Haven@22nd Avenue Assisted Living is a residential care home for the elderly (RCFE) in San Mateo, San Mateo County, California — state license #415601040, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 11 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated December 16, 2025 — published below in full, verbatim and unscored.

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Haven@22nd Avenue Assisted Living

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Residential care home for the elderly (RCFE) · Small home, 6 residents · San Mateo, CA · San Mateo County
LicensedWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days ·
License #415601040, held since 2019 · read from the California state record on August 2, 2026 ·See on State Site →
304 22nd Ave · San Mateo, San Mateo County
Phone
(415) 519-1110
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careVerified in record
Hospice careVerified in record
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER; 6 NON-AMBULATORY RESIDENTS ONLY; HOSPICE WAIVER GRANTED FOR 2 RESIDENTS.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 13 times and filed 11 documents. The most recent is a facility evaluation report, dated December 16, 2025.

Most recent state visit
December 16, 2025
Occupancy at the December 21, 2023 visit
5 of 6 beds

The state's published file for this home includes 3 documents with transcribed findings, dated April 20, 2022 to December 21, 2023. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (2), “Unfounded” (1). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 4 of 11 documentsFull record on the state’s site →
20252 state visits · 2 documents
Dec 16, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 7, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
Feb 8, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Dec 21, 2023Complaint investigation reportUnfounded

Allegation investigated: Licensee is not ensuring that the facility has sufficient resources to meet operating costs for the care of residents.

On December 21, 2023, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced complaint visit. LPA met with Caregiver, Merlinda Malalac and explained the purpose of the visit. Caregiver called Administrator, Maria Comfort and LPA also notified Administrator of the visit. Regarding the allegation, Licensee is not ensuring that the facility has sufficient resources to meet operating costs for the care of residents, there is no further information forthcoming, however during the initial reporting, the reporting party indicated that the facility is experiencing a financial crisis. During the investigation, LPA interviewed the administrator, toured the facility, and interviewed staff. The administrator denied the allegation and indicated that the facility is doing very well and all the bills are getting paid on time. LPA toured the facility and observed 2-day perishable and 7-day non-perishables present, in addition to an another refrigerator in the garage that was observedthe state’s words, verbatim · CDSS document, Dec 21, 2023 · control 14-AS-20231207101130
Beside homes the same size
Type A citations0typical 0
Type B citations5typical 0
Substantiated complaints5typical 0
Total complaints3typical 0
State visits on file13typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2019.
Year-by-year trend
YearVisitsDocumentsSubstantiated2025220202411020233302022452
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

≈ $5,000–$8,000 /mo
our estimate — San Mateo County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Haven@22nd Avenue Assisted Living licensed?

Yes — Haven@22nd Avenue Assisted Living is a licensed residential care home for the elderly (RCFE) in San Mateo (San Mateo County): California license #415601040, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 11 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated December 16, 2025, appears in the inspection record on this page.

Can Haven@22nd Avenue Assisted Living care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Haven@22nd Avenue Assisted Living with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER; 6 NON-AMBULATORY RESIDENTS ONLY; HOSPICE WAIVER GRANTED FOR 2 RESIDENTS.

How much does Haven@22nd Avenue Assisted Living cost?

California's public licensing record does not include Haven@22nd Avenue Assisted Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Mateo County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Haven@22nd Avenue Assisted Living accept Medi-Cal or the Assisted Living Waiver?

Haven@22nd Avenue Assisted Living is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

5 of 6 beds occupied (83%) when the state visited on December 21, 2023. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Haven@22nd Avenue Assisted Living?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 13 state visits and 11 dated documents since 2022 for Haven@22nd Avenue Assisted Living; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 21, 2023, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2023

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedLicensee is not ensuring that the facility has sufficient resources to meet operating costs for the care of residents.
State's findingUnfoundedThe state investigated and found the allegation to be false.
On December 21, 2023, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced complaint visit. LPA met with Caregiver, Merlinda Malalac and explained the purpose of the visit. Caregiver called Administrator, Maria Comfort and LPA also notified Administrator of the visit. Regarding the allegation, Licensee is not ensuring that the facility has sufficient resources to meet operating costs for the care of residents, there is no further information forthcoming, however during the initial reporting, the reporting party indicated that the facility is experiencing a financial crisis. During the investigation, LPA interviewed the administrator, toured the facility, and interviewed staff. The administrator denied the allegation and indicated that the facility is doing very well and all the bills are getting paid on time. LPA toured the facility and observed 2-day perishable and 7-day non-perishables present, in addition to an another refrigerator in the garage that was observed— CDSS inspection report, December 21, 2023 · control 14-AS-20231207101130

2022

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewed-Facility staff are not following COVID-19 guidelines -Facility does not have sufficient staff -Facility staff are not trained -Facility dogs bit a visitor
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On December 23, 2022, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced complaint visit to deliver findings for the above allegations. LPA met with Licensee/Administrator, Maria Comfort and explained the purpose of the visit. LPA was screened at entry point. Regarding the allegation that facility staff are not following COVID-19 guidelines, according to the reporting party, he/she was not screened at the front door nor was his/her temperature taken upon arrival. During the investigation, LPA interviewed Licensee and reviewed the visitor screening log documentation. According to the Licensee, she hired new staff and the staff were aware that visitors needed to be screened upon arrival, however the Licensee acknowledged that the staff did not check the visitor's temperature upon arrival that day due to staff being distracted. Regarding the allegation that facility does not have sufficient staff, according to the reporting party, the Licensee admitted she is short-st— CDSS inspection report, December 23, 2022 · control 14-AS-20221214141018
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility is utiziling the attic as a sleeping area for staff
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On April 20, 2022, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced 10-day complaint visit. LPA met with Licensee/Administrator, Maria Comfort, and explained the purpose of the visit. Regarding the allegation that facility is utilizing the attic as a sleeping area for staff, according to the complainant, the garage attic is being used as a staff room for the male caregivers. During the visit, LPA toured the facility and observed the garage. LPA Charitra observed a wooden ladder leading to the attic. LPA and Licensee observed the attic room which had staff member's personal belongings and two mattresses. According to the Licensee, there were two male staff members who did sleep in the attic for about 6 months because they were live-in staff. Based on LPA’s observation and interviews conducted, it was determined that facility is utilizing the attic as a sleeping area for staff. The preponderance of evidence standard has been met; therefore, the above allegation is— CDSS inspection report, April 20, 2022 · control 14-AS-20220412141821

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 13 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 0
Type B citations
5
typical for this size: 0
Substantiated complaints
5
typical for this size: 0
Total complaints
3
typical for this size: 0
State visits on file
13
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

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(415) 519-1110
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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