New Vision Services Senior Living is a residential care home for the elderly (RCFE) in Redding, Shasta County, California — state license #455002636, licensed for 24 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated August 7, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 8 times and filed 7 documents. The most recent is a facility evaluation report, dated August 7, 2025.
The state's published file for this home includes 3 documents with transcribed findings, dated December 6, 2022 to March 25, 2025. 3 of the 3 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Aug 7, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 25, 2025Unsubstantiated
Allegation investigated: Staff did not prevent the clients from engaging in inappropriate sexual behavior. Staff did not prevent a client from choking another client.
On 03/25/25 Donna Gurriere and Kayla Adkison, Licensing Program Analysts (LPAs) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 10/04/24. LPA Gurriere met with Michelle Smith, Manager and explained the purpose of the visit. Staff did not prevent the clients from engaging in inappropriate sexual behavior. During the interview process, the administrator, four staff persons and five residents were interviewed. Documents were obtained to include Physicians Reports, Individual Program Plans (IPPs), Emergency Information, Police Reports, Incident Reports, Appraisals and Needs and Admission Agreements. continued Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 25, 2025 · control 59-AS-20241004140643
Jul 2, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is New Vision Services Senior Living licensed?
Yes — New Vision Services Senior Living is a licensed residential care home for the elderly (RCFE) in Redding (Shasta County): California license #455002636, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 24 residents. State records list 7 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated August 7, 2025, appears in the inspection record on this page.
Can New Vision Services Senior Living care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists New Vision Services Senior Living with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record8 AMBULATORY; 16 NON-AMBULATORY, OF WHICH 4 MAYBE BEDRIDDEN. HOSPICE WAIVER FOR 3. AMBULATORY ONLY UPSTAIRS.
How much does New Vision Services Senior Living cost?
California's public licensing record does not include New Vision Services Senior Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Shasta County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does New Vision Services Senior Living accept Medi-Cal or the Assisted Living Waiver?
New Vision Services Senior Living is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
15 of 24 beds occupied (63%) when the state visited on March 25, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for New Vision Services Senior Living?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 8 state visits and 7 dated documents since 2022 for New Vision Services Senior Living; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 25, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2023
2022
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
Who runs New Vision Services Senior Living?
From the CDSS ownership record, checked August 9, 2026.
Licensed to New Vision Services Inc, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(916) 224-2206Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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