Primavera Gardens is a residential care home for the elderly (RCFE) in Morgan Hill, Santa Clara County, California — state license #435202754, with a licensed capacity of 20, listed as closed, change of ownership in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 12 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated October 2, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 13 times and filed 12 documents. The most recent is a facility evaluation report, dated October 2, 2025.
The state's published file for this home includes 3 documents with transcribed findings, dated August 22, 2023 to May 7, 2025. 3 of the 3 carry the state's recorded outcome word: “Unsubstantiated” (3). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Oct 2, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 17, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 25, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 7, 2025Unsubstantiated
Allegation investigated: Staff are physically abusing resident while in care Staff are not serving resident food quantity necessary to meet their nutritional needs Staff not ensuring that incontinent residents are kept clean and dry Facility staff are not competent to provide the services necessary to meet the residents need Facility is not administering medication per doctor's order
On 05/07/2025, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced complaint investigation visit in order to deliver findings regarding the allegations received. LPA met with Medtech Rachel Pearce and explained the purpose of today's visit. Administrator is not present on this day. During the investigation, LPAs conducted interviews, collected and reviewed pertinent documents, and made observations. As a result of the investigation, LPAs could not prove or disporve these allegations took place. Documentation, observations, and interviews are contrary to what the allegations state. These allegations are unsubstantiated. Based on these observations, the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegations are unsubstantiated at this time. Unsubstantiatedthe state’s words, verbatim · CDSS document, May 7, 2025 · control 26-AS-20241001103255
Sep 5, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 12, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 22, 2023Unsubstantiated
Allegation investigated: Licensee does not ensure toilets and bathing facilities are kept clean and in operating condition Licensee does not prevent the presence of pests in the facility Licensee does not ensure kitchen areas are kept clean Licensee did not ensure solid waste is properly disposed
Licensing Program Analyst (LPA) Monter conducted an unannounced complaint inspection to deliver the findings on the above allegation. LPA met with Administrative assistant (AA) Nick Elsousou. Licensee does not ensure toilets and bathing facilities are kept clean and in operating condition/ License does not ensure kitchen areas are kept clean/ Licensee did not ensure solid waste is properly disposed. On 01/18/2023, LPA Dolores toured the facility, including resident bedrooms during a complaint investigation. LPA did observed facility bathrooms and kitchen in good condition. LPA did not observe facility in disrepair. Page 1 out of 2 Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 22, 2023 · control 26-AS-20230112102321
Aug 22, 2023Unsubstantiated
Allegation investigated: Staff handled resident(s) in rough manner.
Licensing Program Analysts (LPAs) Steve Chang and Manuel Monter conducted an unannounced investigation visit, and met with Administrator Assistant (AA) MICK ELSOUSOU. On 11/19/2020, the Department received a complaint with the allegation that Staff handled resident(s) in rough manner. On 11/23/2020, the Department conducted an initial complaint visit, Staff and Resident roster and Resident Physician’s Report, Appraisal/Needs and Services Plan, and Functional Capability Assessment were obtained. Continue on LIC9099-C. Page 1 of 2. Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 22, 2023 · control 26-AS-20201119112952
Aug 22, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Primavera Gardens licensed?
No — not currently. The CDSS state record checked August 2, 2026 lists Primavera Gardens in Morgan Hill (Santa Clara County), California license #435202754, as “Closed, Change Of Ownership”, formerly licensed for 20 residents. State records list 12 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated October 2, 2025, appears in the inspection record on this page.
Can Primavera Gardens care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Primavera Gardens with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR (20) NON-AMBULATORY. APPROVED HOSPICE WAIVER FOR (16).
How much does Primavera Gardens cost?
California's public licensing record does not include Primavera Gardens's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Primavera Gardens accept Medi-Cal or the Assisted Living Waiver?
Primavera Gardens is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
17 of 20 beds occupied (85%) when the state visited on May 7, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Primavera Gardens?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 13 state visits and 12 dated documents since 2021 for Primavera Gardens; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 7, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 13 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(408) 778-5683Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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