Willow Oaks Senior Living is a residential care home for the elderly (RCFE) in San Jose, Santa Clara County, California — state license #435202821, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 12 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 16, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 14 times and filed 12 documents. The most recent is a facility evaluation report, dated July 16, 2026.
The state's published file for this home includes 3 documents with transcribed findings, dated May 22, 2023 to November 14, 2024. 3 of the 3 carry the state's recorded outcome word: “Unfounded” (2), “Unsubstantiated” (1). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jul 16, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 10, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 14, 2024Unsubstantiated
Allegation investigated: Facility staff did not ensure a resident is regularly observed for changes in physical health condition Facility staff did not provide immediate medical assistance to resident
Licensing Program Analyst (LPA) Monter conducted an unannounced complaint inspection to deliver the findings on the above allegations. LPA met with Administrator Agnes Teodoro On June 9, 2023, the Department received a complaint alleging Facility staff did not ensure a resident is regularly observed for changes in physical condition/ Facility staff did not provide immediate medical assistance to resident. On May 22, 2023, the Department received an incident report (IR) that stated, on May 20, 2023, staff observed R1 had no appetite for food, but was able to drink small amounts of liquid. The IR stated, on May 21, 2023 R1 was taken to breakfast and R1 at 80% of his/her meal. Furthermore, the IR stated at 11:30am R1 refused to eat and drink. The IR states the facility called an ambulance and R1 was taken to the emergency room. The IR also states on May 21, 2023, at 6:40pm, the facility was informed that R1 had a Urinary Tract Infection. (UTI). Page 1 Out of 3. Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 14, 2024 · control 26-AS-20230609105059
Jul 30, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 20, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 16, 2023Unfounded
Allegation investigated: Resident sustained bruises from falling but staff are not aware of injuries. Facility is not providing activities for the residents.
Licensing Program Analysts (LPA) Monter and Partoza conducted an unannounced complaint inspection to deliver the findings on the above allegations. LPA met with (LN) Licensee Irish Ladwig. Resident sustained bruises from falling but staff are not aware of injuries. The department review of Willow Oaks Senior Living internal fall report stated R1 had a witnessed fall on February 22, 2023, in the living room and after minor assistance R1 was able to walk without any discomfort. The report states R1’s Power of Attorney (POA) and doctor was informed about the fall. On a follow up report dated, February 23, 2023, R1 was assessed and was able to walk without pain and discomfort. On March 15, 2023, LPA David Marrufo interviewed resident R1. R1 stated he/she “doesn’t believe in falling. I tripped. I did it and fixed it.” Based on R1’s physicians report, dated January 4, 2023, R1 is diagnosed with a neurocognitive disorder. Page 1 out of 3 Unfoundedthe state’s words, verbatim · CDSS document, Nov 16, 2023 · control 26-AS-20230308155736
Sep 29, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Willow Oaks Senior Living licensed?
Yes — Willow Oaks Senior Living is a licensed residential care home for the elderly (RCFE) in San Jose (Santa Clara County): California license #435202821, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 12 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated July 16, 2026, appears in the inspection record on this page.
Can Willow Oaks Senior Living care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Willow Oaks Senior Living with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER 6 AMBULATORY, OF WHICH 3 MAY BE NON-AMBULATORY AND 1 MAY BE BEDRIDDEN.HOSPICE WAIVER FOR 2.
How much does Willow Oaks Senior Living cost?
California's public licensing record does not include Willow Oaks Senior Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Willow Oaks Senior Living accept Medi-Cal or the Assisted Living Waiver?
Willow Oaks Senior Living is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on November 14, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Willow Oaks Senior Living?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 14 state visits and 12 dated documents since 2021 for Willow Oaks Senior Living; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated November 14, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 14 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Willow Oaks Senior Living?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Golden Generations, Llc, who operates 4 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
- Saratoga Senior LivingSaratoga, CA
- White Oaks Senior LivingCampbell, CA
- Los Gatos Senior LivingSan Jose, CA
You can call them yourself, anytime — you never have to go through us.
(408) 914-1147Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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