Wrc-2 is a residential care home for the elderly (RCFE) in Ben Lomond, Santa Cruz County, California — state license #445200583, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 6 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated June 17, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 6 times and filed 6 documents. The most recent is a facility evaluation report, dated June 17, 2026.
The state's published file for this home includes 1 document with transcribed findings, dated December 21, 2024. 1 of the 1 carries the state's recorded outcome word: “Unfounded” (1). 1 includes the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 17, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 26, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 21, 2024Unfounded
Allegation investigated: Staff will not allow resident to return to the facility.
Licensing Program Analyst (LPA) Simi Rai conducted an unannounced visit to conclude the complaint investigation. LPA Rai met with Staff, Claudia Nieto and stated the purpose of today’s visit. Administrator was not available during today's visit. On 1/26/2024, the Department received a complaint with the above allegations. On 1/26/2024, the Department conducted an initial investigation at the facility. It was alleged the facility staff stated resident (R1) cannot return to the facility from the hospital because the resident needs a higher level of care. On 1/16/2024, R1 went to the hospital and was assessed at the hospital. The hospital staff determined R1 was not appropriate for hospital admission and notified facility Administrator (ADM) Megan Miller. ADM stated R1 could not return to the facility due to R1 requiring higher level of care. Continuation on LIC 9099-C, Page 1 of 2. Unfoundedthe state’s words, verbatim · CDSS document, Dec 21, 2024 · control 26-AS-20240126131739
Jun 28, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Wrc-2 licensed?
Yes — Wrc-2 is a licensed residential care home for the elderly (RCFE) in Ben Lomond (Santa Cruz County): California license #445200583, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 6 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated June 17, 2026, appears in the inspection record on this page.
Can Wrc-2 care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Wrc-2 with clearances for wheelchair / non-ambulatory; it does not list dementia / memory care, hospice care, and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED TO CARE FOR 6 ELDERLY CLIENTS, AGES 60 AND ABOVE. 3 CLIENTS MAY BE NON-AMBULATORY. NEW MANAGEMENT COMPANY, WILLOWBROOK RESIDENTIAL CARE 2 LLC, EFFECTIVE 11/1/2025.
How much does Wrc-2 cost?
California's public licensing record does not include Wrc-2's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Cruz County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Wrc-2 accept Medi-Cal or the Assisted Living Waiver?
Wrc-2 is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on December 21, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Wrc-2?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 6 state visits and 6 dated documents since 2022 for Wrc-2; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated December 21, 2024, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 6 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(831) 336-5196Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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