provided to Sherrill Denny, LVN and Michelle Decoito, Business Office Manager NAME OF LICENSING PROGRAM MANAGER: Lauren Crocker NAME OF LICENSING PROGRAM ANALYST: Kayla Adkison LICENSING PROGRAM ANALYST SIGNATURE: DATE: 07/17/2025 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 07/17/2025 This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC809 (FAS) - (06/04) Page: 1 of 3 California Health & Human Services Agency California Department of Social Services FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

is found to be Substantiated. California Code of Regulations, (Title 22), is cited on the attached LIC 9099D. Exit interview conducted. Appeal Rights and a copy of this report was provided to Sherrill Denny, LVN and Michelle Decoito, Business Office Manager NAME OF LICENSING PROGRAM MANAGER: Lauren Crocker NAME OF LICENSING PROGRAM ANALYST: Kayla Adkison LICENSING PROGRAM ANALYST SIGNATURE: DATE: 07/17/2025 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 07/17/2025 This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC809 (FAS) - (06/04) Page: 1 of 3 California Health & Human Services Agency California Department of Social Services FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review;the state’s words, verbatim · CDSS document, Jul 17, 2025
Jul 17, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff are not taking steps to prevent the spread of a communicable disease. Staff do not ensure staff are properly trained. Staff do not ensure facility has adequate Personal Protective Equipment (PPE) supplies.

On July 17, 2025, Licensing Program Analyst (LPA) Kayla Adkison arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 04/23/25. LPA Adkison met with Sherrill Denny, LVN and Michelle Decoito, Business Office Manager, and explained the purpose of the visit. Allegation: Staff are not taking steps to prevent the spread of a communicable disease. withSherrill During the interview process, the Administrator, Wellness Services Director and several staff persons were interviewed. Documents were obtained to include Physicians Reports, Emergency Information, Appraisals and Needs, Admission Agreements, hospital notes, staff person names and contact numbers. Continued on LIC 9099-C. Substantiatedthe state’s words, verbatim · CDSS document, Jul 17, 2025 · control 59-AS-20250423134418
Feb 24, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Personal Rights-Residents have the right be accorded dignity in their personal relationships with staff. Food Service-Resident was not provided with the meal of their choice.

On February 24, 2025, at approximately 12:15 PM, Licensing Program Analysts (LPA), Farhaan Sarangi and Kayla Adkison arrived unannounced at Sundial Assisted Living for the purpose of delivering complaint findings. LPAs met with Residential Services Director, Sherril Denny. During the course of the investigation, LPA Sarangi interviewed staff members and residents in care. LPA reviewed resident records and facility records. In addition, during the opening of the complaint on February 18, 2025, LPAs toured the facility and made observations. Complaint alleges Personal Rights-Residents have the right be accorded dignity in their personal relationships with staff. Based on interviews that were conducted, LPA could not prove or disprove the above allegation occurred. Furthermore, during an interview with Resident #1, (Report continued on LIC 9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 24, 2025 · control 59-AS-20250213125948
Jan 7, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff did not administer medication as prescribed.

On January 7, 2025 at approximately 09:30 AM, Licensing Program Analyst (LPA), Farhaan Sarangi arrived unannounced at Sundial Assisted Living for the purpose of conducting a complaint investigation inspection. LPA was greeted at the door by Administrator, Elizabeth Amlin and was granted access into the facility. During the course of the investigation, LPA Sarangi conducted interviews with staff, residents and a witness. LPA reviewed resident records and facility records. Complaint alleges that Staff did not administer medication as prescribed. Based on observation of the Medication Administration Record (MAR) conducted on January 7, 2025, LPA observed Resident #1 not receiving a dosage of medication on December 31, 2024 (See LIC 9099D). LPA conducted interviews with staff members and learned that a medication dosage was missed and documented on the Medication Administration Record (MAR). (Report continued on LIC 9099C) Substantiatedthe state’s words, verbatim · CDSS document, Jan 7, 2025 · control 59-AS-20250102142045
20243 state visits · 5 documents
Dec 12, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Resident developed a pressure injury while in care Staff are not distributing residents' medications as prescribed Staff are not answering residents' call buttons in a timely manner Staff do not ensure that residents' incontinence needs are met Licensee does not ensure that staff receives required training

On December 12, 2024 at approximately 09:30 AM, Licensing Program Analyst (LPA), Farhaan Sarangi arrived unannounced at Sundial Assisted Living for the purpose of conducting a subsequent complaint investigation inspection and delivering complaint findings. LPA was greeted at the door by Administrator, Elizabeth Amlin and was granted access into the facility. During the course of the investigation, LPA conducted interviews with staff, residents and witnesses. LPA reviewed facility records and staff records. Complaint alleges that Resident developed a pressure injury while in care. Based on interviews that were conducted, LPA could not prove or disprove the allegation. LPA conducted interviews with Resident #2 and Resident #3 and learned of no concerns with the care that is being provided. LPA received inconsistent statements and could not corroborate the allegation (Report continued on LIC 9099C). Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 12, 2024 · control 59-AS-20241024103022
Dec 12, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff stole resident's medication.

