Sandy's Residential Care Home is a residential care home for the elderly (RCFE) in San Jose, Santa Clara County, California — state license #435200157, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 5 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated September 29, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 5 times and filed 5 documents. The most recent is a facility evaluation report, dated September 29, 2025.
The state's published file for this home includes 1 document with transcribed findings, dated October 12, 2023. 1 of the 1 carries the state's recorded outcome word: “Unsubstantiated” (1). 1 includes the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Sep 29, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 28, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 12, 2023Unsubstantiated
Allegation investigated: Staff are using locks as restraints for the residents while in care
Licensing Program Analyst (LPA) Christine Dolores arrived unannounced to deliver the finding of this complaint investigation. LPA met with Licensee, Azucena “Sandy” Zipagan. On 03/29/2023, the Department received a complaint alleging staff are using locks as restraints for the residents. It was alleged that the resident’s bedroom doors had the ability to be key locked from the outside of the room and the residents does not have capability to unlock the door from the inside. It was also alleged that staff lock the residents’ doors at night to let staff sleep. On 04/05/2023, the initial complaint investigation was conducted. During the initial investigation, LPA Dolores observed all the resident bedroom doorknobs. Based on observation, all the resident bedrooms contained a “panic proof” doorknob with the ability to be locked from the inside. The door can be easily unlocked by turning the doorknob from the inside of the bedroom. The outer part of the doorknob facing the common area requirthe state’s words, verbatim · CDSS document, Oct 12, 2023 · control 26-AS-20230329161259
Year-by-year trend
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Is Sandy's Residential Care Home licensed?
Yes — Sandy's Residential Care Home is a licensed residential care home for the elderly (RCFE) in San Jose (Santa Clara County): California license #435200157, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 5 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated September 29, 2025, appears in the inspection record on this page.
Can Sandy's Residential Care Home care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Sandy's Residential Care Home with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. ALL MAY BE NON-AMBULATORY. 1 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 2 RESIDENTS.
How much does Sandy's Residential Care Home cost?
California's public licensing record does not include Sandy's Residential Care Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Sandy's Residential Care Home accept Medi-Cal or the Assisted Living Waiver?
Sandy's Residential Care Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
3 of 6 beds occupied (50%) when the state visited on October 12, 2023. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Sandy's Residential Care Home?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 5 state visits and 5 dated documents since 2021 for Sandy's Residential Care Home; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated October 12, 2023, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 5 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
Who runs Sandy's Residential Care Home?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Zipagan, Azucena, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(408) 472-2059Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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