Illustration — no photo of this home on file yet
Olivia's Care Home III
Small home·Licensed for 6·San Mateo, California
- Care approvals on fileWheelchair · HospiceState licensing record · September 27, 2026
- Estimated starting rate$6,600 a monthCovelight estimate · likely $5,450–$8,150
- Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
- Room at the last state visit6 of 6 beds occupiedApril 28, 2022 · not a current opening
- Ways to payAsk the homeMedi-Cal ALW participation not on file
- Last state visitMarch 13, 2026CDSS inspection record
Olivia's Care Home III is a small care home in San Mateo — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2020. Dementia care and bedridden care are not on file.
Built from CDSS public records · September 27, 2026. Every fact below names its source and date.
Quick answers and the state record
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about Olivia's Care Home III
Is Olivia's Care Home III licensed?
The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
How many residents is Olivia's Care Home III licensed for?
6 residents — a small home, per CDSS records as of September 27, 2026.
Has Olivia's Care Home III been cited?
0 Type A and 0 Type B citations since 2020, per CDSS records as of September 27, 2026. Those records count 8 state visits over the same years.
Is Olivia's Care Home III still open?
This license was on the CDSS roster as of September 28, 2026.
What does Olivia's Care Home III cost?
$6,600 a month to start is a Covelight estimate, likely $5,450–$8,150. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”
Covelight’s estimate starts from the rates 18 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Among 18 other homes of a similar licensed size in San Mateo that publish a starting rate, the middle half runs $6,000 to $7,000 a month, and the middle figure is $6,600 (n = 18 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
The price is made in the phone call. Nothing here is a quote, an offer or a discount.
A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.
Does Olivia's Care Home III take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
Who holds the license?
The license is held by Choice Care LLC, per CDSS records as of September 27, 2026.
Is there a hospital nearby?
San Mateo Medical Center is 1.4 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.
Can Olivia's Care Home III keep a resident on hospice?
Hospice care is approved on this license, covering up to 3 residents, per CDSS records as of September 27, 2026.
Olivia's Care Home III license and inspection record
- Name on the license: “OLIVIA'S CARE HOME III”, per the CDSS roster as of May 25, 2025.
- License #415601079. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
- Licensed for 6 residents — a small home, per CDSS records as of September 27, 2026.
- Licensed to Choice Care LLC, per CDSS records as of September 27, 2026.
- First licensed in 2020, per CDSS records as of September 27, 2026.
- 8 state inspection visits since 2020, per CDSS records as of September 27, 2026.
- 0 Type A and 0 Type B citations on file since 2020, per CDSS records as of September 27, 2026. The same records count 8 state visits in that period.
- 1 complaint and 0 substantiated allegations on file since 2020, per CDSS records as of September 27, 2026. One complaint can carry several allegations.
- The most recent state visit on file is March 13, 2026, per CDSS records as of September 27, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Can they support the care needed?
California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.
- Wheelchair / non-ambulatoryApproved · covers up to 6 residents
- Dementia / memory careNot on file · ask the home
- Hospice careApproved · covers up to 3 residents
- BedriddenNot on file · ask the home
State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.
Read the state’s own wording
AGE RANGE 60 AND OVER. ALL MAY BE NON-AMBULATORY. SUBJECT TO TERMS AND CONDITIONS OF HOSPICE WAIVER FOR 3 CLIENTS.
935 - ELDERLY
CDSS record, verbatim · September 27, 2026
As needs change
- Staying through hospice
Hospice waiver on file · covers up to 3 — care may continue at the end of life
Ask: “If hospice is needed, can care continue here until the end?”
State licensing record · September 27, 2026
4 more questions to ask the home
- Two-person transfers or a lift
Not on file
Ask: “If two people or a lift are needed to transfer, can the person stay?”
- Someone awake overnight
Not on file
Ask: “Who is awake overnight, and how do residents ask for help?”
- Medicines
Not on file
Ask: “Who manages the medicines, and what happens when a dose is missed?”
- If memory loss develops
Dementia-care designation not on file
Ask: “If memory loss develops, what would change — and when would a move be needed?”