On December 12, 2024 at approximately 12:00 PM, Licensing Program Analyst (LPA), Farhaan Sarangi arrived unannounced at Sundial Assisted Living for the purpose of delivering complaint findings. LPA was greeted at the door by Administrator, Elizabeth Amlin and was granted access into the facility. During the course of the investigation, LPA Sarangi reviewed the SOC 341 and LPA Sarah Benson conducted an interview with the Administrator on October 22, 2024. LPA Sarangi interviewed Resident #1 on December 12, 2024. Complaint alleges that Staff stole resident’s medication. Based on an observation of the SOC 341 that was submitted by the Administrator and the interview with the Administrator, the preponderance of evidence standard has been met. During the investigation, LPA learned that the alleged staff member had her belongings searched with no medication being found. (Report continued on LIC 9099C) Substantiatedthe state’s words, verbatim · CDSS document, Dec 12, 2024 · control 59-AS-20241021143944
Sep 19, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Residents are not being changed in a timely manner Resident are not receiving enough hydration Staff are doing finger sticks to check blood sugars Medications have been charted as given, but have not been Narcotics have been missing Staff do not check on resident's oxygen equipment at night, putting her at risk Staff did not refill resident’s medication prescription Staff was tested covid positive.

On September 19, 2024 at approximately 09:30 AM, Licensing Program Analyst (LPA), Farhaan Sarangi arrived unannounced at Sundial Assisted Living for the purpose of delivering complaint findings. LPA was greeted at the door by Administrator, Elizabeth Amlin and was granted access into the facility. During the course of the investigation, LPA reviewed facility records, resident records, interviewed staff, a former staff member and residents in care. LPA toured the facility on August 27, 2024, and September 9, 2024. Complaint alleges that residents are not being changed in a timely manner. Based on interviews that were conducted with Resident #1, LPA learned of no concerns as it relates to the allegation. Furthermore, LPA received inconsistent statements and could not corroborate the allegation. (Report continued on LIC 9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 19, 2024 · control 59-AS-20240822111039
Sep 19, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 9, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations6typical 1
Type B citations7typical 1
Substantiated complaints13typical 2
Total complaints11typical 7
State visits on file20typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2022.
Year-by-year trend
YearVisitsDocumentsSubstantiated2026451202557520243512022110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$3,500$5,500 /mo
our estimate — Shasta County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Sundial Assisted Living licensed?

Yes — Sundial Assisted Living is a licensed residential care home for the elderly (RCFE) in Redding (Shasta County): California license #455002959, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 65 residents. State records list 18 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated June 17, 2026, appears in the inspection record on this page.

Can Sundial Assisted Living care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Sundial Assisted Living with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 65 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 10.

How much does Sundial Assisted Living cost?

California's public licensing record does not include Sundial Assisted Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Shasta County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Sundial Assisted Living accept Medi-Cal or the Assisted Living Waiver?

Sundial Assisted Living is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

30 of 65 beds occupied (46%) when the state visited on January 15, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Sundial Assisted Living?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 20 state visits and 18 dated documents since 2022 for Sundial Assisted Living; 11 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 23, 2026, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

11 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedUnqualified staff providing care to residents
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 04/23/2026, Marisa Chiarelli, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 03/30/2026. LPA Chiarelli met with Elizabeth Amlin and explained the purpose of the visit. During the investigation 4 staff were interviewed, and staff records were reviewed. Complaint alleges that unqualified staff providing care to residents. Based on interviews and staff record reviewed, LPA could not prove or disprove the allegation. Through staff record review LPA Chiarelli was able to find that all dietary staff had all training which is required under title 22 regulations. UnsubstantiatedCDSS inspection report, April 23, 2026 · control 59-AS-20260330110221
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not ensure there is a written record of dietitian consultation visits. Staff did not address residents change in condition.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 1-15-26, Licensing Program Analyst (LPA) Sarah Benson arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 09/09/25. LPA Benson met with Administrator Elizabeth Amlin, and explained the purpose of the visit. During the interview process interviews were completed and records were reviewed. The following documents were received and reviewed: staff list with telephone numbers and work schedule, resident roster, care plans, end of shift notes for resident, weight records, written record of nutritionist/dietitian consult, daily assignment sheets and incident reports. Continued on LIC9099C & LIC9099D SubstantiatedCDSS inspection report, January 15, 2026 · control 59-AS-20250909090827

