Alexandria Victoria is a residential care home for the elderly (RCFE) in Santa Cruz, Santa Cruz County, California — state license #445202518, licensed for 13 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated February 4, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2023, the state has visited this home 9 times and filed 9 documents. The most recent is a facility evaluation report, dated February 4, 2026.
The state's published file for this home includes 3 documents with transcribed findings, dated April 19, 2024 to March 8, 2025. 3 of the 3 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Feb 4, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 8, 2025Unsubstantiated
Allegation investigated: Resident sustained fracture while in care Staff did not seek timely medical care for resident in care Staff did not report resident's incident to appropriate parties
On at 03/08/25, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with staff Rosie Gryspos and explained the purpose of the visit. Staff called administrator John Grayspos to informed that CCLD was present. Approximately 10 minutes later administrator arrived at the facility. The purpose of this visit is to deliver complaint finding for the allegation above. The current census is 9. A brief interview with conducted with the administrator. It was alleged that resident sustained a fracture while in care, that staff did not seek timely medical attention for the resident in care, and that staff did not report the incident to the appropriate parties. This investigation involved interviews with facility staff and residents. Based on the interviews, 5 out of 5 staff members denied the allegations and stated that they did not witness the incident. LPA interviewed 2 out of 2 resident who stated that they feel safe and does get methe state’s words, verbatim · CDSS document, Mar 8, 2025 · control 26-AS-20220607080558
Feb 18, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 26, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 31, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 8, 2024Unfounded
Allegation investigated: Staff do not ensure bathroom is cleaned properly Staff do not ensure the shower mat would not slip Staff do not ensure residents linens are clean Staff did not ensure residents door seal was fixed properly
On 5/8/2024, Licensing Program Analyst (LPA) Maria (Mita) Partoza conducted an unannouced complaint investigation and met with the facility administrator Adrian Mendoza and John Gryspos. LPA stated the purpose of the visit is to address a complaint that was received on 5/7/2024. This agency has investigated the complaint alleging, bathroom is not cleaned properly, staff do not ensure the shower mat would not slip, lines are not clean, door seal was not fixed properly. LPA found that the complaint was unfounded the individual does not reside in the facility. No deficiencies are cited during today's visit. An exit interview was conducted with Administrator John Gryspos. A copy of the report was provided. Unfoundedthe state’s words, verbatim · CDSS document, May 8, 2024 · control 26-AS-20240507105422
Apr 19, 2024Unsubstantiated
Allegation investigated: Facility staff handled resident in a rough manner Facility staff spoke inappropriately to resident
*This report was amended on 07/26/2024 to change the allegation finding from unfounded to unsubstantiated.* Licensing Program Analyst (LPA) David Marrufo conducted an unannounced complaint investigation visit and met with Administrator John Gryspos Jr. LPA Marrufo reviewed resident records and determined that the alleged victim of the allegations was not admitted to this facility. LPA interviewed 7 residents on 04/11/2024. 1 out of 7 interviewed residents stated to have observed a staff handle him/her in a rough manner and speak to residents inappropriately, although the resident could not identify the staff. On 07/26/2024, LPA interviewed 3 staff and Administrator. The three staff and the Administrator stated to have never observed staff handling residents in a rough manner or staff speaking inappropriately to residents. This agency has investigated the complaint allegations listed. Based on information from interviews conducted with residents and staff, and records reviewed, althoughthe state’s words, verbatim · CDSS document, Apr 19, 2024 · control 26-AS-20240405133726
Feb 27, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Alexandria Victoria licensed?
Yes — Alexandria Victoria is a licensed residential care home for the elderly (RCFE) in Santa Cruz (Santa Cruz County): California license #445202518, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 13 residents. State records list 9 inspection and complaint documents since 2023; the most recent, a facility evaluation report dated February 4, 2026, appears in the inspection record on this page.
Can Alexandria Victoria care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Alexandria Victoria with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED TO SERVE AGES 60 AND ABOVE. ALL MAY BE NON-AMBULATORY. SUBJECT TO THE TERMS AND CONDITIONS OF THE HOSPICE WAIVER FOR FOUR (4) RESIDENTS.
How much does Alexandria Victoria cost?
California's public licensing record does not include Alexandria Victoria's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Cruz County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Alexandria Victoria accept Medi-Cal or the Assisted Living Waiver?
Alexandria Victoria is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
9 of 13 beds occupied (69%) when the state visited on March 8, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Alexandria Victoria?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 9 state visits and 9 dated documents since 2023 for Alexandria Victoria; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 8, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(831) 429-9137Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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