What it costs here
Covelight estimate
$6,600a month to start
Likely $5,450–$8,150
From 18 nearby homes that publish rates · this home’s rate is not on file
Likely monthly total
$6,600a month
Likely $5,450–$8,300
With a shared room and basic help.
An estimate for planning, not a quote. The price is made in the phone call.
See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.
Starting monthly rate$6,600likely $5,450–$8,150
Covelight’s estimate starts from the rates 18 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Basic help with daily careUsually includedup to $600
Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).
One-time move-in fee$2,000one time · likely $0–$4,000
Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.
- Likely monthly totalLikely $5,450–$8,300
- $6,600
- First monthWith a one-time move-in fee · likely $6,250–$11,250
- $8,600
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
- Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
- Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
- SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
- VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
- Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
- MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
Avoid surprises on the billWhat changes the price, and what to ask
- The care level
Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.
- What is billed separately
Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.
- Move-in costs
A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.
- Increases
California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.
- What is the full monthly cost for the room and care we need, and what does it include?
- What would the next care level cost, and who decides when it changes?
- What is billed separately, and is there a one-time fee or deposit at move-in?
- Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing
Covelight’s estimate starts from the rates 18 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
18 homes like this within 3 miles publish starting rates mostly between $6,000–$8,300.
- Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
- Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
- Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
- Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
- We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
- It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 18 nearby homes behind this estimate
- Haven@22Nd Avenue Assisted LivingSan Mateo · 0.2 mi · Small home$9,000Listed on Seniorly · assisted living private room · seen September 9, 2026
- Monteverde Manor IIISan Mateo · 0.6 mi · Small home$6,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Roias Home for the ElderlySan Mateo · 0.6 mi · Small home$7,000Listed on Seniorly · seen September 9, 2026
- Vanessa Care Home IISan Mateo · 0.8 mi · Small home$7,000Listed on Seniorly · assisted living studio · seen September 9, 2026
- Amazing HomeSan Mateo · 0.8 mi · Small home$6,200Listed on A Place for Mom · seen September 9, 2026
- Comfort Home IISan Mateo · 0.8 mi · Small home$6,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Angel HavenSan Mateo · 0.9 mi · Small home$7,000Listed on Seniorly · assisted living one bedroom · seen September 9, 2026
- Therese Residential Care HomeSan Mateo · 1.2 mi · Small home$8,000Listed on Seniorly · assisted living private room · seen September 9, 2026
- San Mateo VillaSan Mateo · 1.2 mi · Small home$8,500Listed on Seniorly · assisted living studio · seen September 9, 2026
- Ageway Boarding Care #2San Mateo · 1.3 mi · Small home$6,000Listed on Seniorly · seen September 9, 2026
- Roberta Care HomeSan Mateo · 1.5 mi · Small home$4,595Listed on Seniorly · assisted living studio · seen September 9, 2026
- Petani HavenSan Mateo · 1.8 mi · Small home$6,000Listed on A Place for Mom · seen September 9, 2026
- Kimochi San MateoSan Mateo · 2.1 mi · Mid-size home$6,000Listed on Seniorly · assisted living studio · seen September 9, 2026
- Enchanted Garden for SeniorsSan Mateo · 2.1 mi · Small home$6,700Listed on Seniorly · assisted living studio · seen September 9, 2026
- Complete Senior LivingSan Mateo · 2.4 mi · Small home$8,000Listed on Seniorly · assisted living one bedroom · seen September 9, 2026
- Sterling CourtSan Mateo · 2.4 mi · Mid-size home$4,650Listed on Seniorly · seen September 9, 2026
- Heritage ParkSan Mateo · 2.4 mi · Small home$7,000Listed on Seniorly · seen September 9, 2026
- George Anne HomeSan Mateo · 2.5 mi · Small home$6,500Listed on Seniorly · assisted living private room · seen September 9, 2026
Where it is
- 317 W 20Th Avenue, San Mateo, CA 94403Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
The state record
California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.
Since 2022, the state has filed 8 documents for this home, and its records count 8 visits since 2020. The most recent is a facility evaluation report, dated March 13, 2026.