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are not giving residents a shower.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 12-09-25, Sarah Benson, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 07/31/25. LPA Benson met with Resident Services Director Sherril Denny, and explained the purpose of the visit. During the interview process, four staff persons and two residents were interviewed. The following documents were received and reviewed: staff list with telephone numbers and work schedule, resident roster, care plans, end of shift notes, shower logs, daily assignment sheets and incident reports. Continued on LIC9099C & LIC9099D SubstantiatedCDSS inspection report, December 9, 2025 · control 59-AS-20250731125050
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedLack of staffing.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 11-3-25, Sarah Benson, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 06/17/25. LPA Benson met with Administrator Elizabeth Amlin and explained the purpose of the visit. During the interview process, three staff persons and two residents were interviewed. The following documents were received and reviewed: staff list with telephone numbers and work schedule, resident roster, care plans for two person assist residents, end of shift notes for all residents, Daily assignment sheets and incident reports. SubstantiatedCDSS inspection report, November 3, 2025 · control 59-AS-20250617124218
Facility Evaluation ReportAllegation reviewed · Substantiated
Allegation the state reviewedis found to be Substantiated. California Code of Regulations, (Title 22), is cited on the attached LIC 9099D. Exit interview conducted. Appeal Rights and a copy of this report was provided to Sherrill Denny, LVN and Michelle Decoito, Business Office Manager NAME OF LICENSING PROGRAM MANAGER: Lauren Crocker NAME OF LICENSING PROGRAM ANALYST: Kayla Adkison LICENSING PROGRAM ANALYST SIGNATURE: DATE: 07/17/2025 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 07/17/2025 This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC809 (FAS) - (06/04) Page: 1 of 3 California Health & Human Services Agency California Department of Social Services FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
is found to be Substantiated. California Code of Regulations, (Title 22), is cited on the attached LIC 9099D. Exit interview conducted. Appeal Rights and a copy of this report was provided to Sherrill Denny, LVN and Michelle Decoito, Business Office Manager NAME OF LICENSING PROGRAM MANAGER: Lauren Crocker NAME OF LICENSING PROGRAM ANALYST: Kayla Adkison LICENSING PROGRAM ANALYST SIGNATURE: DATE: 07/17/2025 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 07/17/2025 This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC809 (FAS) - (06/04) Page: 1 of 3 California Health & Human Services Agency California Department of Social Services FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review;CDSS inspection report, July 17, 2025
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are not taking steps to prevent the spread of a communicable disease. Staff do not ensure staff are properly trained. Staff do not ensure facility has adequate Personal Protective Equipment (PPE) supplies.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On July 17, 2025, Licensing Program Analyst (LPA) Kayla Adkison arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 04/23/25. LPA Adkison met with Sherrill Denny, LVN and Michelle Decoito, Business Office Manager, and explained the purpose of the visit. Allegation: Staff are not taking steps to prevent the spread of a communicable disease. withSherrill During the interview process, the Administrator, Wellness Services Director and several staff persons were interviewed. Documents were obtained to include Physicians Reports, Emergency Information, Appraisals and Needs, Admission Agreements, hospital notes, staff person names and contact numbers. Continued on LIC 9099-C. SubstantiatedCDSS inspection report, July 17, 2025 · control 59-AS-20250423134418
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedPersonal Rights-Residents have the right be accorded dignity in their personal relationships with staff. Food Service-Resident was not provided with the meal of their choice.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On February 24, 2025, at approximately 12:15 PM, Licensing Program Analysts (LPA), Farhaan Sarangi and Kayla Adkison arrived unannounced at Sundial Assisted Living for the purpose of delivering complaint findings. LPAs met with Residential Services Director, Sherril Denny. During the course of the investigation, LPA Sarangi interviewed staff members and residents in care. LPA reviewed resident records and facility records. In addition, during the opening of the complaint on February 18, 2025, LPAs toured the facility and made observations. Complaint alleges Personal Rights-Residents have the right be accorded dignity in their personal relationships with staff. Based on interviews that were conducted, LPA could not prove or disprove the above allegation occurred. Furthermore, during an interview with Resident #1, (Report continued on LIC 9099C) UnsubstantiatedCDSS inspection report, February 24, 2025 · control 59-AS-20250213125948
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not administer medication as prescribed.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On January 7, 2025 at approximately 09:30 AM, Licensing Program Analyst (LPA), Farhaan Sarangi arrived unannounced at Sundial Assisted Living for the purpose of conducting a complaint investigation inspection. LPA was greeted at the door by Administrator, Elizabeth Amlin and was granted access into the facility. During the course of the investigation, LPA Sarangi conducted interviews with staff, residents and a witness. LPA reviewed resident records and facility records. Complaint alleges that Staff did not administer medication as prescribed. Based on observation of the Medication Administration Record (MAR) conducted on January 7, 2025, LPA observed Resident #1 not receiving a dosage of medication on December 31, 2024 (See LIC 9099D). LPA conducted interviews with staff members and learned that a medication dosage was missed and documented on the Medication Administration Record (MAR). (Report continued on LIC 9099C) SubstantiatedCDSS inspection report, January 7, 2025 · control 59-AS-20250102142045

