New Vision Services Senior Living is a residential care home for the elderly (RCFE) in Redding, Shasta County, California — state license #455002636, licensed for 24 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated August 7, 2025 — published below in full, verbatim and unscored.

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New Vision Services Senior Living

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Residential care home for the elderly (RCFE) · Mid-size home, 24 residents · Redding, CA · Shasta County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #455002636, held since 2017 · read from the California state record on August 2, 2026 ·See on State Site →
1850 Lake Blvd · Redding, Shasta County
Phone
(916) 224-2206
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 16 residents
Dementia / memory careVerified in record
Hospice careApproved for 3 residents
Bedridden careVerified in record

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
8 AMBULATORY; 16 NON-AMBULATORY, OF WHICH 4 MAYBE BEDRIDDEN. HOSPICE WAIVER FOR 3. AMBULATORY ONLY UPSTAIRS.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 8 times and filed 7 documents. The most recent is a facility evaluation report, dated August 7, 2025.

Most recent state visit
August 7, 2025
Occupancy at the March 25, 2025 visit
15 of 24 beds

The state's published file for this home includes 3 documents with transcribed findings, dated December 6, 2022 to March 25, 2025. 3 of the 3 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 3 of 7 documentsFull record on the state’s site →
20252 state visits · 2 documents
Aug 7, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 25, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not prevent the clients from engaging in inappropriate sexual behavior. Staff did not prevent a client from choking another client.

On 03/25/25 Donna Gurriere and Kayla Adkison, Licensing Program Analysts (LPAs) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 10/04/24. LPA Gurriere met with Michelle Smith, Manager and explained the purpose of the visit. Staff did not prevent the clients from engaging in inappropriate sexual behavior. During the interview process, the administrator, four staff persons and five residents were interviewed. Documents were obtained to include Physicians Reports, Individual Program Plans (IPPs), Emergency Information, Police Reports, Incident Reports, Appraisals and Needs and Admission Agreements. continued Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 25, 2025 · control 59-AS-20241004140643
20241 state visit · 1 document
Jul 2, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations0typical 1
Substantiated complaints0typical 2
Total complaints3typical 7
State visits on file8typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2017.
Year-by-year trend
YearVisitsDocumentsSubstantiated2025220202411020232202022220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$3,500$5,500 /mo
our estimate — Shasta County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is New Vision Services Senior Living licensed?

Yes — New Vision Services Senior Living is a licensed residential care home for the elderly (RCFE) in Redding (Shasta County): California license #455002636, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 24 residents. State records list 7 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated August 7, 2025, appears in the inspection record on this page.

Can New Vision Services Senior Living care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists New Vision Services Senior Living with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record8 AMBULATORY; 16 NON-AMBULATORY, OF WHICH 4 MAYBE BEDRIDDEN. HOSPICE WAIVER FOR 3. AMBULATORY ONLY UPSTAIRS.

How much does New Vision Services Senior Living cost?

California's public licensing record does not include New Vision Services Senior Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Shasta County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does New Vision Services Senior Living accept Medi-Cal or the Assisted Living Waiver?

New Vision Services Senior Living is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

15 of 24 beds occupied (63%) when the state visited on March 25, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for New Vision Services Senior Living?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 8 state visits and 7 dated documents since 2022 for New Vision Services Senior Living; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 25, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not prevent the clients from engaging in inappropriate sexual behavior. Staff did not prevent a client from choking another client.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 03/25/25 Donna Gurriere and Kayla Adkison, Licensing Program Analysts (LPAs) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 10/04/24. LPA Gurriere met with Michelle Smith, Manager and explained the purpose of the visit. Staff did not prevent the clients from engaging in inappropriate sexual behavior. During the interview process, the administrator, four staff persons and five residents were interviewed. Documents were obtained to include Physicians Reports, Individual Program Plans (IPPs), Emergency Information, Police Reports, Incident Reports, Appraisals and Needs and Admission Agreements. continued UnsubstantiatedCDSS inspection report, March 25, 2025 · control 59-AS-20241004140643

2023

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedFacility evicted resident improperly
State's findingUnfoundedThe state investigated and found the allegation to be false.
LPA Hiratsuka, conducted this visit to deliver the results of the investigation above. LPA Hiratsuka investigated the allegation “Facility evicted resident improperly.” LPA interviewed staff and the responsible party for the resident. LPA confirmed the resident was at this facility for a respite stay. “This agency has investigated the complaint alleging; Facility evicted resident improperly. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis." UnfoundedCDSS inspection report, April 12, 2023 · control 59-AS-20230324121124

2022

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedPersonal Rights/Sexual Abuse. Staff gave resident unknown medication.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Donna Gurriere, Licensing Program Analyst was in contact and met with Amber Greene, Administrator. Allegation is in regard to Personal Rights/Sexual Abuse and Staff gave resident unknown medication. LPA Gurriere completed the required COVID-19 testing protocols, and a daily self-screening questionnaire for symptoms of COVID 19 infection to affirm no COVID-19 related symptoms. The administrator/staff person was contacted to complete a facility risk assessment. LPA Gurriere ensured that hand sanitizer was applied before entering the facility and the following Personal Protective Equipment (PPE) was worn: N-95 mask. Additionally, LPA Gurriere was screened by a staff person upon entering the facility. UnsubstantiatedCDSS inspection report, December 6, 2022 · control 25-AS-20220818160631

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
0
typical for this size: 2
Total complaints
3
typical for this size: 7
State visits on file
8
typical for this size: 19
See the full inspection record on the state's site →

Who runs New Vision Services Senior Living?

From the CDSS ownership record, checked August 9, 2026.

Licensed to New Vision Services Inc, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(916) 224-2206
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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