Joyful Chapter is a residential care home for the elderly (RCFE) in South San Francisco, San Mateo County, California — state license #415600832, licensed for 52 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated April 22, 2026 — published below in full, verbatim and unscored.

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Joyful Chapter

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Residential care home for the elderly (RCFE) · Large community, 52 residents · South San Francisco, CA · San Mateo County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #415600832, held since 2011 · read from the California state record on August 2, 2026 ·See on State Site →
340 Alta Vista Drive · South San Francisco, San Mateo County
Phone
(650) 827-5228
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 52 residents
Dementia / memory careNot on file — ask the home
Hospice careVerified in record
Bedridden careApproved for 8 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. ALL MAY BE NON-AMBULATORY, OF WHICH 8 MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR EIGHT (8) RESIDENTS.State service designation985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 7 times and filed 7 documents. The most recent is a facility evaluation report, dated April 22, 2026.

Most recent state visit
April 22, 2026
Occupancy at the March 21, 2022 visit
30 of 49 beds

The state's published file for this home includes 1 document with transcribed findings, dated March 21, 2022. 1 of the 1 carries the state's recorded outcome word: “Unfounded” (1). 1 includes the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 5 of 7 documentsFull record on the state’s site →
20261 state visit · 1 document
Apr 22, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20252 state visits · 2 documents
May 9, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 10, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
May 7, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Oct 9, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations0typical 1
Substantiated complaints0typical 2
Total complaints1typical 7
State visits on file7typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2011.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020252202024110202311020221102021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$6,000$9,000 /mo
our estimate — San Mateo County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Joyful Chapter licensed?

Yes — Joyful Chapter is a licensed residential care home for the elderly (RCFE) in South San Francisco (San Mateo County): California license #415600832, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 52 residents. State records list 7 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated April 22, 2026, appears in the inspection record on this page.

Can Joyful Chapter care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Joyful Chapter with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. ALL MAY BE NON-AMBULATORY, OF WHICH 8 MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR EIGHT (8) RESIDENTS.

How much does Joyful Chapter cost?

California's public licensing record does not include Joyful Chapter's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Mateo County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Joyful Chapter accept Medi-Cal or the Assisted Living Waiver?

Joyful Chapter is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

30 of 49 beds occupied (61%) when the state visited on March 21, 2022. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Joyful Chapter?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 7 state visits and 7 dated documents since 2021 for Joyful Chapter; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated March 21, 2022, records an allegation the state marked “Unfounded. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

1 transcribed report on file

2022

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedSexual abuse
State's findingUnfoundedThe state investigated and found the allegation to be false.
On this day at 1500 hours, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced complaint investigation inspection visit to deliver the findings regarding the allegation recieved. LPA met with administrator Kenneth Lim on this day and explained purpose of today's visit. During the course of the investigation it was discovered that there was an initial medical finding showing the resident suffering from an inflammation of the lining of the rectum possibly from sexual assault or activity. This was further investigated via medical evaluation and it was determined that this condition was not cause by sexual ssault or activity and the initial medical finding suggesting sexual assault or activity was changed by resident's physician. This allegation is unfounded. There is no evidence of sexual abuse or any fault of the facility. This agency has investigated the complaint alleging sexual abuse. We have found that the complaint was unfounded, meaning that the allegation was falseCDSS inspection report, March 21, 2022 · control 14-AS-20211220103815

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 7 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
0
typical for this size: 2
Total complaints
1
typical for this size: 7
State visits on file
7
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

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(650) 827-5228
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

See something wrong? Report an error — free → · How we source every fact →

This page is generated from CDSS Community Care Licensing public records. How we build these pages →

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