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident developed a pressure injury while in care Staff are not distributing residents' medications as prescribed Staff are not answering residents' call buttons in a timely manner Staff do not ensure that residents' incontinence needs are met Licensee does not ensure that staff receives required training
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On December 12, 2024 at approximately 09:30 AM, Licensing Program Analyst (LPA), Farhaan Sarangi arrived unannounced at Sundial Assisted Living for the purpose of conducting a subsequent complaint investigation inspection and delivering complaint findings. LPA was greeted at the door by Administrator, Elizabeth Amlin and was granted access into the facility. During the course of the investigation, LPA conducted interviews with staff, residents and witnesses. LPA reviewed facility records and staff records. Complaint alleges that Resident developed a pressure injury while in care. Based on interviews that were conducted, LPA could not prove or disprove the allegation. LPA conducted interviews with Resident #2 and Resident #3 and learned of no concerns with the care that is being provided. LPA received inconsistent statements and could not corroborate the allegation (Report continued on LIC 9099C). UnsubstantiatedCDSS inspection report, December 12, 2024 · control 59-AS-20241024103022
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff stole resident's medication.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On December 12, 2024 at approximately 12:00 PM, Licensing Program Analyst (LPA), Farhaan Sarangi arrived unannounced at Sundial Assisted Living for the purpose of delivering complaint findings. LPA was greeted at the door by Administrator, Elizabeth Amlin and was granted access into the facility. During the course of the investigation, LPA Sarangi reviewed the SOC 341 and LPA Sarah Benson conducted an interview with the Administrator on October 22, 2024. LPA Sarangi interviewed Resident #1 on December 12, 2024. Complaint alleges that Staff stole resident’s medication. Based on an observation of the SOC 341 that was submitted by the Administrator and the interview with the Administrator, the preponderance of evidence standard has been met. During the investigation, LPA learned that the alleged staff member had her belongings searched with no medication being found. (Report continued on LIC 9099C) SubstantiatedCDSS inspection report, December 12, 2024 · control 59-AS-20241021143944
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResidents are not being changed in a timely manner Resident are not receiving enough hydration Staff are doing finger sticks to check blood sugars Medications have been charted as given, but have not been Narcotics have been missing Staff do not check on resident's oxygen equipment at night, putting her at risk Staff did not refill resident’s medication prescription Staff was tested covid positive.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On September 19, 2024 at approximately 09:30 AM, Licensing Program Analyst (LPA), Farhaan Sarangi arrived unannounced at Sundial Assisted Living for the purpose of delivering complaint findings. LPA was greeted at the door by Administrator, Elizabeth Amlin and was granted access into the facility. During the course of the investigation, LPA reviewed facility records, resident records, interviewed staff, a former staff member and residents in care. LPA toured the facility on August 27, 2024, and September 9, 2024. Complaint alleges that residents are not being changed in a timely manner. Based on interviews that were conducted with Resident #1, LPA learned of no concerns as it relates to the allegation. Furthermore, LPA received inconsistent statements and could not corroborate the allegation. (Report continued on LIC 9099C) UnsubstantiatedCDSS inspection report, September 19, 2024 · control 59-AS-20240822111039

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 20 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
6
typical for this size: 1
Type B citations
7
typical for this size: 1
Substantiated complaints
13
typical for this size: 2
Total complaints
11
typical for this size: 7
State visits on file
20
typical for this size: 19
See the full inspection record on the state's site →
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