Willow Glen Senior Living is a residential care home for the elderly (RCFE) in San Jose, Santa Clara County, California — state license #435202725, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 11 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 4, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 14 times and filed 11 documents. The most recent is a facility evaluation report, dated June 4, 2026.
The state's published file for this home includes 3 documents with transcribed findings, dated August 14, 2024 to May 7, 2026. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 4, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 7, 2026Unsubstantiated
Allegation investigated: Staff member consumes alcohol during work hours, impairing their ability to provide adequate care and supervision, which presents a risk to residents in care.
Licensing Program Analyst (LPA) Monter conducted an unannounced complaint inspection to deliver the findings on the above allegation. LPA met with Administrator Mary Ann. On April 2, 2026, the Department received a complaint alleging Staff member consumes alcohol during work hours, impairing their ability to provide adequate care and supervision, which presents a risk to residents in care. On April 3 & 6, 2026, the Department interviewed Witness W1. W1 stated the staff member who allowed drinking events at the facility was the Administrator Mary Ann. W1 stated the ADM will invite staff over to come drink at the care home for events such as a care givers birthday party. LPA asked W1 if the staff members, including ADM Marry Ann, were drinking and also providing care to residents. W1 stated the staff who were drinking were not providing care. Page 1 Out of 3. Unsubstantiatedthe state’s words, verbatim · CDSS document, May 7, 2026 · control 26-AS-20260402114257
Jul 3, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 30, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 24, 2025Unsubstantiated
Allegation investigated: Facility is not meeting needs of residents with bladder/bowl incontinence at night
Licensing Program Analyst (LPA) Monter conducted an unannounced complaint inspection to deliver the findings on the above allegation. LPA met with ADM Banglayan On February 21, 2025, the Department received a complaint alleging Facility is not meeting needs of residents with bladder/bowl incontinence at night. It has been alleged that the facility could not meet resident R1’s bladder/bowl incontinence needs at night. On February 27 and April 22, 2025, LPA interviewed Witness W1. W1 stated the Licensee complained to him/her that she had to pay for overtime, to meet R1’s needs at night. W1 acknowledged that he/she doesn’t know if the facility were or were not meeting R1’s incontinence needs at night. W1 stated it might have been happening, but he/she doesn't know for a fact. Page 1 Out of 3 Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 24, 2025 · control 26-AS-20250221111446
Aug 14, 2024Substantiated
Allegation investigated: Facility staff are not meeting the needs of the resident Private care givers administer medications to resident Facility is in disrepair Facility water temperature is too hot Facility is not following resident's admission agreement
Licensing Program Analyst (LPA) Christine Dolores arrived unannounced to deliver the finding for the above allegations. LPA met with Licensee Irish Ladwig. On 07/13/2023, the Department received the complaint. On 07/19/2023, the initial complaint investigation was conducted. The following documents were obtained to include the, LIC500, sample menu, water heater invoice, email correspondences, text message exchanges, R1’s admission agreement, pre-placement appraisal, appraisal/needs and services plan, physician’s report, centrally stored medication record, sitter & companion role and responsibilities and other resident records. PAGE 1 OF 6. Substantiatedthe state’s words, verbatim · CDSS document, Aug 14, 2024 · control 26-AS-20230713135124
Jul 5, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Willow Glen Senior Living licensed?
Yes — Willow Glen Senior Living is a licensed residential care home for the elderly (RCFE) in San Jose (Santa Clara County): California license #435202725, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 11 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated June 4, 2026, appears in the inspection record on this page.
Can Willow Glen Senior Living care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Willow Glen Senior Living with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE SIXTY (60) AND OVER APPROVED FOR SIX (6) NON-AMBULATORY, OF WHICH ONE (1) MAY BE BEDRIDDEN. APPROVED BEDRIDDEN ROOMS 1, 2, AND 6. APPROVED HOSPICE WAIVER FOR 2.
How much does Willow Glen Senior Living cost?
California's public licensing record does not include Willow Glen Senior Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Willow Glen Senior Living accept Medi-Cal or the Assisted Living Waiver?
Willow Glen Senior Living is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on May 7, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Willow Glen Senior Living?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 14 state visits and 11 dated documents since 2021 for Willow Glen Senior Living; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 7, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 14 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Willow Glen Senior Living?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Ladwig, Llc, who operates 3 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(408) 914-1147Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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