- On file since
- 2022
- State visits
- 8
- Most recent visit
- March 13, 2026
- Occupied · April 28, 2022 visit
- 6 of 6 bedsa count on that day, not an opening
We hold 1 complaint report the state published for this home, dated April 28, 2022. 1 of the 1 carries the state's recorded outcome word: “Unfounded” (1). 1 includes the transcribed allegation the state investigated, word for word. Summary composed by computer from the 1 complaint report below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
Beside homes the same size
- Type A citations0typical 0
- Type B citations0typical 0
- Substantiated allegations0typical 0
- Total complaints1typical 0
“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2020.
Year by year
The last 36 months — 3 of 8 documents
Mar 13, 2026Facility evaluation reportReport on file
Type of visit: Required - 1 Year
On 02/27/2025, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced required - 1 year inspection visit. LPA met with the administrator Olivia De Guzman today and explained the purpose of today's visit. Currently there are 2 staff and the administrator present assisting the 6 residents. There are 4 residents eating when LPA arrived to the facility. This is a two level facility but the upstairs of the facility is a private rental. There is also another private rental in the backyard of the facility in a disconnected smaller home. Facility is licensed for age range 60 and over all of which must be ambulatory. Facility is cleared for 3 hospice residents. 3 residents are on hospice as of today's visit. The facility operates on the ground floor of this address only. All outdoor and indoor passageway are free and clear of obstructions for emergency exit routes in case of fire or emergency. Facility's ambient temperature is comfortable for residents and LPA. No pools or bodies of water were observed during today's visit on the premises. LPA observed fresh food supplies and emergency one week of nonperishable and two (2) days of perishable foods as in place. Laundry area is in the garage and is fully functional. Knives are locked in the kitchen drawer adjacent to the stove/range. Medications are locked in the island area of the kitchen. Toxic chemicals and cleaning supplies are observed in the hallway closet. PPE are in place as stored in the dining room area in a cabinet and garage. Each resident room is observed to contain the required furniture as outlined in regulations. Facility has functioning smoke detectors and carbon monoxide detectors through out the facility. LPA observed a fire extinguisher in the kitchen and at the end of the hallway as fully charged ready for use. Continued on next page... Page 2 Facility has one common full bathroom for resident use. All resident rooms are also equipped with half bathrooms as well. Shower floor is equipped with non-skid flooring. Water is tested at 105F in the common bathroom and in the kitchen it was tested at 108F. Based on review of all resident files, and medications all items are current and logged accurately. Staff files are reviewed and are current. Emergency disaster drill records are observed as current being conducted quarterly. Last drill was conducted on 01/32/2026. Administrator certificate is observed as current expiring 11/27/2025. Renewal items were sent to Administrator Certification Bureau and indicated that it is pending and renewal status is ongoing. The following updated forms are being requested to be received by 03/20/2026: • Copy of Administrator Certificates • Copy of facility's liability insurance • LIC308 Designation of responsible staff person • LIC500 Staff Schedule There are no citations issued during today's inspection visit. Report is reviewed with Olivia De Guzman and a copy is provided.the state’s words, verbatim · CDSS document, Mar 13, 2026
Feb 27, 2025Facility evaluation reportReport on file
Type of visit: Required - 1 Year
On 02/27/2025, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced required - 1 year inspection visit. LPA met with staff person Neil Magdaraog today and explained the purpose of today's visit. Currently there are 2 staff present and 5 residents. All residents are in their rooms by choice. Around 11:16pm the administrator Patricia De Guzman arrived and met with LPA. This is a two level facility but the upstairs of the facility is a private rental. There is also another private rental in the backyard of the facility in a disconnected smaller home. Facility is licensed for age range 60 and over all of which must be ambulatory. Facility is cleared for 3 hospice residents. 