Willie Care Home Ii is a residential care home for the elderly (RCFE) in Sunnyvale, Santa Clara County, California — state license #435294286, licensed for 6 residents, listed as licensed/pending increase in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated May 22, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 9 times and filed 7 documents. The most recent is a facility evaluation report, dated May 22, 2026.
The state's published file for this home includes 2 documents with transcribed findings, dated September 28, 2024 to October 31, 2024. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 22, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 30, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 31, 2024Unsubstantiated
Allegation investigated: Facility and staff did not treat residents with dignity and respect Facility did not provide the appropriate variety of food in a timely manner Facility did not provide adequate basic services to residents.
Licensing Program Analyst (LPA) Steve Chang conducted an unannounced investigation visit to deliver the investigation findings and met with Administrator (ADM) Guili Xu. On 1/11/2024, the Department received a complaint with the above allegations. On 1/19/2024, the Department conducted an initial investigation visit. LPA interviewed ADM, 2 staff, and residents. LPA requested Roster of residents, LIC500 Personnel Report, residents' physician reports, Appraisal Needs and Service Plan, and food menu. Continue on LIC9099-C. page 1 of 5. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 31, 2024 · control 26-AS-20240111153835
Sep 28, 2024Substantiated
Allegation investigated: Medication is accessible to residents. Hazardous chemicals are accessible to resident.
Licensing Program Analyst (LPA) Simi Rai conducted an unannounced visit to conclude the complaint investigation. LPA Rai met with the Administrator, Guili "Penny" Xu and stated the purpose of today’s visit. On 7/27/2023, the Department received a complaint with the above allegations. On 8/1/2023, the Department conducted an initial investigation at the facility. Continuation on LIC 9099-C, Page 1 of 2. Substantiatedthe state’s words, verbatim · CDSS document, Sep 28, 2024 · control 26-AS-20230727120329
Sep 28, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 19, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Willie Care Home Ii licensed?
Yes — Willie Care Home Ii is a licensed residential care home for the elderly (RCFE) in Sunnyvale (Santa Clara County): California license #435294286, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 7 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated May 22, 2026, appears in the inspection record on this page.
Can Willie Care Home Ii care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Willie Care Home Ii with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. THE BEDRIDDEN FIRE CLEARANCE FOR ONE IN RM. #2 HAS BEEN CHANGED TO RM. #1. FIVE RESIDENTS MAY BE NONAMBULATORY. THE LICENSE IS SUBJECT TO THE TERMS AND CONDITIONS OF THE HOSPICE WAIVER FOR TWO RESIDENTS.
How much does Willie Care Home Ii cost?
California's public licensing record does not include Willie Care Home Ii's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Willie Care Home Ii accept Medi-Cal or the Assisted Living Waiver?
Willie Care Home Ii is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on October 31, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Willie Care Home Ii?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 9 state visits and 7 dated documents since 2022 for Willie Care Home Ii; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated October 31, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(408) 749-8758Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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