Atria Sunnyvale is a residential care home for the elderly (RCFE) in Sunnyvale, Santa Clara County, California — state license #435200731, licensed for 160 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 13 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 16, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 13 times and filed 13 documents. The most recent is a facility evaluation report, dated June 16, 2026.
The state's published file for this home includes 5 documents with transcribed findings, dated October 12, 2021 to April 21, 2026. 5 of the 5 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (4). 5 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 5 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 16, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 21, 2026Unsubstantiated
Allegation investigated: - Staff billed resident for services not rendered
On 04/21/2026, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced complaint investigation visit in order to deliver findings regarding allegation received. LPA met with Chad Jones and explained the purpose of today's visit. During the course of the investigation, documentation was reviewed and interviews are conducted. Per interviews, the responsible party was billed for services that were not rendered in error as the resident was not at the facility from January 15, 2026 through February 10, 2026. The resident was admitted to the hospital on January 15, 2026 and never returned to the facility. The responsible party provided the facility with a 30 day notice to the facility on January 10, 2026. The responsible party received a notice of still owing the facility $2157 for extra services that were not part of the basic care plan, but the resident was not present to receive those services. It was discovered that there was a clerical error due to the previous administratorthe state’s words, verbatim · CDSS document, Apr 21, 2026 · control 26-AS-20260326120029
Jan 8, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 2, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 2, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 10, 2024Unsubstantiated
Allegation investigated: -Staff are not returning authorized representative's calls -Staff did not seek timely medical care for resident
On December 10, 2024, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced complaint visit to deliver the findings of the complaint investigation. LPA met with Executive Director, Flavio Silva and explained the purpose of today's visit. Regarding to the allegation of- staff are not returning authorized representative's call, the reporting party stated that the responsible party called the facility to ask questions and the facility was not returning calls. Based on interviews, facility staff stated that they have contacted and left messages for the reporting party after an incident that happened to resident #1 (R1). Based on documentation provided by the facility, it indicated that the facility called, texted and emailed R1's responsible party. After the investigation, this allegation is deemed to be unsubstantiated. (continue 9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 10, 2024 · control 26-AS-20230911114451
Jun 25, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 29, 2024Unsubstantiated
Allegation investigated: Staff caused an injury to a resident while in care due to abuse
On 2/29/24, Licensing Program Analyst (LPA) Grace Donato conducted an unannounced visit to deliver findings for the above allegation. LPA met with Resident Services Director Cathy Platon.. LPA explained the purpose of the visit. Regarding the allegation of staff caused an injury to a resident while in care due to abuse, the Reporting Party (RP) stated that the suspected abuser (SA) moved the resident (R1) from the wheelchair to the bed. In doing so, the SA grabbed the resident with enough pressure that it left a bruise on the client. During the course of the investigation, LPA Ng was able to interview R1 and mentioned that they don’t remember who the caregiver was who helped with the transfer. R1 also felt that was not doing it on purpose. R1 still felt safe in the facility. A staff member (S1) who was on duty at this time, mentioned that they did not believe there was an abuse by staff. Three other staff members who were interviewed has denied seeing any resident being abused in the fthe state’s words, verbatim · CDSS document, Feb 29, 2024 · control 26-AS-20210817170716
Year-by-year trend
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Is Atria Sunnyvale licensed?
Yes — Atria Sunnyvale is a licensed residential care home for the elderly (RCFE) in Sunnyvale (Santa Clara County): California license #435200731, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 160 residents. State records list 13 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated June 16, 2026, appears in the inspection record on this page.
Can Atria Sunnyvale care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Atria Sunnyvale with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND ABOVE. A FIRE CLEARANCE FOR 160 NONAMBULATORY, 20 BEDRIDDEN, AND DELAYED EGRESS ON DEMENTIA UNIT HAS BEEN GRANTED. THE LICENSE IS SUBJECT TO THE TERMS AND CONDITIONS OF HOSPICE WAIVER FOR FIFTEEN (15).
How much does Atria Sunnyvale cost?
California's public licensing record does not include Atria Sunnyvale's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Atria Sunnyvale accept Medi-Cal or the Assisted Living Waiver?
Atria Sunnyvale is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
110 of 160 beds occupied (69%) when the state visited on April 21, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Atria Sunnyvale?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 13 state visits and 13 dated documents since 2021 for Atria Sunnyvale; 5 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 21, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 13 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(408) 738-3410Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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