Serenity Care Home Rcfe is a residential care home for the elderly (RCFE) in Sunnyvale, Santa Clara County, California — state license #435201883, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 5 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 9, 2025 — published below in full, verbatim and unscored.

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Serenity Care Home Rcfe

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Sunnyvale, CA · Santa Clara County
LicensedWheelchairBedriddenMemory care not on fileHospice not on file
No openings reportedBeds change hands in days ·
License #435201883, held since 2006 · read from the California state record on August 2, 2026 ·See on State Site →
684 Lakewood Dr · Sunnyvale, Santa Clara County
Phone
(408) 747-3439
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryVerified in record
Dementia / memory careNot on file — ask the home
Hospice careNot on file — ask the home
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
TO SERVE AGE 60 YRS AND OVER. FIVE (5) MAYBE NON-AMBULATORY. APPROVED FOR (1) BEDRIDDEN. REAR (SOUTHWEST) BEDROOM MEETS REQUIREMENTS FOR BEDRIDDEN ROOM. DOOR SHALL BE MAINTAINED WITH SELF CLOSING DEVICE AND NOT HELD OPEN WITH ANY TYPE OF UNAPPROVED DEVICE (DOOR WEDGE, ETC.)State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 5 times and filed 5 documents. The most recent is a facility evaluation report, dated July 9, 2025.

Most recent state visit
July 9, 2025
Occupancy at the February 23, 2024 visit
4 of 6 beds

The state's published file for this home includes 1 document with transcribed findings, dated February 23, 2024. 1 of the 1 carries the state's recorded outcome word: “Unfounded” (1). 1 includes the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 3 of 5 documentsFull record on the state’s site →
20251 state visit · 1 document
Jul 9, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20242 state visits · 2 documents
Jul 23, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 23, 2024Complaint investigation reportUnfounded

Allegation investigated: Lack of supervision resulting in resident leaving the facility.

On 2/22/24, Licensing Program Analyst (LPA) Grace Donato conducted an unannounced visit to deliver findings for the above allegation. LPA met with Admininstrator Olga Melburga and LPA explained the purpose of the visit. Regarding the allegation of lack of supervision resulting in resident leaving the facility. The reporting party (RP) stated that the primary concern is that the client (R1) wanders a lot and SA may not be able to provide adequate supervision or care. LPA interviewed the admininstrator, Olga Melburga (S1). S1 mentioned that R1 never left the facility unaccompanied or unassisted. S1 is always accompanying R1 whenever he/she goes out of the facility. S1 also brings R1 to do grocery shopping. Based on interviews, the department has determined that that the allegations were false, could not have happened and/or is without a reasonable basis, therefore the allegations are UNFOUNDED. Nothe state’s words, verbatim · CDSS document, Feb 23, 2024 · control 26-AS-20220504135515
Beside homes the same size
Type A citations0typical 0
Type B citations0typical 0
Substantiated complaints0typical 0
Total complaints1typical 0
State visits on file5typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2006.
Year-by-year trend
YearVisitsDocumentsSubstantiated2025110202422020221102021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$6,000$9,000 /mo
our estimate — Santa Clara County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
If end-of-life care were ever needed, could they stay here? What’s the plan?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (408) 747-3439

Is Serenity Care Home Rcfe licensed?

Yes — Serenity Care Home Rcfe is a licensed residential care home for the elderly (RCFE) in Sunnyvale (Santa Clara County): California license #435201883, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 5 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated July 9, 2025, appears in the inspection record on this page.

Can Serenity Care Home Rcfe care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Serenity Care Home Rcfe with clearances for wheelchair / non-ambulatory and bedridden; it does not list dementia / memory care and hospice care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordTO SERVE AGE 60 YRS AND OVER. FIVE (5) MAYBE NON-AMBULATORY. APPROVED FOR (1) BEDRIDDEN. REAR (SOUTHWEST) BEDROOM MEETS REQUIREMENTS FOR BEDRIDDEN ROOM. DOOR SHALL BE MAINTAINED WITH SELF CLOSING DEVICE AND NOT HELD OPEN WITH ANY TYPE OF UNAPPROVED DEVICE (DOOR WEDGE, ETC.)

How much does Serenity Care Home Rcfe cost?

California's public licensing record does not include Serenity Care Home Rcfe's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Serenity Care Home Rcfe accept Medi-Cal or the Assisted Living Waiver?

Serenity Care Home Rcfe is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

4 of 6 beds occupied (67%) when the state visited on February 23, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Serenity Care Home Rcfe?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 5 state visits and 5 dated documents since 2021 for Serenity Care Home Rcfe; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated February 23, 2024, records an allegation the state marked “Unfounded. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

1 transcribed report on file

2024

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedLack of supervision resulting in resident leaving the facility.
State's findingUnfoundedThe state investigated and found the allegation to be false.
On 2/22/24, Licensing Program Analyst (LPA) Grace Donato conducted an unannounced visit to deliver findings for the above allegation. LPA met with Admininstrator Olga Melburga and LPA explained the purpose of the visit. Regarding the allegation of lack of supervision resulting in resident leaving the facility. The reporting party (RP) stated that the primary concern is that the client (R1) wanders a lot and SA may not be able to provide adequate supervision or care. LPA interviewed the admininstrator, Olga Melburga (S1). S1 mentioned that R1 never left the facility unaccompanied or unassisted. S1 is always accompanying R1 whenever he/she goes out of the facility. S1 also brings R1 to do grocery shopping. Based on interviews, the department has determined that that the allegations were false, could not have happened and/or is without a reasonable basis, therefore the allegations are UNFOUNDED. NoCDSS inspection report, February 23, 2024 · control 26-AS-20220504135515

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 5 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
0
typical for this size: 0
Total complaints
1
typical for this size: 0
State visits on file
5
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

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(408) 747-3439
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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