Sunrise Of San Mateo is a residential care home for the elderly (RCFE) in San Mateo, San Mateo County, California — state license #415600255, licensed for 85 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated March 10, 2026 — published below in full, verbatim and unscored.

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Sunrise Of San Mateo

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Residential care home for the elderly (RCFE) · Large community, 85 residents · San Mateo, CA · San Mateo County
LicensedWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days ·
License #415600255, held since 2001 · read from the California state record on August 2, 2026 ·See on State Site →
955 S El Camino Real · San Mateo, San Mateo County
Phone
(650) 558-8555
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 85 residents
Dementia / memory careVerified in record
Hospice careApproved for 20 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 YEARS AND OLDER. ALL MAY BE NON-AMBULATORY. DEMENTIA SPECIAL CARE IS FOR MAXIMUM OF 27 RESIDENTS IN ROOMS 400 THROUGH 416. LICENSE IS SUBJECT TO TERMS AND CONDITIONS OF HOSPICE WAIVER FOR TWENTY RESIDENTS.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 9 times and filed 7 documents. The most recent is a facility evaluation report, dated March 10, 2026.

Most recent state visit
March 10, 2026

The state's published file for this home includes 2 documents with transcribed findings, dated November 23, 2021 to December 27, 2021. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 7 documentsFull record on the state’s site →
20261 state visit · 1 document
Mar 10, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20252 state visits · 2 documents
Jun 24, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 3, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20242 state visits · 2 documents
Jun 24, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 11, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Sep 24, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 1
Type B citations1typical 1
Substantiated complaints3typical 2
Total complaints1typical 7
State visits on file9typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2001.
Year-by-year trend
YearVisitsDocumentsSubstantiated20261102025220202422020231102021221
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$6,000$9,000 /mo
our estimate — San Mateo County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (650) 558-8555

Is Sunrise Of San Mateo licensed?

Yes — Sunrise Of San Mateo is a licensed residential care home for the elderly (RCFE) in San Mateo (San Mateo County): California license #415600255, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 85 residents. State records list 7 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated March 10, 2026, appears in the inspection record on this page.

Can Sunrise Of San Mateo care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Sunrise Of San Mateo with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 YEARS AND OLDER. ALL MAY BE NON-AMBULATORY. DEMENTIA SPECIAL CARE IS FOR MAXIMUM OF 27 RESIDENTS IN ROOMS 400 THROUGH 416. LICENSE IS SUBJECT TO TERMS AND CONDITIONS OF HOSPICE WAIVER FOR TWENTY RESIDENTS.

How much does Sunrise Of San Mateo cost?

California's public licensing record does not include Sunrise Of San Mateo's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Mateo County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Sunrise Of San Mateo accept Medi-Cal or the Assisted Living Waiver?

Sunrise Of San Mateo is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

What do state inspections show for Sunrise Of San Mateo?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 9 state visits and 7 dated documents since 2021 for Sunrise Of San Mateo; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 27, 2021, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2021

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident sustained injuries while in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On December 27, 2021, Licensing Program Analyst (LPA) Komal Charitra met with Dining Service Coordinator, Josephine Chan to deliver the findings for the above allegation. Regarding the allegation that resident sustained injuries while in care. On October 17, 2021, Resident (R1) sustained a fall. According to the complainant, R1 was found on the floor covered with blood with bruises and skin tears. According to Administrator, R1 is independent and can perform his daily activities without staff supervision. Based on the interviews conducted during the investigation, R1 was admitted about 5 years ago as “independent living.” Because R1 was admitted as independent living, he/she did not require staff to check on R1 as often as assisted living residents. R1 was able to voice concerns on his own. (CONTINUE TO 9099C) UnsubstantiatedCDSS inspection report, December 27, 2021 · control 14-AS-20211018083952
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff not assisting resident with incontinence care Resident’s mattress was soaked in urine Facility was not clean
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On November 23, 2021, Licensing Program Analyst (LPA) Komal Charitra met with Resident Care Diector, Deanna Chan to deliver the findings for the above allegations. On 10/18/2021 the Department received a complaint alleging that during an emergency response to the facility on 10/17/2021, a resident (R1) was found in distress; the mattress was soaking in urine and the room was unclean. Therefore, all these allegations refer to that particular incident and room. The presence of a mattress soaked in urine is a fact related to the allegation of the facility not being clean. SubstantiatedCDSS inspection report, November 23, 2021 · control 14-AS-20211018083952

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
3
typical for this size: 2
Total complaints
1
typical for this size: 7
State visits on file
9
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(650) 558-8555
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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