1 resident is on hospice as of today's visit. The facility operates on the ground floor of this address. All outdoor and indoor passageway are free and clear of obstructions for emergency exit routes in case of fire or emergency. Facility's ambient temperature is comfortable for residents and LPA. No pools or bodies of water were observed during today's visit on the premises. LPA observed fresh food supplies and emergency one week of nonperishable and two (2) days of perishable foods as in place. Laundry area is in the garage and is fully functional. Knives are locked in the kitchen drawer adjacent to the stove/range. Medications are locked in the island area of the kitchen. Toxic chemicals and cleaning supplies are observed in the hallway closet. PPE are in place as stored in the dining room area in a cabinet and garage. Each resident room is observed to contain the required furniture as outlined in regulations. Facility has functioning smoke detectors and carbon monoxide detectors through out the facility. LPA observed a fire extinguisher in the kitchen with an inspection tag of 05/23/2024 which is charged and ready for use. Continued on next page... Page 2 Facility has one common full bathroom for resident use. All resident rooms are also equipped with half bathrooms as well. Shower floor is equipped with non-skid flooring. Based on review of all resident files, and medications all items are current and logged accurately. Staff files are reviewed and are current. Emergency disaster drill records are observed as current being conducted quarterly. Last drill was conducted on 01/30/2025. Administrator certificate is observed as current expiring 11/27/2025 per online review. A physical certificate was never received by the administrator. The following updated forms are being requested to be received by 03/06/2025: • Copy of facility's liability insurance • LIC308 Designation of responsible staff person • LIC610E Emergency Disaster Plan • LIC500 Staff Schedule • Copy of control of property or copy of lease There are no citations issued during today's inspection visit. Technical violations are issued on the attached two pages. Report is reviewed with Patricia De Guzman and a copy is provided.the state’s words, verbatim · CDSS document, Feb 27, 2025
Apr 8, 2024Facility evaluation reportReport on file
Type of visit: Required - 1 Year
LPA Audrey Jeung toured facility and grounds, consisting of 6 client bedrooms and staff room--all with half bathrooms--on ground level, as well as living/dining room. There is a staff room on lower level adjacent to garage, and a 2-bedroom rental unit on 2nd floor; this apartment is accessed through garage. In addition, there is an accessory dwelling unit in backyard, that has a separate address. There are no accessible bodies of water or fire safety hazards observed. Medications, toxins and sharps are stored appropriately and inaccessible to clients, a comfortable room temperature is maintained, and lighting is sufficient for safety. First-aid kit is complete and maintained. Client files are reviewed, and medications are recorded on Centrally Stored Medications Records. An updated Disaster and Mass Casualty Plan is available. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed. Olivia De Guzman (x 6/24) is a certified RCFE administrator that oversees facility operations. Staff records, including training, will be reviewed at a later date. As per legislation, effective 1/1/2015, the following information is posted: 1) PUB474, pertaining to resident councils, per AB1572; 2) text of Health and Safety Code 1569.269 AND CCR Title 22 Section 87468 (Personal Rights form LIC613C), per AB2171; 3) CCLD Hotline information, per SB895. Administrator is requested to submit the following updated information/forms to CCLD by 4/22/24: - Administrative Organization (LIC309) - Personnel Report (LIC500) No deficiencies of the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8 are observed. See Advisory Notes issued--5 pages.the state’s words, verbatim · CDSS document, Apr 8, 2024
What the state’s words mean
CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗
Life here
Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.
The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.
Before you call
Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.
- What is included in the monthly rate, and what costs extra?
- Who is awake overnight, and how do residents ask for help?
- Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
- What could change whether someone can stay here?
- Can we see a bedroom and share a meal during a visit?
Other homes nearby
The nearest licensed homes in San Mateo County, closest first. Every listed home appears on the same terms.
Olivia's Care Home
San Mateo · Small home · 0.1 mi away
$6,600 a month to start · Covelight estimate
Haven@22Nd Avenue Assisted Living
San Mateo · Small home · 0.2 mi away
$9,000 a month to start · Listed by the home
Heritage Place
San Mateo · Mid-size home · 0.4 mi away
$7,450 a month to start · Covelight estimate
Aba Maria's Home for the Elderly
San Mateo · Small home · 0.4 mi away
$7,650 a month to start · Covelight estimate
Portola Place
San Mateo · Small home · 0.5 mi away
$6,650 a month to start · Covelight estimate
Olivia's Care Home IV
San Mateo · Mid-size home · 0.6 mi away
$7,050 a month to start · Covelight estimate